Matchbox - Merrifield
New at matchbox: Chef's Brunch Table, our unlimited buffet-style brunch + woo-fired pizzas.
Overlooking Strawberry Park in the vibrant Mosaic District, our 40-seat patio with fire pit offers outdoor dining and front row seats to Angelika Film Center’s outdoor screen and prime people-watching.
Inside, exposed pipes and warm brick line the walls surrounding 220 seats, all with views of the glowing wood wall, reclaimed from barn-wood from Rochester, New York. The private Barrel Room accommodates 50 guests and comes with plush booths, a wood-burning fireplace and private wine coolers to store your favorite vintages.
We’ve been to Matchbox several times, but this time, the service was horrendous. Maybe because it was a Sunday afternoon, but we waited over half an hour for our food to arrive. Several people in our group ordered the brunch menu, and had to wait 25 to 30 minutes between plates, which were served at room temp and not hot. Very disappointing.
GREAT tuna taco appetizers and pizzas always good. Great place before/after movie next door.
I've always liked matchbox but it was not at all what I expected for a Sunday brunch. There were no tradition or even interesting takes on standard bruch items. It turned out that one orders lots of different what I guess would be small plates for a price of $35. No eggs benedict, no omelets to order. Would require a large number of orders to even warrant the price so we had to switch to the lunch menu. Will never do bruch there again.
Our server Liz was perfect - helpful, unobtrusive unless we needed something, and gave us the best tips on selections! We ate outside.
Our meal was good, although it was disappointing that so many things were extras and a bit high-priced. Service was good.
Had reservation. Place empty yet we were seated in the kitchen . No plan
to ever ever return.
Our appetizer took an extremely long time to arrive. It took awhile for us to get our drinks from the bar and we were done with those before the appetizer arrived. The restaurant was not extremely busy to take 30+ minutes for a small appetizer.
This was my second time at this restaurant. While the entree descriptions sound appealing, the food is very mediocre for the price. I paid $21 for a small serving of spaghetti with one large meatball. I had to ask the server for more sauce since there was barely a 1/8 cup of sauce. Pasta and meat were very bland. Hardly worth $21. The side salad — which would have arrived halfway thru my meal so I cancelled it — was extra (not even included).
Sangria was watered down. Removed fall like drinks & ingredients from the menu so couldn’t order bourbon crisp or southern charmer. Two different servers gave different descriptions of the salmon sides dish. Matchbox expanding too much that the quality of the food & service is suffering.
Do not waste your money at Matchbox. I chose this place for my birthday brunch and I regret it significantly. There is a bottomless brunch option, but if one person wants it, the whole table needs to order it. Therefore, we all ordered the bottomless brunch. The cinnamon rolls, pesto chicken pizza and sliders were good. However, almost everything else we got was not good. The avocado toast came on a burnt bread and had red pepper flakes (not listed on the menu). The chilaquiles were not even close to being that dish. It was a small bowl of tortilla chips with a light drizzle of queso and some pico de gallo. There was no salsa, which is what makes Chilaquiles, that they are covered in a sauce, these were not. The yogurt parfait was just a bowl of yogurt with two strawberries and a little crumble. The definition of a parfait is that it is layered, this was far from that. The scramble was not bad, but they did not listen to my request of no sausage so I could eat very little. My daughter ordered from the kids menu and the kids pasta was spicy (again, the red pepper flakes not noted on the menu)
The service was as terrible as the food quality. Our waiter rarely came to our table to ask if we wanted additional items or if our food was to our liking. There were a few things I wanted to try that I never got a chance because the server was never around and food took forever to come to our table. If we had gone at the height of brunch hour I would understand the slow service but we were there ate 10:30 am and the place was empty.
We did not get our money's worth! I feel terrible that my mother in law spent as much as she did for such a terrible meal and experience. I do not recommend this at ALL.
Andre, our server, provided great food and drink recommendations.
Took parents there for brunch, all entries were very good. However we were disappointed with the new unlimited brunch menu, we did feel it was that great of a value. Therefor, we ordered lunch meals. We preferred the old brunch menu where you could order individual brunch items.
The food was superb and the service was excellent. It's our favorite pizza!
Noticeably smaller portions, but same prices as in past on mini burgers (smaller burgers) and pizza. Still great food, and they didn’t shrink my drink.
Our waiter didn't bring the bread that we requested until after our meals were on the table and we followed up. He also brought the wrong salad out, didn't apologize or hurry to get the correct one (which needed nothing to be cooked) back out to us. I was almost done with my pizza by the time my friend got her Apple and Pear salad. We asked for our bill and finally got up and went to the hostess stand because he didn't come back soon enough.
Finding parking can be difficult. The food was good. Cocktails were good.
Was happy that our table was in the back (near the rest room) to get away from the crowded noise. Come to find out, a party of about 40-50 ppl were seated next to us and it took a while to get the waiters attention because several staff was catering to the party. Had to ask for the check twice. Also, food was great except swordfish and sides were very salty. Waiter brought out new sides to make up for salty food.
Food and drinks arrived late
Table was ready when we arrived, service was quick and friendly and food was delicious. Went at lunch time on a Friday and restaurant was busy, but not obnoxiously loud. Would definitely recommend!
Ordered 2 of the 1/2 roasted chicken. Both were so under cooked there was even blood on the plates, under the veggies, everywhere. We sent them back to the kitchen. The waiter came back & told us the manager said that is normal! I mean the meat was even still rubbery. NI it is not. After a long time the brought more that this time was so overcooked it had holes clear through the thigh that you could see through. Terrible. Spent WAY to long getting terrible food. And they didn’t even offer to adjust the bill or do anything else about it. Except try to tell us that is how you cook chicken.
The pizza was not as good as usual and had to be sent back once because it was wrong. The waiter was slow. And the ambiance was unpleasant - loud, crowded and chaotic. To be fair, we sat outside thinking it would be quieter (inside is always noisy). It was movie night at Mosaic and it was a loud movie but we should have been warned about it. All in all not a pleasant experience.
I take my autistic son here regularly as all the staff are very welcoming and friendly. It is one of the few restaurants where he is totally comfortable and there are no surprises (his favorite table is always available with our reservation and the food is consistently excellent and the waiters, esp Paul and Jaime, remember exactly what food he likes and how they are done !!) Grateful to all the staff who make our regular weekend lunch date an awesome experience!
Great brunch and great service !!
Best pizza sausage and sauce.
Pear salad w/walnuts and blue cheese and terrific vinaigrette dressing
Brunch at Matchbox is awesome
Food is definitely good, especially the pizza and burger. The service this time was actually quite poor. The old bay chicken wings were raw. I pointed out to one of the host and the only thing she could say was "sorry" and left me holding the plate with raw chicken on it. It could just be a bad day for the staff, but still as someone in customer service for 30 years, it was just unacceptable.
Both entrees, mine and my dates, were very good and I was especially pleased with the blackened chicken I ordered for my salad. Service was attentive without being intrusive.
The downtown location is far better in terms of food quality
Thought the cremini pizza was really good. The Salmon was kind of bland. Staff was really friendly. Noise level was just about right for a Friday night.
Server was super nice, very very slow to get drinks, however not his fault, he was running around crazy. Good was good though!
Pizza and drinks were delicious and the staff took care of us very well! I only wish we could have ordered single plates of the brunch items. I would have loved some lemon pound cake French toast, but not $31.50 worth.
Huge place. Was loud as was a busy Friday night. High ceilings so noise carries. Food was okay. Wines were very good. Wine Happy hour specials were also very good. Service was eh. The hostess tried to seat my friends with the wrong already seated party and did the same thing with me 20 minutes later. Would think a first name only was not good enough when it didn’t work just a 20 minutes before. Eh.
There were only two downsides to the evening:
1. It took a while before we had our order taken.
2. We sat outside and noticed that there were far too many people smoking right around the outside area/tables. That made it a bit unpleasant.
Good service st the bar. Friendly staff who were interested in connecting with their patrons.
They got the order wrong but made it up to us by giving us an extra helping of kids meal.
Pizza was a little too spicy for my son.
I had the chicken al Freda that was supposed to have cremini mushrooms and sun-dried tomatoes. It had neither. I asked for Parmesan cheese and was handed a shaker with Kraft dried cheese from 1960. All around horrid.
Plus we were warned when we arrived that they were short of staff. That was readily apparent. Not a great night to eat at Matchbox.
We had a great time at Matchbox! I brought my family here from out of town (including a picky teenager) and everyone enjoyed the food. They brought us a free appetizer (arancini, delicious!) because it was our first time visiting. We ordered a cheeseburger that was cooked less than we had requested, and they quickly replaced the entire plate with sincere apologies. We'll definitely return!
The food was okay. The crab cake was good but the jumbo shrimp was meh...! Service was slow and the waiter didn’t come back to fill our water glasses! Not a great experience!
Usually a superb experience but this time things were off. Fries and onion crisps were cold and a salad was delivered without dressing. Something was was amiss in the kitchen. But again, this was unusual.
Nice atmosphere, relatively slow service, not many veg/dietary options