Make a booking

Party Size
For 2
Date
Today
Time
7:00 PM

Pollen Street Social

4.6
2245 reviews
icon/ic_price_rangeCreated with Sketch.
£41 and over
icon/ic_cuisineCreated with Sketch.
British
Top tags:
  • Special Occasions
  • Fit for Foodies
  • Creative Cuisine
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.
icon/ic_private_diningCreated with Sketch.
Private dining
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
British, Contemporary European, Dessert
icon/ic_clockCreated with Sketch.
Hours of Operation

Monday - Saturday: 12pm - 2:30pm; 6pm - 10:30pm
icon/ic_phoneCreated with Sketch.
Phone number
020 7290 7600
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment Options
AMEX, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress Code
Casual Dress
icon/ic_chefCreated with Sketch.
Executive Chef
Jason Atherton
icon/ic_cateringCreated with Sketch.
Catering

Off-site catering and private hire are available upon request. Please contact our reservations team for more information.
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
icon/ic_public_transitCreated with Sketch.
Public Transit

Pollen Street is located just off Regent street, a short five minute walk from Oxford Circus underground station.
Additional
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine

Private Dining

Michelin-starred Pollen Street Social is the flagship restaurant of celebrated chef Jason Atherton. A contemporary bistro in Mayfair offering relaxed, deformalized fine dining, the private dining room can accommodate up to 12 guests, with exclusive hire also available for parties of up to 70.

View Private Dining Details
What 2245 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
  • 5
  • 4
  • 3
  • 2
  • 1
Sort by
Newest
Filters
5.0Dined 4 days ago

Wonderful as ever! One of my favourite London restaurants. Outstanding.

Report
Helpful
5.0Dined 5 days ago

The food here is consistently excellent. Dishes are imaginative and full of wonderful flavours. The service, atmosphere and wine list are extremely good, but the main reason to go here is food. You might spend twice as much as an average restaurant, but the food will be at least four times as good.

Report
Helpful
5.0Dined 5 days ago

From beginning to end a perfect dining experience with beautifully prepared and presented food coupled with an occasional surprise addition.

Report
Helpful
4.0Dined on 14 April 2018

Food was excellent. Service started off sluggish and inconsistent with no food menu being presented for some while after being seated and wine menu being presented some time before food menu.

Report
Helpful
2.0Dined on 14 April 2018

An evening of two halves!

I had booked the table through OpenTable and the restaurant had called to confirm the table a couple of days before the booking. Though they mentioned that they required the table back for 21:30 there was no mention that this would prevent us from having the tasting menu which was always the initial plan.

We chose the tasting menu with the matched wine flight and got off to a great start with fantastic service and extremely good food. By the time we finished our main course, Lake District lamb loin, beetroot and blackcurrant which was cooked perfectly we had approached 21:25.

Our waiter then asked if we would mind moving to the kitchen bar to finish our meal which we agreed to as being fair, in hindsight I should have questioned the 21:30 stop time and mentioned that we were planning on having the tasting menu but again, this should be presented as an option when the table is booked as we had booked a couple months in advance.

Once settled at new seats, this is where the service fell off a cliff! It honestly felt like we had been forgotten and did not fall into a waiters section. We waited a considerable amount of time for the cheese board to be brought to us, though once it arrived the host was very knowledgeable and again the cheese was excellent.

Next, “The Game”, I won’t give it away but our sommelier had not been told that we had the next course so our wine arrived towards the end of the course. The next course had a champagne granite which had melted in front of us before we had been given spoons to try it despite having to ask twice. You get the idea, we were not happy.

This was supposed to be a big treat for the two of us, especially for my partner as she has never done a tasting menu before. I wanted her first one to be something to remember but as good as the food was it will be the memory of the service during the second half of the meal that will stick.

I will think twice before revisiting.

Report
Helpful
5.0Dined on 13 April 2018

This place is great. Wonderful food, knowledgeable staff and chefs, a menu of lovely food (with plenty of choice) and all the theatre and amuse bouches you might ever want. I'd been to City Social (very good), Little Social (disappointing), Wine & Tapas (interesting and good) but this was my first time here and I will be back.

Sensibly priced Michelin starred food in proper portions and cooked to perfection. Plus all the additions of the extra things that are brought over - the highlights being a mushroom soup with parmesan foam (before the starter) and a sort of lemon Macaroon at the end.

My only criticism was our main waitress was always serving us but looking across the room. I don't know whether she was in charge, worried about something or just a little rude but it was noticeable. Anyway, other than that, top marks, Social people - well done!

Report
Helpful
5.0Dined on 11 April 2018

Service was great food another level tastey and interesting

Report
Helpful
5.0Dined on 11 April 2018

We’ve eaten at PSS on more than 12 occasions. The service is attentive, the atmosphere buzzy and the food top class. We’ve never had a bad course, let alone a bad meal. This is an excellent restaurant which fully deserves it’s reputation!

Report
Helpful
5.0Dined on 10 April 2018

This is a lovely restaurant. The ambience is perfect, service excellent and the food is just lovely - both in quality and taste.

Report
Helpful
5.0Dined on 9 April 2018

All dishes are delicious. Great service. Highly recommended.

Report
Helpful
5.0Dined on 7 April 2018

Birthday for my wife

Report
Helpful
3.0Dined on 7 April 2018

Starters were good. But main course was salty. Somehow did not live up to expectations for a Michelin star restaurant

Report
Helpful
5.0Dined on 6 April 2018

Amazing food and service, perfect over a business lunch. I also like that you can wear whatever you prefer, despite it being a one Michelin star restaurant. Will definitely come back.

Report
Helpful
3.0Dined on 4 April 2018

Great atmosphere and service but I was disappointed with the food. The presentation is very nice but I did not enjoy the taste and texture of the food. I thought it was bland. I had the liver appetizer and my son had the kale salad to start. He had the suckling pig and I had the halibut. We skipped dessert but we received macaroons and chocolates complements of the chef which were yummy. I had a glass of the Sassicaia 2010 (I would have preferred a 2013). It came to 208 UKP.

Report
Helpful
5.0Dined on 4 April 2018

Honestly one of the best meals I've ever had. Service was fantastic, they went beyond expectations to make our night feel special.

Report
Helpful
5.0Dined on 3 April 2018

Really enjoyed our visit to Pollen Street Social. Great food, drink and ambience. I’d happy recommend it to anyone looking for high quality food in a comfortable environment.

Report
Helpful
3.0Dined on 31 March 2018

The greeting was good. We were slightly early and so we sat in the bar area. We at first said we needed more time to select drinks and thereafter we seemed to be forgotten. As we ordered the drinks we asked if our table was available. We were then left without drinks or news of our table. Finally we were taken to our table which seemed to be the worst in the room. We were given another much better table. We ordered our food but the drinks that we had previously ordered did not arrive until after the first food had arrived. Thereafter but the food and service were excellent but the service at first was well below the standard we expect in a first class restaurant.

Report
Helpful
4.0Dined on 31 March 2018

We had lunch during our short London family trip.
Very good services, high quality food, and delights us a lot. Enjoyable experience, my family likes it most!

Report
Helpful
5.0Dined on 30 March 2018

Absolutely fabulous! Such SUPERB food. Exquisite and unpretentious presentation. Charming, competent, relaxed and ever so qualified service. A fantastic lunch! Will always pop in when in London! Thank you 🙏🏻

Report
Helpful
5.0Dined on 29 March 2018

All staff make me felt like home; I choosed pollen street to celebrate my birthday and was the best selection, all personal service were very nice and friendly, and they took a special moment when sing me the birthday song, was amazing.

Thank you, really you make me feel like home.

Leonel Rivas

Report
Helpful
3.0Dined on 28 March 2018

The food had too much salt, the service was messy and at times aggressive... my friend got served a non-alcoholic drink, even though she was clear she needed a proper cocktail. Our waiter reacted weirdly to any questions, saying rude things like “I repeat...” After being given a dessert menu we were abandoned, so by the time someone cared to take an order we didn’t feel like ordering anything anymore. Definitely not a Michelin Star experience.

Report
Helpful
4.0Dined on 28 March 2018

Wonderful food and very good value for money in a nice friendly atmosphere..... thoroughly enjoyed it and would recommend highly

Report
Helpful
4.0Dined on 28 March 2018

All staff super-friendly and helpful. Not a touch of familiarity or condescension. Food exceptional, and the value extraordinary if you go for the set-price lunch. Great selection of wines by the glass, many kept in ace condition by Coravin.
Only downside: our table a bit "out on a limb" with one chair having to be half on cobbles and half on wood. But we booked very late (30 mins beforehand) and are not regular customers.
This is a WONDERFUL restaurant

Report
Helpful
5.0Dined on 27 March 2018

Took my son as a birthday treat. I had told the staff that it was a birthday treat when I booked & they kindly had put a card on the table when we arrived & also bought out a small cake with candle at the end of the meal, which was a really nice touch. The meal was really lovely with excellent wine suitable for a lunch time meal.

Report
Helpful
4.0Dined on 27 March 2018

The sommelier didnt hear us that we dont drink and keep pushing the question.

We didnt get any hand towels like the table next to us

The waiter took awhile to come get our orders

The food presentation was beautiful. My favourite dish is the apple tatin dessert.

Report
Helpful
5.0Dined on 27 March 2018

In the words of James Bond - “No one does it better, makes me feel sad for the rest”. A truly spectacular culinary experience that blows me away every time I visit.

Report
Helpful
5.0Dined on 24 March 2018

Inventive food and well paired wines. Subtle and beatiful interior. Spot on service. HIghly recommendable!

Report
Helpful
4.0Dined on 24 March 2018

The food was excellent and the experience enhanced by the delicious little ‘extras’ before and after the meal. I would recommend arriving early to enjoy a cocktail at the well-stocked bar. The only slight disappointment was the service - we waited over half an hour between our starter and main and found it difficult to attract attention for drinks once at our table.

Report
Helpful
5.0Dined on 24 March 2018

Went for dinner with my partner for her Birthday. When we arrived there was a card on the table for her which we thought was a lovely touch. We then had the taster menu and i cant fault the food or the service any way. A fantastic night, many thanks

Report
Helpful
5.0Dined on 24 March 2018

We went for lunch at Pollen Street Social and selected from the three course lunchtime menu. Everything about this restaurant was excellent and some of the best food we have eaten! What sets this apart from other One Star Michelin Restaurants is the extra tastings you have served between your chosen courses, all of which were lovely. At £37 for three courses, this meal was an absolute bargain! Staff were very attentive throughout the two hours we dined at the restaurant.

We will be returning very soon as the a la carte menu looks really good. I would definitely recommend this restaurant.

Report
Helpful
4.0Dined on 19 March 2018

Pleasant evening with my friend
food was nice and staff were attentive

Report
Helpful
5.0Dined on 19 March 2018

Just awesome!
Brilliant service only to be topped by the quality of the food.
Must admit, was a bit dubious of the fusion of some dishes, but was awesome!

Report
Helpful
2.0Dined on 17 March 2018

I dined here following a wonderful experience previously. Unfortunately last Saturday the food was wuite the opposite. The food was cold and bland. I was very disappointed. I would probably try it again as it was so very good last time, but it will no longer be my first choice.

Report
Helpful
4.0Dined on 16 March 2018

Excellent food served by a friendly and engagingly enthusiastic team. We had the three course lunch, which is extremely good value. Our every request was met with a yes! The dining room is noisy, and tables pretty close together, but this adds to the buzz. Go carefully on the wine list, these stack up on the bill pretty quickly. Definitely looking forward to my next visit.

Report
Helpful
5.0Dined on 15 March 2018

Highly recommended by a friend of our’s who recently lived in Mayfair. We were so glad to be able to get a reservation. The service was impeccable. Very informative and attentive. Great recommendations for both food and wine. Presentation of everything was exquisite. Most importantly, the food was fantastic. BEST meal my husband and I can ever remember experiencing. And, it was a wonderful experience!

Report
Helpful
5.0Dined on 15 March 2018

Simpl divine.
On every level.
From the food to the wine and everything in between.
We pushed the boat out on the wine but very competitively priced set lunch menu.
A real treat and will return no doubt.

Report
Helpful
5.0Dined on 14 March 2018

great food service was superb the set lunch was great value for the money , this my 10th time and it still one of my favourite restaurants in london

well done Jason and the team

Report
Helpful
5.0Dined on 14 March 2018

Me and My friends had a Good time ,nice food and good service.
One of my friends ordered a harbal tea.Experts picked several herbs from the gorgeous herb tea wagon and put them in the pot.

Report
Helpful
5.0Dined on 13 March 2018

Great service and food!

Report
Helpful
5.0Dined on 13 March 2018

It was my daughter's 21st birthday and I could not fault this place, they made the occasion extra special. She even got a birthday card and a lovely chocolate pud with a candle.

Report
Helpful
1
2
3
57