Freezing cold. No enclosure. One barely functioning Hester placed behind table. Couldn’t feel face hands or feet when food arrived so it had to be packed up. Hoping to give it another try when things reopen.
Staff doing their best with what they have

Excellent chocolate and wait staff! Tipped a ton because our server was so kind and enthusiastic! Will definitely go again!

Very friendly atmosphere and great food with drinks!

I love this place! It's so whimsical, welcoming and fun. It makes you enjoy food outside of the taste and their presentation is impeccable. Every chocolate item on the menu is special and their drinks are amazing. The decor is straightforward but the chocolate tubes with the Christmas lights make it worth another trip if you haven't been in a while.

Amazing food and amazing service

Overall it was a great ambiance and experience. The chocolate was absolutely amazing as well as the strawberry waffle.

It was our anniversary date! This was so special because he’s never been here. He was amazed that he could make s’mores and roast marshmallows. It was a great night being there. I’ve been here for over 6 years now and I always enjoy coming here. Staff is friendly. I love the atmosphere and the choice of music they played since its the holidays. Hot cocoa is the best!

Celebrated my sons birthday and he enjoyed it from beginning to end . The food was absolutely delicious. Would definitely go again after Covid .

Food is always great. While our waiter forgot to bring an extra plate or serving spoon once or twice, he was very personable. Social distancing during this awful pandemic was strictly followed as well as mask wearing, which added to our comfort while eating out.

The best part of the experience is always the chocolate fondue! Must try!

it was good, i asked for them to sing happy birthday how ever they did not /:

Waitress was attentive , drinks were delicious and the food was okay the choices were limited. The atmosphere was beautiful and we all had a nice time

Very nice place for dating or party, so tasty food!!!

Food came out in a timely manner and the presentation was marvelous. The service was also great and amiable.

Everything came on time and our server was amazing! If you go here with a friend don’t worry they are able to split the bill. Will go again 10/10. The Mac was amazing!

I highly recommended loved the service ! Food was amazing , everything on point

Needed a special experience for our daughters 16th Birthday and this place was perfect! Our waiter was fantastic. I wish I had gotten his name to give him kuddos. It is a great place to take teens.

Very nice ambience my daughter enjoyed her birthday.

Had a good time celebrating my husband’s birthday. The waiter displayed outstanding customer service, he was patience, prompt and offered great recommendations from the menu. Will visit again!

Great Italian thick hot chocolate.

The steak and potatoes was amazing! The butter was fascinating. The Alfredo cant say the same. It was missing something maybe garlic or salt, a piece of bread or salad. I couldn't put my finger on it. Also some sort of bread or maybe chocolate on the table with you water would've been nice. The drinks are bomb! Service was great and we thought super affordable. Would go back again but wouldn't do the pasta.

We had a rsvp but waited 39 min to set down. Seems like they had one server and it was too long to get our food .

The servers are amazing. Everyone is friendly and precautions are taken serious. Highly recommend this place as date or to simply try some new food with friends. Me and my boyfriend enjoyed the experience and have been going back frequently

Outstanding service and amazing food! They made my birthday special!

Great restaurant and food. Excellent chocolate and drinks

Food was amazing, ambiance was perfect, definitely a great date idea! 100% recommend the Baked Cookie Dream 😍

The menu is very limited now (most likely due to COVID). I had intentions of getting brunch and was disappointed that they now only have two options for breakfast. My waiter was great and attentive and there were few people in the restaurant. The food that I did order was pretty good.

My wings were dry and burnt.

Service and food were terrible! I would never go back!

Very friendly staff, very clean and the service was quick. Thank you for all that you do!

The food was amazing, definitely want to comeback for dinner

We loved it there, they took great precautions with the pandemic, all the tables were 6 feet apart and disinfected. We made reservations and didn’t have to wait to be seated. The service was great as well as the food!

Great time! Waiter was nice enough to snap some pictures for us as well, very much appreciated.

Took my mom and my sister out
Both enjoyed themselves heavily

They didn’t wipe the table down before we got there. I know that because there was a long black nasty hair on the table and it certainly wasn’t mine. They didn’t take anyone’s temperatures before entering and inside looked just as packed as it did before COVID. Not one COVID precaution was taken at all. Very disappointed because I have a lot of memories here.

It’s was calm and will be coming again

I’ve been wanting to come here for over 4 years now because I’m a chocolate fanatic and honestly, if it wasn’t for the 40 min wait, I would have given it five stars because the food, the drinks, the atmosphere, and the service was all marvelous. The only thing was, that I had a reservation for 8:30 and wasn’t seated until 9:13 and in regards to that, there should be more organization because the reason for making a reservation is to not wait 40 mins but other than that, it was great!! Thank you for the experience!!

Very nice experience. My niece was happy as it was her birthday and she wanted to go there to celebrate. Waiter was very accommodating and great. He sang happy birthday to my niece which made it an overall great experience.

I believe the serve could have been more personable. Overall the food was good, I wouldn't say good for the price but it's NYC.

Awesome environment to celebrate a bday!! Convenient center city location parking right next door.