Pollen Street Social

4.8
3461 reviews
£41 and over
British
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 3461 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
96% of people would recommend it to a friend
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SB
vipSineB
New York Area
1 review
Dined on 4 November 2020
Overall5food5service5ambience5

Food was stunning, atmosphere chic but not stuck up, staff attentive, wine menu extensive...Can't find fault with this place really. Had a great experience!

c
claires
London
2 reviews
Dined on 4 November 2020
Overall5food5service5ambience5

Our fourth trip and still great. The set menu for lunch is great value and delicious with lots of extras thrown in.

The wine menu is extensive and not many around the £40/50 bracket.

Great atmosphere and friendly staff!

c
clem
London
2 reviews
Dined on 3 November 2020
Overall5food5service5ambience5

Just amazing food and experience; sommelier recommending great wines at reasonable prices and service striking balance of attentive without being intrusive. Thoroughly recommend.

B
Batchworth
London
5 reviews
Dined on 3 November 2020
Overall5food5service5ambience4

Wonderful food with excellent service in a very relaxing and enjoyable setting. My second visit and an equally memorable experience

JO
JoeOC
London
1 review
Dined on 3 November 2020
Overall5food4service5ambience5

Was wonderful as ever and great service. I just had some food envy as my wife ordered better than me!

m
mjadams64
Perthshire
1 review
Dined on 31 October 2020
Overall5food5service5ambience5

We had the 4 course 'a la carte' menu which was excellent value particularly with the number of 'extras' dished out during the course of the evening. Service also excellent throughout. Was good to see Jason Atherton in action in the kitchen leading his team and nice touch his coming over to have a chat with my wife and I

HB
HelenB
London
7 reviews
Dined on 31 October 2020
Overall4food5service5ambience5

Really enjoyed lunch
Not cheap but beautifully executed and served
Will visit again when law of the land allows

C
vipCchell15
London
6 reviews
Dined on 31 October 2020
Overall5food5service5ambience4

Excellent vegan menu with well-matched wine pairings. We were well looked after and the service was stellar.
The restaurant was well adapted during the pandemic.

IB
IanB
London
5 reviews
Dined on 30 October 2020
Overall5food5service5ambience5

Birthday dinner, simple elegant and unfussy. Great meal

CO
ChrisO
New York Area
4 reviews
Dined on 30 October 2020
Overall5food5service5ambience5

This was the first time my wife and I had been out together for dinner since she had her knee replaced in February . It is probably our favourite restaurant in London and we were very excited about returning to celebrate my wife's birthday and they did not disappoint . Despite the reduction in covers due to COVID they had arranged everything immaculately so there was no loss of intimacy or atmosphere due to people being further apart, The food was exceptional as always but I should make a special mention about the service . These are very difficult times and staff with masks is not conducive to the atmosphere that a restaurant has to create . The service was immaculate from the greeting to the restaurant , the sommelier and the kitchen - the type of service where you do not notice the staff until you want something and then someone materialises as if from thin air before you even signal that you have a question . I swear that each time I dropped my napkin someone caught it before it hit the floor and replaced it with another one. A wonderful birthday treat for my wife and a tragedy that it along with other hard working establishments has to close again before Christmas through no fault of its own . I cannot wait to return

C
Chirag
London
1 review
Dined on 30 October 2020
Overall4food5service4ambience5

It was a beautiful menu with a fabulous atmosphere!

JP
JohnP
Yorkshire
1 review
Dined on 30 October 2020
Overall5food5service5ambience5

Superb service and wonderful inventive cooking. We couldn’t fault our meal - my wife and I both thought that our meal was the best we have ever eaten. Thank you Jason and your whole team.

M
Mellie
London
3 reviews
Dined on 30 October 2020
Overall5food5service5ambience5

Perfect lunchtime soirée with my partner. Relaxed atmosphere, amazing food and even Jason himself was there!

C
Crills
London
4 reviews
Dined on 30 October 2020
Overall5food5service5ambience5

My wife and I (without the kids) had the 4 course lunch and it delivered on all fronts.
So many lovely surprises to each dish and the quality of food is outstanding.
The service as you’d expect is first class too.

P
Pieandmash
London
1 review
Dined on 30 October 2020
Overall5food5service5ambience5

First class throughout

TJ
TaniyaJ
London
10 reviews
Dined on 29 October 2020
Overall5food5service5ambience5

Absolutely phenomenal food and fab service. We were a little rushed at the end due to restaurants having to close at 10pm so I would book for earlier than 7.30pm next time if I could do it again. All the little extras were great and the food was just wow!

CG
CathyG
1 review
Dined on 29 October 2020
Overall5food5service5ambience5

Great food, great service. We had the tasting menu at lunch and matching wines. Every course was interesting and full of flavour. The sommelier had done a great job and took us through the wines in a succinct and knowledgable way without pretension and unobtrusive. Highly recommend. Relaxed ambience and generous spacing and, save for the staff wearing masks, it was easy to forget about what’s going on with COVID-19.

w
vipwillk
London
17 reviews
Dined on 28 October 2020
Overall5food5service5ambience5

First visit (for dinner) since the re-model and re-opening, more spacious now and being able to sit at the counter and watch food being prepared and finishing touches added is great.
Mushroom tea is still on the menu thankfully and the little extras in between each course are as tasty as ever. We shared the game wellington as a main, very rich, full of flavour and cooked to perfection. Can't wait to go back for a lunch post-lockdown.

J
Jimbo
London
10 reviews
Dined on 28 October 2020
Overall5food5service5ambience5

The standard of food and Service at Pollen Street is outstanding. The food is innovative tasty and beautifully presented . Staff very professional, helpful and friend,y. A very comprehensive wine list if somewhat expensive. Pollen Street very high all round standards are consistent and would be difficult to beat

T
Tess26
West Sussex
6 reviews
Dined on 27 October 2020
Overall5food5service5ambience5

Fab meal for a birthday - food is amazing every morsel an absolute delight to eat -staff are fantastic - from the minute you walk in till you leave - to chefs that prepare the food - you are awesome

SH
ShaunH
London
11 reviews
Dined on 24 October 2020
Overall5food5service5ambience5

Fantastic meal, great busy atmosphere, and excellent service - especially how well they looked after our 7 year daughter!

LL
LancasterLad
London
4 reviews
Dined on 24 October 2020
Overall5food5service5ambience5

A culinary delight! This was my second visit, as a wedding anniversary treat. The four course dinner was superb, however the chef’s nibbles you get in between courses are just as delicious.

The ambience is classy but not OTT. The staff are all wonderfully informed, helpful, attentive and friendly.

k
katieb
Hertfordshire
3 reviews
Dined on 24 October 2020
Overall5food5service4ambience4

My 3rd Michelin star visit this month and this was fabulous. We had the 3 course set lunch, which also include a pre starter and pre dessert and bread. Excellent crab, my cod was lovely but the poached pear was incredible!
Great service but didn't have the same level of 'you are valued' as other similair restaurants in London. It was packed and the waiters were knowledgeable but didn't have the same friendly chat that places like Restaurant Story has. Overall fantastic place and we will be back.

OT
OpenTable Diner
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

My 4th time returning and it never disappoints. So slick and such exceptional food. Loved it.

SG
SadieG
London
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

Excellent food and service, very friendly and relaxed atmosphere

AE
AELE
London
2 reviews
Dined on 21 October 2020
Overall5food5service5ambience5

Food is absolutely sublime and all of the staff make you feel welcome and cater to your every need. Love coming here.

JN
JayneN
London
1 review
Dined on 21 October 2020
Overall5food5service5ambience5

Always a great treat, fabulous food and service all round.

DP
DP80
London
14 reviews
Dined on 21 October 2020
Overall4food3service5ambience4

My 3-course set lunch birthday experience was very good especially taking into consideration the current national restrictions. Service was exemplary as was the the ambience.

Only gripe was that the food was served at a tepid temperature and on cold plates.
Also, although the food was really good it didn't have the 'wow' factor when comparing against similar type of high end restaurants.

FF
vipFoodForThought
London
21 reviews
Dined on 20 October 2020
Overall5food5service5ambience5

Our first venture into London since lockdown for a lunch date with my husband. The 9 course tasting menu was amazing as was the service and the friendliness from all the staff. It was truly a wonderful experience and especially when Jason Atherton took the time to have a chat with us at our table. Love this place and all of JA restaurants in London.

Hospitality is an essential service and should be recognised as such.

Cannot wait to visit again xx

RL
RowenaL
1 review
Dined on 20 October 2020
Overall5food3service5ambience5

I had the vegetarian tasting menu and wasn't that keen on a few of the dishes; the afternoon tea is usually my favourite and this time it was too strong. I wondered if there was a different chef as I've never been disappointed before. However, as always you are given lots of time to indulge, everything is served beautifully and it is an exciting, wonderful experience.

HB
HungryBadger
London
6 reviews
Dined on 17 October 2020
Overall4food4service5ambience5

Our first vegan fine dining experience and we were not disappointed. We had the 8 course tasting menu. The courses were small but mostly spectacular. The only course that let things down a bit was the mushroom risotto which I felt was rather mundane in comparison to the others. As always, the service was excellent!

HP
HollyP
London
1 review
Dined on 17 October 2020
Overall5food5service4ambience5

Second time at Pollen Street social and it was every bit as good as the first

KC
KarinC
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience4

Excellent, inventive menu; food beautifully cooked and presented. Service excellent - always helpful, but not intrusive. Sommelier very knowledgeable and pleasant. Altogether a fabulous experience! 😊

NC
NatashaC
London
7 reviews
Dined on 16 October 2020
Overall5food5service5ambience5

Amazing vegetarian tasting menu. Always such a good atmosphere and helpful, friendly staff!

R
Roland
London
2 reviews
Dined on 16 October 2020
Overall5food5service5ambience5

Good service, calm environment, very tasty and interesting food.

MM
MrsMac
1 review
Dined on 15 October 2020
Overall5food5service5ambience5

A real treat. Delicious food and impeccable service. Thank you.

OT
OpenTable Diner
Hampshire
2 reviews
Dined on 13 October 2020
Overall5food5service5ambience5

Lovely relaxed environment. Highly recommended if you are in London.

R
Rudy
London
31 reviews