20 Stories Restaurant

Review summary

1. H

   Helen

   Manchester

   8 reviews

   5.0

   8 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely waiter, Kumar, who was very attentive, and the restaurant accommodated a late change to the booking to add another person
   

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2. L

   Lucy

   Manchester

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful scenery, lovely food and drinks, however would love if all cocktails would be available with bottomless brunch, only aperol spritz and prosecco but was a lovely experience, thank you to those who served us for my mums birthday will be coming back again!
   

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3. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Not the best experience. Everything was very rushed . Despite telling the waiter we were being rushed if we hadn't sent our main courses back we'd have been out of the restaurant in under an hour.
   

   20 Stories RestaurantResponded today

   Thank you for your feedback on your recent visit to our restaurant. We are sorry that the overall service you experienced was unsatisfactory. At 20 Stories, we strive to provide all of our customers with the highest quality service in a friendly and attentive atmosphere. We hope you will give us another chance so that we can meet these standards in the future. Thank you again for your feedback. Kind regards.
   

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4. P

   Penny

   London

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Still as good as ever. Lovely lunchtime experience.
   

   20 Stories RestaurantResponded today

   Thank you so much for your 5-star review. We really appreciate it. Kind regards.
   

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5. D

   David

   Manchester

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   Nice place in very nice location of the city. Food was nice but overpriced compared to many other places. Service was horrible to honest, I never had so poor service. The restaurant was almost empty and all table have to wait asking for details like salt paper like 7,8 min when food is on the table…
   

   20 Stories RestaurantResponded 4 days ago

   Thank you for your review. We always strive to exceed expectation here at 20 Stories and I'm saddened to hear you didn't have the experience you were hoping for. I certainly take your comments on board and I hope we get the chance to welcome you back in the near future. Kind regards.
   

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6. S

   Shona

   Manchester

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic evening. Lovely ambience, lovely food and really nice staff. We had an amazing night.
   

   20 Stories RestaurantResponded 6 days ago

   Thank you for taking the time to leave a review for which I am delighted to read you had a great evening here at 20 Stories. Your comments will be fed back to the full team here in which they will be thrilled to have made such a lasting impression. We always strive to make every occasion special. Kind regards.
   

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7. J

   James

   Manchester

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The words to describe this place don’t exist, Perfect…
   

   • 

   20 Stories RestaurantResponded 5 days ago

   You have our deepest thanks for this amazing review. We aim to deliver the best service along with delicious food; therefore, we are most delighted to hear we exceeded your expectations. Kind regards.
   

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8. K

   Kate

   Yorkshire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and service. Amazing views over Manchester
   

   20 Stories RestaurantResponded 6 days ago

   You have our deepest thanks for this amazing review. We aim to deliver the best service along with delicious food therefore, we are most delighted to hear we exceeded your expectations. Kind regards.
   

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9. M

   Mark

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Brunch today. Food was good but not amazing. Service was excellent and ambiance was good. Enjoyed the experience and we will be back
   

   20 Stories RestaurantResponded 6 days ago

   Thank you for visiting 20 Stories and leaving such wonderful and constructive comments following your recent visit. We hope to welcome you back again soon. Kind regards.
   

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10. M

    Matthew

    Manchester

    1 review

    5.0

    1 review

    Dined on 3 October 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    What an amazing experience! From the moment the doors open on the elevator you really do get hit with the wow factor. Music made it hard to hear the barman but the wife and I are over 40!! Views are outstanding the vibe of the whole place is off the charts! Truly fell in love with the vibe and ambience. The staff were amazing and couldn’t do enough. The food was excellent! I had the best steak they could offer and was expecting it to be the best steak of my life! It wasn’t. But it was very good! Overall a truly amazing experience! Can’t recommend high enough. And if you can get a private cabin overlooking the City Skyline I doubt that id ever leave!!
    

    • 

    20 Stories RestaurantResponded 6 days ago

    Thank you so much for taking time in writing your lovely review. We are so pleased you enjoyed your meal here and can wait to welcome you back. Kind Regards.
    

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