Afternoon Tea at Caffe Concerto - 29/31 Piccadilly

4
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72 reviews
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£25 and under
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Italian

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Afternoon Tea
Afternoon Coffee
Another brilliant display of interior and service with in Caffe Concerto located on Piccadilly Street, in the heart of London. In return for the location rewarded to Caffe Concerto by the agent of her Majesty the Queen “The Crown Estate”, Caffe Concerto has once again complemented this renowned area of London
What 72 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.8
service
3.9
ambience
3.9
value
Noise · Moderate
77% of people would recommend it to a friend
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LF
LaraF
1 review
Dined on 8 March 2020
Overall3food3service1ambience2

The service was very rude and tried to mess with us. Sadly we realized too late and I the end payed 5£ extra for a tea that actually was included.

SS
StaceyS
London
1 review
Dined on 23 February 2020
Overall4food4service3ambience3

More management than staff! Therefore took awhile to take order etc and no check back so we had to leave the table e and find a member of staff to order more drinks etc

L
Lola
London
1 review
Dined on 2 February 2020
Overall5food5service5ambience5

Awesome experience , lovely service :) the staff were super friendly and would definetly recommend it.

NP
NikkiP
London
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

I took my 92 year old ex-neighbour for her birthday treat and we really enjoyed ourselves. The Manager welcomed us warmly and our server, Stephanie was so helpful and kind. The food was of a very high standard, delicious sandwiches with plenty of filling, crumbly scones and mouth-watering cakes. Teas was excellent and in good supply and we felt really well looked after.

D
vipDavid
London
96 reviews
Dined on 25 January 2020
Overall3food3service3ambience2

food and service was good but place was very busy when we went

s
susand
1 review
Dined on 18 January 2020
Overall5food5service5ambience5

Have eaten at Caffe Concerto three times and have never been disappointed-- great service and a wide choice of delicious food

JL
JoannaL
London
5 reviews
Dined on 16 November 2019
Overall5food5service5ambience5

Lovely lunch with friends. I’m from London so always a bit hesitant to go to a touristy spot but the food was lovely, big portions so definitely worth the pricey bill, and lovely ambience. Will be back!

S
Shwan
Buckinghamshire
2 reviews
Dined on 9 November 2019
Overall3food2service5ambience4

The food lacked flavour and it really was very basic for the prices charged. Most of the food could have been cooked at home with ease.

TS
ThaisS
1 review
Dined on 7 November 2019
Overall2food1service1ambience3

Food was not fresh and the service poor and not friendly since we said we were going to use a Groupon.

NM
NigelM
London
1 review
Dined on 2 November 2019
Overall5food5service5ambience4

Booked this easily on line. arrived on time were shown to a good table. Tea and cakes were lovely well presented lovely taste and each stand was enough for two people. Staff were very good and attentive.
I would definitely book afternoon tea again.

J
Johsn
1 review
Dined on 2 November 2019
Overall3food4service4ambience3

A bit noisy and a small wiggling table not suitable for 5 people (3 kids) and big trays. But good quality pastries and good service

D
Demelza
Kent
1 review
Dined on 29 October 2019
Overall4food5service4ambience3

The café was extremely busy when we arrived but the manager re-seated in a better location us when several customers left.

We had a cream tea which was delicious and a welcome end to a busy shopping trip in London.
Would definitely book again.

S
Swimmad
London
1 review
Dined on 29 October 2019
Overall5food5service5ambience5

This was my third visit to a Caffe Concerto in London. My friend and I both said it was one of the best Proseccos we have had and the sandwiches, scones, cakes etc., were delicious, as usual. We sat at the back by the faux Cherry tree - I prefer the tables there. We did have to wait a while at our table before being served when we arrived at 2.30 pm as the cafe was busy, presumably with lunchtime diners, but well worth waiting for ! Staff very pleasant. I used Wowcher.

D
Denis
London
1 review
Dined on 27 October 2019
Overall5food5service5ambience5

Spacious corner banquette for a 7-party It was great. The cakes, the teas and the time we spent there were perfect very well waitered by a very pleasant and discret staff.

PC
PriscilliaC
London
1 review
Dined on 6 October 2019
Overall3food3service3ambience4

It is to expensive for one afternoon tea such as this.
It was not amazing.

OT
OpenTable Diner
1 review
Dined on 5 October 2019
Overall1food1service1ambience1

This is by far the worst caffe concerto I have been to. First of all, we came a little late to our one table reservation. The waiter was completely annoyed and said to us 'you are very late' in a rude manner. Not to worry, she might have had a bad day. We sat down and ordered and also asked for a glass of water. They gave us a glass of water with someone's pink lipstick print on it. It was unclean, unhygienic and they did not even bother to wash it. Secondly, they completely forgot my hot chocolate order and I asked them to cancel it because I was not impressed. Thirdly, since we did not like the particular table we sat at and there were free tables at the back, we decided to sit there instead. The same waiter at the start was not happy and asked us why did we move, who let us do that and we should ask next time. It was very weird considering none of her colleagues said the same thing and already saw us move. The whole service was disorganised, the staff not particularly well-mannered and you just do not feel comfortable there. The other concertos are much much better in service and staff customer relationship so this is not the branch you go to.

LO
LizO
1 review
Dined on 30 September 2019
Overall5food5service5ambience5

It is a lovely setting and a real treat, with food that not only looks great but tastes great too

EW
EmmaWebb78
1 review
Dined on 28 September 2019
Overall4food4service4ambience5

I booked a table for 4 to celebrate my mother-in-laws birthday. We arrived on time but I was disappointed that we were seated in a tight corner with not enough room to manoeuvre. When the tea trays arrived we didn’t have much space on the table either so we all felt a bit squashed.

Overall the food was lovely and very filling and we all had a nice time without feeling rushed. I’ll definitely be coming back.

D
Denis
Gloucestershire
2 reviews
Dined on 21 September 2019
Overall3food3service3ambience4

Service was a little indifferent. Scones were heavy and claggy. The mille fuille was heavy and almost like pudding.

KC
KarlC
London
1 review
Dined on 13 September 2019
Overall4food5service3ambience5

My overall visit to this branch is usually very satisfactory.Maybe its just almost end of the day on a Saturday, one lady is starting to get grumpy.

S
Sheyla
1 review
Dined on 31 August 2019
Overall4food4service5ambience4

The food exceeded my expectations, really good, helpful and professional service. Will go back

S
Swimmad
London
2 reviews
Dined on 30 August 2019
Overall5food5service5ambience5

Another lovely experience at Caffe Concerto, a few yards from one of their other premises visited last time. Great attentive staff, showed quickly to our table, and delicious food and Prosecco ! Reason for noise level - windows open and near to road noise, but then it is London !

TL
TanyaL
London
1 review
Dined on 16 August 2019
Overall2food4service1ambience3

The food was lovely however the service was below average so I probably won’t go again.

BD
BelaD
1 review
Dined on 14 August 2019
Overall4food3service4ambience4

Nice experience. Plenty of food but average quality. Service was slow at the beginning but the waiter made up for it by offering another cup of tea for free.

MN
MihaN
London
2 reviews
Dined on 10 August 2019
Overall5food5service5ambience5

Lovely service, the manager I think she was, her name is Oana, very friendly, made us feel really confortable. Everything we had was very fresh and delicious. A lovely experience.

DM
DawitM
London
1 review
Dined on 4 August 2019
Overall5food5service5ambience4

Good atmosphere, quality customer service and very nice food

C
Christine
London
2 reviews
Dined on 27 July 2019
Overall1food5service1ambience1

I was shocked to learn that only oe cup of tea or coffee was included!

L
Londonia
1 review
Dined on 21 July 2019
Overall4food5service4ambience4

A mid-morning brunch served in an eloquent setting, with attentive service, and an incredible value-for-money.
We (five) had a lovely experience, and would certainly recommend the Caffe Concerto.
Just a one minute walk from Piccadilly Underground, it is easily accessible, and warmly welcoming.

ME
MariaE
1 review
Dined on 11 July 2019
Overall4food4service4ambience4

Location is perfect! and a very warm environment- In general all very nice.

Thank you cafe concerto

AS
AndrewS
1 review
Dined on 4 July 2019
Overall1food1service1ambience1

I’m sure the restaurant is fine, if that’s what you want, but I reserved opposite the Ritz, and opentable put my group here , and neither venue had heard of the reservation, so it’s opentable that was crap - we didn’t stay, and ate elsewhere.

L
Lorenzo
London
1 review
Dined on 30 June 2019
Overall3food3service2ambience1

You can find better place for cheaper price. The staff left us to our devices, no customer service skills at all.

s
specialmoments
1 review
Dined on 13 June 2019
Overall5food5service5ambience5

I would highly recommend afternoon tea at Caffe Concerto. Elegant, and lovely afternoon tea along with Prosecco and tea for two. Very much enjoyed it.

AQ
AndreQ
London
1 review
Dined on 13 June 2019
Overall3food3service3ambience3

Staff needs to smile more. Only friendly person was the waiter from Chile.

OT
OpenTable Diner
Oxford
2 reviews
Dined on 6 June 2019
Overall4food4service4ambience3

A little expensive for breakfast food, but it is central London. Staff were attentive and service was quick.

DS
DerekS
1 review
Dined on 4 May 2019
Overall2food3service1ambience4

Service was very poor, we were over 2 hours for our 3 course dinner, at least 15 minutes sitting waiting to be offered the dessert menu, eventually we had to ask.
Food was good but very overpriced.
Won’t be returning.

b
vipbobb
Warwickshire
204 reviews
Dined on 16 April 2019
Overall3food3service4ambience4

This was a lovely setting and the staff are helpful and friendly, if a little slow to spot when you need something (like the billl). My only complait is they charge £3.30 for a pot of tea, and it has a single tea bag in it. At that price, and given the quality of the surrundings (clearly trying for an up makret look) I think they should use leaf tea

VM
VanessaMG007
London
1 review
Dined on 5 April 2019
Overall4food4service5ambience5

I would absolutely return for afternoon tea at Cafe concerto Piccadilly. The tea and treats were lovely. The ambiance restful and conducive to good conversation. There were 4 of us and we had more than enough to eat. Best of all they were very accommodating to my daughter who needed gluten free and vegetarian fare, by making her a lovely salad. Highly recommended.

DE
DillingtonEsquire
London
8 reviews
Dined on 31 March 2019
Overall4food3service4ambience4

It’s a beautiful venue and the cakes were delicious. The sandwiches were not presented as good as they could’ve been. The waitress who sat us assumed we had vouchers and asked us for them before we’d even looked at the menus, which seemed oddly timed. Other than that it was ok. Tiny tables for afternoon tea, there was hardly any space. But a good experience overall.

JH
JanetH
Birmingham
1 review
Dined on 13 March 2019
Overall5food5service5ambience5

This was my first visit and I was most impressed. Ideal place to eat after a visit to the Royal Academy. Will definitely return

P
Prek
London
1 review
Dined on 8 March 2019
Overall3food1service2ambience4

Stale food, staff find it hard to understand certain things, overpriced for the food you get. Ambiance and atmosphere is good and family friendly.

FAQs

Afternoon Tea at Caffe Concerto - 29/31 Piccadilly does offer delivery in partnership with Deliveroo and Uber Eats.

Afternoon Tea at Caffe Concerto - 29/31 Piccadilly is rated 4 stars by 72 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.