Afternoon Tea at Gong, Shangri-La At The Shard

4.1
108 reviews
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£41 and over
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Afternoon Tea

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Afternoon Tea
The name GŎNG derives from the Chinese word ‘dougong’ – a unique structural element of interlocking wooden brackets commonly seen in traditional Chinese architecture and featured throughout the sky-high venue.

The elevated space’s design is inspired by the mythical aspect of cinnabar, a mineral historically used to create the ‘dragon red’ walls of Chinese Imperial Palaces and believed to enhance positive energy. With interiors reminiscent of the traditional boudoirs of the West, GŎNG’s design incorporates a contemporary twist to promote modern Asian aesthetics.
Treat yourself with the highest Afternoon Tea in London

Special Offers

Champagne afternoon tea and ticket to the View From The Shard: £90

Enjoy a sky-high experience with a Champagne afternoon tea and a fast track ticket to ‘The View’ located at the pinnacle of the iconic Shard tower priced at £90 per person. From 800ft above at the top of London’s tallest building your gaze can stretch for up to 40 miles in every direction. Unwind over a delicious champagne afternoon tea served in GONG.

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.

Valid For: 1 - 20 people

Starts: 9 July 2019

Ends: 30 November 2019

Availability: Daily 12:00-16:00

1,000-Point Tables

See availability for 1,000 point tables

Mon - Thu 12:00PM - 4:00PM

What 108 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.0
service
4.5
ambience
3.5
value
Noise · Moderate
83% of people would recommend it to a friend
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J
Dorset
1 review
Dined on 3 August 2019
Overall 4food 4service 5ambience 5

Lovely afternoon tea, nice selection of cakes, teas and coffees along with scones and sandwiches

OT
Las Vegas
1 review
Dined on 25 July 2019
Overall 3food 2service 3ambience 2

The view is great. Otherwise it was just ok.

JN
Norfolk
1 review
Dined on 22 June 2019
Overall 2food 2service 4ambience 3

Whilst the location and view are superb, unfortunately the standard of the afternoon tea was very poor - I've had better afternoon tea in the local pub in my village. The sandwiches were very bland, and some of the cakes (in particular the lemon drizzle) were very dry. There was also no flexibility whatsoever - one of the sandwiches was 'ham and piccalilli' - my husband doesn't like piccalilli and so asked for plain ham, and he was told that the sandwiches are pre-made and so this wasn't possible! Really??? At £72 per head (or £60 without the champagne), you would expect not only a good standard of food, but also some degree of flexibility - he was only asking for no pickle! Our waitress was very helpful and friendly, but clearly they are trained to just 'stick to the menu' at all times - my husband also doesn't particularly like nuts (it's not an allergy, he's just not keen on them), and so asked if he could swap the chocolate & hazelnut cake for something else - again we were told this wasn't possible, although he could order extra of any of the other items if he wished, which seems rather a wasteful way to do things! This was to celebrate a special wedding anniversary, and we were both very disappointed by the whole experience.

PR
London
5 reviews
Dined on 19 June 2019
Overall 3food 3service 5ambience 5

We all know that you're paying for the view but the food is nothing special.

M
London
4 reviews
Dined on 2 June 2019
Overall 5food 4service 4ambience 5

The view is amazing and the tea and sandwiches were lovely but the cakes a bit small and it is seemed a little overpriced for what it was. The staff seemed a little bit busy so was hard at points to attract attention but all were very friendly and we did get a window seat, as requested for my fathers 75th and they did bring up a big piece of cake for him with a little birthday message on it, which he loved. So I would recommend the venue for this and the view. Thank you for making my Dad happy

LO
London
1 review
Dined on 1 June 2019
Overall 1food 2service 1ambience 1

Despite the fact that I’ve booked a table for three with credit card preauthorised and arrived in time, we were told by the receptionist to wait in the lobby because they don’t have our reservation and there’s no table available. After 20 minutes after reservation time we’re assigned to a temporary table with bar stools instead of normal arm chairs and they’re extremely uncomfortable.

The service didn’t pay any attention to us, not sure if they lack staff or other reasons we were kept waiting another 15-20min before we actually ordered food and another 30-40min for our food to get ready, and even worse, disgustingly we’ve found hair in our food.


The price of £58 pp excluding service charge is totally not worth it. Have been to Ting at the 35th floor and had almost the same view but everything else was much much better.

AH
London
1 review
Dined on 1 June 2019
Overall 3food 4service 2ambience 4

The food itself was very nice and the view was spectacular. The service however let it down completely, as was very slow and it was very difficult to draw anyone's attention.

HR
1 review
Dined on 27 May 2019
Overall 3food 3service 1ambience 5

Service was extremely slow, and to pay £25 pounds for this was very disappointing

P
London
1 review
Dined on 25 May 2019
Overall 3food 2service 3ambience 3

The experience of being 52 floors up is the big selling g point
This is something that is for that special occasion rather than enjoying an afternoon tea

The charging £33 per glass of champagne throws a damp squib on the whole event
Overlooking that the sandwiches were not quite as fresh as they may have been when made 1s t thing that morning and the deserts lacking character in the wow department destroys the excitement and occasion why you were there

Surrounds are lovely and a wonderful view struggle to overcome the disappointment when you receive your £200+ bill for afternoon tea on the 52nd floor

Advise going to Windows in the Hilton tower if it the view you are seeking as the Michelin star justifies the difference in quality

RR
New York Area
4 reviews
Dined on 24 May 2019
Overall 5food 5service 5ambience 5

Afterward tea wonderful very tasty, staff very nice

JB
1 review
Dined on 23 May 2019
Overall 5food 5service 5ambience 5

This was booked for my 50th with my mum and sister. We had a lovely window, which had been requested. Pango as our waiter, he was very pleasant and attentive. It was just the right amount of food and we were offered more should we want it. The scones were my favourite, prefectly buttery, not dry at all.
Overall a fabulous experience and perfect for a special occasion. Thank you!

KW
1 review
Dined on 21 April 2019
Overall 4food 4service 5ambience 5

I love the relaxed feel of this place – like a comfortable dining room in a friends home. The view from the lobby and Gong were incredible and I definitely would return to try more dishes. The afternoon tea was amazing and the fruit teas were refreshing. Service was well-timed and friendly and the time given was perfect.

O
Brighton
1 review
Dined on 12 April 2019
Overall 3food 4service 1ambience 5

Everything about being in the shard was great. The view was unreal. However the Gong service was very slow, you have to struggle to get a waiters attention to be served or get refills. Our scones were served with jam only, I had to ask for the clotted cream to which the waiter had said he had run out of.. having been to many afternoon teas, this one was not worth the price you pay.

OT
London
1 review
Dined on 22 March 2019
Overall 2food 2service 2ambience 3

Service was really disappointing. We had to ask to order after being seated for 30 minutes. Requested sandwiches with no butter but they arrived with. Table not cleared after an hour. Again we had to ask. The manager however took all the feedback on board and amended our bill. Not what you expect at Shangri-La However.

KP
London
1 review
Dined on 19 March 2019
Overall 3food 3service 2ambience 3

A nice afternoon tea but it is expensive and there are other venues which offer better afternoon tea at a much cheaper price. Definitely paying for location which is pretty impressive.

MM
London
1 review
Dined on 2 March 2019
Overall 3food 3service 1ambience 4

We were excited in anticipation if the visit but disappointed in our welcome. The receptionist was cool and uncaring. We were shown to our table and abandoned, no help with coats or what procedures were. Made to feel we were a nuisance. However, our waitress was lovely. Disappointing!

OT
London
1 review
Dined on 16 February 2019
Overall 5food 5service 5ambience 5

Excellent service and location! Madalina was also an excellent host. Thank you

ML
London
2 reviews
Dined on 16 February 2019
Overall 5food 5service 5ambience 5

Wonderful experience from start to two-hours later finish. Our host Madalina was superb. The ambience was buzzy and warm, the service exceptional and the food (with replenishments) was delicious. Excellent choice of teas and tasty sandwiches and unusual and attractive cakes. Oh, and GREAT VIEWS even on a dull day!

J
London
3 reviews
Dined on 9 February 2019
Overall 5food 5service 5ambience 5

Excellent food , attentive staff and amazing views !! What more could you ask for !a lovely day was had by all

OT
London
1 review
Dined on 2 February 2019
Overall 3food 2service 3ambience 5

The food was ok, not great. There was one attendant who was lovely, her name was Magdalina I think. The other people were unfriendly and unprofessional, someone came to us to say we had to leave in 30mins, but we still had one hour to enjoy ourselves, she got it wrong. That was a bit of a buzzkill. The view is outstanding though.

HK
London
1 review
Dined on 19 January 2019
Overall 3food 3service 3ambience 3

I booked an afternoon tea at Gong. The service from Spiros who was serving us was great. He moved us to a window seat as I had initially requested once one became available. My only gripe was that the message I had emailed to the restaurant about it being my husband's birthday had not been passed on hence my request for something special to mark the occasion was not fulfilled for which Spiros did apologise.
The sandwiches were good as was the choice of tea on offer. These were all topped up if needed. The Shangri La welcome tea was lovely. The scones and cakes were also lovely. The view from the 52nd floor is amazing!

g
London
1 review
Dined on 12 January 2019
Overall 5food 4service 5ambience 5

what a fantastic place to have afternoon tea,staff so friendly and helpful,views are brill,this was a treat for the wife on her birthday and it didn't disappoint, she was even given a little treat which was totally unexpected, I would certainly recommend this experience

AC
London
1 review
Dined on 11 January 2019
Overall 4food 4service 4ambience 4

This was a good venue for a friend's special birthday treat. Neither of us currently lives in London so afternoon tea was perfect.

M
London
3 reviews
Dined on 10 January 2019
Overall 5food 5service 5ambience 5

Nice, elegant and quiet place to entertain business associates. Brilliant service, delicious food and generally an elite experience.

PJ
London
1 review
Dined on 6 January 2019
Overall 4food 3service 5ambience 5

My daughter and me had reserved for afternoon Tea at Gong and it was wonderful.
Specially the view by night was amazing.
We stayed there for more than 2 hours and it was never a dull moment.
Hopefully we can go there again in future.
Thank you for everything.
Kind regards from Holland.
Mrs. and Ms. Jorna

EG
London
1 review
Dined on 31 December 2018
Overall 5food 5service 5ambience 5

Amazing Afternoon tea! I especially asked toi ben seated by the Window. It

DJ
London
16 reviews
Dined on 30 December 2018
Overall 5food 4service 4ambience 4

I recently had afternoon tea at Gong with my God daughter for her 16th birthday which she loved! The staff were friendly and helpful but not particularly attentive. It took quite some time to get their attention on a number of occasions. The food was very nice and the view amazing. I would recommend this restaurant.

JB
London
6 reviews
Dined on 25 December 2018
Overall 5food 5service 4ambience 5

A friendly service with great views looking over London towards the east. A different twist to spending Christmas Day with family or friends. The Afternoon Tea did have a slight festive feel to it. Great choice and they top you up with sandwiches, scones and delicious little cakes if you request this.

Despite giving the event 5 stars because of the afternoon tea itself and the location. Staff were a little slow at the outset and confusion also arose over the pricing which was misleading. We requested a bottle of champagne which was cheaper than buying glasses. The menu shows 2 prices for a glass and or so we thought a bottle, but that wasn't the situation. We queried this when we asked for the bill and appeared to be charged extra. They then came back with a revised bill. We thought the champagne was £68 per bottle, we were charged £88, this wasn't reflected on their menu. Shangri-La need to be clear about this and upfront with their information.

Otherwise still great fun and worth 5 stars.

JN
London
2 reviews
Dined on 21 December 2018
Overall 5food 5service 5ambience 5

I have visited the gong bar several times and i am never disappointed. Great afternoon tea. Lovely scones, sandwiches and cakes. Treated my grandad and mum as a festive treat.
Lovely choice of champagne, wine and spirits
Cannot wait to go back again

NP
London
1 review
Dined on 18 December 2018
Overall 5food 5service 5ambience 5

Excellent afternoon tea, good selection of fresh quality sandwiches and the cakes were amazing. Staff were lovely, always asking if we wanted extra sandwiches or our tea refilling.
The views were beautiful, we reserved our table for 15:30 so got to see London by day and night.

CB
Bath
1 review
Dined on 16 December 2018
Overall 4food 4service 4ambience 4

The position of our table was not the best when looking around at other people who were seated next to a window which is one of the main reasons of visiting.

KA
Berkshire
1 review
Dined on 15 December 2018
Overall 2food 2service 2ambience 2

Moved 3 times before being given our actual table, afternoon tea took a long time to arrive. We were given complimentary glasses of champagne to celebrate our engagement which was very generous of the staff. Extra sandwiches was a bonus however it seemed like they had been sat out a long time and resulted in both of us being unwell in the evening.

KR
London
1 review
Dined on 14 December 2018
Overall 2food 1service 2ambience 4

Great view but awful food. Paid huge amount of money for a terrible afternoon tea. Dry sandwiches, tiny scones and only 5 small cakes between 2. Been other places and paid much less with much better food.
I commented to 2 staff members that the bread was dry and crispy but with no response. Never again.

IA
London
1 review
Dined on 13 December 2018
Overall 5food 4service 5ambience 5

The view is stunning, the tea was amazing and the variety of the festive tea treats was great.

J
London
1 review
Dined on 1 December 2018
Overall 5food 5service 5ambience 5

Lovely service, amazing views, superb afternoon tea

OT
1 review
Dined on 24 November 2018
Overall 5food 4service 3ambience 5

They didn’t make it that special for a birthday, service was really slow but the food and atmosphere was great

PS
Hertfordshire
2 reviews
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

Lovely afternoon tea. A real treat. The food was all fantastic, as was the service and the views.

c
Nottingham
2 reviews
Dined on 23 November 2018
Overall 4food 3service 5ambience 5

It's all about the location - stunning view of course. Service was excellent, too. Sandwiches were disappointing, a bit mean when it came to fillings. We asked for more as we weren't exactly feeling replete for our £58 worth, and this was brought to us with good grace. No pressure to vacate our table at any particular time, and we could have happily stayed on for another hour or so if we didn't have another engagement. On the whole, would recommend this as a lovely experience - just remember to speak up if you feel that the quantity of food is on the sparing side.

OT
Dallas
5 reviews
Dined on 21 November 2018
Overall 5food 5service 5ambience 5

We were looking for a nice place to enjoy a traditional afternoon tea. What a fantastic place with the best view of London (restaurant / bar is on the 52nd floor of the Shard). We highly recommend it. It was one of our highlight of our trip in London.

JB
Buckinghamshire
1 review
Dined on 17 November 2018
Overall 3food 4service 3ambience 2

Overall a pretty good experience, however.... We arrived 5 minutes before our reservation and were asked to take a seat in the hotel lobby as our table wasn't ready. After 25 minutes I asked what was going on as we had very little info. When we eventually actually made it to the restaurant the service was excellent and we were given a table with an excellent view together with a free glass of champagne.
However this was 45 minutes after our reservation so really the least I would expect.

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