Afternoon Tea at Gong, Shangri-La At The Shard
The elevated space’s design is inspired by the mythical aspect of cinnabar, a mineral historically used to create the ‘dragon red’ walls of Chinese Imperial Palaces and believed to enhance positive energy. With interiors reminiscent of the traditional boudoirs of the West, GŎNG’s design incorporates a contemporary twist to promote modern Asian aesthetics.
Treat yourself with the highest Afternoon Tea in London
Champagne afternoon tea and ticket to the View From The Shard: £90
Enjoy a sky-high experience with a Champagne afternoon tea and a fast track ticket to ‘The View’ located at the pinnacle of the iconic Shard tower priced at £90 per person. From 800ft above at the top of London’s tallest building your gaze can stretch for up to 40 miles in every direction. Unwind over a delicious champagne afternoon tea served in GONG.
Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.
Valid For: 1 - 20 people
Starts: 9 July 2019
Ends: 30 November 2019
Availability: Daily 12:00-16:00
See availability for 1,000 point tables
Mon - Thu 12:00PM - 4:00PM
A few noisy guests but nothing too distracting. Good food, good service, great views. Pricey but worth it for a special occasion.
excellent！good view，nice sevice
The view is extraordinary! But...at 70£ a head with a glass of champagne, plus service, (and we had additional glass of champagne each at 15£ each) to feel rushed and shooed out as we'd gone over our 2 hours (first we'd heard of a 2 he time limit) even though we only got bought our tea when we asked for it. Not cool. The waiter was literally clearing out plates whilst we were still drinking our tea. Even took the milk away when we still had over half a pot each left. Our bill was £287 for 3 ppl. I expect bloody good service for that. An idea: if you need the table why not suggest moving us to finish our tea at the bar? We would have stayed and ordered more champagne too.
Fyi: food is ok, fairly good. They are willing to top up but you have to ask, they don't offer.
The views are spectacular, the food is delicious, and the service is wonderful.
The afternoon tea here was amazing. Beautiful views, beautiful food and beautiful relaxed atmosphere we definitely recommend.
When u sit, one of the guest will have there back against the view which is a shame as u pay alot to enjoy the view
The finger sandwiches do not taste fresh
The tea is standard
The dessert was not tasty
And the value for money is not worth it plus they take 12.5% service charge for nothing!!
Such confusion checking in and tea is really on 34 not 54 but they take overflow at their bar up there with NO Mary Poppins theme. It’s like a “bait-and-switch” mess I never expected from Shangri last. No wonder there’s not one in NYC— it could never last. Nobody could explain the confusion.
My friend and I decided to treat ourselves to this experience as we hadn’t seen each other in a while.
To be honest it was probably one of the worst afternoon teas I’ve ever had.
The actual food was meh at best, four small sandwiches, two rock hard scones that potentially could be used as weapons and four gooey cakes.
Whilst I admit the staff did cater for my dietary requirements, little things like only having one knife to use with all the food and not asking if we wanted our tea topped up we’re poor service for the price.
We also had booked a package that included tickets to the top of the Shard. This seemed to throw the staff and they wandered off with my phone to try and sort it out. Again I didn’t think walking away with someone’s phone was particularly professional.
For £90 each the whole experience wasn’t worth the money, I have had better and cheaper teas elsewhere. We were both utterly starving by the time we left so I would rate the whole thing as disappointing. I guess you pay for the view.
Lovely afternoon tea, nice selection of cakes, teas and coffees along with scones and sandwiches
The view is great. Otherwise it was just ok.
Whilst the location and view are superb, unfortunately the standard of the afternoon tea was very poor - I've had better afternoon tea in the local pub in my village. The sandwiches were very bland, and some of the cakes (in particular the lemon drizzle) were very dry. There was also no flexibility whatsoever - one of the sandwiches was 'ham and piccalilli' - my husband doesn't like piccalilli and so asked for plain ham, and he was told that the sandwiches are pre-made and so this wasn't possible! Really??? At £72 per head (or £60 without the champagne), you would expect not only a good standard of food, but also some degree of flexibility - he was only asking for no pickle! Our waitress was very helpful and friendly, but clearly they are trained to just 'stick to the menu' at all times - my husband also doesn't particularly like nuts (it's not an allergy, he's just not keen on them), and so asked if he could swap the chocolate & hazelnut cake for something else - again we were told this wasn't possible, although he could order extra of any of the other items if he wished, which seems rather a wasteful way to do things! This was to celebrate a special wedding anniversary, and we were both very disappointed by the whole experience.
We all know that you're paying for the view but the food is nothing special.
The view is amazing and the tea and sandwiches were lovely but the cakes a bit small and it is seemed a little overpriced for what it was. The staff seemed a little bit busy so was hard at points to attract attention but all were very friendly and we did get a window seat, as requested for my fathers 75th and they did bring up a big piece of cake for him with a little birthday message on it, which he loved. So I would recommend the venue for this and the view. Thank you for making my Dad happy
Despite the fact that I’ve booked a table for three with credit card preauthorised and arrived in time, we were told by the receptionist to wait in the lobby because they don’t have our reservation and there’s no table available. After 20 minutes after reservation time we’re assigned to a temporary table with bar stools instead of normal arm chairs and they’re extremely uncomfortable.
The service didn’t pay any attention to us, not sure if they lack staff or other reasons we were kept waiting another 15-20min before we actually ordered food and another 30-40min for our food to get ready, and even worse, disgustingly we’ve found hair in our food.
The price of £58 pp excluding service charge is totally not worth it. Have been to Ting at the 35th floor and had almost the same view but everything else was much much better.
The food itself was very nice and the view was spectacular. The service however let it down completely, as was very slow and it was very difficult to draw anyone's attention.
Service was extremely slow, and to pay £25 pounds for this was very disappointing
The experience of being 52 floors up is the big selling g point
This is something that is for that special occasion rather than enjoying an afternoon tea
The charging £33 per glass of champagne throws a damp squib on the whole event
Overlooking that the sandwiches were not quite as fresh as they may have been when made 1s t thing that morning and the deserts lacking character in the wow department destroys the excitement and occasion why you were there
Surrounds are lovely and a wonderful view struggle to overcome the disappointment when you receive your £200+ bill for afternoon tea on the 52nd floor
Advise going to Windows in the Hilton tower if it the view you are seeking as the Michelin star justifies the difference in quality
Afterward tea wonderful very tasty, staff very nice
This was booked for my 50th with my mum and sister. We had a lovely window, which had been requested. Pango as our waiter, he was very pleasant and attentive. It was just the right amount of food and we were offered more should we want it. The scones were my favourite, prefectly buttery, not dry at all.
Overall a fabulous experience and perfect for a special occasion. Thank you!
I love the relaxed feel of this place – like a comfortable dining room in a friends home. The view from the lobby and Gong were incredible and I definitely would return to try more dishes. The afternoon tea was amazing and the fruit teas were refreshing. Service was well-timed and friendly and the time given was perfect.
Everything about being in the shard was great. The view was unreal. However the Gong service was very slow, you have to struggle to get a waiters attention to be served or get refills. Our scones were served with jam only, I had to ask for the clotted cream to which the waiter had said he had run out of.. having been to many afternoon teas, this one was not worth the price you pay.
Service was really disappointing. We had to ask to order after being seated for 30 minutes. Requested sandwiches with no butter but they arrived with. Table not cleared after an hour. Again we had to ask. The manager however took all the feedback on board and amended our bill. Not what you expect at Shangri-La However.
A nice afternoon tea but it is expensive and there are other venues which offer better afternoon tea at a much cheaper price. Definitely paying for location which is pretty impressive.
We were excited in anticipation if the visit but disappointed in our welcome. The receptionist was cool and uncaring. We were shown to our table and abandoned, no help with coats or what procedures were. Made to feel we were a nuisance. However, our waitress was lovely. Disappointing!
Excellent service and location! Madalina was also an excellent host. Thank you
Wonderful experience from start to two-hours later finish. Our host Madalina was superb. The ambience was buzzy and warm, the service exceptional and the food (with replenishments) was delicious. Excellent choice of teas and tasty sandwiches and unusual and attractive cakes. Oh, and GREAT VIEWS even on a dull day!
Excellent food , attentive staff and amazing views !! What more could you ask for !a lovely day was had by all
The food was ok, not great. There was one attendant who was lovely, her name was Magdalina I think. The other people were unfriendly and unprofessional, someone came to us to say we had to leave in 30mins, but we still had one hour to enjoy ourselves, she got it wrong. That was a bit of a buzzkill. The view is outstanding though.
I booked an afternoon tea at Gong. The service from Spiros who was serving us was great. He moved us to a window seat as I had initially requested once one became available. My only gripe was that the message I had emailed to the restaurant about it being my husband's birthday had not been passed on hence my request for something special to mark the occasion was not fulfilled for which Spiros did apologise.
The sandwiches were good as was the choice of tea on offer. These were all topped up if needed. The Shangri La welcome tea was lovely. The scones and cakes were also lovely. The view from the 52nd floor is amazing!
what a fantastic place to have afternoon tea,staff so friendly and helpful,views are brill,this was a treat for the wife on her birthday and it didn't disappoint, she was even given a little treat which was totally unexpected, I would certainly recommend this experience
This was a good venue for a friend's special birthday treat. Neither of us currently lives in London so afternoon tea was perfect.
Nice, elegant and quiet place to entertain business associates. Brilliant service, delicious food and generally an elite experience.
My daughter and me had reserved for afternoon Tea at Gong and it was wonderful.
Specially the view by night was amazing.
We stayed there for more than 2 hours and it was never a dull moment.
Hopefully we can go there again in future.
Thank you for everything.
Kind regards from Holland.
Mrs. and Ms. Jorna
Amazing Afternoon tea! I especially asked toi ben seated by the Window. It
I recently had afternoon tea at Gong with my God daughter for her 16th birthday which she loved! The staff were friendly and helpful but not particularly attentive. It took quite some time to get their attention on a number of occasions. The food was very nice and the view amazing. I would recommend this restaurant.
A friendly service with great views looking over London towards the east. A different twist to spending Christmas Day with family or friends. The Afternoon Tea did have a slight festive feel to it. Great choice and they top you up with sandwiches, scones and delicious little cakes if you request this.
Despite giving the event 5 stars because of the afternoon tea itself and the location. Staff were a little slow at the outset and confusion also arose over the pricing which was misleading. We requested a bottle of champagne which was cheaper than buying glasses. The menu shows 2 prices for a glass and or so we thought a bottle, but that wasn't the situation. We queried this when we asked for the bill and appeared to be charged extra. They then came back with a revised bill. We thought the champagne was £68 per bottle, we were charged £88, this wasn't reflected on their menu. Shangri-La need to be clear about this and upfront with their information.
Otherwise still great fun and worth 5 stars.
I have visited the gong bar several times and i am never disappointed. Great afternoon tea. Lovely scones, sandwiches and cakes. Treated my grandad and mum as a festive treat.
Lovely choice of champagne, wine and spirits
Cannot wait to go back again
Excellent afternoon tea, good selection of fresh quality sandwiches and the cakes were amazing. Staff were lovely, always asking if we wanted extra sandwiches or our tea refilling.
The views were beautiful, we reserved our table for 15:30 so got to see London by day and night.
The position of our table was not the best when looking around at other people who were seated next to a window which is one of the main reasons of visiting.
Moved 3 times before being given our actual table, afternoon tea took a long time to arrive. We were given complimentary glasses of champagne to celebrate our engagement which was very generous of the staff. Extra sandwiches was a bonus however it seemed like they had been sat out a long time and resulted in both of us being unwell in the evening.