Nipa Thai

4.5
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358 reviews
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£26 to £40
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Thai
In the Royal Lancaster Hotel, the Nipa Thai restaurant has been named after the original Nipa Restaurant in the Landmark Hotel in Bangkok. Lots of teak panelling, traditional Thai furnishings and artefacts lend an authentic air. All the staff dressed in traditional Thai costume are from Thailand - even the lady chefs. This authentic Thai restaurant is one of the first 15 recipients of the 'Thai Select' award - this award has been described as being the first ever Michelin-style award for Thai restaurants proven to be performing to the highest standards of quality and cuisine, and is awarded by the Thai Government. We think this award sums up Nipa Thai rather nicely. What's cooking? Kai Haw Bai Toey - deep fried marinated chicken in pandanus leaves, Kaeng Kiew Warn Kai - chicken in green curry soup, also recommended the Nipa platter - a selection of the chef's special Thai starters.

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Sun - Thu 5:00PM - 10:00PM
Fri - Sat 5:00PM - 7:00PM

What 358 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
5
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OT
London
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Lovely flavours and good quality of food.

OT
London
11 reviews
Dined on 14 October 2019
Overall 1food 2service 1ambience 1

Booked table in the morning and upon arrival Noy the manager didn’t even know about our reservations. She kept telling me that I just booked. Also, mentioned anniversary on the booking but no acknowledgement and nothing offered. She speaks very loud and all people in the restaurant looking at us, which made it quite embarrassing as if it was our fault. She needs lots of customer service training. She took our payment and didn’t even ask, if we enjoyed our dinner.
Our special dinner / evening ruined by 1 person.

OT
Puebla
1 review
Dined on 6 October 2019
Overall 5food 5service 5ambience 5

Delicioso!!!!!! Hermoso lugar

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R
London
6 reviews
Dined on 1 October 2019
Overall 3food 4service 2ambience 4

Excellent food, nice ambience, service variable and slightly taciturn

C
New York Area
32 reviews
Dined on 23 September 2019
Overall 4food 3service 4ambience 4

We have the good fortune of experiencing very good authentic Thai cuisine in the USA, so this experience, while lovely in some areas didn’t meet our expectations for flavor or unique dishes. We sampled 4 different things and all but one was too sweet.

LB
London
1 review
Dined on 23 September 2019
Overall 5food 5service 5ambience 5

Brilliant food, great location, friendly staff. Would highly recommend

B
New York Area
4 reviews
Dined on 23 September 2019
Overall 4food 4service 5ambience 4

We had a lovely dinner at Nipa Thai. Great authentic Thai food along with very good service.

C
London
2 reviews
Dined on 14 September 2019
Overall 5food 5service 5ambience 5

Great great food. Enjoyed the ambiance and the people serving were very friendly!

MP
London
7 reviews
Dined on 3 September 2019
Overall 5food 5service 5ambience 5

Delicious authentic Thai food. We had one of the set menus - excellent value and plenty of variety. The Green curry was exceptional and the Coconut ice cream was delicious. The service is friendly and professional - overall a fantastic experience. Can’t wait to go back.

TT
Birmingham
1 review
Dined on 25 August 2019
Overall 2food 5service 5ambience 1

Really tricky to review. Evening of two parts. First part just perfect. Second part from hell, as they accommodated very large and joyful private function in the middle of the restaurant. I have seen other guest smoking places, leaving early etc. You just can't have somebody joyful private party not in the function room, but in the middle of 5 star restaurant. Just can't!

S
London
33 reviews
Dined on 16 August 2019
Overall 5food 5service 5ambience 4

Fabulous food and exceptional service. The ambience is relaxing which makes you want to just relax, and stay all evening!

RL
London
1 review
Dined on 11 August 2019
Overall 5food 5service 5ambience 5

Impeccable service and excellent food. Very generous portions! Cannot wait to visit again!

OT
San Francisco
1 review
Dined on 7 August 2019
Overall 5food 5service 5ambience 5

Food was great

OT
Chicago
7 reviews
Dined on 29 July 2019
Overall 5food 4service 5ambience 5

Very nice!

OT
London
3 reviews
Dined on 28 July 2019
Overall 5food 5service 5ambience 4

That was a great experience. We took one of the menu (6 courses) with wines matching.
That was spicy, tasty, yummy. We were really happy by the selection of the dishes and interested by the wines. A special mention to the red wine from Thailand, Monsoon Valley Shiraz.
We will come back for sure.

b
New York Area
26 reviews
Dined on 23 July 2019
Overall 3food 4service 1ambience 4

Very slow service!

GM
London
5 reviews
Dined on 19 July 2019
Overall 5food 5service 5ambience 5

We really appreciated the elegance. We had the tasing menu, and loved the soup.

JB
New Orleans
2 reviews
Dined on 27 June 2019
Overall 5food 5service 4ambience 5

Food was excellent. Service took a bit too long. Staff was very friendly and professional.

MT
Washington DC
3 reviews
Dined on 5 June 2019
Overall 1food 3service 1ambience 2

The venue is pleasant enough but the service is absolutely horrific. Not because the servers aren’t very pleasant - they are, and are clearly doing their best. But the restaurant is hugely understaffed and the kitchen is either too small or incompetent. The food is OK - slightly better than a Busaba or standard Thai place anywhere else in London, and absolutely not worth making an effort for. Don’t waste your time...literally.

I took my mother there for her 80th birthday dinner - having made a note of that on the booking. First we had to wait 15 minutes just for someone to come and seat us. Food orders took another 25 minutes. We arrived at 8:00 pm. The first food arrived at 9:00 pm. The waitress was very sweet and very apologetic but there was absolutely no consideration or care given. Keep in mind that the restaurant was half-empty at this point.

I mentioned to one of the two maitre’d-types that it was meant to be a special dinner as indicated on the reservation and that we’d like to get something extra for my mother (of course we’d pay for it) and we got absolutely nothing - not even an acknowledgment or an excuse. Instead we got slightly-above-average Thai food, fairly Westernised and served at an absolutely glacial pace. Would never go back. They ruined a special event and I’m amazed that any of the reviews below have had a positive experience.

OT
Glasgow
1 review
Dined on 21 May 2019
Overall 5food 5service 5ambience 5

Outstanding, sometimes as a solo buisness traveler it feels awkward but this was great service and food.

P
New York Area
5 reviews
Dined on 18 May 2019
Overall 5food 5service 5ambience 5

Great food, as always! Limited menu but fantastic flavours.

DB
London
2 reviews
Dined on 10 May 2019
Overall 5food 5service 5ambience 5

This is our third visit as we love the place. The food is so fresh and tasty and never fails to deliver.
The staff are so welcoming, friendly and hard working, ensuring that your experience at Nipa Thai is exceptional and memorable.
Cheers again and see you on our next visit to London

LK
London
1 review
Dined on 30 April 2019
Overall 5food 5service 5ambience 5

9 years ago we celebrated our wedding anniversary at Nipa Thai. It was fantastic. We went again 2 day's later.
After 9 years we went back again for our anniversary. Same quality, same great taste.
Real Tai food. Fantastic!

KP
Miami
10 reviews
Dined on 26 April 2019
Overall 5food 5service 4ambience 5

We had a wonderful experience here. The food was amazing. We had by far the best thai food here. The desert was spectacular as well. The service was amazing and they made my wife's birthday special. We will definitely visit again.

OT
Cheshire
4 reviews
Dined on 15 March 2019
Overall 4food 4service 4ambience 5

Starters were poor, main course was sensational. Wine was nice and service couldn’t really fault.

Just skip the starter and go for mains

JZ
London
21 reviews
Dined on 11 February 2019
Overall 2food 2service 3ambience 2

Service was slow. Felt that waiters were not properly trained. Food bordered on Chinese. When asked about sticky rice and mango, was told it is not in season (mango is sold everywhere in supermarkets). Wanted to try a true Thai restaurant. I guess I made the wrong choice. That said, this is my personal opinion as I am very familiar with and fond of Thai food. Maybe their menu is adjusted to fit the English taste?

J
London
4 reviews
Dined on 7 February 2019
Overall 4food 4service 5ambience 4

Located in the Royal Lancaster hotel. The staff are professional and attentive. The menu is simple so quite easy to order. Sat there with friends from overseas who also enjoyed the meal.

E
London
83 reviews
Dined on 19 January 2019
Overall 3food 4service 4ambience 4

We went for a special occasion; very good ambiance and service and excellent food

F
London
5 reviews
Dined on 19 January 2019
Overall 4food 4service 4ambience 4

Tasty food, good service and nice ambience

OT
London
3 reviews
Dined on 18 January 2019
Overall 2food 2service 2ambience 2

Quality seems to have declined sadly, and service was very poor tonight. Had to keep looking for waiters to order food or drinks, or clear the table

OT
Manchester
1 review
Dined on 5 January 2019
Overall 3food 2service 2ambience 2

Food average. Two mistakes on the bill at the end once of which was an overcharge for a glass of wine and the second then resulting in the bill going up.

e
London
19 reviews
Dined on 12 November 2018
Overall 5food 5service 5ambience 5

Top food! I wish they had sticky mango rice though!!

AC
London
1 review
Dined on 31 October 2018
Overall 4food 4service 4ambience 4

Lovely room. Staff great but not enough of them. Food good, starter portions a little too large. Overall recommend.

T
Miami
11 reviews
Dined on 29 October 2018
Overall 4food 4service 3ambience 3

There are many Thai restaurants in London and over the years of visiting London, I have been to quite a few. I would say that this was average - not a bad choice if you are staying at the hotel and don’t feel to head out by tube or taxi for Thai food.
The service however, is s but rough around the edges, which makes it somewhst pretentious.

BZ
Chicago
1 review
Dined on 24 October 2018
Overall 5food 5service 5ambience 5

Excellent food and service. Been here 5 or 6 times and surely come back again

HL
London
166 reviews
Dined on 22 October 2018
Overall 4food 3service 5ambience 5

The staff were great; friendly and flexible when my friend didn't quite realise that when she ordered the salad, it had lots of fried crab on it. They kindly let her order something else and didn't charge us for the 1st dish.
Nice atmostphere and convenient location. The food wasn't particularly special. I'd say you could get a nice meal but there are lots of other places in London that do it a bit better.

TS
London
1 review
Dined on 30 September 2018
Overall 1food 1service 2ambience 1

Terrible Thai Food
Don’t go here, worst Thai food I ever had in London.

D
London
93 reviews
Dined on 23 September 2018
Overall 4food 5service 4ambience 4

good service and great food made for an excellent evening

MP
Miami
6 reviews
Dined on 8 September 2018
Overall 4food 4service 4ambience 5

Food was great but quality/taste wise was the same as you'd get in less upmarket but good thai restaurant. The ambience and atmosphere made it worth the visit.

DM
London
2 reviews
Dined on 19 August 2018
Overall 5food 4service 5ambience 5

Lovely view by the window, great service and the food was tasty too