100 Wardour St Restaurant

Review summary

1. S

   Shailesh

   London

   21 reviews

   5.0

   21 reviews

   Dined on 2 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always our experience has been outstanding , the food quality service etc has been consistent . The staff know their brief. This time there was a band playing which added to the experience. Thanks
   

   100 Wardour St RestaurantResponded on 3 October 2024

   Thank you so much for your kind words! We're thrilled to hear that you consistently enjoy the food, service, and overall experience. Our team works hard to ensure every visit meets expectations, and it's great to know the live band added an extra special touch this time. We look forward to welcoming you back soon!
   

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2. E

   Edmond

   London

   1 review

   1.0

   1 review

   Dined on 28 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Ordered the checken meal the checken was the size of my hand..... With chips with cheese.... Drinks was very expensive.... Asked for a glass of water which came a hour later...... Waiter smelled of BO.... The live band was poor....... Sing for 20 min then off...... Definitely not worth it..... The price was £150.00p for two. I was so mad I will never go back to this restaurant. I have never been so mad 😡..
   

   100 Wardour St RestaurantResponded on 1 October 2024

   Dear Edmond, Thank you for taking the time to share your feedback with us. It’s upsetting that you didn’t bring this to our attention on the day so we could have rectified any issues for you. Your feedback regarding the chicken portion, drink prices, wait times, and the live band is valuable, and we will address these issues with our team. We understand your frustration and appreciate you bringing this to our attention. If you’re open to it, we would love the opportunity to make it right. Please reach out to us directly so we can discuss this further.
   

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3. L

   Lisa

   London

   1 review

   5.0

   1 review

   Dined on 21 September 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I knocked off 1 star for service. My friend who is pregnant joined us for the bottomless brunch.. we spoke to the manager to see if at least a mocktail or juice can be substituted for the alcohol. The manager told us he would give us a bottle of water for free… I think out of discretion a juice could have been provided.. I think 100 wardour can do better with the bottomless brunch in terms of catering for pregnant ladies, they’re also trying catch vibes. It’s ok to provide at least juice, I think it’s a shame that the minimal gesture would have been greatly appreciated.
   

   100 Wardour St RestaurantResponded on 24 September 2024

   Dear Lisa, Thank you for your feedback! We appreciate you taking the time to share your experience. We’re sorry to hear that we fell short in accommodating your friend during the bottomless brunch. We understand how important it is to provide thoughtful alternatives, especially for pregnant guests. Your suggestion for a juice substitution is valid, and we will definitely look into implementing this to enhance our service. We strive to create an inclusive and enjoyable experience for everyone and hope you’ll consider joining us again to see our improvements!
   

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4. F

   Foodie

   London

   32 reviews

   vip
   3.0

   32 reviews

   Dined on 13 September 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food not great. Chicken was very dry and they didn't serve it with a gravy. Sides arrived 5 mins after mains. Music is nice.
   

   100 Wardour St RestaurantResponded on 16 September 2024

   Dear Foodie, Thank you for your feedback. I’m sorry to hear that the food didn’t meet your expectations, especially with the chicken and timing of the sides. We appreciate your comments about the music and will address your concerns with our kitchen team to improve the dining experience. If you’d like to discuss this further, please contact us directly.We hope to have the chance to provide a better experience in the future.
   

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5. E

   Ella-louise

   London

   1 review

   5.0

   1 review

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovey venue for a Friday evening. Amazing and attentive service and really good value. Definitely will be coming back
   

   100 Wardour St RestaurantResponded on 16 September 2024

   Dear Ella-louise, Thank you for the great review! We’re thrilled to hear you enjoyed the venue, service, and value on a Friday evening. We can’t wait to welcome you back for another fantastic experience!
   

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6. J

   John

   Kent

   13 reviews

   2.0

   13 reviews

   Dined on 12 September 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Restaurant was lovely set. But the service was very slow, food was nice but expensive. Seemed very short staffed
   

   100 Wardour St RestaurantResponded on 16 September 2024

   Dear John, Thank you for your feedback. I'm sorry to hear about the issues you encountered with service and pricing. We’d like to discuss your experience in more detail to better address your concerns. Could you please contact us directly. We appreciate your input and hope to improve your experience in the future.
   

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7. N

   Nina

   London

   5 reviews

   5.0

   5 reviews

   Dined on 7 September 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 2

   Food is average, the live music, could have been slightly mellow while eating. Friendly and professional staff
   

   100 Wardour St RestaurantResponded on 16 September 2024

   Dear Nina, Thank you for sharing your thoughts. I’m sorry to hear the food wasn’t up to your expectations and that the live music was a bit too lively during your meal. We’re glad to hear you found our staff friendly and professional. Your feedback is valuable, and we’ll take it into consideration as we work to enhance our dining experience. We hope to have the chance to serve you better in the future.
   

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8. E

   Emily

   Manchester

   1 review

   2.0

   1 review

   Dined on 6 September 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Booked a table for 5 people at 8pm. We didn’t get our food until 10.30pm! Our table was placed in the corner at the back so we couldn’t see the live music we had to watch it on a screen and there was a large party of 50/60 people sat in front of us with about 2 servers. When the food finally came it was cold and not the quality of food you would expect from such a well known establishment. Once we finally ate the food as we were starving we danced to the live music which was very good but such a shame we were not able to see the music from our table or dance any earlier had we been fed earlier. Overall I would not return, sorry. Not the servers fault, but they need more staff taking orders for food and drink and the kitchen needs to be quicker and better quality for the prices they are charging.
   

   100 Wardour St RestaurantResponded on 16 September 2024

   Dear Emily, I'm really sorry to hear about your experience. It’s clear we didn’t meet your expectations, and I apologize for the long wait and the issues with seating and food quality. Your feedback is invaluable, and I’ll make sure to address it with our team to improve both our service and kitchen efficiency. We appreciate you bringing this to our attention, and I hope we have the chance to provide a better experience in the future. We’d like to make things right and would appreciate the chance to discuss this further with you. Could you please contact us directly? We want to ensure we address your concerns and improve our service. Thank you for your understanding.
   

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9. L

   Louise

   London

   5 reviews

   5.0

   5 reviews

   Dined on 24 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elsie served us and was brilliant! Super attentive! The food was delicious- I had steak and truffle fries which were absolutely delicious. Great vibes and all round lovely place. Will be back!
   

   100 Wardour St RestaurantResponded on 25 August 2024

   Thank you so much for your kind words! We're delighted to hear that you enjoyed your meal and that Elsie provided you with excellent service—I'll be sure to pass along your compliments to her. It's wonderful to know you loved the vibes here, and we can't wait to welcome you back again soon!
   

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10. OT

    OpenTable Diner

    London

    5 reviews

    4.0

    5 reviews

    Dined on 24 August 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the place, the food was good quality and the Prosecco flowing. The only reason that I score an overall 4 and not a 5 is that the music was a little laid back for what was billed as a chance to dance! Thank you!
    

    100 Wardour St RestaurantResponded on 5 September 2024

    Dear Guest, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the food and Prosecco, and that you had a great time overall. However, we appreciate your honest comment about the music. We strive to create a lively atmosphere, especially when dancing is on the agenda, so we’ll definitely pass your feedback along to our entertainment team. We hope to welcome you back soon for a 5-star experience!
    

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