Afternoon Tea At Dukes London

Everything about this afternoon tea was lovely. It was quiet (even on a Sunday at 4:00), accommodated dietary restrictions and offered a full vegan afternoon tea, and the service was incredible. We did not get our server’s name but he was kind, informative and really added to the experience by taking time to chat with us. Beautiful tea and lovely way to spend an afternoon. P.s. the vegan scones and clotted cream were incredible!

Amazing vegan afternoon tea. The desserts the orange carrot cake in think was amazing the other had this horrible aftertaste like powdery. Sandwiches were amazing and the scone. Staff were amazing too. A wide range of tea amazing. Thank you for a lovely sunday.

Wonderful relaxing afternoon tea in a lovely, quiet atmosphere. Accessibility of the hotel is just ok, as they have weird wheelchair ramps that didn't quite work for us, but every effort was made to accommodate and help us.

Nice afternoon tea. Could have been a better ambiance as we were in an alcove on our own. Excellent service from Elisa and her colleague (sorry I did not get her name).
Very nice welcome on arrival; lovely vegan and non-vegan sandwiches, excellent scones with lemon curd, jam and cream and delicious cakes. Pots of tea and coffee to either be served by the staff or to help ourselves. Would recommend Dukes if you like quaint and quirky venues.

Wonderful and delicious, very charming. We liked it so much.

Food was delicious, waitresses were adorable, the place is cosy and for the price you get to be served twice and reorder tea without limit! Perfect for a chilled Sunday afternoon. Would definitely go again

Service was incredibly slow. Surroundings were lovely
Food was ok (bread was dry)

Very pleasant atmosphere. Great service. The food good but not great.

Very friendly staff who looks after us well. One of the better Vegan afternoon teas and a brilliant price.

Staff were very courteous and met our needs. The food was good value. Dukes is a boutique hotel and the tea was served in the drawing room and the atmosphere was cosy and welcoming.

We had a lovely time in the lounge area of Dukes. The food was beautifully presented and we were not rushed at all. Highly recommended.

Excellent service!!

Very small room. Mix of guests eating lunch and tea. This was our backup. Had a nice private enclave but felt like I was in my hotel sitting room. The sandwiches were delicious.

Had the classic afternoon tea, in a beautiful setting and lovely and quiet. The service was good and attentive, almost over attentive and wanting to pour our every cup of tea. The actual afternoon tea was sandwiches, scones and little sweet pastries. The scones were yummy, soft and fluffy with clotted cream, jam and lemon curd. The lemon curd was to die for. sandwiches and sweets pastries were a little lack lustre. The Sweets pastries especially wasnt a fan of three out of five. But overall, a good ambience to okay afternoon tea. Cant complain really.

great, friendly service but we were not told the tea room was under remodel so the room we were in lacked any ambiance. plus there was construction on the stairs and outside that cause very loud sawing noise. tea was delicious, food was exceedingly average. but service was great. Was not a good overall value however.

The sandwiches were great, scones and sweets good. The place itself is a wonderful oasis within the busy city and I am looking very forward to visiting again sometime soon.

Quaint and lovely

Upon entering the staff were incredibly welcoming. You feel very intimidated thinking you’re going to a posh hotel for afternoon tea in jeans and Dr Martens but the staff made me and my friend feel welcome.
We were seated maybe 10 minutes after arriving which was no issue as we were in no rush. The ambience was lovely, very high end very cosy. I really loved it
And given the menus to pick
I am a vegan so I immediately knew what I was getting. However Dukes do not have the vegan option on any of their menus which was a little weird
So we had to wait for staff to come over to enquire for the vegan option.
Fortunately they were doing it. But due to no menu being present for the vegan option we had no idea what we were getting and even when asking the staff member it wasn’t very clear what we were eating
But hey ho. Something Duke can improve for next time

The food overall was a 3/5. I wasn’t overly impressed, I’d say the cost was more for the amazing service we received. Very friendly staff and very attentive.
I particularly enjoyed the ‘cheese’ and pickle sandwich which we ordered for some more because it was so lovely
One of their sandwiches with cucumber and something else I didn’t know was quite bland and weird tasting so left that. The scones were unfortunately not the best. They were dry and tough :( Sad because I was looking forward to those the most. Out of the sweet treats the Orange Cake was the only nice thing on there. The rest had their faults. Especially the blueberry cake, very dry. It’s a no from me

I loved the tea, I had the white tea from Nepal and it was really good

Overall I’d give my experience a 3/5. You couldn’t do a high end service like that just anywhere. Maybe I’ll make afternoon tea a regular so thank you Dukes London

Lovely venue, quiet, pretty and nice staff, but if you are expecting a quality afternoon tea you will be disappointed. The sandwiches were bizarrely cold (I'm assuming not made to order but prepared and stored in fridge), the scones were dry and there was a fairly limited tea selection. However, compared to other afternoon teas in the area it was more affordable.

A lovely quiet and cosy afternoon tea. Would definitely recommend

Special afternoon tea on London. Highly recommended - off the beaten path, beautiful Drawing Room, impeccable service.

It was a rainy day when we arrived for our afternoon tea. We got to choose a table in the lovely conservatory. It was perfect to sit there and chat - it was quiet enough we could actually hear each other - and enjoy the rain as it struck the window panes. The setting was simply lovely and we would definitely do it again.

The best afternoon tea in London.

To be honest, I was very disappointed by the service this time. Our first experience was really nice and we wanted to show to our friends how great it was.
Bad luck as the service was very disorganized and it was very disturbing for us to follow.
We had a waitress at the beginning, all was good. We got our afternoon tea and were able to ask for a first sandwich refill. After that, our waitress disappeared. So we waited a bit to ask for a scone refill.
Another waitress came and removed my friend tray because it was empty. she didn't ask if everything was fine or if we wanted a refill.
We finally asked a scones refill just for 2 of us (so 2 plain and 2 raisins). We waited more than 30minutes. Just 2 waiters were here. It seems than one group needed more attention. At some point, we had to ask a waitress about our refill which was forgotten. We ended up with 2 extra plain scones instead of 4.
So we waited almost 40min to have 2 plain scones. We had to claim for more tea as well.
No smile, no attention, no one asked if we wanted more tea, not aware about our refill etc.
We had to claim for the cake of the day as our first waitress proposed to us at the beginning of our afternoon tea. We were very happy about the teas, the sandwich and pastries but the service was really bad from our point of view.
Of course, we don't need to have someone asking each 5 minutes if everything is fine but from my first experience, the waiter checked regularly to see if everything was fine.
We also know that some days could me more difficult or busy but we believed that the client shouldn't feel it. And it looked very disorganised and the waiters seemed overwhelmed.
Not really sure about recommending to a friend. Generally, you expect almost the same or better service from previous good experience. I hope you will use this review to improve for other clients as the Afternoon Tea menu is very nice.
Thanks

On arrival we were asked to take a seat in reception, we had to wait no more than five minutes before we shown into the conservatory where we were to be seated. Service was prompt and the staff were polite and friendly. Both the food and tea were lovely. Our sandwiches and scones were topped up as was our tea. We were not made to feel rushed and could therefore enjoy are tea at our leisure. The only thing that was a mere blip on the afternoon, was we were asked if we would like some water to which we said yes to as it was a hot afternoon, however on receipt of the bill this was charged to us. The cost irrelevant as I probably would still have had it but I would like to have known this was the case. Otherwise I cannot fault the hotel or the staff and am looking forward to going back.

Friendly staff. Relaxing and dont feel rushed. Sandwiches and scones were standard filling but really nice and you can ask for extras so we did. Sweet selection were non traditional, delicate styles and nice but ok. Martini combination was fun - mini but wuite strong. Tea selection was not extensive but sufficient. Shame the whole set did not come with the decorative cups as the images the hotel gives.

We have a very nice moment for the Afternoon Tea. The vegan option was excellent. Everything was perfect.

The perfect scone with vanilla butter and floral tea

We really enjoyed our Afternoon tea time here. The service is nice and take care of you.
The food was good and we had preferences for the sandwiches and scones!
The room was light and we felt like home.
Would recommend

Overall, a very nice experience! The food was lovely, with the sandwiches and scones playing the star of the show - the desserts left a little something to be desired however!

The only thing I would change about the Tea itself would be that we weren’t sat at such low tables, it was nice to be on sofa’s but the tables were just a tad too low!

The service was good overall but we did have periods of time where the servers were nowhere to be seen but when they were around they were attentive and friendly!

Nice afternoon tea with a good variety of pastries and sandwiches. A little bit overpriced but they can top up so you're not going to leave hungry! Nice and quiet atmosphere, good for a sharing moment with friends and family

I went with a friend to Dukes for a vegan afternoon tea. It was absolutely delicious. The drawing room was a really nice area to be in and the whole thing was a really relaxing way to start the weekend! The service was a bit slow but we weren't in a rush. Would definitely go back!

It was a great experience.

Nice and cosy place for afternoon tea. Staff was friendly but not really committed to looking after us - we had to ask several times for refills and our martinis, we were also not served everything that was promised in the menu.

Classy old-school hotel with a high-quality afternoon tea. The food was good with nice sandwiches, scones and cakes. I had the classic menu and my daughter had a fully vegan option that she was very happy with.
Request to the hotel - please explain the format at the start, especially that you will bring more sandwiches or more scones if we ask. That would have made all the difference to appreciating that we were in for a proper feast.

Duke's is one of those hidden gems - impeccable service and a most luxurious afternoon tea all in a quiet, intimate oasis in the middle of London.

Food was delicious and the ambiance was top notch would definitely come for afternoon tea again.

What a spectacular afternoon tea experience!! We had come to London on vacation and were hoping for an English afternoon tea. We chose this location for our tea due to dietary restrictions, since Dukes London has a vegan tea menu. We could not have chosen better!! The food was scrumptious (vegan menu consisted of sandwiches, scones, and several desserts), the tea was delicious, the service was really attentive and extraordinary.

The service and decor were lovely. Duke's is tucked away in a quiet corner, a tiny luxury oasis in the middle of Central London. The food was lovely and the tea selection was splendid.

Really great afternoon tea , me and my partner both had the vegan option and it was more than we could manage!
They also made a special plate to say happy birthday!