Marco Pierre White New York Italian Kegworth
One meal sent back, overpriced for a mediocre meal
The food is well prepared but we felt it should have been clear that it was a completely vegetarian menu and that the starter options were so limited! Is only good value if you don’t eat protein!
Visited the restaurant for our wedding anniversary. Greeted by friendly staff and had same friendly service throughout the evening. Food was lovely and all courses were served very quickly. Great atmosphere with live music. Will definitely be returning.
Excellent service, fantastic food, deffo recommend
Not a great deal of care taken over presentation of food. Tardy service. Overpriced.
Really sorry to be writing this but we were disappointed. 6 of us all friends decided to dine after thoroughly enjoying the Houdini escape room..
I booked both the experience and the table online quite a few weeks ago.
On arrival at the restaurant we were told our booking had been missed so we were in the private room (that I understands costs quite a bit more) so was a nice ‘upgrade’ or so we thought, however we were left for ages, had to go to the bar to order our drinks and had to ask for our order to be taken. Our table was at 7.30 and all only having one course were still eating at 9 as we waited so long for the food.
Two different steaks were ordered, a sirloin and a fillet and the waitress arrived and said sirloin so was put in front of my friend, he started to eat and when the second steak arrived we realised the waitress had been wrong and our friend was now tucking into my other half’s ‘more expensive, different cooked’ fillet! Plus the ‘real’ sirloin was not cooked right.
My pasta was ok but what could go wrong with spaghetti covered in pesto sauce which I’m sure was out of a jar and not fresh!
The pizza ordered was actually inedible- aneamic, hard on the outside, soggy in the middle and hardly had any Parma ham plus had half a bag of rocket and huge thick slices of ‘not that fresh’ tomatoes dumped on top, it was so disgusting that rightly so my friend didn’t eat it and wasn’t going to pay for it.
One steak was ordered with pepper sauce (tiny jug for £3.50) the other with blue, both came out the same!
No one came to talk to us or take more drinks orders.
I was told it’s always busy Fridays and Saturdays so if the case then where were the staff? As we didnt get any great customer service at all.
For the price of the meals and the fact it’s an Italian steak house for the steaks to be wrong and the pizza to be horrendous we unfortunately will not be visiting again.
We are Kegworth locals do such a shame as it’s our local restaurant.
The food was horrible. Wasted our money. Huge disappointment.
Don’t let the big brand name fool you. This restaurant offers grumpy service, mediocre food and an uncomfortable atmosphere. Plus, it’s overpriced.
Please avoid this restaurant. There are plenty of good pubs etc nearby. Don’t take a risk on Marco Pierre White’s vanity project.
No ambiance whatsoever. Was given a voucher as a gift for an afternoon tea. Completely unremarkable. Totally unforgettable. I’ve had the experience of 3 afternoon teas in the last 3 months for various celebrations, this one comes bottom of the list by far. Needs a re-vamp to make it uniquely New York Italian. Marco Pierre White by name only.
The restaurant was very quiet although we were not offered drinks until we chose our meal. It was expensive especially the drinks. All food was bought out together which was good. Staff need to smile a bit more. Food was tasty and cooked well slightly small portions though. Yes I would revisit.
A good meal & visit however not quite as good as usual, everything seemed a little rushed and hectic especially considering the restaurant was not too busy.
Everything except the food service time that is as although our order was taken swiftly the service was noticeably slower than normally received. Drinks were good, just the wait on the food a little slow for what was ordered.
Very very quiet at lunch. No atmosphere, perhaps ambient music when it's especially quiet. Food came out questionably quickly. Mayo tasted like it was off/been stood a while in pre-prepared servings.
Read lots of reviews saying not good but never found that. Food was excellent, staff cheerful and friendly, food arrived quickly as did the bill ehen asked. I will go back.
Friendly staff, and efficient service. Will definitely visit again
Yes very relaxing staff was courteous polite very helpful food was great will book again
Arrived a bit early but not a problem,was sat down and well looked after,starters were half a rack of ribs for me and bushetta for my far better half........both were lovely,mains we both had ribeye cooked to perfection,we also ordered extra sides,mushrooms,sueteid potatoes and onion rings which all in all was fat to much and we never left any room for a dessert!,great place great staff.
Service was terrible, we waited 30 mins for our drinks & to order food & this only happened after we flagged a waiter down. Later we ordered another round of drinks & waited. When we chased we were told they weren’t even in the system! Food after ordering was delivered quickly & was really good but unfortunately was thrown at us by the waitress & she departed so quickly we didn’t even have chance to ask for sauces. The people on the surrounding tables reported the same issues & even the head waiter started referring to it as faulty towers. It appeared that the larger parties in the restaurant were given much better treatment.
Lovely afternoon tea and great service. Highly recommend.
Our waiter made the total dining experience complete. Food was good but service from him was outstanding (he was originally from France) - a real credit to the restaurant.
Booked it online an hour before we wanted the table. Restaurant was beautifully decorated. The waiting staff were attentive, funny and professional. The food was delicious.
Always a pleasant experience, staff & food fantastic and as ever clean and fresh.
After my main course was taken away, no offer of a dessert menu, waited 15 min in the end i had to get a waitress attention to ask for one. Once the menu eas brought over had to wait another 15 minutes before i ordered n then took 15 min for the dessert to arrive which was just ice cream. The restaurant wasnt busy so dont understand why no one acknowledged me. In the process of this all i wanted to order another glass of wine but no one seem interested in taking another drinks order.
Good food at a reasonable price, I had the ribs which were well cooked and had a surprising amount of meat on them. Staff are all very professional and look the part, couldn't ask for more service wise. The area was reasonable quiet where I was sat which was ideal as I was staying for business and had work to do.
One of the nicest hotel restaurants we have found when found an airport park and stay
Great choice on menu and very reasonable prices for both food and drinks
Booked on line while travelling
Table ready for us on arrival
Lovely choice of pizzas with quite different toppings did not manage to fit in one of the nice sounding desserts
Delicious and flavoursome meal, reasonable sized portion and overall a very tasty filling meal
I expected the food to be nicer, seemed like a 'posh' restaurant serving Frankie and Bennies food. The service was good, and the food arrived fast. The dessert was the nicest Banoffee Pie was yummy, but over all the cost with regards to what we got seemed a little over priced.
Absolutely fantastic experience. The food was gorgeous and very tasty the staff were fantastic and very helpful. We will definitely be returning again and have so far recommended the restaurant to various family and friends who are coming to see how amazing it is.
Food and service very good.
Main disappointment, was that the whole hotel did not sell beer, as in bitter, not even bottled?
Went on a Sunday lunch time. Very few tables in and all spread out so felt empty. Until a rowdy afternoon tea party of women got sat next to us. So much for the romantic birthday lunch id planned....
Service was poor. Plenty of staff but all more concerned with banging around setting tables and preparing for future services rather than focussing on the customers they currently had. Bar staff couldn't be bothered either. The 2 cocktails i ordered were barely garnished and looked and tasted pathetic/weak.
Food was good. Starters were really delicious but small portions. The burgers were far too large for me to eat without making a complete mess they were huge!!! Desserts were over the top indulgent and great!!
I would go back here but probably for dinner only as lunch time was a disappointment.
We have been for Lunch before and was very good so decided to go back for my 40th Birthday dinner .
Food wasnt great and wasnt impressed with the waiter.
We went on Mother’s Day before booking asked if there was a vegetarian selection was assured there was. Only one vegetarian rice dish available which had peas and beans in which it don’t like so I had to have the rice dish and remove the peas and beans. On a normal day it might have been a different story. The staff were brilliant though could not fault them. Drinks were extremely expensive.
We attended for a very good value Mother’s Day lunch. Food was good although not amazing. Restaurant was well presented with a good atmosphere. Waiting staff unfortunately let the place down essentially as there were too many of them with nothing to do so they were in groups talking. When we called one over to serve us she then asked one of the other ones to come and take our order and this was repeated multiple times.
Excellent service, really nice food and very family orientated feel to the place
Mother’s Day set menu was great value, food was very good and the service was attentive with being overbearing.
Would certainly recommend
Excellent customer service and the food was great value for money.
Very good value for money and very attentive waitering staff.
Dan F was our waiter for the evening and he made our evening very pleasant. Well mannered and fantastic at his job.
A quality experience which when compared to run of the mill restaurants could have been a little better. The food was great, the service was great, the ambience and service is great but it was lacking that something special which I was hoping for. I'd go again, perhaps when I'm feeling a bit more flush.
My first visit to this restaurant for lunch . They do a special fixed price lunch menu which I’d looked at on line . We were never offered this menu , only the expensive a la Carte menu . No other diners were offered this menu either.
I was very embarrassed having to request the cheaper menu and totally disagree with this sales tactic .
The food was actually very good but I won’t be returning for the reasons stated .
The food was to an OK standard, however, the choice wasn’t great and it was expensive for the quality.