Afternoon Tea at Caffe Concerto - Northumberland Av

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13 reviews
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£25 and under
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Afternoon Coffee
Welcome to Afternoon Tea at Caffe Concerto - Northumberland Av. We look forward to serving you!
What 13 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.2based on recent ratings
Noise · Moderate
56% of people would recommend it to a friend
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2 reviews
Dined on 5 October 2019
Overall 1food 1service 1ambience 1

HORRIBLE! They told me I made my reservations too late and they almost didn’t sit us, even though there were so many tables open. Service wasn’t great as well. When I asked for the check they made it seem like I was asking too much out of them. Do NOT go here.

New York Area
5 reviews
Dined on 30 August 2019
Overall 3food 3service 3ambience 3

Slow in acknowledging and there seemed to be no booking system in place, I had to prompt the manager to ensure the booking was verified on Opentable. Although food was good one plate was incorrect and observed to be returned for rectification. This resulted in one plate being lukewarm whilst the other was hot. When challenged the manager denied this, but subsequently our server confirmed this. Service charge was therefore deducted, at our request, from the bill.

1 review
Dined on 24 August 2019
Overall 1food 2service 1ambience 1

Was a little sceptical after reading other reviews but gave it a try regardless. Staff a little abrupt and a smile would have gone a long way. It felt like some of the staff were new and had to check everything with other staff members.
Decor a little strange. At seating level it’s looks lovely but when your eyes go above the panelling you see bare dirty walls and pipework.
Food was mediocre. Had to ask for extra water in what must be the smallest tea pot in the world. Refills of sandwiches etc not offered but there was enough to fill you up if you aren’t very hungry. You get what you pay for. If you’re after the full afternoon tea experience then I’d strongly recommend you book something a little more up market. Ambiance is everything and sadly this venue comes up a little short.

1 review
Dined on 3 August 2019
Overall 2food 2service 2ambience 2

Can not believe they only give you 1 small cup of tea with afternoon tea, they want to charge you for another cup ???

1 review
Dined on 30 June 2019
Overall 4food 3service 3ambience 5

Lovely food and atmosphere. However our drinks arrived after our food came, and I was very disappointed to see they all came with plastic straws, which are not recyclable and can harm marine life. It would be wonderful if this restaurant changed this like other restaurants are doing, then I would be more than happy to return.

2 reviews
Dined on 18 May 2019
Overall 5food 5service 5ambience 5

Lovely place I will definitely recommend this place

15 reviews
Dined on 28 April 2019
Overall 3food 4service 3ambience 4

We had afternoon tea. Family of four. Returning guests.
Everything for OK but some of the cake was lacking taste. Not so unusual but a pity.
We got their on a busy Sunday afternoon. And the restaurant was packed and a little chaotic.
Two or three staff asked if we waiting for a table. Food was served before bubbles and tea.
But all in all OK and we will probable be back.

2 reviews
Dined on 6 April 2019
Overall 1food 4service 1ambience 3

Generally everything was good but our waitress was, bluntly said, just rude. It did ruin our experience especially at the end. Some other guests has the same problem. We will definitely not come back to that particular cafe.

1 review
Dined on 15 March 2019
Overall 4food 4service 4ambience 5

A good value for money deal . Good choice of foods but would have liked a choice of teas.

2 reviews
Dined on 9 February 2019
Overall 5food 5service 5ambience 5

Delicious cakes!!
We had a fabulous lunch on Saturday and the choice and quality were superb. The food came quickly, the staff efficient - all really lovely. And on top of that the most gorgeous cakes which we couldn't resist, the hardest thing was choosing which cakes to get..

1 review
Dined on 6 February 2019
Overall 4food 4service 4ambience 4

Unfortunately the cafe team hadn’t received our booking although I had received confirmation. Therefore they hadn’t been able to set the table up.
We were able to work around that and had a successful celebration

1 review
Dined on 6 December 2016
Overall 5food 5service 5ambience 5

Very welcoming and attentive staff who allowed for a late guest, good came quickly and was very tasty

San Francisco
2 reviews
Dined on 22 October 2016
Overall 1food 1service 3ambience 2

Honestly, kinda gross. Tea sandwiches stale. Scones stale. Teabags in little metal 'diner' pots. I can't resist sweets or savorys when it comes to tea and left almost everything on the plate. So sorry to report. Definitely in need of some attention.