Afternoon Tea at The Balcon

4.2
138 reviews
£25 and under
Afternoon Tea

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Afternoon Tea

The Balcon offers a traditional British Afternoon Tea with a French touch including a selection of freshly baked scones, “Parisiennes” pastries, home-made seasonal sandwiches designed by Chef Vincent Ménager and an exclusive tea selection.
What 138 People Are SayingWrite a review
Overall ratings and reviews
4.2based on all time ratings
4.1
food
4.2
service
4.1
ambience
3.8
value
Noise · Quiet
87% of people would recommend it to a friend
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H
Harpo
London
83 reviews
Dined on 5 December 2018
Overall4food4service4ambience4

Lovely time at the Balcon for afteroon tea.

G
Goodeater
London
13 reviews
Dined on 2 December 2018
Overall5food5service4ambience4

Had a most enjoyable tea with a good selection of sandwiches, lemon curd to die for to go with the scones and lovely cakes accompanied by a generous glass of champagne apart from tea (or coffee). All served by charming, pleasant, attentive staff.
Highly recommend.

M
Manda
Washington DC
21 reviews
Dined on 29 November 2018
Overall4food3service5ambience5

The second time I have been here to afternoon tea and I would go again and again. Decent sandwiches (not the best ever, but still nice) and nice sweet treats too. The service is excellent and friendly, and the venue is perfect. A lovely dining room, the right noise level so that it's not too quiet but you can have a lovely catch up with family and friends.

G
George1
Yorkshire
1 review
Dined on 25 November 2018
Overall5food4service4ambience4

This was an unexpected bonus on a trip to London trying out an unknown (to us) venue. We found it exceeded our hopes and more. The food was excellent, the staff friendly and helpful and the ambience was just right. We will not pass The Balcon by the next time we visit London.

L
vipLaura
London
31 reviews
Dined on 17 November 2018
Overall4food4service5ambience4

This is a very good afternoon tea option. Reasonably priced, excellent service, excellent pastries, nice tea selection, and we were able to book at fairly short notice. Only area for improvement would be the sandwiches, some slightly odd choices! I will definitely go back.

AT
AndreaT
London
1 review
Dined on 15 November 2018
Overall5food5service5ambience5

Great food and fine service. Little chilly inside but was okay. Would definitely recommend.

A
vipAlii
London
9 reviews
Dined on 9 November 2018
Overall2food1service4ambience2

The quality of the food is not great. Unfortunately it was the worst tea I've had in London. However, the service and staff were fantastically attentive and very pleasant. The menu just needs to be revamped.

MS
MandyS
London
6 reviews
Dined on 3 November 2018
Overall5food5service5ambience5

We had the free-flowing champagne afternoon tea. Service was superb, champagne was indeed free-flowing and we had a great time.

c
christinem
London
2 reviews
Dined on 22 September 2018
Overall5food5service5ambience5

our first time at The Balcon it was first class and we will definitely return. the service outstanding, greeted at the door and our bags brollies etc stored for us. Beautiful surroundings which made our visit special as we had booked for a surprise for a family event. The afternoon tea was delicious and as we couldn't eat everything we were offered a box to bring gorgeous cakes home with us.

S
vipScott
New York Area
10 reviews
Dined on 12 June 2018
Overall5food5service5ambience5

Our first high Tea and we loved it.

MD
MrsDimo
1 review
Dined on 30 May 2018
Overall5food5service5ambience5

The staff was wonderfully accommodating for my allergies. The reservation process waz quick and easy and the Afternoon Tea set up was so much fun!

R
Rachel
Minneapolis
1 review
Dined on 13 May 2018
Overall5food4service5ambience5

My husband and I went for afternoon tea. Having not done this before, we thought it was quite fun and the sandwiches and pastries were good. I would go back.

ES
ErinS
London
1 review
Dined on 24 March 2018
Overall5food5service5ambience5

We had afternoon tea here, and it was amazing especially for the price. We ordered the afternoon tea menu with champagne included for 31 pounds. They bring out the champagne first and then the traditional tray with 3 plates. It had 3 different types of scones with cream and jam, 4 small desserts, and 4 different types of sandwiches. The hotel is beautifully decorated and they have a room in the back too that is really beautiful with a harp player while you drink your tea. You can't find this price anywhere else in the city center!

P.S. make sure you dress somewhat nice because we were by far the most underdressed people there

F
Foodloverpersonified
London
27 reviews
Dined on 5 February 2018
Overall5food5service5ambience5

Very pleasant staff and nice food.

SH
SoniaH
London
4 reviews
Dined on 3 February 2018
Overall5food5service5ambience5

Accommodated a vegan diet, and moved us to a different table when requested. Food was slow coming out for us, but they were very gracious about it and topped everyone's champagne up, which we appreciated. The kids afternoon tea is delightful in particular.

I
Iluvgoodfood
London
9 reviews
Dined on 21 January 2018
Overall5food5service5ambience4

This was a booking for three people, each one of us had dietary requirements which were all fulfilled. The Gluten Free Scones were just as good as the normal scones, light and delicious my friend was so excited to try such delights. We can't really fault anything here. The bottomless bubbles were really good too well worth the money spent.

OT
OpenTable Diner
London
10 reviews
Dined on 31 December 2017
Overall3food3service2ambience4

For a £50 price tag per person on afternoon tea we expected more. A lovely location in Central London; although the restaurant vibe definitely leans towards bistro dining rather than Brirish afternoon tea culture. We waited for 20 minutes before a small, flat plate of sandwiches appeared - The plate was chilled, proving the sandwiches were prepared hours before and had gone stale in a fridge over the afternoon. A bland mushroom pie later appeared followed by, finally, the traditional 'free' of afternoon cakes and scones we expected to be presented from the start - with the sandwiches! Despite asking for no alcohol, we were given a tiramisu slice - a problem considering my partner is Muslim. The tea was served in a very pretty but totally impractical metal pit which would give the hardest skin types a nasty burn. Inattentive staff who were too busy chatting or fussing over empty table preparations for the dinner shift. Shortly? A disappointing, over-priced mess that I definitely wouldn't recommend!

M
Marita
London
17 reviews
Dined on 3 December 2017
Overall3food4service2ambience3

On arrival we were ignored by the staff (plentiful in an almost empty restaurant) that was busy talking amongst themselves but eventually caught someone’s attention.
Waiter took our coat and showed us to our table.

We were given the afternoon tea menu and option and ordered a glass of champagne, which was promptly served. Tea order wasn’t taken and the trays of cakes and scones turned up, followed by the sandwiches. Eventually we could place our order for the tea. The tea selection was very nice. Had to ask twice for water v fire it was served.

The cakes, scones and sandwiches were nice. We asked for more sandwiches, which took 40 mins...... We asked for more tea, which also took a long while and was then brought up wrong but at that point we couldn’t be asked to point it out as we didn’t want to wait another 10 mins for the correct tea.

The manager was made aware that we were unhappy about the lack of service and was very apologetic and offered us a cocktail on the house and waved the service charge, which I appreciate.

I waked past the Rose Lounge, which looked like it was given a lot more attention by the service staff.

I would suggest that you offer afternoon tea only in the Rose Lounge and not on the restaurant. Why compete within your own house, especially when the staff doesn’t se interested in the guests?

Anyway, thanks to the nice manager who went to a lot of effort to make things right, we had a nice afternoon.

KT
vipKellyT
New York Area
18 reviews
Dined on 25 November 2017
Overall5food5service5ambience5

What a great end to our London trip. Everything was perfect. We highly recommend The Balcon for afternoon tea.

ML
MepLon
London
21 reviews
Dined on 4 November 2017
Overall5food5service5ambience4

Lovely afternoon tea & good value

OT
OpenTable Diner
Denver
1 review
Dined on 23 October 2017
Overall4food4service4ambience4

I had booked this reservation a while back for the Rose Lounge but when we got there they told us it was booked at the restsurant instead. I was kind of upset for the mix up. This trip was my 50th birthday and my daughter's 25th birthday celebration and wanted all to be perfect. However the restaurant was beautiful and the tea service excellent!

t
thumby37
London
8 reviews
Dined on 20 August 2017
Overall4food4service4ambience4

I took my 13-year old nieces to afternoon tea on a Sunday afternoon. With so many afternoon tea options it was challenging to pick a place that was affordable and had good reviews but I ended up choosing the Balcon. We sat in the restaurant (not the Rose Room) which was preferable as we were more comfortable and we got a nice window view to watch the people walking by. The tea selection was great and we enjoyed being able to smell the teas before choosing and being able to change teas throughout. The sandwiches were the weak point but the scones and pastries were amazing. I was worried we wouldn't have enough but it was more than plenty for the 5 of us and we didn't ask for any additional items. The service was great although you could tell the servers had some concerns with the weight of the Chinese tea pots and not wanting to drop them. Overall, we had a great time and it was a perfect British experience for my nieces!

OT
OpenTable Diner
London
1 review
Dined on 29 July 2017
Overall5food5service5ambience5

Great please, lovely service and they offered great Vegan options.

PS
PriS
London
2 reviews
Dined on 22 July 2017
Overall5food4service5ambience5

My friend and I were looking for a restaurant to have afternoon tea in, for a birthday - The Balcon was an amazing choice!
We're first timers when it comes to afternoon tea and we both agree that this is an excellent place to start! The food was lovely, the tea was amazing, the champagne was delicious and the atmosphere made us feel very sophisticated!
The service was fantastic, they were so kind to us considering we had ran in the rain to get inside and probably looked a bit dishevelled.
We highly recommend to any newcomers who haven't experienced Afternoon Tea!

JR
vipJRWE
Memphis
9 reviews
Dined on 9 July 2017
Overall5food4service5ambience5

Lovely restaurant - wonderful food. Was there with my sister while visiting the city and would love to go back with my husband! Perfect dinner location. Room is beautiful. Food and wine choices excellent. Service was impeccable. Would recommend to anyone going to the City.

OT
OpenTable Diner
London
5 reviews
Dined on 10 June 2017
Overall4food3service4ambience3

Notified on booking that this was a booking for my wife's birthday, my daughter also contacted the venue with the same . Disappointed that nobody acknowledged this.

OT
OpenTable Diner
London
1 review
Dined on 20 May 2017
Overall5food5service5ambience5

Everything about the experience was first class. My partner and I had afternoon tea, with the food excellent and the service attentive and friendly. Well worth a visit!

OT
OpenTable Diner
London
2 reviews
Dined on 22 April 2017
Overall5food5service4ambience5

Great choice of teas, food was good and atmosphere / service great.
Quite a hefty service charge which we hadn't expected.

f
vipforestgateborn
London
31 reviews
Dined on 7 January 2017
Overall4food4service4ambience4

Second time at the Balcon, good service and good food

OT
OpenTable Diner
London
1 review
Dined on 3 January 2017
Overall4food4service5ambience3

We were there for afternoon tea. The staff were really helpful and looked after us very well. The food was scrumptious. Though the ambience in the bar was not as good as in the tea lounge, it was still a lovely place to be. And was nice and quiet!

A
Aidan
London
5 reviews
Dined on 2 January 2017
Overall5food5service5ambience5

Friendly staff and good value for the decent quality of afternoon tea. We spent over two hours slowly eating and we were never rushed by the staff.

LB
vipLadyB12
London
85 reviews
Dined on 30 December 2016
Overall3food3service3ambience3

We opted for a lovely afternoon tea treat with a glass of champagne thrown in for our festive holidays. However, as the Balcon dining room was rather tall in ceiling height together with great walk throughs to and from it - cold drafts can be felt from our seating area - coming in from the main reception area through to its own front door - so it wasn't as warm and cosy as we would have liked. I imagine also that having huge windows on raised side of Whitehall Place doesn't help the restaurant to warm up well but great to catch a glimpse of the Christmas tree outside the Sofitel Hotel.

NG
NGAP
London
2 reviews
Dined on 27 December 2016
Overall2food3service2ambience1

Over priced, poor service- the inexperienced waitress kept bringing the wrong teas, it was embarrassing. The overall atmosphere was poor and cold. No music. Having tea amongst other guests who were having Sunday roast lunches - not ideal. Would not recommend to anyone.

S
Slinky
London
51 reviews
Dined on 3 December 2016
Overall5food4service4ambience5

Great cakes, sandwiches could be better, overall very nice

GW
vipGwenW
Salt Lake City
11 reviews
Dined on 8 October 2016
Overall4food5service3ambience5

Th food was wonderful. The service was OK. Change of shift time and we seemed to get lost in the turnover

F
Foodella
London
2 reviews
Dined on 7 October 2016
Overall5food5service5ambience5

I had Afternoon Tea at The Balcon and the experience was fantastic from start to finish. Fantastic service, great food and tea! I recommend it.

CD
CosticaD
London
3 reviews
Dined on 17 August 2016
Overall5food5service5ambience5

Very good food and the staff was amazing thanks ,we will be back soon .

OT
OpenTable Diner
Buckinghamshire
1 review
Dined on 7 August 2016
Overall4food4service4ambience4

Afternoon tea celebration for my grand-daughter's 18th. She thoroughly enjoyed it. Food good, service good, un-hurried. They brought her a special birthday slate with 'Happy 18th Birthday' in white chocolate and a couple of extra cakes! A doggie bag was necessary. Very enjoyable.

PC
PCatUC
London
21 reviews
Dined on 16 July 2016
Overall2food3service1ambience3

Place is nice and fancy inside a luxury hotel. But service is slow and almost non-existent. And the price for the afternoon tea would imply superior service. We had better service and value for an afternoon tea near Tower Bridge with better pricing.

LL
vipLLum83
New York Area
121 reviews
Dined on 11 July 2016
Overall5food5service5ambience5

We came here for afternoon tea and everything was delicious! Our server Natalie was very attentive and we were so stuffed as we left! Great way to end our trip to London!

FAQs

Afternoon Tea at The Balcon is rated 4.2 stars by 138 OpenTable diners.