One Up

3.9
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104 reviews
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£25 and under
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Burgers
One Up is the perfect venue
for any occasion whether it's lunch, cocktails, clubbing or private parties.

Our award winning late night bar turns into a fantastic club on Fridays and Saturdays with our resident DJ's playing until 3am.
What 104 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.7
service
3.8
ambience
4.1
value
Noise · Moderate
87% of people would recommend it to a friend
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MM
1 review
Dined on 3 December 2019
Overall5food3service5ambience5

We were running late as I was stuck in a traffic jam. I phoned to re-schedule booking which was very kindly accepted and when we arrived I explained that we had a Groupon deal and were running very late as we had a show to catch within an hour or so. The bar staff very kindly dealt with our order which arrived within 10 minutes. You can't ask for more when it is a Groupon deal for two and you are served with a cocktail and burger with chips. Very enjoyable and as I purchased 4 of these deals I will certainly be back soon.

ML
Glasgow
8 reviews
Dined on 8 November 2019
Overall5food5service5ambience5

This is my favourite go to place. I it's a great atmosphere. The only thing I don't like now is they used to have a separate cocktail menu for the ones on the deal and when your on a budget it was great. They have now incorporated this into their main menu. They have stuck a quid on top of their value menu. Which is now 4.50 and reduced the choice and there is a not so easy to read symbol attached. However. They are still the cheapest for cocktails with a mojito coming in at 8 quid. Where most places are 10 and up.

NI
Glasgow
1 review
Dined on 1 November 2019
Overall4food3service4ambience3

We had a webdeal that included a burger and cocktail. The food was good and the cocktails excellent. Was pretty good value all round. It was 5 pm so it wasn’t too busy.

CD
Glasgow
5 reviews
Dined on 27 October 2019
Overall4food4service4ambience4

Lovely afternoon thank you , vouchers are great value for money.

m
Glasgow
1 review
Dined on 27 October 2019
Overall5food5service5ambience5

great value deal and good service
been a few times but first time we have had chippy chips with burger which were nice but preferred the other way....chippy chips belong in a chippy 😂

OT
Edinburgh
1 review
Dined on 26 October 2019
Overall4food3service4ambience4

Was a good vibe, we had a table booked using the groupon vouchers. Cocktails were nice and the nibbles were lovely. Overall nice atmosphere

SC
1 review
Dined on 16 October 2019
Overall3food2service2ambience3

We were unlucky and had to wait for 50 minutes for our dinner. To be fair we were told it would take over 30 minutes and our rose wine may have been in a cooler but not cold to start with.

One Up
Responded on 22 October 2019

I am very sorry to hear about your recent experience with us at One Up, this is certainly not what we strive to achieve, but I would like to thank you for providing us with this feedback so we can better our guest experiences going forward. As for your own experience please accept our apologies on this occasion and If you would like to discuss this further please contact us at events@oneupglasgow.co.uk with your contact details and our management team will be in touch.

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E
Glasgow
1 review
Dined on 15 October 2019
Overall1food1service1ambience2

I had to wait for 45 minutes to even receive a menu and then the food took another 45 minutes to arrive and was not good quality, my burger was black and hard around the edges and the bacon was rock solid.

One Up
Responded on 22 October 2019

I am very sorry to hear about your recent experience with us at One Up, this is certainly not what we strive to achieve, but I would like to thank you for providing us with this feedback so we can better our guest experiences going forward. As for your own experience please accept our apologies on this occasion and If you would like to discuss this further please contact us at events@oneupglasgow.co.uk with your contact details and our management team will be in touch.

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SK
1 review
Dined on 15 October 2019
Overall4food5service3ambience4

Only issue was length of time we waited for out order to be taken and the length of time we waited however it was well worth the wait.

One Up
Responded on 22 October 2019

Hi Sharon, we are extremely sorry regarding your wait time for food please accept our apologies for this! It is great to hear that you did enjoy your meal once it arrived. We look forward to seeing you visit us again soon.

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GO
Glasgow
2 reviews
Dined on 12 October 2019
Overall1food1service1ambience1

Absolutely appauling service, table booked for 2.45pm and still didnt have table at 3.15pm, staff looked miserable and stressed.

OT
Glasgow
1 review
Dined on 5 October 2019
Overall3food3service3ambience3

Lovely place , staff where lovely and helpful. Only downside was a little expensive for what you got - gin was served in a tall glass also , which wasn’t great.

One Up
Responded on 22 October 2019

Apologies regarding the gin glass! Our standard house gins are served in a tall glass, all of our premium gins are served in a goblet. If you are visiting us again, you can always request a goblet if that is your preference :)

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ML
1 review
Dined on 5 October 2019
Overall5food5service5ambience5

Food was lovely, and the cocktails are great! Friendly staff x

One Up
Responded on 22 October 2019

Thanks so much for your kind review! We look forward to seeing you visit us again soon!

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PA
Glasgow
1 review
Dined on 28 September 2019
Overall4food5service4ambience4

Service was good staff very helpful food great pity some customers were rude wouldn't put me off returning hopefully back soon

J
Glasgow
1 review
Dined on 13 September 2019
Overall5food5service5ambience5

Had a great night burgers & chips & cocktails were great

WG
Glasgow
1 review
Dined on 6 September 2019
Overall4food4service4ambience4

The waiting staff were great ! They were attentive without being intrusive .Cocktails were good and food was served warm and well presented. Would definitely recommend and we will visit again

j
Glasgow
2 reviews
Dined on 6 September 2019
Overall5food5service5ambience5

this very good the burgers were fab and worth every penny fantastic

HF
1 review
Dined on 31 August 2019
Overall2food2service2ambience2

The food was poor in terms of quality and presentation, service was pitiful in terms of attendance, friendliness and appearance and the overall appearance of the bar was tired and needed a little tlc, really disappointing and not the same quality as previous visits!

One Up
Responded on 22 October 2019

I am very sorry to hear about your recent experience with us at One Up, this is certainly not what we strive to achieve, but I would like to thank you for providing us with this feedback so we can better our guest experiences going forward. As for your own experience please accept our apologies on this occasion and If you would like to discuss this further please contact us at events@oneupglasgow.co.uk with your contact details and our management team will be in touch.

Report
M
1 review
Dined on 25 August 2019
Overall4food4service4ambience4

Good atmosphere and food was excellent and great value for what we paid.
All the staff were very attentative and made sure we were well looked after.

One Up
Responded on 28 August 2019

Thanks so much for your review! We look forward to seeing you again soon!

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D
1 review
Dined on 23 August 2019
Overall2food3service2ambience2

We arrived approx 15 minutes early the table was not ready, being conscious the table would only be held for 15 minutes after the booking time, which was ok as we had arrived early, however the table was booked for 7.15pm and we where not seated until after this time.
When we had been seated we had to approach the staff and ask for menus and also drinks as nobody had attended to us.
When we had almost finished eating the plates where being cleared when a few of our party where still eating, not good etiquette in a restaurant environment.
Again we had to go and ask a member of staff to be served for drinks, not one had we been asked if everything was ok or are we being attended to, having been in one up a number of times for refreshments I would be very reluctant to dine here again, I would say lack of service, but there was no service. I have had better service at a fast food restaurant.

KB
Glasgow
3 reviews
Dined on 23 August 2019
Overall3food4service3ambience3

We go almost every Friday but seems to be some new staff ..think some need more training.all in all Sam the manager does a great job always very pleasant .

T
Glasgow
1 review
Dined on 18 August 2019
Overall4food4service4ambience4

Second visit and food lovely. Cocktails and fizz great. Lovely place. Will be returning.

One Up
Responded on 28 August 2019

Thanks so much for your review! We look forward to seeing you again soon!

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LB
Glasgow
3 reviews
Dined on 29 July 2019
Overall4food4service4ambience4

I visited One Up with friends. we thoroughly enjoyed the food. The offer including burgers and wine is superb. We meet here regularly. The staff are very kind and helpful too.

K
Glasgow
1 review
Dined on 27 July 2019
Overall5food5service4ambience5

Lovely cocktails and food. Very clean staff very friendly and helpful definitely will be back.

TJ
Glasgow
1 review
Dined on 22 July 2019
Overall4food4service4ambience4

Food lovely. Good value for money with the burger deal. Table was set up and ready when we arrived for lunch. Girl that served us was lovely and so helpful. Nice atmosphere and good music. Cocktails real nice. Will be back for definite.

MC
1 review
Dined on 21 July 2019
Overall3food4service3ambience4

The food was lovely and very good value. There were four of us there and we could have a conversation without shouting as the background music was on quite low.
Only complaint was that I had a Groupon deal for 4 cocktails and nibbles. The deal stated you could have any cocktail to the value or £8. The waitress told us that we could only choose one from a set list. These were £3.50 each and the nibbles were a very small bowl of popcorn and another of nachos for 4 people!!!!

b
Glasgow
1 review
Dined on 19 June 2019
Overall5food5service5ambience5

Excellent food, great service, wonderful prices, appalling company !

DC
Glasgow
1 review
Dined on 16 June 2019
Overall1food2service1ambience1

After waiting for 35 mins we had to ask for a second time we’re was our food as a family that arrived after us had been served. It eventually came 45 mins from the original order. Staff standing at bar chatting whilst we had empty glasses no one came over to ask for another drink or to take away the empty glasses. This was Sunday 16-6-19 for my Father’s Day lunch. Totally ruined by the terrible service. Will not be back.

AN
Toronto
5 reviews
Dined on 12 June 2019
Overall1food1service1ambience2

We booked this for 7:45pm dinner. Not sure why the open table app allowed us to do that. They don't serve food that late?

C
1 review
Dined on 8 June 2019
Overall3food4service2ambience3

Food was nice and cheap for a Saturday afternoon. Although it was busy, we paid for our bill then the waitress came back and said she got our bill wrong and we were charged more. Would try again but only if it was a groupon deal. Wouldnt pay full price for what we got.

One Up
Responded on 14 June 2019

Hi Carly, Thanks so much for your feedback and I'm sorry that there was a mix up with your bill. We do offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon.

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BL
1 review
Dined on 6 June 2019
Overall5food5service5ambience5

food is great and the girl who was serving us was very lovely and chatty

One Up
Responded on 14 June 2019

Hi BethL Thanks so much for your feedback, I will feedback to the staff your comments! We offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon. Team One Up!

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LB
Glasgow
3 reviews
Dined on 5 June 2019
Overall4food4service4ambience4

Great value for money. The food was delicious. The staff were really friendly and helpful. We will be going back.

One Up
Responded on 14 June 2019

Hi LesleyB Thanks so much for your feedback! We offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon. Team One Up!

Report
AM
1 review
Dined on 3 June 2019
Overall5food5service5ambience4

Good food at good prices. Pleasant staff and great deals on food and drink. Recommended.

One Up
Responded on 14 June 2019

Hi AlanM Thanks so much for your feedback, I will feedback to the staff your comments! We offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon. Team One Up!

Report
M
1 review
Dined on 2 June 2019
Overall4food5service4ambience4

Good service and good value for money. Range of different cocktails at £3.50. Cocktails and burgers are lovely.

OT
Glasgow
1 review
Dined on 28 May 2019
Overall5food5service5ambience5

Staff were fantastic 👌 drinks a work of art 😜 will definitely be coming back

ET
Glasgow
1 review
Dined on 21 May 2019
Overall5food5service5ambience5

Great food. Friendly staff. Clean, classy surroundings. Will definitely be back

A
1 review
Dined on 23 April 2019
Overall1food1service1ambience1

Didn’t receive any food as our order wasn’t received by the kitchen and even when we pointed out had tickets for a concert the food still didn’t arrive. After 1hr and with no apology from the manager we had to leave. Absolute disgrace.

LB
Glasgow
3 reviews
Dined on 16 April 2019
Overall4food4service4ambience4

The staff were very helpful and friendly. Our burgers were delicious. Good size portions and great value. I will recommend to my friends and will be visiting there again!

CG
Glasgow
2 reviews
Dined on 11 April 2019
Overall4food4service3ambience5

customer service not as good as it used to be. shown to table then nothing had to eventually go to bar and after waiting 5 mins while the staff chatted I had to interrupt them to ask if it was table service and that we wanted to order food. once sorted and the waitress took our order service got better. first time in one up for my friend and sat my she wasn't that impressed.

KB
Glasgow
4 reviews
Dined on 29 March 2019
Overall4food5service5ambience4

Good meeting place all good ..manager Sam always gives us warm welcome and has bit of banter with us

EL
Glasgow
1 review
Dined on 23 March 2019
Overall5food5service5ambience5

We got a voucher for burger, fries & drink, we turned up around 30 mins early for the booking and the girls got us a table right away, they were really friendly and the drinks arrived quickly, the burger was amazing!!

Really nice atmosphere and the staff were lovely, will be back again.

Keep up the good work guys!