Pollen Street Social

4.6
2627 reviews
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£41 and over
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British
Top tags:
  • Special Occasions
  • Fit for Foodies
  • Creative Cuisine
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.

Private Dining

Michelin-starred Pollen Street Social is the flagship restaurant of celebrated chef Jason Atherton. A contemporary bistro in Mayfair offering relaxed, deformalized fine dining, the private dining room can accommodate up to 12 guests, with exclusive hire also available for parties of up to 70.

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What 2627 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
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NS
London
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 4

Amazing experience.
The tasting menu is very good and creative.
Service was flawless.

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JO
London
1 review
Dined 3 days ago
Overall 5food 3service 4ambience 4

We booked last minute but the welcome, service, ambience and dining was exceptional. A well run place with exceptional food and standards

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J
Hampshire
1 review
Dined 6 days ago
Overall 5food 5service 4ambience 5

This was my second visit to PSS and it is a great experience. Vibrant and relaxed atmosphere but outstanding food and wine list. Worth creating your own wine flight from their wines by the glass because they use the Coravin system allowing tasting glasses of wonderful wines. Don’t go if you want to whisper over your dinner with attentive flunkies. My only problem was that English is rarely the waiting staff’s first language making effective communication slightly tricky both ways. Also you definitely need to leave longer than we did (3.25 hours from arrival) for the iconic tasting menu esp if you want to sample the outstanding British and Irish cheese collection. Worth telling the staff if you have a train deadline - this was one of the messages that didn’t get understood and we had to miss most of our dessert. That was a small price to pay for a superb evening.

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San Francisco
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Birthday lunch was made extra special with the complimentary champagne for me and my husband and a surprise cake presented with candles and music box playing ‘Happy Birthday’!

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OT
London
3 reviews
Dined on 10 January 2019
Overall 5food 5service 5ambience 4

The tasting menu was brilliant and worth the value. Excellent service. Would definitely recommend!

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New York Area
1 review
Dined on 5 January 2019
Overall 3food 4service 2ambience 4

The restaurant was lovely but wholly overwhelmed with 100 diners that evening. No special concessions were made even though we were significantly delayed. Some courses were awesome... but not sure it was worth the 390£.

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RT
London
2 reviews
Dined on 5 January 2019
Overall 5food 5service 3ambience 4

My husband and I had the three course lunch menu. Every course was beautiful and had great quality ingredients. The service as a little slow, although it was busy at the restaurant so the staff were getting round as quickly as possible. The bread, petit fours were also lovely

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s
New York Area
3 reviews
Dined on 5 January 2019
Overall 4food 5service 4ambience 4

Food was excellent and the set lunch was very value for money. Quality was excellent. Dessert was slightly disappointing but the other courses were delicious.

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HC
London
1 review
Dined on 4 January 2019
Overall 5food 5service 5ambience 5

Second visit for me and it didn’t disappoint - seamless and unobtrusive service backed up with some very helpful sommelier suggestions...!

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OT
London
2 reviews
Dined on 4 January 2019
Overall 5food 5service 5ambience 5

Been here many times, always a great experience

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A
London
53 reviews
Dined on 4 January 2019
Overall 3food 3service 3ambience 3

Wouldn’t recommend going although the snail and crab salad were very good

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OT
London
1 review
Dined on 3 January 2019
Overall 5food 5service 5ambience 5

The food exceeded all expectations. We had the lunch menus and the mushroom tea was the highlight. Add in a cheese course amazing selection and wonderful sommelier added to the experience. One to go back to again and again and again.

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OT
London
3 reviews
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

Amazing relaxed venue with great food and attentive service. Superb quality both with food and drinks

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OT
New York Area
33 reviews
Dined on 29 December 2018
Overall 5food 5service 5ambience 4

Excellent food, we were pleasantly surprised at every course. Innovative and delicious!

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OT
New York Area
1 review
Dined on 28 December 2018
Overall 5food 5service 5ambience 5

Incredible food - fab treat and a must do.

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I
London
2 reviews
Dined on 24 December 2018
Overall 5food 5service 5ambience 5

Service and food both superb! Impossible to fault at all. Well done guys.

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g
Munich
9 reviews
Dined on 24 December 2018
Overall 5food 5service 5ambience 5

I have to admit that Pollen Street Social had not been on the top end of my to-do-list for Michelin-starred restaurants in London, yet during my recent culinary journey it became the biggest surprise! I had (for lunch) pressed Norfolk quail with duck liver and suckling pig, both of which were outstandingly well prepared and simply delightful, followed by a pistachio souffle for desert which was just heavenly. I had the courses matched by alcohol-free cocktails (particularly the Jade Forest) that would be a pride and joy in any cocktail bar worldwide. The lunch was finalised by peppermint infusion freshly prepared at the table - fantastic. Having visited over thirty Michelin-starred restaurants on London so far, I shall be back for more delights during my next visit to London. Simply bliss!

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S
London
23 reviews
Dined on 22 December 2018
Overall 5food 5service 5ambience 5

Amazing food and impeccable service, as you'd expect from this great place. Never fails to deliver.

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DL
London
1 review
Dined on 22 December 2018
Overall 5food 5service 5ambience 5

Our first visit and we were not disappointed.

Comfortable ambiance and simple decor set the tone. Knowledgeable and engaging staff always eager to assist.

Smoked eel to start which was superb followed by suckling pig, tender, sweet and delightful. The pistachio soufflé was well worth the wait and a well matched dessert wine recommendation (Visanto) rounded out a fabulous meal. Affordable and varied wine list and excellent martinis made the whole visit a great success.

Many more visits anticipated and we were left wondering why we had taken so long to book our first visit.

Superb

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E
London
1 review
Dined on 22 December 2018
Overall 5food 5service 4ambience 5

A great pre Christmas getaway special lunch. We enjoyed the creative menu and ‘extra’ courses.

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H
London
1 review
Dined on 21 December 2018
Overall 4food 4service 5ambience 4

Excellent Staff and also great food to match. The experience from start to finish was beautiful

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Buckinghamshire
1 review
Dined on 21 December 2018
Overall 3food 3service 2ambience 3

Gone downhill

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KN
London
2 reviews
Dined on 21 December 2018
Overall 5food 5service 5ambience 5

Absolutely splendid lunch- set menu was exceptional and came with a number of little surprise extras. Delectable.

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SJ
London
1 review
Dined on 20 December 2018
Overall 4food 3service 3ambience 4

This was our third visit to Pollen Street Social and whilst the atmosphere remains great there were a couple of disappointing aspects. Our waiter, whilst attentive, could barely speak English and so it was virtually impossible for us to understand what he was saying. We had the tasting menu, some elements were interesting but most were bland and I’m sorry to say that we both found the desert tasteless.

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k
London
2 reviews
Dined on 20 December 2018
Overall 5food 5service 5ambience 5

Really good place for a special business lunch- great food, atmosphere and service.

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New England
1 review
Dined on 19 December 2018
Overall 4food 5service 5ambience 4

Excellent food- ordered a la carte but were still offered extra tid-bits which felt special. Capable service. Despite just 2 starters and 2 main courses - we were surprisingly full. The only drawback is the value- however it compares favorable to some other high-end London dining given the quality and experience

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DS
1 review
Dined on 19 December 2018
Overall 5food 5service 3ambience 4

My third time at PSS for lunch - always such a joy. The mushroom tea is to die for always, and the whole lunch is treated as the experience you would hope for at an evening sitting.

I think they blood some of the less experienced staff during lunch, so the service is a little less polished, but the senior staff are fab, and the sommelier very knowledgeable.

A great option for a top top lunch for work or pleasure.

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T
New York Area
14 reviews
Dined on 18 December 2018
Overall 5food 5service 5ambience 5

I had lunch with two girlfriends here just before Christmas last year and it was so special we decided to repeat it this year . We asked for the same table we had last year and were delighted to get it. We were also very happy that standards had not slipped and the lunch was just excellent - made more special by the little extras you get. We will visit again - probably sooner than next Christmas !!

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OT
London
1 review
Dined on 17 December 2018
Overall 5food 5service 5ambience 5

Friendly and superb staff and a menu to die for!!
Could not have asked for more.
Many thanks!

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S
London
5 reviews
Dined on 17 December 2018
Overall 5food 5service 5ambience 5

We love this restaurant, however I really wish they would offer a 2 or 3 course lunch menu instead of just 3 as they serve extra items to you, which are delicious, but it is too much food.

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H
London
8 reviews
Dined on 15 December 2018
Overall 4food 5service 3ambience 3

Let me start by saying this is my favourite restaurant - food and service are usually excellent.
This time , the food as always was amazing however the service wasn’t as good as usual - we had to ask for our wine glasses to be refilled twice after they had sat empty for quite sometime.
We selected our cheese but no crackers were brought to the table . I had to attract someone’s attention to get them and while we were finishing our meal the surrounding tables were being cleared and the tablecloths ironed which didn’t add to the experience .
All first world problems I know but when you’re eating at one of the best restaurants with prices to match it took the edge of what is usually a very special and memorable experience.

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MA
London
1 review
Dined on 15 December 2018
Overall 4food 4service 4ambience 5

It's hard not to sound negative when saying everything was only very good, but that's how we felt coming out. The look and feel of the restaurant is great, and the menu reads brilliantly. However, I couldn't help but think everything was a little uninspiring in the eating. The quality was obviously superb, the level of skill excellent and there were some real highlights, but it hit just wide of the mark in terms of "wow". I think in hindsight I mightve gone for the tasting menu which maybe could've given it the edge.

Highs: Lamb shoulder shepherds pie that came with my main, belly pork on my wife's, mushroom tea amuse-bouche, ambience

Lows: Cocktails, blackberry Eton mess dessert, the bill

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Cheshire
1 review
Dined on 15 December 2018
Overall 5food 5service 5ambience 5

A fantastic lunch venue to escape the madness of Christmas shopping! A quiet oasis with perfect service, outstanding food and excellent value. My first time and certainly not the last.

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GF
Las Vegas
1 review
Dined on 14 December 2018
Overall 4food 4service 5ambience 5

A very good option but for great food and service, prefer Marcus for food but atmosphere is slightly better.

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s
London
3 reviews
Dined on 14 December 2018
Overall 3food 5service 2ambience 5

Great food, very creative and interesting dishes for the tasting menu. Service was very snobby, lacklustre and slow which ruined the experience

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d
London
10 reviews
Dined on 14 December 2018
Overall 5food 5service 5ambience 5

The food and service were amazing as always . The service is attentive but not intrusive. We had to wait a while for our order to be taken but we were having a lesuierly late lunch so it suited us to wait . Dish of note was the suckling pig really yummy. Bar staff lovely as well really knowledgable.

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l
London
61 reviews
Dined on 13 December 2018
Overall 5food 5service 5ambience 5

Excellent restaurant. Always full unsurprisingly...

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AG
London
4 reviews
Dined on 12 December 2018
Overall 5food 5service 5ambience 5

Fabulous food! It’s my ultimate favourite I love to go for my birthday 🍰 x

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Miami
17 reviews
Dined on 11 December 2018
Overall 2food 2service 2ambience 3

Went for a set lunch menu. It seemed like it was a just a ploy to get people in the restaurant. The food was below average. I actually sent the dessert back. The chef should be embarrassed to serve a lunch menu so thoughtless. The dessert lacked any form of textures, one note plate of mush. Service was horrible but they tack on a service charge so I think it’s just a way to fill seats and get their servers paid. Avoid this restaurant, so many great options in London. This place actually had a great dinner menu which I’ve had. So to some it up. Overpriced, below average food.

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CM
Cheshire
2 reviews
Dined on 10 December 2018
Overall 5food 5service 5ambience 5

Fantastic restaurant, beautiful food and great service. I would highly recommend dining at Pollen Street Social. The food is an absolute taste experience and the staff are so well honed into the guests that it is untrue. Trust me, you will not be disappointed!

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