Pollen Street Social
Flavours, presentation and service all good. Sadly my Pork Main Course was lukewarm at best. I should have sent it back. Menu fatigue setting in. Not been for 3 years but pretty sure the menu hasn't changed. Restaurant was quiet, feeling like it's lost its edge. Won't rush back
Not our first time here. Each time we go away happy and well fed. The staff are welcoming and deliver excellent service and avoid the annoying habit of asking if everything is ok u wcat every twist and turn. The food was excellent. And at times it was fun such as the plentiful bon mooches which brought a touch of novelty to the occasion. The atmosphere is wonderful. Only a gentle hum of fellow diners. Had the lunch menu which was varied and excellent value with the wine option - again good value. We will return.
Lovely warm and friendly welcome which continued with wonderful staff throughout our visit. Well done to whoever trains them!! Very good set price lunch menu with delicious “extras” Will visit again
The food at Pollen Street Social was again exceptional. The nice touches were the amuse bouche treats in between each course and a small birthday cake for my wife. On this occasion the waiter service was not up to its usual high standard. For example the waitress bringing our first course forgot which of the selections was which and they were not at attentive as usual. This could be put down to very high number of customers on a Saturday Lunch time; many more tables appeared to have been fitted in than on the previous occasions we have visited. The selection of wines also appears more limited at the lower end of the cost scale with a large jump to the specialist wines. That said the Sommelier's selection was very acceptable. Again due to the high number of customers, the noise level was much higher than normal. At the end of the day it was still an enjoyable experience.
Fabulous restaurant. Fabulous staff. Fabulous vegan taster menu with wine flight. What more is there to say!
Super creative cooking without any pretensions, young engaged staff that really seem to love what’s they do, fun and buzzy West End location. Really felt like a treat.
Incredible value for money, location is perfect and the buzz in the room is great.
Fantastic vegan food but no plant milk available for tea or coffee!
Simply outstanding! Classic food with a twist of genius.
60 Th birthday
Fab food and super service. Definitely would reccomend
They really went out of their way on an anniversary dinner.
Very enjoyable with excellent service
Absolutely top of their game. And the off-menu souffle for the table was a great touch. Well done guys!
Terrific food and great servivce! Made my wife Carol's birthday a very special occasion. Many thanks to all the staff at Pollen Street Socialx
Have been to PSS a few times and always had a marvellous time. The food and service is mostly exceptional.
This visit went well. It was a birthday lunch and the card on the table was a nice touch. The lunch menu on offer was very good value and the food was fabulous. Only niggle was not being offered petit fours at the end. It did not occur to us until we observed all the other diners being offered. Not sure if they just forgot our table. No matter we asked and it was brought to us and quite delicious too.
Overall lovely way to have a birthday celebration.
It was so much great experience in London. Thank you for greeting my birthday. (Birthday cake was so lovely!!!)
And I hope I could visit again someday. :)
Starters were good, main courses were bland. The fish was dry and the meat was served cold. The service was really bad. The wine we ordered at the beginning of the meal was served only after 3 courses were already served. No one asked about red wine before the meat course and when we asked for it the wine arrived only after we finished the meat course... they also rushed through the courses and served the oyster ice cream when one of us went to the rest rooms, instead of waiting for the person to return...
Overall - bad service and mediocre food. Not justifying the hype and the price.
One of the greatest meals ever and has inspired my cooking (not least with the purchase of the brilliant book) for years to come. Service exemplary: when the guy with the cheese trolley didn't know the name of one of them he immediately went off to remind himself, the impenetrable poetry of the sommelier was a joy to listen to (if not understand) and she remembered at the end of the evening it was our first time. The oyster ice cream is genius - really, whop would think of that and its texture and temperature were perfect. A meal here is like a perfectly tuned chord from King's Cambridge or a Bridget Riley painting, everything totally thought about. Thank you.
A very pleasant post Christmas lunch. The food and service were excellent and the whole experience was very enjoyable. If you get the opportunity, you must give this place a try.
This was deeply disappointing and underwhelming.
Tasteless probably frozen snails with a good parsley/garlic risotto. An offendingly small crabdish with crabtaste overpowered by lemon puré. And worst of all: Cote de Beouf came out almost well done when ordered medium-rare to rare. We were to hungry to send it back after waiting for too long already. Mistake. A 99 pound disaster. Eaton mess was excellent. It was way overpriced. This is a chain restaurant and it shows. Shame on you.
All round excellent!
Fine dinning is not something we are accustomed to, but the staff at Pollen Street Social made us feel very welcome and made the experience far less daunting. Apart from one lapse when I was waiting to order a glass of wine to accompany my main course, service was excellent.
All of the food and drinks were simply outstanding.
Our tenth visit. Still impressive - not quite as high score as there were very limited starter options for me as I’m pregnant.