100 Wardour St Lounge

Review summary

1. S

   Simon

   London

   10 reviews

   4.0

   10 reviews

   Dined on 5 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Four of us went for jukebox bottomless brunch on a Saturday afternoon. The band weren’t v good, but was still quite fun. Food was excellent and they were good at topping up. Recommend
   

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   100 Wardour St LoungeResponded 6 days ago

   Thank you for leaving us a 4-star review! We're glad to hear you had a fun time at our Jukebox Bottomless Brunch and enjoyed the food, along with the attentive drink service. Your feedback on the band is appreciated, and we’ll certainly look into ways to improve that aspect of the experience. We’re thrilled you still had a good time overall and appreciate your recommendation! Looking forward to seeing you again soon.
   

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2. OT

   OpenTable Diner

   London

   21 reviews

   vip
   5.0

   21 reviews

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We werea group of 4 celebrating a birthday. The stuffs were polite and helpful, live music was amazing, and the food was incredible and very affordable. I’ll definitely go back.
   

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   100 Wardour St LoungeResponded on 16 September 2024

   Dear Guest, Thank you for the great review! We’re delighted to hear you and your group had a fantastic time celebrating the birthday. It’s wonderful to know that our staff, live music, and food exceeded your expectations. We look forward to welcoming you back for more amazing experiences!
   

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3. S

   Sanj

   London

   58 reviews

   vip
   4.0

   58 reviews

   Dined on 11 September 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   A very classy and classic vibe right in the centre of London. It's great to see taht they had a good selection of food and beverages.
   

   100 Wardour St LoungeResponded on 16 September 2024

   Dear Sanj, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. We look forward to seeing you again soon!
   

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4. s

   sonia

   London

   1 review

   1.0

   1 review

   Dined on 31 August 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   Really was a waste of money. Paid £56. It was supposed to be a Havana / Cuba themed night. There was absolutely no Latino theme whatsoever. We had an awful table right amongst a 60th birthday party. They charged us £8 for music that we didn’t pay to hear because we were expecting Latino music. They also charge 15% service charge but didn’t provide the Cuban Havana service that they promised. Really awful Saturday afternoon
   

   100 Wardour St LoungeResponded on 5 September 2024

   Dear Sonia, I’m truly sorry to hear about your disappointing experience with us. It’s clear that we fell short of delivering the Cuban Havana theme and the overall experience we promised. I apologize for the issues with your table placement and the additional charges that didn’t meet your expectations. We take feedback like yours very seriously and will review our approach to ensure that our themed events align with what we advertise. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a better experience in the future.
   

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5. i

   izzi

   London

   2 reviews

   2.0

   2 reviews

   Dined on 14 August 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Staff were friendly and the space is pretty, but that’s as far as things go. The service was verrrrry slow, noise level was super loud for dinner, and the food was dense/mislabelled/below par. Real shame as the deal my friend booked was decent price but we just wouldn’t go back.
   

   100 Wardour St LoungeResponded on 15 August 2024

   Dear izzi, Thank you for sharing your feedback. We're glad to hear you appreciated our friendly staff and the ambiance, but we're truly sorry that the rest of your experience didn't meet expectations. We apologize for the slow service, noise level, and the issues with the food. Your comments are invaluable to us, and we'll be addressing them with our team to improve. We regret that we didn’t deliver the experience you were hoping for, but we hope you might consider giving us another try in the future. Please feel free to reach out to us if you would like to discuss your experience at our venue further.
   

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6. D

   Dennis

   Glasgow

   2 reviews

   5.0

   2 reviews

   Dined on 7 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the bargain of the century! To get three courses and a glass of wine for £25 in a restaurant in the heart of the theatre district was simply amazing. And the food was delicious and the wine excellent. I was one of a party of eight and we all raved about the food and the drink and the value. Thanks to all at the restaurant for making it such a lovely pre-theatre experience
   

   100 Wardour St LoungeResponded on 13 August 2024

   Dear Guest, Thank you so much for your glowing review! We’re thrilled to hear that you and your party had such a fantastic pre-theatre experience. It’s wonderful to know that you enjoyed the delicious food, excellent wine, and great value. We’re grateful for your kind words and hope to welcome you back for another amazing evening soon!
   

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7. A

   Alexander

   London

   7 reviews

   vip
   2.0

   7 reviews

   Dined on 6 August 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   I booked a table at Wardour Street for a team dinner. We had a starter, main and desserts. Starter was good (but not amazing). The main was okay (I think the steak was better than the baked cod as the fist was just bland). The desserts were not very good. The service was good (very attentive). I won't return for dinner but probably for drinks and maybe nibbles.
   

   100 Wardour St LoungeResponded on 13 August 2024

   Dear Alexander, Thank you for taking the time to share your feedback with us. We’re glad to hear you found the service attentive and enjoyed the steak. I’m sorry to learn that the rest of your dining experience didn’t meet your expectations. It’s upsetting that you didn’t bring this to our attention on the day so we could have rectified any issues for you. We appreciate your comments and will use them to improve our offerings. We’re pleased to know you might consider joining us for drinks and nibbles in the future. We hope to have the opportunity to provide you with a better experience next time.
   

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8. S

   Stacey

   Brighton

   2 reviews

   5.0

   2 reviews

   Dined on 3 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to the Jukebox bottomless brunch this weekend and had a fabulous time! The band were incredible, the service was amazing, the staff were so attentive and they were constant with the bottomless prosecco. The food was really yummy too, I would highly recommend the Shakshuka. Thank you all again for a great brunch, we cant wait to come back. And a special shout out to Farouk who was so lovely and made our experience! A true credit to the team!
   

   100 Wardour St LoungeResponded on 13 August 2024

   Dear Stacey, Thank you for the wonderful review! We're thrilled to hear you had a fabulous time at the Jukebox bottomless brunch. It’s great to know you enjoyed the band, service, and especially the Shakshuka. We’re also glad Farouk made such a positive impact on your experience. We’ll be sure to pass along your praise. We can’t wait to welcome you back for another great experience!
   

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9. a

   anonymous

   London

   3 reviews

   3.0

   3 reviews

   Dined on 17 July 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   we had a cocktail in the upstairs where the hostess and waitress were very attentive and friendly. however once we sat down for dinner we felt our server rushed us and was not very accommodating. the food arrived late and cold and the piece of fish i had was extremely dry. overall it was a nice evening with friends, the entertainment was great however the food was not especially good and we felt the waiters could have been a bit friendlier and more accommodating.
   

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10. C

    Cherie

    London

    16 reviews

    5.0

    16 reviews

    Dined on 17 May 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Lovely evening and wonderful service! 4 out of 5 as the cheese starter wasn’t great but main meal - beef cheeks was lovely!
    

    100 Wardour St LoungeResponded on 22 May 2024

    Thank you for your feedback! We're glad to hear you had a lovely evening and enjoyed the wonderful service. We're sorry the cheese starter didn't meet your expectations, but we're pleased the beef cheeks were to your liking. We hope to see you again soon!
    

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