Novikov - Asian Restaurant
Brilliant service and looked after us really well from start to finish!
Fantastic service and beautifully presented food. Personally I would like far more vegan dishes to be on the menu. Also second mortgage required kinda place
Everything was great besides the desperation of the waiters rushing your meal.
Myself and my husband came in to dine after travelling 1.5 hours only to be rushed throughout our meal. We were seated a few minutes late due to our table not being ready and when seated, our server approached us straight away to take our drinks order with only been given not even a minute to have a look at the menu.
Once we ordered our drinks, we were then asked to order our food and when asked for a few minutes, it wasn't taken as kindly. Our order was taken and we had gotten starters and mains as to where all of our food without being told came at the same time. Our mains became cold as we were expecting to pace our meal.
Although the food was good, having our service rushed was really one thing that stood out and has been fed back to all of our friends and family. My extended family visited a month prior and had the exact same feedback of them sitting down and being rushed to order and leave.
There is a minimum of £75 per person charge which I was not aware of and is not stated before booking and as you would normally have 2 hours for a table, we were rushed to the brim of just over an hour.
Quite disappointing as we traveled a long way for my husband's birthday dinner here and unfortunately the rush of trying to get us out was so prominent that its hard to say we'd be back. We spent so much money on a meal and unfortunately being rushed out is the only vivid memory we have of this restaurant which is a shame as the food was great.
It’s a lovely restaurant! Food and service as usual outstanding! But the music was to loud was difficult to talk to my friend.
Definitely will come back again.
I always have a great experience at Novikov Asian restaurant...food is wonderful and delicious the service is attentive and fun...
Been 3 times before and was average tonight but service was excellent
Amazing ambience. Food was fresh and tasty. Service was 100%. Can’t fault anything
Great surprise birthday for my girl. I was really happy of the service I was given.
Our waitress was great! Everything she recommended was of excellent quality and so delicious! Her service was 5 star and it was her service that made all the difference! Dont let her go!
Marian our waitress was absolutely fantastic. She made our dining experience one to remember
The service was appalling. The staff are incredibly rude and there is no sense of customer service. We were repeatedly reminded that we only have the table for 2 hours (until 9pm). At 9:01pm, we were ushered away from our table so that they could clear up for the next booking. Definitely not a restaurant I would recommend for a celebration or other party.
We brought our own cake which was refused by the Manager. We were told that they do not accept personal cakes. They would not accept our offer to pay a 'cake cutting fee'. We recommended that they highlight any such policy on their website, to which the Manager responded "perhaps you are not aware but many restaurants in London do not accept cakes. There is no need for us to write anything on the website. Not allowing cakes is the same as not allowing people to bring their own wine..."!! Wow.
We ended up going to Starbucks next door to cut our cake!
The staff at the front desk are incredibly hostile.
The food is nice but not exceptional.
Very high brice ................ ....................................................................--
The worst restaraunt ever. I haven eaten at many upscale restaurants around the world. Was looking forward to my experience at Novikov. It was a nightmare from the moment we stepped in. Staff were beyond rude. After complaining to the manager no apologies were offered. He gave us a few free appetizers and showed his disgust with his deminor. They treated us as second class citizens. I never feel so unwelcome at any other place. Will make sure to share my experience with my friends around the world
Amazing food and lovely atmosphere. One down side is that they prior to booking ask if it’s for a specific occasion where I then stated my husbands birthday. But yet on the day there was no mention of it, no complimentary drink or cake.
Quality food and beverages, great location, felt very special. Thank you Novikov!
I loved the food so much, had a variety of different dishes, for the vegetarians and all that. Would definitely recommend it to a friend in the future
Posto sempre molto bello e cibo all’altezza delle aspettative, ogni volta che passo da Londra è una tappa fissa
Eccellente tuto.. Da provare!
The only down side was the service I had to wait for 45 mins for my starter They actually forgot all about it while rest of my guest party had finished their starter my sushi arrived after
Brilliant quality food friendly staff very efficient neat tidy and very organised.
always a must to go back.
trendy atmosphere always a celebrity insight
Food & service was amazing! Would definitely recommend!
Invited my friend for her birthday. Emailed ahead to get a a personalised birthday message on dessert. We were told toward the end that we could only order the simpler desserts as we had ran out of time for a table. So we chose the only two we were allowed to. The dessert came and there was no birthday message. The table next to us received a birthday message on their dessert so you can probably predict how embarrassed I felt and how insignificant my friend was made to feel on her birthday. All this even though when she went to the toilet I pointed out she was the birthday girl and reminded a member of staff about the email. Apart from this the food was beautiful and the kind gentleman who guided us through the menu was absolutely amazing and spot on.
Loved Asian restaurant, staff were very friendly.
Recommend to visit bar area, fabulous ambience with fabulous music.
Amazing food/drinks and great ambiance ... fun atmosphere with good music (live DJ) even mid-week. Service lacked slightly and it did not match the cost of eating at this restaurant. However, I would recommend Novikov and I would personally go back for the food alone!
(Note: We had dinner in the Asian restaurant, but there is also an Italian in the same venue).
The only problem was that my main course was slightly cold apart from that everything was a 10/10
Very good food we appreciated the service
Everything was perfect
We enjoyed the place
I will recommend the restaurant and come back again to try Italian restaurant