Pollen Street Social

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4.7
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2844 Reviews
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£41 and over
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British
Top tags:
  • Special Occasions
  • Fit for Foodies
  • Creative Cuisine
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.

Special Offers

3 courses with half bottle of sommelier selected white/red for £58.50

From a set menu.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 5 June 2019

Ends: 30 June 2019

Availability: Mon-Fri 12:00-15:00

What 2844 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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s
Yorkshire
3 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

Absolutely stunning from start to finish, the espresso martini is by far one of best EVER!

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DT
Tampa
13 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

GreT food fabulous service in a nice dinning room

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A
1 review
Dined on 8 June 2019
Overall 3food 5service 5ambience 2

Great food and service. However we were a party of 8 booked for a birthday celebration and we were placed on a table in the front of the restaurant, rather than the main dining room. There were only a few tables in this area and it was therefore seriously lacking in atmosphere compared with the main restaurant which was disappointing.

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LB
London
1 review
Dined on 8 June 2019
Overall 2food 2service 2ambience 3

Very poor on our second visit - we were hoping for more following our previous lunch time visit. The service is polite but lacking in the human touch of a conversation about the menu.

The food was “ok”. Noteworthy, the sourdough bread was on another level - I’ve never had such hard bread - fair play, probably the first bread to burn calories.

A great shame.

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D
Kent
12 reviews
Dined on 8 June 2019
Overall 5food 5service 5ambience 5

Perfect venue for a celebration with exquisite food

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CB
London
1 review
Dined on 8 June 2019
Overall 5food 5service 5ambience 5

Great food, great service, excellent value.
Would highly recommend a visit

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OT
London
4 reviews
Dined on 8 June 2019
Overall 4food 5service 4ambience 5

Food was excellent albeit a small piece of gristle on one chicken piece. Look time between main course and dessert caused by taking dessert choice at the start not after the main course. Otherwise, very good indeed. Lacking a knowledgable sommelier but this wouldn’t be noted most of the time.

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m
London
1 review
Dined on 7 June 2019
Overall 5food 5service 5ambience 5

Outstanding food, service and atmosphere. Unpretentious unlike other similar standard restaurants. Service was impeccable. Thank you for a great evening.

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RQ
1 review
Dined on 6 June 2019
Overall 3food 3service 4ambience 2

Sorry. Did not meet my expectations. The venue is beautiful. Great service. The courses came out a bit fast for us. The noise level was unacceptable for a restaurant of this caliber. Not relaxing at all. Food was very good although some of the combinations were a bit off for us. Bread served once, not offered a second time, but I do think if you ask you would be accommodated. One thing I regret that I think would have made our experience better - there are tables on the bar side - the atmosphere was nicer, I thought, and probably quieter. We’ve done several Michelin one and twos, so we have plenty to compare with.

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NF
London
1 review
Dined on 5 June 2019
Overall 2food 3service 1ambience 2

I had been looking forward to going to Pollen Street social for some time, as it had been suggested to me by a couple of friends. I am really sorry to say however that myself and my co-workers will not be returning. Apart from the exceptionally loud noise levels (you have to shout to hear each other talk), the service was a bit lacklustre. There were a couple of mistakes made with our meals and drinks, but nothing that we wouldn't have overlooked. The biggest issue came when we went to leave, and our path was blocked by one of the staff members. My guests had chosen not to pay the full 12.5% service charge, and despite it being 'optional' one of the members of staff stopped us and announced that we had 'underpaid' our bill, and he would like to understand why. We were mortified by the exchange. I have eaten at many Michelin star restaurants over the last few years and can honestly say I have never had such an awful experience. If he was asking from the point of view of wanting to improve their service, there are ways an means of doing things. Don't announce in a busy room that your guests have 'underpaid' (especially when the service charge is supposedly optional!), instead, ask them politely if everything was to their satisfaction. You might get people returning then, which unfortunately will not be the case with me or my guests. It was extremely embarrassing for me as it had been on my recommendation that we went there, and my guests were left very unimpressed with the whole experience.

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MA
London
7 reviews
Dined on 5 June 2019
Overall 4food 4service 4ambience 4

Food inventive and thoroughly enjoyable. Attentive service, as one would expect in a restaurant of this level.

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F
Warwickshire
3 reviews
Dined on 5 June 2019
Overall 4food 5service 4ambience 3

The food and wine are superb. The staff are delightful. The noise level in the main body of the restaurant is awful. We moved to a table in the bar area so we could hear ourselves speak and think.

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KJ
London
1 review
Dined on 4 June 2019
Overall 5food 5service 4ambience 5

Great food and an unforgettable experience. The waitress brought us another table's food at one point but apart from this hiccup it was great service.

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AM
London
1 review
Dined on 4 June 2019
Overall 5food 5service 5ambience 5

We had an amazing 3 hour lunch. The food was probably the best we have ever had and the service was impeccable. The attention to detail was faultless. The best restaurant we have been to in London. We’ll be back! Soon.

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OT
2 reviews
Dined on 1 June 2019
Overall 5food 5service 5ambience 5

Great food and excellent service.

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LC
Birmingham
1 review
Dined on 31 May 2019
Overall 5food 5service 5ambience 5

Fantastic! We had a show to be at and the staff was mindful of our timing. Only wish they opened at 5:30 so we wouldn’t have been rushed!

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f
London
1 review
Dined on 30 May 2019
Overall 1food 2service 1ambience 1

A very disappointing experience. The basics of an standard restaurant could not be found here; from the noise, service level, the food, decoration and the ambiance in general. Do not compare this social with any other ones globally including city social. Poor Performance!

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LB
London
1 review
Dined on 30 May 2019
Overall 5food 5service 5ambience 5

Bright and buzzing space to enjoy lunch. Faultless food and charming service.

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R
New York Area
1 review
Dined on 30 May 2019
Overall 5food 5service 5ambience 5

Came for the taster menu for my wife’s birthday. Amazing food, service and probably the best dessert ever! Special mention to the Head Chef doing the desserts, fantastic experience sitting up watching them work.

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CC
London
2 reviews
Dined on 29 May 2019
Overall 5food 5service 5ambience 5

A lovely evening out to celebrate our anniversary. The food was delicious and the recommended wine complimented the tasting menu beautifully.

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p
London
5 reviews
Dined on 28 May 2019
Overall 5food 5service 5ambience 5

A great place for a special lunch where good food Is served with charm.

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J
London
2 reviews
Dined on 28 May 2019
Overall 5food 5service 5ambience 5

Outstanding lunch - my husband and I had the three course fixed price menu with half a bottle of red and half of white. Every dish sublime especially the chocolate delice! and the cheese board choices were beautifully explained table-side. Had head about the extras - the amuse bouche, the petit fours - but could not imagine how exquisite they would be. Perfect service and atmosphere. £200 for a special occasion.

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AW
Cheshire
1 review
Dined on 25 May 2019
Overall 4food 4service 4ambience 5

Tasting menu was really good. Only point would be that my wife cannot eat ice cream so could not join in 'the Game' course.

Relaxed atmosphere and friendly staff.

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M
London
1 review
Dined on 25 May 2019
Overall 5food 5service 5ambience 4

I had a dinner reservation for a Saturday evening for my boyfriends birthday. There was a birthday card waiting at our table which was such a sweet gesture. We both had the Tasting Menu which lasted for about a total of 3 hours and the food was delicious. The staff was fantastic and the birthday cake at the end of the night was such a lovely surprise! We love to come back in the future!

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JE
London
1 review
Dined on 25 May 2019
Overall 5food 5service 5ambience 5

Absolutely brilliant experience. Highly recommend to anyone, not just friends !

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NN
London
3 reviews
Dined on 25 May 2019
Overall 5food 5service 5ambience 5

Fantastic food and the service was amazing. Lovely afternoon for a special occasion

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MG
London
7 reviews
Dined on 25 May 2019
Overall 5food 5service 5ambience 5

As always, we had an amazing meal at Pollen Street Social and the service was impeccable. We are already looking forward to our next visit.

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CH
London
1 review
Dined on 25 May 2019
Overall 5food 5service 5ambience 5

Faultless food and service, this place offers a high standard of dining in a relaxed upmarket environment.

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OT
1 review
Dined on 24 May 2019
Overall 5food 5service 5ambience 4

Fabulous. Beautiful food. Inventive.

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OT
London
1 review
Dined on 23 May 2019
Overall 4food 4service 2ambience 3

Good food but service was below expectation. They need more waiter/waitress. I had to wait longer than usual (restaurants of similar price range ) for any services

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j
1 review
Dined on 22 May 2019
Overall 5food 5service 5ambience 5

I arranged a surprise 70th for my father from Australia.
The team at Pollen st social took it to the next level. Surprise additions to the meal and a surprise cake. They stopped short of signing happy birthday.
By all reports the best meal they have had. And one of the couples have eaten in some of the most best restaurants in the world.
Well done all.

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OT
London
2 reviews
Dined on 22 May 2019
Overall 5food 5service 5ambience 5

Wonderful staff, amazing food couldn’t ask for better

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BT
London
5 reviews
Dined on 21 May 2019
Overall 5food 5service 5ambience 5

Pollen Street Social remains excellent, flavours r cleverly put together

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CG
1 review
Dined on 20 May 2019
Overall 5food 5service 5ambience 5

Fantastic food,fantastic service Do i need to say more!

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HC
London
1 review
Dined on 16 May 2019
Overall 5food 5service 5ambience 5

Excellent meal in beautiful surroundings served by very helpful and professional staff.

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5
London
6 reviews
Dined on 16 May 2019
Overall 5food 5service 5ambience 5

Outstanding Lunch Menu with quality cooking throughout - the advised white and red wines provided, a little disappointing bearing in mind the excellent Wine List and detracted from the food somewhat.

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NW
London
66 reviews
Dined on 15 May 2019
Overall 3food 3service 4ambience 5

My first visit in about a year. The food was good and the service exceptionally good but the portion was very small and my god it was really expensive (three course dinner for 120 pounds without alcohol). Overall you can find restaurants of better value elsewhere with food equally good.

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AW
1 review
Dined on 13 May 2019
Overall 5food 5service 5ambience 5

Great place for business meeting, good food - highly recommend.

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M
London
2 reviews
Dined on 11 May 2019
Overall 5food 5service 5ambience 5

Great lunch, the food was delicious, lots of nice touches. The birthday cake surprise was amazing! Loved the cheese and tea trolley!

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JS
London
2 reviews
Dined on 10 May 2019
Overall 5food 5service 4ambience 5

Had the vegan and vegetarian tasting menus - both were absolutely outstanding. Only two minor suggestions to improve: (1) it would be good to add a wine that is a bit less expensive so people who are there for the rare treat can make a bit more of a night of it - min glass of red was £15; (2) Service was a little slow (start to finish we were there for about 3 hours). Other than that it was excellent.

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