Percy Arms Hotel

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1. JS

   JulieS

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Everyone was so friendly. Definitely will be back. Food was so good. Even my little boy enjoyed it.

   Report
2. LS

   LauraS

   Newcastle

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Excellent food, staff/service was first class very friendly nothing was too much trouble! Beautiful pub inside and outside!

   Report
3. j

   johnd

   Manchester

   1 review

   3.0

   1 review

   Dined on 1 August 2022

   overall3food4service5ambience3

   A nice local pub food was very good what I ordered was what I got. Good service. Just the under cooked dessert let it down. Overall it was fine

   Report
4. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 31 July 2022

   overall4food5service3ambience4

   Food was excellent, however the service was a little slow but friendly

   Report
5. PB

   PhilipB

   Cumbria

   1 review

   4.0

   1 review

   Dined on 31 July 2022

   overall4food5service5ambience4

   Thoroughly enjoyed our Sunday lunch and will definitely go again. Already recommending it to anyone who will listen. Wish we had an option for a half star to give an even better idear of how we enjoyed it.

   Report
6. AG

   AlisonG

   1 review

   5.0

   1 review

   Dined on 30 July 2022

   overall5food5service5ambience5

   Great village pub, fantastic food, lovely location and friendly staff. What’s not to like!

   Report
7. JW

   JohnW

   1 review

   4.0

   1 review

   Dined on 30 July 2022

   overall4food4service4ambience4

   WE arrived early which was no problem, the food and drinks we ordered are very good and the service very friendly. Overall a pleasant stay we will return.

   Report
8. DA

   DavidA

   1 review

   5.0

   1 review

   Dined on 29 July 2022

   overall5food5service4ambience4

   Insanely good food! Just drown out the noise of all the 40-something wives whove never worked a day in their lives dining off daddys credit card and you’ll love this placeZ the food though….oooof madone. Impeccable

   Report
9. ZF

   ZoeF

   1 review

   4.0

   1 review

   Dined on 28 July 2022

   overall4food4service4ambience4

   Great service Great food Great staff Very good

   Report
10. L

    Lunchtimewanderer

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 22 July 2022

    overall4food4service4ambience3

    We had a very pleasant lunch albeit mid afternoon so the place was pretty quiet. Service was friendly and very good and the food was excellent. I would highly recommend a visit if you are in the area.

    Report
11. OT

    OpenTable Diner

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined on 21 July 2022

    overall5food5service5ambience4

    Welcoming, friendly and helpful - comfortable and excellent food

    Report
12. SV

    SteveV

    1 review

    5.0

    1 review

    Dined on 19 July 2022

    overall5food5service4ambience4

    Superb food which was clearly fresh and used local ingredients. Not the cheapest but well worth it. A lovely setting with excellent seating opportunities inside and out. Would definitely return as soon as possible.

    Report
13. GF

    GrahamF

    London

    62 reviews

    vip
    4.0

    62 reviews

    Dined on 18 July 2022

    overall4food4service3ambience4

    Very nice meal with friends outside. Food very tasty, especially the fish specials. Very good overall pub meal in a relaxed environment. Would return if in the area again. Thanks.

    Report
14. SG

    ScottG

    1 review

    5.0

    1 review

    Dined on 16 July 2022

    overall5food5service5ambience5

    Good food friendly staff and quick services would recommend if on holiday

    Report
15. CB

    CarolineB

    1 review

    4.0

    1 review

    Dined on 15 July 2022

    overall4food4service5ambience4

    Dined here on a Friday evening...the quality of food was very good, we had fish & chips which was very tasty & hot. Accompanied by tartare sauce & mushy peas. Service was excellent! The only downside was the sticky table.

    Report
16. DM

    DianaM

    1 review

    5.0

    1 review

    Dined on 11 July 2022

    overall5food5service5ambience5

    Really tasty home cooked and good size portions- no room for pud!

    Report
17. NE

    NinetteE

    1 review

    5.0

    1 review

    Dined on 11 July 2022

    overall5food5service4ambience5

    Fabulous meal sat outside enjoying the summer weather!

    Report
18. C

    Cotswold

    1 review

    2.0

    1 review

    Dined on 10 July 2022

    overall2food2service2ambience3

    Belly pork was disappointing- definitely not crispy and too much fat. Beef OK but small portion. Didn't want to stay for pudding. Staff friendly!

    Report
19. S

    johnS

    Glasgow

    1 review

    5.0

    1 review

    Dined on 8 July 2022

    overall5food5service5ambience4

    Great food and generous portions. Real value for money.

    Report
20. M

    123M

    1 review

    2.0

    1 review

    Dined on 4 July 2022

    overall2food2service2ambience3

    Time taken to receive food from point of order/finished starters was excessive (for a table of 5 which included a kids meal).

    Percy Arms HotelResponded on 7 July 2022Dear Guest, We are very sorry for your experience with us. We are always striving to deliver the best we can to our customers and unfortunately in this instance we weren’t able to get it right. We would like the opportunity to right our wrongs and welcome you back to dine with us again and offer a form of compensation. Please message us privately to arrange this and I will personally handle your booking. Kind regards Gemma Storey General Manager

    Report
21. KP

    KPWM

    County Durham

    20 reviews

    1.0

    20 reviews

    Dined on 2 July 2022

    overall1food1service1ambience1

    Stuck in a big room with small tables, didn't feel very cosy, mussels arrived without any sauce, by time a new one was done my partner had eaten their food, we didn't plan to eat separately, staff weren't interested and complaint handled badly

    Report
22. JB

    JohnB

    1 review

    1.0

    1 review

    Dined on 1 July 2022

    overall1food2service1ambience2

    We were sat at a table at the back of the bar area as the restaurant room seemed to be closed. The table was sticky. We ordered our drinks and main meals which arrived reasonably quickly. The flaky pastry on the pie was not very flaky and the fries were bland. We were going to order more drinks and desserts but after waiting 15 minutes and no sign of service to remove food plates or offer desserts/drinks - we went to the bar paid and left.

    Report
23. GH

    GrahamH

    London

    1 review

    3.0

    1 review

    Dined on 28 June 2022

    overall3food3service4ambience3

    The room was dark and lacked any atmosphere. The food came within 10 minutes so obviously wasn't cooked fresh. The pie we had was good but the vegetables were a bit soggy and not very warm

    Percy Arms HotelResponded on 7 July 2022Dear Guest, Thank you for taking the time to leave us a review. We are always striving to deliver the best we can to our customers and appreciate all feedback so that we can continually improve. We hope that your experience won't deter you from visting us again. Kind regards The Percy Arms

    Report
24. SW

    SusanW

    1 review

    5.0

    1 review

    Dined on 23 June 2022

    overall5food5service5ambience5

    Very nice pub with plenty of room between tables. Nice choice of menu and food was a high standard. Although the pub was busy, the service was very efficient and the staff friendly and helpful.

    Percy Arms HotelResponded on 7 July 2022Dear guest, Thank you for taking the time to leave us a review. I am very glad to hear you enjoyed your experience and I will pass along the kind comments to the team. We hope to welcome you back again soon Kind regards The Percy Arms

    Report
25. J

    Jonathans

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food3service3ambience3

    Staying nearby in a holiday cottage and went two days on the run for Saturday dinner and then Sunday lunch. Overall everything was a 3 star good rating with a couple of things that stopped it from getting 4 stars. The soup of the day (carrot & parsnip) on Saturday was watered down and my Sunday roast lunch was a lukewarm. As we were one of the last diners that day I suspect that the food had been cooked sometime before

    Report
26. L

    Lizziehw

    Lancashire

    3 reviews

    4.0

    3 reviews

    Dined on 19 June 2022

    overall4food4service5ambience4

    Lovely staff and great Sunday lunch. Plenty of food..meat was delicious tasting but a bit fatty. Yorkshire puds amazing and veg delicious and well cooked also loads of gravy

    Report
27. H

    Hecm

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service5ambience4

    Very nice friendly pub and restaurant. Great staff and the food is outstanding. Will visit again

    Report
28. GB

    GwynnethB

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food5service5ambience5

    We had a wonderful meal, very good choice to suit all tastes. We had good service and did not feel rushed. We enjoyed everything so much we are returning for dinner again this evening.

    Report
29. SE

    ShaunE

    1 review

    5.0

    1 review

    Dined on 12 June 2022

    overall5food5service5ambience5

    We return to the Percy Arms each year we holiday in Northumberland and the standards of food, service and staff are always very high and we look forward to returning each year

    Report
30. SH

    SusanH

    1 review

    5.0

    1 review

    Dined on 12 June 2022

    overall5food5service5ambience5

    We had breakfast here to celebrate a birthday. Lovely welcome including biscuits for the dog. Great service from the friendly wait staff. The food was hot and delicious. Cannot fault the Percy Full English or the Eggs Benedict. Hope to go again soon. Highly recommended.

    Report
31. R

    Richard

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 9 June 2022

    overall4food4service5ambience4

    Very welcoming staff great service and very good food would not hesitate to recommend

    Report
32. A

    Abcd

    1 review

    1.0

    1 review

    Dined on 8 June 2022

    overall1food1service1ambience2

    A disappointing experience all in all, we had booked for a special occasion and waited a long time for the food which was underwhelming when it arrived and very overpriced for what it was.

    Report
33. AG

    AlisonG

    Vancouver

    1 review

    5.0

    1 review

    Dined on 7 June 2022

    overall5food5service5ambience5

    Fantastic again. Thank you for my birthday treat. We would definitely recommend it and will eat there again on our next trip.

    Report
34. JH

    JonathanH

    1 review

    5.0

    1 review

    Dined on 7 June 2022

    overall5food5service5ambience5

    Fantastic service from very friendly staff. Great food Lovely surroundings

    Report
35. G

    Geoff

    Yorkshire

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food2service2ambience2

    A nice pub inside. My wife’s steak pie was good. My seafood linguini was average and at £21 would have expected much better. When asked if I enjoyed my meal, the lady waitress asked me why I hadn’t enjoyed it and then walked off with a surly attitude and did nothing further. Not the best service.

    Report
36. M

    Michael

    Yorkshire

    5 reviews

    3.0

    5 reviews

    Dined on 3 June 2022

    overall3food2service3ambience3

    Nice setting with good beer in a very pleasant village. The food was not brilliant though

    Report
37. JL

    JohnL

    1 review

    5.0

    1 review

    Dined on 2 June 2022

    overall5food5service5ambience5

    The reception we received was warm and friendly the service was excellent, not pushy at all. The choice of beer was good, and I chose well too. The food was excellent. Our two dogs were made welcome. All in all a very enjoyable occasion.

    Report
38. S

    Spam

    Newcastle

    6 reviews

    4.0

    6 reviews

    Dined on 31 May 2022

    overall4food4service4ambience5

    Large menu, not cheap and portions smaller than they used to be. Staff friendly but has to ask for the drinks they missed. Good quality food. Great atmosphere and setting.

    Report
39. H

    Holly

    1 review

    4.0

    1 review

    Dined on 29 May 2022

    overall4food4service4ambience4

    Friendly staff, lovely food and atmosphere. Will definately go again

    Report
40. T

    Tony

    London

    3 reviews

    5.0

    3 reviews

    Dined on 29 May 2022

    overall5food5service4ambience4

    We had a really excellent roast Sunday lunch and returned the next day when we had sandwiches that were again excellent. Drinks very good too.

    Report