Proof Kitchen and Lounge
I so looked forward to my first dining experience at Proof. Perhaps it was an off night in the kitchen, but everyone in our party commented the food served was mediocre, and not indicative of expectations for an upscale dining establishment. Our server Jeffery was pleasant, however, in our opinion the restaurant was understaffed to properly handle clients that evening.
Seated in the bar area it was quite cool and windy due to the patio door opening but otherwise it was a great setting and a delicious meal. The seafood cappelletti was outstanding. A lovely chocolate dessert for the birthday celebration completed our meal.
The food and drinks were great, service was a little intermittent and it took quite a bit of time to get drinks. However, the server was great when there and preset was accurate.
I have already recommended this restaurant to family and friends! Our waiter was fantastic and the food and sangria delicious! I can’t believe we didn’t know about this amazing restaurant before!
Good food and service in a quiet venue. Prices were reasonable.
We both had the Friday Fish Fry. Everything was delicious. I loved the lemon wedge with butter and brown sugar - very unique and amazing on the corn. We absolutely loved it! We always love Proof no matter what the occasion. This was a casual date night.
My favourite restaurant in the area, amazing steak and tasty desserts. Highly recommended
We had the sweetest waitress. She spilled water on our table...it was no big deal but she gracefully cleaned it up and then gave us a lovely surprise....I long elegant plate full of delicious desserts. She did an amazing job and the food is always so, so good. Thank you for providing our family with a lovely night out. By the way we ate all the desserts because they were delish!
The staff at proof went above and beyond to ensure we had an excellent dining experience. Food was delicious and well presented
Great meal and service!
Server was fantastic. Treated quite well by staff
Our party of 5 was placed in a location with constricted seating space, very difficult to maneuver into and cramped. Very uncomfortable with tight foot space for taller and hefty customers. Food was goodly portions but somewhat fatty to the point of being unappetizing for the type of cuisine being promoted (nagano pork). I’ve had better experiences at this location in the past,
We went for #squadnight, our server was very nice and helpful. We wish the DJ played longer! We will definitely be going again!
We really enjoyed our lunch on the patio. Food was great. One small suggestion would be to to add garnishes (e.g. celery/pickle/pepperette) to caesar drink, something other restaurants do. Would prefer a small voucher to return rather than free coffees and cookie on a hot day.
It was a pleasant atmosphere. Staff was very friendly and food was amazing. Highly recommend!
Wonderful atmosphere and the 40 minute lunch express is great!
First time visiting Proof Kitchen on saturday night for my birthday. Staff was great, friendly and attentive to my meal requests and offering tasty alternatives. I had the vegan bao in lettuce instead of the steamed bun and it was delicious. As it was my birthday they presented me with a dessert and without asking, they provided a rich "Best in show" vegan and gluten free cake, which was amazing. I will return again, thanks for a great option for a birthday treat.
Wonderful dining experience, quick service, and the food? PHENOMENAL! I actually enjoyed everything on my Fish Fry Friday plate from the potato salad to the bread. Delicious.
Food was great! Our table had a variety of choices - Mac & 3 Cheese, butter chicken, sushi bowl and an Original burger. By happy coincidence, we arrived at “happy hour” and ordered $5 bevies.
Would have given our service a few more stars but we had to request our dessert and coffee (which was part of our meal) and then closed our order with another server without being told it was shift change.
Maybe with long weekend and different staff. Beef a bit overdone and salmon
1st over cooked and dry, 2nd time under cooked.
Not up to normal proof standards
Excellent dinner , nice ambiance , efficient friendly server and great wine list .
I was so excited to try proof, when we arrived we were greeted and seated promptly. Our server Was less then attentive. We probably would have ordered more if the service was better but it was such a big turn off
I love everything about this place. Staff are amazing. Food is always delicious. Great wine selection. I also love their Virgin cocktails.
Thanks for much for your review and positive feedback Shonna! I have to agree, we truly do have the best team here!
Best burgers in KW. We take everyone here to get them!
Woo Hoo! We think so too!
Thursday night has 3 appys and a bottle of wine for $50.00. This makes for a much more affordable experience at a normally pricey restaurant. Service was great and so was the food. There was a small mixup with our order and it was corrected immediately with apologies. I can't ask for more than that.
So happy you enjoyed your time on Thursday's Squad Night! You are right it is a fab deal! Hope to see you again soon!
Wait service was excellent, food was good - decent wine selection. A nice night out
Hi Chris! Thanks for the review. So glad you enjoyed your time with us!
Had the charcuterie board (AMAZING BRIE AND CUTS OF SALUMI), the duck wings (never tried duck before going here but they honestly were my favourite part of our meal), the proof burger and chicken tings bowl. All outstanding. I have nothing but great things to say about this place, and will be a repeat customer
Thanks so much for the review! We can't wait to see you again!
Was a great choice for brunch! Really stylish, food was adventurous but familiar
Hi! Thanks so much for your comments and review.
Lovely place - a bit overpriced, but to be expected as a hotel restaurant. Beautifully designed and nice wait staff. Food was very good, although it came tepid rather than hot in two of the four dishes. Overall, I would go again.
Hi Tanya we would love to see you again and we promise not to disappoint!
Proof is our go-to spot for celebrating. The food never disappoints, and the servers are very knowledgeable and friendly.
Thanks for taking the time to share your feedback! Can't wait to see you again!
Overall a great place to go. Only issue was with the calamari that could have been better. Too much breading making that taste not very desirable. Service was great and restaurant clean and quaint to be in.
Hi Darren Thanks so much for taking the time to share your feedback. So sorry to hear about your experience with the calamari, that is not our standard. I would love to have you come back for an appetizer on us. Reach out to me so I can send you a card. Krista MacVicar Guest Service Manager 519 208 3333
I went for my Birthday dinner and was given a free lava cake for dessert. For a Thursday night it was a lot busier, and definitely louder than I thought. I wasn't a big fan of the drink menu, but I had the Tuna Poke bowl for dinner and it was great.
Hi Amanda Thanks for taking the time to share your experience with us. We are always more than happy to make off menu drinks as our bartenders love to flex their creative muscles. Next time you are in let us know what you are in the mood for and we will make it happen! :) Krista MacVicar Guest Service Manager
I had booked a certain table for four and I arrived five minutes before my time so that I would be seated before my guests. The table wasn't ready and I had to stand waiting at the entrance for fifteen minutes before being able to be seated.
The service was extremely slow and at one point it took maybe half an hour from the time we finished the main course until being asked if we would like anything else! Later on after coffee getting the bill took about fifteen minutes.
We had absolutely the worst service! We were seated and then totally ignored repeatedly. Ordered apps and wine.....got those after long wait. Kept trying to catch ANY waitpersons eye to order mains and then finally gave up. Spoke with the manager who apologized and gave us free apps. In an empty restaurant we were seated beside the DJ! Not impressed!
Hi Mary, Thanks for taking the time to share this valuable feedback. Again, please accept my sincerest apologies for missing the mark on your last visit. This is certainly not our service standard. As I shared in person, I would greatly appreciate the opportunity to make it right. I'm sorry I was unable to achieve this in the moment. Please contact me directly as I would love to have you as our guest again. Krista Mac Vicar Guest Services Manager 519 208 3333
Fantastic as always!
Always great to hear! Thanks for the 5 stars
Korey was the best. awesome service
Isn't she? We are so lucky to have her on our team!
Dinner for three on a Friday night which started with some drinks, beers and a Chardonnay which were fine. The Caesar salad was one of the best I’ve had in along time (almost as good as my own). My wife loved her seafood pasta with capalletti and great sauce. My pasta trifecta with papardelle noodles was very tasty. Our friend had the fish and chips which he enjoyed as well. The service was also great. We would highly recommend you try a meal at Proof.
Extremely happy with our dinner and service at Proof! Super excited that they finally have a couple vegan options. Would love if you can add a vegan Caesar Salad to your menu!
Very nice atmosphere, food portions were a bit small but everything tasted good. Server was very nice. Would recommend.