202 Kitchen

3.7
259 reviews
£26 to £40
Soul food
**All bookings after 8:45pm will be drinks only tables due to government guidelines**

The Trap Food Kitchen With style. Soul food, done differently. 16 year olds and over only after 6pm. No casual sports brands after 6pm. Please note there are covered outdoor tables included in our bookings. Thank you.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 259 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.7
food
3.7
service
3.7
ambience
3.4
value
Noise · Energetic
69% of people would recommend it to a friend
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OT
OpenTable Diner
Birmingham
1 review
Dined on 29 December 2020
Overall1food1service1ambience1

Booked a table for 2 people on December 29 at 7:30 and please tell me why the restaurant is closed but it never informed us as it said ‘table is booked’. Which is annoying as it was my birthday also it could’ve said on the website temporarily closed due to covid or anything instead of telling me my table is booked then me paying £20 to get to the place which I’m not familair with and ending up getting lost in Birmingham as 2 15&16 year old girls.

AR
AnishaR
Birmingham
1 review
Dined on 21 November 2020
Overall1food1service1ambience1

Never again service was terrible and staff wer moody

LB
LachayaB
1 review
Dined on 4 November 2020
Overall4food4service4ambience4

It was a good experience, the food was quick and tasted good and I got some really nice pictures. Pleased with the service

N
Natalia
1 review
Dined on 3 November 2020
Overall1food1service1ambience1

Reserved a table for 8:45 and got there to be told that they’ve stopped serving food, even though it says they stop serving at 9:00

SA
SydneyA
1 review
Dined on 3 November 2020
Overall1food1service1ambience2

Some of the staff was rude when we asked a question, we was freezing cold as well as being let down about drinks as they didn’t have some of the ones we wanted. We felt judged there also and we felt like we was being stared at the whole time.

S
Samw
1 review
Dined on 3 November 2020
Overall2food1service2ambience2

Food want up to par
CORN on the cob was cold

The chicken burger extremely salty you may wana tell the chef to ease up on the chicken coating

It was cold inside where we was seated

Only thing il go back for is the cocktails

I'm hoping this rushed experience and lack of proper food serving is due to covid because its clear as day they rushed to cook our meal 👎

OT
OpenTable Diner
1 review
Dined on 3 November 2020
Overall1food1service1ambience1

Bad customer service and poor quality food

First of all I booked a table for 3 but came out as 2 tried to get through they didn’t pick up or respond even though this number is on google for me to contact them through

My friend came abit late to hold the table 15 minutes but it happens. They had told them advance that I was coming they said they’d see what they would do

I couldn’t sit with my friends which was under stable due to health & safety but the way the manager had spoken to us wasn’t helping the situation she wasn’t suggesting alternatives which we asked for she said she would go see what she could do but never came back

Finally me and friends swapped with two girls who was sitting on a 4 seat table.

The general manager came to sort it out which was unnecessary because everything was fine afterwards.
I ordered food just as I arrived waited an hour for them to tell us that we couldn’t order food but my cocktail came

This was my worst experience in hospitality
I tasted some of my friends food and it tasted literally like salt
This is very unhealthy and could result to high cholesterol

D
Destiny
1 review
Dined on 3 November 2020
Overall3food4service3ambience3

Food was excellent.
Staff were friendly, However service was slow but this may be down to reduced staffing.
Overall nice experience.
Improvements to downstairs decor could be made to improve overall quality.

AR
AnishaR
Birmingham
2 reviews
Dined on 2 November 2020
Overall1food3service1ambience1

Staff were really rude. Service was very slow i even tried to call them to see they haven't forgotten us.

I
Itzinas
1 review
Dined on 1 November 2020
Overall1food1service1ambience2

Not the best place I’ve had food. Staff were rude

C
Chevaughan
1 review
Dined on 1 November 2020
Overall3food4service2ambience3

The host enforced a mask on me when i told her i was exempt and showed her a digital display. She wouldn’t take it and said i need to wear an physical card. Please let me remind you

Those who have an age, health or disability reason for not wearing a face covering should not be routinely asked to give any written evidence of this, this includes exemption cards. No person needs to seek advice or request a letter from a medical professional about their reason for not wearing a face covering. This is not a legal requirement so no member of staff should be stating that especially when they have no education Of it. Not to mention i saw staff not even wearing it properly. One rule for one another rule for another.

ZT
ZoeT
1 review
Dined on 1 November 2020
Overall2food3service1ambience4

My daughter had been wanting to go for ages, eventually got a table fitting in with the age bracket she was and we were slightly disappointed.
The photo areas did look a bit tired even though it is was quite new.
We had to ask a few times to be served and also for the bill. The service was not great and was not asked if we needed extra drinks or if the food was ok.
The Cocktails were lovely and overall the food was good and came out nice and hot.
I would recommend for a first time to try but would not be a favourite to come back too.

NH
NigelH
1 review
Dined on 30 October 2020
Overall5food5service5ambience5

The food was delicious and the service was great also. Would definitely visit again.

K
Kizza
1 review
Dined on 30 October 2020
Overall3food1service1ambience2

Firstly, the food was seriously overpriced for what it was. I’ve had better quality food at the pub. Really basic, lacked flavour and was generally a big portion but very low quality food. Not proper wings just tiny little things, chicken burger was massive so impossible to eat, the batter crumbled off. No seasoning. The music was extremely loud my friends and I could not hear eachother at all, it gave us a headache. Only good thing was the photo shoot we had and semi decent cocktails.

E
Esther
1 review
Dined on 30 October 2020
Overall5food5service5ambience5

Loved every second of my visit good vibes everywhere

M
Moni
Birmingham
1 review
Dined on 30 October 2020
Overall5food5service5ambience5

Came back for a 2nd time and loved it even more. Everyone was just so lovely and friendly. Food was amazing I can never finish it as there is so much but the price is worth how much you get. Overall therr was a nice atmosphere to the placr. Will for sure come back again!!. Even more perfect for pictures as more things have been added and it looks nice. One cute bar man I forgot his name:'( but he eas taking all my pictures for me and I appreciate him so much cause they came out great hahah. Xxx

k
k1410
1 review
Dined on 29 October 2020
Overall1food2service1ambience3

Service is disgusting, the staff are nice but the manager is rude, has a bad attitude and is very unprofessional.

Didn’t receive 3 items ordered, (2x Mac n cheese and one trap box didn’t come with corn) - after speaking to the manager, she said she will sort it out, alongside the cold food one of us had gotten. She then walked away and didn’t come back at all - this happened when ordering drinks too. We didn’t get fresh food (in replacement of the cold one) or even at least get it reheated, neither did I receive the corn which I had been paying for or the Mac n cheese x2. If we didn’t ask one of the other staff to order drinks again, we wouldn’t have received any. Additionally the lobster tails were tiny for the price.

The managers attitude really is rude and unprofessional. She sat there singing with customers but didn’t take care of others at all. Staff do not walk around to ensure customers are okay
- Not once did we get asked if “everything is okay”, which is the minimum standard in any restaurant.

Overall it was very disappointing.

C
Customer6
1 review
Dined on 29 October 2020
Overall1food3service1ambience2

Very poor hospitality, asked to be moved due to discomfort and wasn’t catered to.
In terms of decoration, it looks like an abandoned building that has been painted pink.
Due to bench tables I strongly believe that there should be a coat rail.
Food was okay however not worth the money.

X
Xnainput
1 review
Dined on 28 October 2020
Overall2food2service2ambience2

Staff were pleasant. However not very attentive, the got my drinks order wrong by giving us extra cocktails we didn't ask for STILL PAID HOWEVER. Also got my food order wrong, didn't mention this as already waited long enough for my food I just settled as wanted to eat the same time as my partner. Covid guidance was adhered to which is good. Food overrated, dead vibe, scenery wasn't amazing. Overall rating 5/10 (3 for the cocktails 2 for the food). Probably wouldn't come back here or recommend to a friend.

JS
JessS
1 review
Dined on 28 October 2020
Overall3food1service4ambience5

Food was very average but atmosphere and vibe of the place is unmatched.

LT
LateshaT
1 review
Dined on 25 October 2020
Overall5food5service5ambience5

Great atmosphere and lovely staff. Food was nice and cocktails nicer! Enjoyable night :-)

K
King
1 review
Dined on 25 October 2020
Overall4food4service3ambience5

Everything was great the only thing that was a little bit disappointing was we had to wait about 50 min for our food. But everything else was great x

MF
MiaF
1 review
Dined on 25 October 2020
Overall5food5service5ambience5

Amazing venue, food and service. The staff were amazing and made sure my partner had a brilliant birthday. The food is unreal, however I wouldn’t recommend getting the £18.50 box to yourself as it is very large!

s
staceyd
Birmingham
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

fab food and atmosphere, the barman matched my wine to my meal which i thought was a great touch. already booked to return.

JF
JadeF
Birmingham
1 review
Dined on 24 October 2020
Overall4food4service4ambience4

lovely food and atmosphere. COVID guidelines were followed

GH
GemmaH
Birmingham
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

Yes definitely! Cocktails r amazing, staff very friendly and welcoming really enjoyed our time here !

KK
KamK
1 review
Dined on 22 October 2020
Overall4food2service5ambience5

A great picture location if you’re on Instagram and greatt if you listen to more hip-hop, RnB and Bashment but the food was bland and quite basic. Cocktails were a 10/10 and the staff were very accommodating

PM
PoppyM
1 review
Dined on 21 October 2020
Overall5food5service5ambience5

Such great service, we went for my friends birthday and I requested a glass of Prosecco on arrival as soon as we sat down the Prosecco was brought over. The music was great, such a fun atmosphere. Our hostess was so friendly and sweet couldn’t of been a better experience! If you’re thinking of going, this is your sign to go!

l
lamitimaya
London
2 reviews
Dined on 19 October 2020
Overall5food5service5ambience5

Great customer service, tasty food and excellent cocktails

CP
ChloeP
1 review
Dined on 19 October 2020
Overall3food2service3ambience4

Food needs a little work, more variety and flavours, coleslaw and corn on the cob had no flavour and the chicken burger was also flavourless. Also the Mac and cheese not 100% sure but I think truffle oil was in it? Can be abit too over powering and greasy.

C
Chanizle3
1 review
Dined on 18 October 2020
Overall5food4service4ambience5

Absolutely full of vibes.. Great DJ & staff ! Food looked amazing, and lived up to it. Great portion sizes .. It was lit.

PM
PatchMc
1 review
Dined on 17 October 2020
Overall1food1service3ambience2

The food was tasteless despite costing almost £15 per box. There was no soap in the toilets and there were used tissues on the floor. Little social distancing due to people posing for pictures just near the corridor for the toilet. Music so loud the staff (who were very nice) could not be heard so we were constantly shouting.
Will not return.

E
Ezra
1 review
Dined on 17 October 2020
Overall1food1service2ambience3

Deceiving. It looks amazing and great on their Instagram page but the food was cold and SUPER greasy, tasted bland. The cocktails aren’t worth the money. When telling staff the issue they didn’t care, brushed it off and said we’re the only ones that have an issue. Oh and let’s not forget how LOUD the music was I couldn’t hear my friend talk -.- which ruined the vibe. I think they need a new chef and staff need to be trained on better customer service.

AP
AmberP
Oxford
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Great vibe and atmosphere. Food was good and such cute decor for pics for the gram!

OT
OpenTable Diner
Birmingham
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

I absolutely love this place so much!
3rd time I’ve been here now and I can’t wait to visit again, food is out of this world, cocktails are gorgeous and very strong how I like it lol!
I feel like this place was designed for me💛
A girls dream✨

AF
AminataF
Birmingham
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

The place was beautiful
The food was amazing
I can’t wait to go back there

M
Matt
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Thoroughly enjoyed our whole experience at 202, felt well looked after throughout the day, there was a good vibe, music was obviously carefully selected and was just at the right volume to lift our spirits, food was well presented, and you could tell thought and love had gone into preparing it. All in all a top day out and will definitely be returning soon! Big Thankyou to the 202 team!

C
Chels
1 review
Dined on 16 October 2020
Overall1food1service1ambience3

The food was a massive let down and the service was worse. Most of the waitresses we spoke to seemed to have an attitude, except one. A lady with big curly hair was really nice. The drinks were okay; a lot better than the food.

m
muniras
London
2 reviews
Dined on 16 October 2020
Overall4food4service2ambience3

Interestingly pink
Good covid provisions
Drinks service was very slow
Food a little limited, not in quantity of choices but combinations per box.. I ended up just telling them to leave an item off that I didn’t eat rather than being able to swop it , so not great value for money
Wings and sauces were really nice and I’d recommend but my friend who went to this place when it was rebel chicken say they were even better before.

A
Anna
1 review
Dined on 14 October 2020
Overall4food5service4ambience5

Loved it 😍😍food was so good and the atmosphere loved the backgrounds to get photos on, and 2-4-1 cocktails were even better.. best way to spend my bday during current situation ! X

FAQs

202 Kitchen is rated 3.7 stars by 259 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.