Afternoon Tea At Dukes London

A very disappointing experience, completely different from our previous visits, which I have brought to the attention of the venue, but have yet to receive a response.

A really goid afternoon having high tea prior to attending the theatre. Great service and a lovely ambience would highly recommend

The standard of service was exceptional. Our waiter said he had been trained as a Customer Services person and it certainly showed.

The scones were a good size, crisp on the outside and fluffy inside; the sandwich fillings were generous and the meat was beautifully chunky. Only the egg filling was sparse.

The tea selection was broad and refills were brought as a matter of course.

The Martinis were innovative, strong and greatly added to our enjoyment!

Afternoon tea in London is generally far too pricey and not good value for money. This was suitably priced and affordable for a special occasion.

Dukes Bar martinis are always excellent and served splendidly. The first part of the afternoon tea seemed good, the first waiter was attentive and the first 2 of my martinis were served timely together with the sandwich, scones and sweets. Replenishment of the sandwiches platter was very slow. Possibly due to the change of waiters, I had to ask for my 3rd martini to be served as he had cleaned up the moving bar.

Short staffed resulting in lack of proper service and attention as it is expected to be at a high-tea.
There are lots of other places in London to be considered instead .

Very nice environment, attentive staff and no pressure to hurry. Cakes lovely!

Tea at Duke's is such a pretty experience it is hard to share any criticism - their house blend is smoky and aromatic, and managed to acquire no bitterness over its time in the teapot. Beautiful.
The food is more hit and miss. Sandwiches were tasty but some - the ham one especially - unfortunately distinctly dry at the edges. They'd spend a bit of time waiting to be shared. Scones, equally, were warmed but not freshly baked, and acquire a crunchier than you'd expect crust with their second heating. The crumb, however, remains moist and fresh under the crunchy bite. Quality of the cream, jam, and apple butter was faultless, and the pastries perfection - especially the tiny pear tart in its beautifully short and crispy crust, the showstopper in our afternoon.
The ambiance is beautiful, like eating in the prettiest Victorian doll house, where it feels like time has stopped and you're sitting in a little spot of heaven. Beautiful.

Absolutely spot on service, food and drinks.
All worth the price!

Great afternoon tea!

We had a wonderful afternoon tea. The staff were great, and so helpful. They allowed us to stay for as long as we wanted, very cosy.

A pleasant peaceful interesting venue to spend a couple of hours enjoying afternoon tea and catch up with friends. Not the best tea we’ve had. Too much white bread and not enough filling in sandwiches. Cakes disappointing, none of us ate much of the strange green blamange ball with jam in it! Best part for me was the scones. Unlike many hotel scones they had been made fresh that day, a nice size, were a bit crunchy on the outside, good clotted cream and jam or lemon curd, delicious.

DO NOT THINK OF GOING TO DUKES! It’s a ghost town. I asked where do they serve afternoon tea and they directed me to the drawing/writing room. It was small and literally no living thing was there. I waited and waited no one showed up and so I left gladly and will never put it in consideration.

Sadly, although I booked the MarTEAni afternoon tea at Dukes and was looking forward to it as a treat, the service and outcome were not what I hoped. I received the regular Afternoon Tea--and no explanation. Tea was brought, cakes were brought, and no martinis... why? No idea. The table, setting, room, and greeting were lovely; the service was slow and seemed confused. I arrived at 330; by 430, everyone except one waiter had disappeared, including the person doing the martini pairings, who never spoke to me. Hmm. And by 435, the wait staff was completely gone, apparently more focused on the lobby and outdoor drinkers. I never got an explanation about my missed booking, I had to scout up someone to bring me a bill (after 20 minutes of no one in the space), and I left disappointed. I would have spoken to someone about this at the time, but there was no one to ask or complain to. Dukes seemed unprepared for someone from outside the hotel to book in tea.

It was such a nice experience. The food was excellent and the service was also excellent. We sat in a nice quiet garden area which was perfect.

Excellent high tea and all by ourselves! Service was excellent, food great and offer of more sandwiches, but too much as it was. Hidden gem well off the tourist track

Although the food was lovely,we were watched over most of the time,never received a coke as ordered had one slice of cake between the 3 of us and felt rushed as they cleared the table before we were leaving.

Lovely relaxing afternoon tea although a bit lacking in a welcoming atmosphere.

Excellent service and food in a very pleasant location. One of the best teas we’ve had in London.

Leisurely Afternoon Tea food and very good. We did not feel they were rushing to get our table, which has happened in other places. Very helpful staff especially with the wheelchair access

Delicious but very slow service. 30m wait for a cocktail. Staff don't seem to pop in or pass through the lounge area so had to go looking for service once or twice. That said, very friendly people and absolutely excellent quality of food in a quiet and comfortable setting. Will probably go back!

Extremely slow service, waited half an hour to be seated for booked table. Took another hour for the afternoon tea and cakes to come... But the food was good and the place is pretty.

I can highly recommend Afternoon tea at the Dukes and already told my friends about it. It was a super relaxing atmosphere, the staff was very friendly and the food was good. For me a secret Tipp if anyone asks me where to go for Afternoon tea in London! It was one of my friends birthdays and the staff treated her like a princess :) would come back at any time!!

現地初のアフタヌーンティー。派手さはないが、堅実かつ伝統的な味と時間が楽しめます。おかわりも同じ料金（笑）スコーンがすごく美味しい。ここはすごい。近くの公園を散歩してから行くのも良し。

Outstanding - beautiful atmosphere - divine scones

Great food, beautiful setting marred by poorly trained and disorganised service

Afternoon tea at Dukes was very good - the room is comfortable and very nice. The food was good. The service was a little slow - one person was covering the whole tea service and she needed some help.

Lovely afternoon tea in a calm and beautiful sitting room, great service and good value for money