Afternoon Tea at Caffe Concerto - Shaftsbury Av
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The restaurant could do something about the torn seating, and the waiters could be more attentive after they have served the customers, but overall a good experience with a waiter who was thoughtful in joining a table to ours so we could have more room.
I had booked the afternoon tea online and mentioned that it was for my sister's birthday. But the staff didn't look for our booking and no effort was made for the special occasion, even when we told them (why put it as an option if you dont do anything for it?) Also the tea pots were individual and didn't hold enough for 2 tea cups and they then charged a stupid amount of money for more. The food in general was nice
Great for an afternoon tea with friends. Food was nice and all the staff were lovely.
I would NOT recommend anyone booking this restaurant. There were four of us. The service was slow. The waiters/waitress seemed to be on another planet. They forgot to bring one of our group her mail meal- so she had to miss out on her meal. Getting a glass of water took 20 minutes.
Will not be going back....
My favourite European restaurant. I've been to Cafe Concerto many times and I keep recommending it to friends for the good value simple food and amazing European style cakes. The quality of service is always great.
Lovely menu and tasty food. Not cheap but not too expensive. Nice place to eat before going to the theatre.
Venue, service & atmosphere was excellent. Afternoon tea & special coffee slightly disappointing. The sandwiches were made with dry / stale bread so had to leave most of them. They also need to train their staff how to make a traditional liqueur (Irish/ Calypso or floater) coffee. The elderly gentleman next to us had to chose 3 times a different main course as they had run of out of food.
Apart from that I would have recommended a friend.
This is not really a relaxing environment to hold a special occasion for high tea and although the cakes and food were lovely, the atmosphere is bordering on a fast food restaurant or busy cafe.
High tea was average and scrimped on the scones. The cakes were very rich and we couldn't finish them. Would like to go back to try some of their other menu items as they looked great.
This particular branch was extremely loud - not only because there were many people but the staff would slam drawers and plates. The service was promptly yet the food (specifically the scones) were a disappointment. Otherwise the tea and coffee were lovely. I have to say that it is not the best choice for an afternoon tea, given that there are a lot more quieter and tasty places in London.