202 Kitchen Manchester

The food was lovely the staff were polite and always came to ask if we needed anything.

Very misleading advertising on social media, the atmosphere was almost to a degree hostile and not very welcoming. I will not recommend or return.

Looks good on the outside but still needs a lot of work.

Amazing bar came here for drinks so cheap for what you get lovely staff aswell served by Tommy and Louis who were amazing!

I booked 202 for my birthday . It was such a lovely atmosphere with a great aesthetic. The staff were amazing especially Maria Martins who was super patient and managed to get our tables sorted . I would 100% go again . The food is to die for as well

Very disappointed looks great on website pictures very deceiving dirty toilets, shabby inside, wobbly tables! can only order drinks through difficult app then 3 of 5 drink wrong because they ran out of things.
Will not be returning

Really delayed service. Food came really quickly but it took 2 hours to get the correct drinks. We found out at the end that this was because we were told the wrong table number and so another table received our drinks. The staff are clearly inexperienced, we told 5 different people our drinks and they wrote it down but this was a wast of time. Would not go back again. Such a shame because it has potential.

We waited 1 hour and 30 mins for our drinks to come. When asking the staff they kept saying they were on there way. We had to re-rust everything we ordered multiple times to staff members as they kept loosing our order. We did receive complimentary shots but this still was an over all bad experience.

This place has sooooo much potential but you can tell it is not being properly managed! The staff had absolutely no clue what was going on and the atmosphere was extremely chaotic. Our drinks took 2 hours to arrive and when we asked about their whereabouts nobody seemed to know what to do. The food came out slowly and tasted like it had been microwaved. The music was too loud that you couldn’t hear eachother speak across the table and it was echoey. We ordered 2 of the same prawn dishes and they came out different to each other - also tasted microwaved the prawns were very chewy and not nice and the other prawns came out battered!? Odd as this wasn’t on the menu. None of the staff seemed to know what our table number was and we kept getting different orders coming to our table.
The only saving grace of the night was Molly - she was AMAZING and deserves a pay rise / credit / a medal! She was friendly fun and nothing was too much trouble for her. She chased up our drinks orders and was the only member of staff who seemed to care. If it wasn’t for her our whole night would have been completely ruined. Thank you Molly!

I visited for my birthday and had the best time. Loved the ambience and staff were so friendly and helpful. I will definitely be coming back xxx

New restaurant so you can see the staff are learning while working but doing their best. Can see on here that everyone is quick to hate on staff doing their jobs but people are forgetting it’s hard on hospitality at the minute postnpandemic and the 202 team are working hard in a brand new setting. This place was lovely and food very tasty. It’s not over priced at all given it’s centre of spinningfields and I will be back for sure and im sure it’s only going to get better over time xx

served by destiny who was absolutely fantastic can’t fault her she was so atttentive making sure we had drinks and checked when our food was coming out late! A few of the staff there had faces on them like they didn’t want to be there but overall it was cute. Would not recommend the lobster. Very very salty. The spicy garlic prawns were 10/10

The food took an hour to be ready, the staff were so rude .

Went in the afternoon on a weekday so the atmosphere was peaceful and calm which was great for us. The service was fantastic with Christine and other team members coming to our needs going above and beyond. They made me and my group feel very welcome. The food was amazing and gave feedback for 'even better ifs' to management. Overall was a great experience and will definitely go again.

The atmosphere is dead here, I don’t recommend going. The service is extremely slow. And the venue attracts people who are self-absorbed who want photos everywhere so it’s hard to enjoy your meal.

Food was a bit slow to arrive but the staff we’re very apologetic and even gave us free drinks. The food was really tasty, Christina was particularly friendly and helpful

Wasn’t great, service was really slow and they kept messing up the food order. It wasn’t only our food order they messed up but they seemed to have a problem with every tables food order and the excuse was a “new till system” even though you ordered via an app. The food was quite disappointing, I wouldn’t recommend. Even the aesthetics could have been better.

Food was excellent only issues got the order wrong but the took it off the bill and gave free drinks atmosphere was amazing the decorations off the place was outstanding would defo go again need too bring a place like this too the north Wakefield or Leeds

Some staff were a little rude and when we was sat down there was staff complaining about things stood right behind us most of the time we was there not what you’d want to listen to , if your wanting insta photos however it’s the place to go

Great staff, lovely atmosphere and food was so tasty!! Definitely will be returning!
There’s nowhere like this in Manchester venue is amazing. Cocktails were great too, can’t wait to plan the next trip back to try more! Thank you for a great evening

Amazing food and service here would recommend defo

Terrible experience, had to wait more than 30 mins for drinks. Only one bar tender to make drinks. A brand new restaurant with a poor service. The food was good but nothing unique on the taste. The waiter didn’t carry the food on the tray instead they used their hands, but most of them could not carry them properly. Lack of training and service is really high.
I would not recommend it at all

Great atmosphere

Soon as we arrived we was sat down for about half an hour before we got asked if we wanted any drinks. Then when our drinks finally came it was the wrong order. Regarding the food it was nice but took ages for it all to come so before we could eat it it was cold. Then it took at least an hour maybe even more time for the food to be taken off the table and eventually we had to ask for it to be removed. Overall it was poor management and bad service I understand it was busy but every table around us was the same and felt this issue. We even had to ask to pay, they just shut the bar without telling anyone. Would not return here worst service I’ve had in a long time.

Way too noisy!! Like a night club. Not a comfortable environment to eat in. Had to wait 1 hour for drinks after asking 3/4 different people!!

The food was ok the place has a nice summer feel to it with palm trees etc I wouldn’t rush back though the service is terrible lots of different people serving you with no clue of what they are doing poor management I think waited over 30 mins for a drink had to keep asking and had to ask for food twice and that came separate so if your going just have a drink very badly organised staff didn’t seem to know what food went to what table also overcharged for bill so check your bill when you go.

It took 40 minutes to get the first drink, 45 for the second. The lost the orders several times, different servers kept coming to ask what we’d ordered. Only getting 2 drinks in the 2 hours we were there.
Drinks were amazing, but shouldn’t have to wait that long.
They gave us the wrong bill twice. Didn’t apologise for the wait, or hassle. Blamed us for not ordering bottle service.

We visited for lunch and drinks on Saturday 17th for my sisters boyfriend, we expected some niggles as the place very recently opened but we were disappointed. The staff were lovely and very helpful, but there was a lack of organisation from management as staff didn’t seem to know where drinks were going, we received the wrong order multiple times and never got the water we asked for twice. We ordered small plates which arrived at staggered times even though we ordered at the same time, the chicken tenders we ordered looked like frozen birdseye chicken dippers. The atmosphere was okay but the music was very loud for 3pm, although it seems more of an evening venue so this is understandable. The cocktails we ordered were disappointing too and tasted like they were made with orange squash. Overall disappointed, the staff were lovely but there are definitely issues to be resolved. We had visited 202 in Birmingham previously and it was a completely different experience, we were expecting that but were disappointed and I’m not sure we will be coming again.

Took over half a hour to get any of our order , eventually got some water. They lost our order twice

Service was very slow and was extremely well staffed. Drinks too 30 mins to arrive and service in general not great

We had high hopes for our visit, however it quickly became clear they would not be met. Took over 30 mins for food order to be taken, food did not match menu description (burgers were different from description and no sauce or cheese etc) drinks came after food and were not of standard for price. As a result we did not make the trip upstairs to the photo room and left early.

Thanks for considering our review.

Food was amazing service wasn’t great had to wait ages for drinks to come some staff didn’t really know what they were doing.

Even though the place was almost empty, we were seated next to the bathroom and people kept walking past our table.

I ordered some fried chicken strips costing £6 and all I got were 4 small mushy chicken pieces with a bit of salad. Rip off.

The staff were nice though, but we did have to ask twice for table water.

AVOID AT ALL COSTS ! I had a absolute horrible experience I’ve ever had in my life. In a restaurant for more than 2 hours to be TOLD WE ARE NOT GOING TO GET OUR FOOD. It was a birthday, however they completely ruined it. I arrived to my booking on time. They knew it was my birthday as my cake was put in the fridge. Once I got there I was told to wait, we waited 15 minutes patiently to be seated. We were seated in a dark corner on a table of 6 for 3 people. We asked to move several times as it is my birthday and we would want to be seated in a nice area. One of the managers was very reluctant however another one allowed us… it only gets worse from here. No server came up to us once then we realised that only two tables in the whole restaurant had food and 6 had drinks. No one was willing to serve us we tried to get servers attention and they would purposely look away or tell us they aren’t waiters. Keep in mind the waiters and servers wear the same uniform. The uniform was too casual as some servers were even wearing sliders and flip- flops. 30 minutes later a wsitor comes to take our drinks, we did ask to order food but he said he needs to ask before we can order food. This should have been our sign to walk out but we agreed. He never came back. We got the attention of one waitress for her to go and come back to tell us one drink isn’t available 25 minutes later. More than 1 hour in no drinks no food. We keep asking and they just say sorry service is really slow, my friends would complain to the manger and they said the same thing. Which left us to only enjoy the in house DJ and interior to take pictures. This is the problem with these instagraamable restaurant. 1 hour later no food. We had a booking for 10:30 at a bar which we are now unable to tend due to the slow service which is going to charge us £15.00 per person due to not cancelling 24 hours prior thsnks for the birthday present 202 kitchen look for part 2

Arrived 15mins early got told we only had 2hrs which is fine. Then got seated inside when we booked outside. Waited half an hour to recieve our drinks order, an hour for food which was chips and chicken strips. Music was unbearably loud had to shout to talk. Didnt bother with a second round of drinks as our 2hrs would have been up by the time they arrived. Was a big let down and was deeply gutted. Wont be revisiting.

Worst experience we've had. If we could give zero stars, we would. Booked a table at Spinningfields and ended up waiting over an hour for our food, despite being told different waiting times by three waiters. Once our food arrived, it was cold, salty and some items were missing. We also had an issue with the tempura prawns, with the shells not being peeled beforehand and this itself is a choking hazard.

Regarding the drinks, there were certain drinks that were not available due to them running out of certain items, despite us going on the opening night. We had to spend back a pornstar martini due it being too sweet with no alcohol.

To make matters worse, the assistant manager, Alex, was extremely disrespectful and patronising towards us, making up various excuses concerning the quality of the food e.g. the saltiness of the prawns were due to the "saltiness from the sea", when in reality we knew it was due to the seasoning of the prawns itself. Once we stated this, he then proceeded to patronisingly insult us by saying, "I take it you're all good chefs then?" Among other patronising comments.

We ended up spending over three hours at the restaurant, resulting in us missing another reservation. Despite the poor experience, some of the staff were lovely and extremely understanding including Noor, Marie (business development manager), the general manager Lewis, and the security guard Andy. As much as we appreciated their kindness, we do NOT recommend coming here.

Atmosphere was great, music was very good. However for a new place it wasn’t organised at all, i had to wait with my friend for 2 hours for our food to arrive.