Afternoon tea at the Birch Room

Star_8_Created with Sketch.Star_8_Created with Sketch.Star_8_Created with Sketch.star-threequarterCreated with Sketch.star-emptyCreated with Sketch.
3.6
icon/ic_reviewCreated with Sketch.
777 Reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
Afternoon Tea
Top tags:
  • Afternoon Tea
  • Special Occasions
  • Good for Birthdays
Experience a unique French-inspired High Tea at the 5-star Radisson Blu Edwardian, Manchester Hotel.
Guests will dine in the stylish surroundings of The Birch Room, with a High Tea featuring exquisite pâtisserie selections, freshly baked scones, homemade finger sandwiches and much more.
Situated in the city centre’s stunning Free Trade Hall, the Grade II listed property is the perfect place to enjoy the longstanding tradition of High Tea.
What 777 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.6
food
3.9
service
3.5
ambience
3.3
value
Noise · Quiet
61% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
LG
1 review
Dined on 18 May 2019
Overall 2food 4service 1ambience 3

Good food, nice environment. Poor service, inattentive and unaware of customers needs.

Report
Helpful
SB
Manchester
6 reviews
Dined on 21 April 2019
Overall 5food 5service 5ambience 4

Good food and service, friendly and attentive staff. Compared to similar experiences a little on the costly side.

Report
Helpful
OT
London
1 review
Dined on 19 April 2019
Overall 5food 4service 5ambience 4

Excellent place for afternoon tea

Report
Helpful
JC
Manchester
1 review
Dined on 13 April 2019
Overall 3food 1service 4ambience 3

Was disappointed there was not a gentleman's afternoon tea. The sandwich fillings were not good. The cakes were too big and gaudy colours. The room is not as nice as the previous one. Was really disappointed as was looking forward to coming as was fantastic last time. Sorry for the negative response but really didn't think it was good value.

Report
Helpful
SW
1 review
Dined on 10 April 2019
Overall 2food 1service 4ambience 3

We booked here for an Afternoon Tea to celebrate our Anniversary - It is a shame that there wasn't any choice of afternoon teas today apart from the Easter Afternoon Tea as we had been there before and had the Gentlemans Tea menu

On the plus side, the staff were friendly and welcoming here. The warm scones were good but could have been slightly larger (like normal scones). The sandwiches however were very poor as the bread was dry and some of the fillings were quite sparse between the slices of bread - the classic cucumber with beetroot cream cheese on tomato bread (for example) had hardly any beetroot and cream cheese on it. We mentioned about the dry bread issue when paying for the Afternoon Tea - but not much of a response came back or offer of any compensation. The selection of cakes looked very 'artisan' but were very sweet. Some were quite sickly sweet. The little nest with the chocolate eggs inside was probably the best of the cakes.

This Afternoon Tea was quite expensive for what it was (£56 for 2 people) - this included a pot of tea or a cup of coffee (which they would top up on request). My rating is based on this Afternoon Tea is of poor value. The attentiveness of the staff over the teas and coffee's and the relaxing feel of the birch room where we dined were the only plus points of the experience.

So overall not what we hoped our Anniversary Afternoon Tea Celebration was going to have been.

Report
Helpful
AM
Manchester
1 review
Dined on 6 April 2019
Overall 5food 5service 5ambience 4

Great service and food. Ambience and atmosphere was very nice
Lovely way to catch up with friends

Report
Helpful
JM
Manchester
1 review
Dined on 5 April 2019
Overall 4food 4service 4ambience 4

The food and service was excellent. When the afternoon tea arrived we were delighted with the array of choices. I would only say they do need to invest in some small cake boxes as I was unable to finish mine and wanted to take some home. They were very good though and wrapped them in some cellophane bags in a small paper carrier.

Report
Helpful
S
1 review
Dined on 31 March 2019
Overall 3food 5service 3ambience 3

The food was lovely and the staff friendly.

The service was however chaotic and I had to ask for the complimentary prosecco for my mum which the staff where puzzled about even though it was advertised in my booking and confirmation. We had to ask a few times for refills of tea.

The environment was nice but I wasn't a fan of the music.

Report
Helpful
PE
Manchester
1 review
Dined on 31 March 2019
Overall 2food 4service 2ambience 1

We went for a Mother's day treat, understandably it was very busy, but the service was patchy, we had to wait 15/20 minutes for top up tea we asked for and had to ask twice. One waiter was very friendly, another very indifferent. Given that they knew how many bookings they had they might have been better prepared. The food was excellent though.
It was not as enjoyable or as relaxing as I would have liked due to the service and the overbearing DJ music - I asked if this could be turned down a bit but was ignored.

Report
Helpful
d
Manchester
1 review
Dined on 29 March 2019
Overall 5food 5service 5ambience 5

Lovely and relaxing.The service was excellent and very inobtrusive.

Report
Helpful
OT
Manchester
1 review
Dined on 17 March 2019
Overall 4food 3service 4ambience 4

The welcome was fantastic and we were shown to our table and given a menu as soon as we arrived. The menu was explained well and we ordered a glass of champagne while we waited for the afternoon tea to arrive.

The sandwiches were tasty (if slightly dry) and the cake selection was superb especially the strawberry shortcake, however the scones were terrible- small, dry and clagey which left a strange after taste and were difficult to swallow.

The scones should be the highlight of the occasion but these were truly awful, which was a shame as everything else especially the service was first class.

Report
Helpful
ER
Warwickshire
2 reviews
Dined on 16 March 2019
Overall 3food 5service 2ambience 3

We enjoyed the food, nice choice of sandwiches and lovely cakes. However the service was very poor, servers were inattentive and needed to be asked several time when we needed anything. Music level was such that you could not carry out a decent conversation. Disappointed as this was a special celebration. Will not be attempting a return visit.

Report
Helpful
BA
Manchester
1 review
Dined on 13 March 2019
Overall 5food 5service 5ambience 5

Welcomed with friendliness we were early and sat in the bar area..We were taken to our table promptly and made to feel very comfortable. Afternoon tea served, sandwiches were very nice enjoyed the fillings, good choice of cakes and scones It was a 70th birthday celebration for my husband and we were treated to a glass of Champagne. The service was excellent although there was a change over in staff during the time we were there,nothing was too much trouble. No hesitation in recommending Afternoon Tea here..

Report
Helpful
VT
1 review
Dined on 23 February 2019
Overall 2food 1service 4ambience 1

Me and my sister went to the raddisson for afternoon tea we have been many times before and was always perfect but this time it was different the after tea was poor and that’s being nice the sandwiches were bland tasteless the cheese one was just soggy the scones were horrible and no option of a plain scone the cakes at the top were soft and soggy too and the hazelnut cake was to dense we definitely will not be going back as it was a disappointment and we paid £66 which was definitely not worth it.

Report
Helpful
OT
Lancashire
1 review
Dined on 6 February 2019
Overall 1food 1service 1ambience 1

Awful lunch in every way. It was planned to celebrate my birthday. We had booked gluten free x2 for my mum and sister to come with me who are coeliac. Despite booking on the form the gluten free meals, confirming on email afterwards and speaking to the server about it over and over to stipulate their allergy it was terrible. They were violently ill all evening after the meal clearly showing it wasn't gluten free at all. Such a disappointment and waste of £125. We had researched all the different places in Manchester offering afternoon tea before booking here. We have complained and still waiting for the manager to call back

Report
Helpful
PS
1 review
Dined on 25 January 2019
Overall 2food 2service 4ambience 1

This has changed since I last visited. No more gentleman’s afternoon tea. Worst is they have modernised the decor with uncomfortable seating and layout. Less private and loud music playing. Not the experience you’d expect from afternoon tea.

Report
Helpful
OT
Manchester
1 review
Dined on 19 January 2019
Overall 5food 5service 5ambience 5

Afternoon Tea at the Radisson Edwardian was excellent. plenty of food, unlimited tea, coffee, hot chocolate. The service was great and the hotel and resteraunt lovely.

Report
Helpful
AM
Manchester
1 review
Dined on 5 January 2019
Overall 5food 5service 4ambience 5

I treated my mum for her birthday afternoon tea. The staff were very welcoming and attentive. I would definitely return. We could not finish the cakes as we were so full!!

Report
Helpful
DM
Manchester
1 review
Dined on 28 December 2018
Overall 5food 4service 5ambience 5

Absolutely gorgeous room, really friendly staff and the food was plentiful. Will definitely go again, may even stay over!

Report
Helpful
MC
1 review
Dined on 23 December 2018
Overall 1food 5service 1ambience 4

We were accused of "doing a runner" despite paying with a pre paid voucher and leaving a tip. Have made a complaint

Report
Helpful
L
Manchester
3 reviews
Dined on 16 December 2018
Overall 3food 3service 3ambience 3

We've visited before for afternoon tea and had a much better experience. I find it difficult to pay £28 for afternoon tea for a child but they now no longer provided a child's afternoon tea. The menu had changed since I booked and the sandwiches were very strong flavours which meant we didn't eat all our food. The cakes were lovely and the scones delicious. It's disappointing that there isn't a festive themed afternoon tea at this time of year.

Report
Helpful
SH
1 review
Dined on 6 December 2018
Overall 1food 1service 2ambience 3

This was our third visit to the Radisson Blu for afternoon tea. On the two previous occasions we had initially, The Manchester afternoon tea and on the second occasion this was called the gentleman’s afternoon tea.
This time we were told there was only the traditional afternoon tea.
I have to say that the sandwiches were pretty nondescript and rather tasteless. Two scones per person, one of which was chocolate chip. With jam and cream!!!! Plus four very sweet patisseries. Sugar overload. We couldn’t eat all of these, so they were put in a box to bring home.
Whilst the staff were attentive, apparently we were entered as a no show and received an e.mail intimating such, when we had spent £152.00 this was rather galling on top of the fact that the food was lacking the previous deliciousness of the previous two visits. Won’t be returning.Sadly.

Report
Helpful
JB
Manchester
1 review
Dined on 4 December 2018
Overall 4food 3service 5ambience 5

This is our third visit, however there was a savoury option on previous occasions. This would have been our preferred choice. Too many cakes and it enough sandwiches for two of the partys pallets.

Report
Helpful
d
1 review
Dined on 28 November 2018
Overall 3food 2service 2ambience 2

My partner and myself visited for afternoon tea. We had been for afternoon tea here before it changed it's name and concept. We hadn't been told it had changed when we booked. Last time it was exquisite, great decor, fabulous staff, comfortable and delicious. Why change a winning combination?
Two lovely friendly ladies greeted us and showed us to our table. On the way to our table we noticed a drastic change in the decor, all modern and rough wood on the panelled room dividers. We were shown to our table, sat on low sofas, nightmare! My partner has had a knee replacement and I knew he would be uncomfortable.
Very, very small round tables. Not a clever idea for afternoon tea! We ordered our tea and food, I asked for a vegetarian afternoon tea. The waiter left to place the order. We waited 35 MINUTES for our pot of tea. Really? It wasn't even busy.
We had drank our tea before the food arrived and asked for more.
As we were having separate food there was no space on the table for 2 afternoon tea trays. Why are the tables so small?
I had asked for vegetarian meal but never in a million years expected what I got.
4 finger slices of bread, two with a bit of lettuce and half a slice of tomato. I was gobsmacked. Is there no imagination off the chefs for vegetarians?
I asked to send it back and replace with something better.
My partner was happy with his food.
15 minutes later the waiter returned with a fresh plate of finger sandwiches.
4 MEAT sandwiches was what they had sent. I was gobsmacked at the lack of attention to detail. It used to be such a great place.
Eventually the chef did come out of the kitchen and ask me what I wanted.
He returned with some nice avocado and cheese sandwiches, still got one with just lettuce on but I was worn out and could not be bothered sayng anything. We just wanted to leave by this point. A disastrous experience, they will need to up their game to compete with some of the amazing restaurants in the area.
Most disappointed sorry guys.

Report
Helpful
NW
Manchester
1 review
Dined on 27 November 2018
Overall 1food 1service 1ambience 2

We walked in and was seated by a waitress who could not articulate what the menu was but was nice enough. Ordered our afternoon, one member was Vegetarian but they were happy to accommodate. (they no longer do Gentleman's Tea). Some 20 minutes later we were still awaiting service and had not even had our teas and coffees. The waitress explained that she had placed our order twice and would chase this up. When the Tea eventually came it was cold.

The afternoon tea was poor to say the least. The menu advised "choose from four finger sandwiches" ...not unless your finger is a twig! The sandwiches were were literally half a sandwich cut into four pieces and the bread was soggie and wet! When we advised the staff of this they said they would bring more sandwiches. These too were wet (this is after waiting a further 15 minutes). There was only two other tables in the restaurant so to wait 45 minutes for the afternoon tea is shocking.

We had picked this venue to celebrate my mum's special birthday with family as we had been here before and liked the food and but the quality and service has deteriorated and for £30.00 per person it is simply a rip off! Don't bother going here choose somewhere that has quality service and top food!!

Report
Helpful
GH
Manchester
1 review
Dined on 23 November 2018
Overall 5food 4service 5ambience 5

Excellent cream tea with cocktail. Lovely decoration, fabulous service. The strawberry shortcake dessert was the best dessert I have tasted at any cream tea and I have tried quite a few! :-)

Report
Helpful
c
Manchester
1 review
Dined on 11 November 2018
Overall 4food 4service 4ambience 4

Nice surroundings with excellent service and good background music. A nice relaxing venue

Report
Helpful
MG
Manchester
1 review
Dined on 10 November 2018
Overall 4food 3service 5ambience 5

Historic building on the outside, mainly modern decor on the inside. Ask for a window seat if you would prefer a quiet, comfortable spot; perfect for Afternoon Tea. Their sandwich selection was ok; could expand on the choices and serve on artisan bread instead of pre-sliced supermarket variety. Scones and preserves were delicious, not overly sweet. The pâtisseries selection was too sweet, especially English strawberry shortbread. Standard coffee and tea selection; could offer more choices.

Report
Helpful
JH
London
1 review
Dined on 3 November 2018
Overall 4food 3service 3ambience 3

We had afternoon tea as a Xmas present. The lovely restaurant was rather spoiled by the constant drilling next door. The tea selection could have been more imaginative but what I had was lovely. The food was good although we would have preferred more savoury items perhaps replacing the very dry scones. Quite a sugar overload. All round a very pleasant afternoon.

Report
Helpful
B
1 review
Dined on 7 October 2018
Overall 2food 1service 3ambience 1

Unfortunately we were put in a different room for afternoon tea whilst works were being carried out. As This was a gift nearing its expiry and we didn't know about the works we couldn't wait & book it for a later date. This was a very plain room with white walls tables & chair covers too formal if anything. There was only the 2 of us & a group of maybe 6/7 on the table behind us and a table of 2 just finishing when we arrived so plenty of empty tables. We felt watched with staff standing around 3 together at one point & as we finished the bottom tier of sandwiches it was quickly removed from the stand. The afternoon tea arrived as you would expect nicely presented. The scones were lovely slightly warm, the cakes though looked lovely were too sickly. We were underwhelmed by the lack of filling in all the sandwiches, with wafer thin ham & the cheese & onion ones were thinly spread cheese & lots of chopped red onion. We didnt have the beef or salmon sandwiches. They kindly accommodated us by making egg sandwiches but again only a smattering of filling in thuem. Once the refurbishments are completed I'm sure the surroundings will improve the overall experience.

Report
Helpful
JS
Manchester
2 reviews
Dined on 7 October 2018
Overall 5food 5service 5ambience 5

Excellent food and service. Slight change of room for afternoon tea, but still excellent

Report
Helpful
DN
Manchester
1 review
Dined on 5 October 2018
Overall 5food 5service 5ambience 5

The staff were extremely helpful and polite you couldn't ask for better service

Report
Helpful
j
Manchester
1 review
Dined on 23 September 2018
Overall 1food 1service 2ambience 1

Did not honour the £50 for two deal as advertised with prosecco. Food lukewarm, chips undercooked, pies hardly any filling, chicken slider dry, sandwiches not freshly made.

Report
Helpful
L
Manchester
2 reviews
Dined on 14 September 2018
Overall 4food 5service 3ambience 5

Gorgeous afternoon tea, can’t fault the food. Not keen on the 10% service charge that didn’t seem to be optional however.

Report
Helpful
P
Manchester
1 review
Dined on 1 September 2018
Overall 4food 4service 5ambience 3

Relaxed friendly atmosphere staff pleasant and attentive food value for money

Report
Helpful
S
Manchester
1 review
Dined on 1 September 2018
Overall 4food 4service 4ambience 3

Our booked table was given to someone else upon arrival, shown to another table, then forget about for 15 minutes, I had to go and ask for service (and table to be laid), bit of a let down considering I had stated it was a special birthday. However after the bad start all was good.

Report
Helpful
OT
Manchester
3 reviews
Dined on 31 August 2018
Overall 5food 5service 5ambience 5

Absolutely fantastic!

Report
Helpful
KP
1 review
Dined on 27 August 2018
Overall 3food 4service 1ambience 2

The food was lovely but the service very poor. We had to wait for the tea area to be cleaned, wait to be acknowledged by staff and shown to our table, then wait for the food. As they give you a set amount of time for the table a lot of this was taken up with waiting.
We were shown to a table near the large statue where the waiter serving the tea knocked into this nearly tripped and spilt hot tea on the floor (lucky it wasn't all over us)
After when we ordered more tea one pot came with a tea bag in and the other was different tea than we had asked for.
Maybe they were just having a bad day but we are going back to the Midland

Report
Helpful
PH
Manchester
2 reviews
Dined on 22 August 2018
Overall 5food 5service 5ambience 3

We really enjoyed our afternoon tea. The waitress was excellent giving us two options and advising us on the afternoon tea. Relaxing and enjoyable

Report
Helpful
KD
1 review
Dined on 18 August 2018
Overall 2food 2service 2ambience 2

I was really disappointed with the afternoon my husband and myself booked for our wedding anniversary. We ordered 1 normal and 1 gentleman's afternoon tea as recommended by the waitress suggesting we would then get 2 of everything and be able to share! We were swiftly brought 2 plain afternoon tea's with 2 of everything we were slightly confused by this and tried to get the waiters attention to check if they had our order correct but he had disappeared at which point my husband who was starving picked up a sandwich to eat just as the waiter reappeared explained there had been a mix up with our order and took all the food away from us. Only to come back some 15mins later with what we had actually ordered. In my opinion as it was their mistake and my husband had already touched the food it should have been left with us until the gentlemen's afternoon tea arrived. as for the food the cakes and scones were delicious however the sandwiches were either bland or had a very strange taste (our ham sandwich tasted of banana) and cream cheese and red onion was disgusting! The fish and chips all batter and hardly any fish and 1 chip each which was raw, again the chicken burger tasty when you got some burger but it was mostly bread and the mini steak pie was quite bland we were both extremely disappointed in fact my husband said it was the worst afternoon tea he had ever had.

Report
Helpful
1
2
3
20