Primo Italian American Cuisine
Primo sure does live up to it's name!
PRIMO (meaning “The Best” in Italian) is our interpretation of the marriage of a classic American steakhouse and a signature Italian restaurant.
Replete with soaring ceilings, Italian marble, and custom furniture, PRIMO's grand and dramatic dining instantly sets a luxurious yet comfortable tone. The atmosphere is rivaled only by the menu, which is composed of both Prime and Grass Fed steaks, chops, and classic Italian dishes inspired by the vast regions of Italy. PRIMO's menu is both familiar and sophisticated, and complimented perfectly by our 100+ bottle wine list.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Sanitiser or wipes provided for customers
- Sick staff prohibited in the workplace
Grilled Spanish octopus tossed in Mediterranean oil with baby heirloom tomatoes, roasted fingerling potatoes & crispy baby arugula
Fried hand-battered calamari with roasted red peppers & served with house dipping sauce
Three-cheese blend, marinara, & Parmesan
Sat outside on a beautiful evening
Everything was great but noise level was irritating. My husband and I couldn’t hear each other talking. Had a hard time even hearing the waiter. We sat in the bar area
The food was great food and service was exceptional!
We come to Primo a few times a year, usually after golf. Food and service are always reliably good. My husband ordered the branzino, which the server raved about. After discovering a few small bones, he traded me for my veal piccata (thanks, dear). We both found the branzino to be nicely cooked and juicy, but overwhelmed by the sauce. The veal was a bit dry, but the piccata sauce masked it pretty well. Hoping it makes a good leftover for lunch, as it is a large serving.
The front patio is the best outdoor space in suburban Chicago.
The food was great which made the overall experience perfect.
Over priced, bland food, poor service, decent setting, nothing to write to mom about! Hostess, a young girl, was the most polite. The waiter could give a damn if we wanted the most expensive of everything or the lowest priced items. He was overworked, probably underpaid, and didn't know his food from a hole in the ground. Don't waste your money. Go to Stevens down the road and get better food and service for the same money or less.
First time here and a very enjoyable experience!!
Love coming here everytime I'm in Gurnee. kjAKLSJalkjdlkAJSLKajslkJASLKajslkAJ
Service was amazing in all respects! Ambience calming. Food was good portions and delicious.
Primo is an excellent restaurant. The food was delicious and the service was great!
First dinner out since COVID. Pre-COVID we ate here several times, and had several family group events … all of which were 4-star experiences but one(3.7).
Was not disappointed upon our return.
Primo is still more pricey than it needs to be, but portions are large ( think doggie bag) and drinks are good pours. Had four drinks, Octopus and calamari appetizers, two salads, Sausage Gnocchi and Lasagna…Lasagna listed as “ mountain” size and it is. It passed the hot fork test ( internal temperature was sufficiently warm). With 25% gratuity, bill was just under $200.
I hate Italian joints that use the same red sauce on everything…I don’t think Primo does. The marinara with the calamari was clearly different than the sauce on the lasagna. The Manhattan cocktails were excellent (Luxardo cherries and a bit of their juice).
If I was to be over-critical, I’d mention that the Creme Brûlée crust wasn’t crusty but soft ( may have lived in a fridge too long). Biggest complaint is noise .. exceptionally so right at the front desk … could barely understand the hostess. Waitress was attentive and prompt and courteous.
Other wait staff delivered and removed at the right time. They were clearly busy with a wedding party, and a party of ten, but it didn’t affect our service.
We will be back again.
The food was wonderful, the service fabulous. We really enjoyed ourselves as did our friends. We will come back as it is a wonderful dining experience.
Sat outside and didn't feel like we were in a parking lot - they've done a great job of creating a comfortable outside atmosphere. Crab cakes were awesome. Our favorite server there is alway brilliant. Great dinner.
Fantastic food, service, and atmosphere! I would definitely return to this restaurant and I highly recommend checking it out
Service was amazing and Italian food has never tasted better!
Amazing experience here! Our servers name was Marco who is actually the sommelier and he truly made this experience wonderful. We loved his recommendations and had a great time
Love their wine. Amorone wine and the knowledgeable waiter. Sea bass was excellent and fruitti di mare was outstanding
Awesome dinner. Once again a great time was had by all. Thank you to all. 🙏
The food, ambiance and service is always top notch! I dream about that Lemon Coconut Halibut ... so good!!! LOVE their new terrace patio.
I think our waiter’s name was Marco. He was excellent and very attentive. Food was phenomenal.
I asked for burger medium well and it was really pink in side didn't want to send back so didn't eat much.
Very nice upscale restaurant. Food was very good. A little pricey but it is worth it as it is an upscale restaurant. Great for celebrations, etc.
Kyle was amazing! He took care of us very well. Thank you so much!!!
Food was ok, not spectacular which you'd expect for the price. We sat outside and the table and placesetting was a bit dirty. The table was a firetable and was lower than a normal table height which made it a bit awkward to eat. Not great, not bad. Was expecting great so it was a bit disappointing.
The food is good, service is good, nice place. I like the small things; glass bottle of chilled water left at the table, sage in the home made bread, the presentation of the food on the plate, nicely garnished, quality ingredients.
Great food! Great Service! As good, if not better than any of the steakhouses in Chicago!
It wasn’t worth the price, but the service was great. Probably won’t return for dinner.
Always good food and great atmosphere!
Not sure if this is new ownership or old ownership with a new shoe kicking them, but I would recommend this restaurant to anyone looking for a great meal that is moderately priced.
It was a wonderful lunch with great service and delicious food
We sat out on the new terrace. Was very nice! We moved a couple tables over BC of the sun but it was no problem. Our server, Ethan, was excellent, very courteous and attentive. Very good food!
We dined outside alone however music from outdoor speakers were playing different music and loud. Food and service were great though
We have not been back since pre covid. We enjoyed our meal and appetizers. They have not cut back on quality ingredients to make up for lost revenue.
Thanks Primo for staying true to your fine dining reputation,
The wait was longer than expected but the food was worth waiting for. The crab cakes were one the best ever as was the Sea Bass and Scallops. Will definitely go back again!
Food was great as always
Waited forever for apps, sat outside and asked for the fire out at our table to be lit multiple times and never happened.
Meanwhile the table by us got there’s turned on. The apps came out and they were cold. Sent them back to be remade, we ordered filets and both were over cooked. Sent them back to be remade. Over all this is my second time and both times have been disappointing. Will not return, just not worth it. I’d rather go to capital grille, mastros or somewhere else. Wish Gurnee area had a nice restaurant going to but this is definitely not it.
I felt it was way too noisy there. Although it was a Sat. Night. We will try not to do that again. My fish was excellent and so was everyone else’s dish. There were 4 of us.
Hostess was very accommodating moving us to a booth.
The dining area was busy with many people celebrating occasions.
Drink pours were very good.
Our servers were outstanding! Both were very personable and made sure to get us everything that we needed. The food was fantastic as well.
Always a very nice experience. Our waiter, Ryan did a very good job.
You can order delivery directly from Primo Italian American Cuisine using the Order Online button. Primo Italian American Cuisine also offers delivery in partnership with Uber Eats. Primo Italian American Cuisine also offers takeaway which you can order by calling the restaurant at (847) 336-3446.
Primo Italian American Cuisine is rated 4.5 stars by 1332 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.