Primo Italian American Cuisine

4.5
1332 reviews
$31 to $50
Italian
Winner of 2016, 2017, 2018 Best Steakhouse, Best Italian Restaurant, Best Seafood Restaurant Best Martini, Best Romantic Restaurant, Best Unique Salad, Best Vegetarian Cuisine, Best Place to Dance, and Best Venue for Bachelor/Bachelorette Parties. Winner of 2016 Best New Restaurant.
Primo sure does live up to it's name!

PRIMO (meaning “The Best” in Italian) is our interpretation of the marriage of a classic American steakhouse and a signature Italian restaurant.

Replete with soaring ceilings, Italian marble, and custom furniture, PRIMO's grand and dramatic dining instantly sets a luxurious yet comfortable tone. The atmosphere is rivaled only by the menu, which is composed of both Prime and Grass Fed steaks, chops, and classic Italian dishes inspired by the vast regions of Italy. PRIMO's menu is both familiar and sophisticated, and complimented perfectly by our 100+ bottle wine list.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Sanitiser or wipes provided for customers
Screening
  • Sick staff prohibited in the workplace
What 1332 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
87% of people would recommend it to a friend
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JF
JohnF
Milwaukee
1 review
Dined 2 days ago
Overall5food5service5ambience5

Sat outside on a beautiful evening

H
vipHappyfeet2
Chicago
43 reviews
Dined 3 days ago
Overall4food4service4ambience4

Everything was great but noise level was irritating. My husband and I couldn’t hear each other talking. Had a hard time even hearing the waiter. We sat in the bar area

LO
LauraO
Las Vegas
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food was great food and service was exceptional!

L
vipLoopluncher
Chicago
38 reviews
Dined 4 days ago
Overall4food4service5ambience5

We come to Primo a few times a year, usually after golf. Food and service are always reliably good. My husband ordered the branzino, which the server raved about. After discovering a few small bones, he traded me for my veal piccata (thanks, dear). We both found the branzino to be nicely cooked and juicy, but overwhelmed by the sauce. The veal was a bit dry, but the piccata sauce masked it pretty well. Hoping it makes a good leftover for lunch, as it is a large serving.

OT
vipOpenTable Diner
Chicago
45 reviews
Dined 7 days ago
Overall5food5service5ambience5

The front patio is the best outdoor space in suburban Chicago.
The food was great which made the overall experience perfect.

AS
AllSeasonDining
Chicago
3 reviews
Dined 7 days ago
Overall2food1service1ambience3

Over priced, bland food, poor service, decent setting, nothing to write to mom about! Hostess, a young girl, was the most polite. The waiter could give a damn if we wanted the most expensive of everything or the lowest priced items. He was overworked, probably underpaid, and didn't know his food from a hole in the ground. Don't waste your money. Go to Stevens down the road and get better food and service for the same money or less.

ST
vipSTEVEANDD
New England
41 reviews
Dined 7 days ago
Overall4food4service4ambience4

First time here and a very enjoyable experience!!

PS
vipProStlMtbSteve
St. Louis
6 reviews
Dined on 20 July 2021
Overall4food4service4ambience4

Love coming here everytime I'm in Gurnee. kjAKLSJalkjdlkAJSLKajslkJASLKajslkAJ

SD
ShammiD
Chicago
1 review
Dined on 19 July 2021
Overall5food5service5ambience5

Service was amazing in all respects! Ambience calming. Food was good portions and delicious.

FP
vipFlixPixTaker
Chicago
10 reviews
Dined on 10 July 2021
Overall5food5service5ambience5

Primo is an excellent restaurant. The food was delicious and the service was great!

SR
SteveR
Chicago
3 reviews
Dined on 10 July 2021
Overall4food5service5ambience3

First dinner out since COVID. Pre-COVID we ate here several times, and had several family group events … all of which were 4-star experiences but one(3.7).

Was not disappointed upon our return.

Primo is still more pricey than it needs to be, but portions are large ( think doggie bag) and drinks are good pours. Had four drinks, Octopus and calamari appetizers, two salads, Sausage Gnocchi and Lasagna…Lasagna listed as “ mountain” size and it is. It passed the hot fork test ( internal temperature was sufficiently warm). With 25% gratuity, bill was just under $200.

I hate Italian joints that use the same red sauce on everything…I don’t think Primo does. The marinara with the calamari was clearly different than the sauce on the lasagna. The Manhattan cocktails were excellent (Luxardo cherries and a bit of their juice).

If I was to be over-critical, I’d mention that the Creme Brûlée crust wasn’t crusty but soft ( may have lived in a fridge too long). Biggest complaint is noise .. exceptionally so right at the front desk … could barely understand the hostess. Waitress was attentive and prompt and courteous.

Other wait staff delivered and removed at the right time. They were clearly busy with a wedding party, and a party of ten, but it didn’t affect our service.

We will be back again.

B
vipBlitzen
Chicago
4 reviews
Dined on 9 July 2021
Overall5food5service5ambience5

The food was wonderful, the service fabulous. We really enjoyed ourselves as did our friends. We will come back as it is a wonderful dining experience.

AD
vipAngelaD
Chicago
30 reviews
Dined on 5 July 2021
Overall5food5service5ambience5

Sat outside and didn't feel like we were in a parking lot - they've done a great job of creating a comfortable outside atmosphere. Crab cakes were awesome. Our favorite server there is alway brilliant. Great dinner.

OT
OpenTable Diner
New Mexico
1 review
Dined on 5 July 2021
Overall5food5service5ambience5

Fantastic food, service, and atmosphere! I would definitely return to this restaurant and I highly recommend checking it out

AO
AllanOchia
1 review
Dined on 1 July 2021
Overall5food5service5ambience5

Service was amazing and Italian food has never tasted better!

OT
vipOpenTable Diner
Chicago
1 review
Dined on 29 June 2021
Overall5food5service5ambience5

Amazing experience here! Our servers name was Marco who is actually the sommelier and he truly made this experience wonderful. We loved his recommendations and had a great time

H
vipHappyfeet2
Chicago
44 reviews
Dined on 29 June 2021
Overall5food5service5ambience5

Love their wine. Amorone wine and the knowledgeable waiter. Sea bass was excellent and fruitti di mare was outstanding

T
Tommy
Chicago
19 reviews
Dined on 25 June 2021
Overall5food5service4ambience5

Awesome dinner. Once again a great time was had by all. Thank you to all. 🙏

MD
vipMarkD
Chicago
2 reviews
Dined on 22 June 2021
Overall5food5service5ambience5

The food, ambiance and service is always top notch! I dream about that Lemon Coconut Halibut ... so good!!! LOVE their new terrace patio.

SB
vipSharonB
Chicago
19 reviews
Dined on 18 June 2021
Overall5food5service5ambience5

I think our waiter’s name was Marco. He was excellent and very attentive. Food was phenomenal.

JQ
JanetQ
1 review
Dined on 18 June 2021
Overall5food4service4ambience5

I asked for burger medium well and it was really pink in side didn't want to send back so didn't eat much.

TW
TimW
1 review
Dined on 16 June 2021
Overall5food5service5ambience5

Very nice upscale restaurant. Food was very good. A little pricey but it is worth it as it is an upscale restaurant. Great for celebrations, etc.

p
vippio007
Chicago
19 reviews
Dined on 15 June 2021
Overall5food5service5ambience5

Kyle was amazing! He took care of us very well. Thank you so much!!!

DD
DisappointedDiner
Chicago
1 review
Dined on 12 June 2021
Overall3food3service3ambience2

Food was ok, not spectacular which you'd expect for the price. We sat outside and the table and placesetting was a bit dirty. The table was a firetable and was lower than a normal table height which made it a bit awkward to eat. Not great, not bad. Was expecting great so it was a bit disappointing.

OT
OpenTable Diner
Milwaukee
2 reviews
Dined on 12 June 2021
Overall4food5service5ambience4

The food is good, service is good, nice place. I like the small things; glass bottle of chilled water left at the table, sage in the home made bread, the presentation of the food on the plate, nicely garnished, quality ingredients.

OT
OpenTable Diner
New York Area
1 review
Dined on 12 June 2021
Overall5food5service5ambience5

Great food! Great Service! As good, if not better than any of the steakhouses in Chicago!

KB
KB11
Chicago
1 review
Dined on 11 June 2021
Overall4food3service5ambience2

It wasn’t worth the price, but the service was great. Probably won’t return for dinner.

OT
OpenTable Diner
Chicago
1 review
Dined on 11 June 2021
Overall5food5service5ambience5

Always good food and great atmosphere!

TW
TexW
Chicago
1 review
Dined on 11 June 2021
Overall5food5service5ambience5

Not sure if this is new ownership or old ownership with a new shoe kicking them, but I would recommend this restaurant to anyone looking for a great meal that is moderately priced.

f
vipfoodieman
Chicago
46 reviews
Dined on 11 June 2021
Overall5food5service5ambience5

It was a wonderful lunch with great service and delicious food

m
margie
Chicago
7 reviews
Dined on 5 June 2021
Overall5food5service5ambience5

We sat out on the new terrace. Was very nice! We moved a couple tables over BC of the sun but it was no problem. Our server, Ethan, was excellent, very courteous and attentive. Very good food!

RJ
RockyJ
Chicago
2 reviews
Dined on 5 June 2021
Overall4food4service4ambience3

We dined outside alone however music from outdoor speakers were playing different music and loud. Food and service were great though

OT
vipOpenTable Diner
Chicago
9 reviews
Dined on 3 June 2021
Overall5food5service4ambience5

We have not been back since pre covid. We enjoyed our meal and appetizers. They have not cut back on quality ingredients to make up for lost revenue.
Thanks Primo for staying true to your fine dining reputation,

EM
vipErinM
Chicago
60 reviews
Dined on 28 May 2021
Overall5food5service5ambience4

The wait was longer than expected but the food was worth waiting for. The crab cakes were one the best ever as was the Sea Bass and Scallops. Will definitely go back again!

OT
OpenTable Diner
Chicago
1 review
Dined on 25 May 2021
Overall5food5service5ambience5

Food was great as always

CM
vipCandiceM
Chicago
5 reviews
Dined on 22 May 2021
Overall3food1service3ambience3

Waited forever for apps, sat outside and asked for the fire out at our table to be lit multiple times and never happened.
Meanwhile the table by us got there’s turned on. The apps came out and they were cold. Sent them back to be remade, we ordered filets and both were over cooked. Sent them back to be remade. Over all this is my second time and both times have been disappointing. Will not return, just not worth it. I’d rather go to capital grille, mastros or somewhere else. Wish Gurnee area had a nice restaurant going to but this is definitely not it.

H
vipHappyfeet2
Chicago
44 reviews
Dined on 22 May 2021
Overall4food5service5ambience4

I felt it was way too noisy there. Although it was a Sat. Night. We will try not to do that again. My fish was excellent and so was everyone else’s dish. There were 4 of us.

RW
RW60048
Chicago
14 reviews
Dined on 19 May 2021
Overall4food4service4ambience5

Hostess was very accommodating moving us to a booth.
The dining area was busy with many people celebrating occasions.
Drink pours were very good.

c
cpete
Chicago
5 reviews
Dined on 8 May 2021
Overall5food5service5ambience5

Our servers were outstanding! Both were very personable and made sure to get us everything that we needed. The food was fantastic as well.

AJ
AugustJ
Chicago
1 review
Dined on 7 May 2021
Overall5food4service4ambience4

Always a very nice experience. Our waiter, Ryan did a very good job.

FAQs

You can order delivery directly from Primo Italian American Cuisine using the Order Online button. Primo Italian American Cuisine also offers delivery in partnership with Uber Eats. Primo Italian American Cuisine also offers takeaway which you can order by calling the restaurant at (847) 336-3446.

Primo Italian American Cuisine is rated 4.5 stars by 1332 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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