Afternoon Tea @ The Grand
Wraps has barely any fitting the egg mayo was bland asked for more milk for the tea which took 20 mins in which point the tea was cold scones were fab but that's all I can say was nice about the food
We had a lovely afternoon Tea for my mums birthday and the staff were very accommodating and ascorted my mum through the back of building as she was disabled. Very helpful friendly staff, well decorated and clean hotel.
I was disappointed that the hotel had no record of my booking and it was for a birthday tea and the service was poor. The table cloth was dirty and the afternoon tea was not at the price quoted on the website. When I pointed this out to the staff they did not seem to care and I insisted on seeing a manager, I asked for the price to be honoured, it was not offered to me.
I thought the hotel was dirty and it looked run down, which maybe wouldn’t have mattered if the customer service had been there and they had made the occasion something special for my Mums birthday.
Happy with service, good location, our waitress was nice too. :)
Great service and nice food and the waitress was lovely and friendly thank you.
Very grand hotel indeed, however it looks like it needs a bit of money spent on it. There was no music, it was very stark and quite cold. The afternoon tea was nice but average. I think I would have expected a slightly warmer, more ambient atmosphere.
What a treat. The ambiance was just right we even had the chappy playing the piano in the background.
The service was putstanding. The afternoon tea was duvine worth the money.
Beautiful setting, views across the Channel make this. Went for an afternoon tea - nice choice of sandwiches (but no top up) and scone (one each) outstanding and still warm when came out.
Difficult to access with disability as had to ring them to ask for side door to be opened to avoid steps and didn't see too many staff but those that were there very friendly
A lovely place to have afternoon tea by the sea. The staff were excellent and the ambiance with the piano was wonderful. A very special afternoon.
Thank you :)
What a wonderland place to have your afternoon tea at a leisurely pace in such grand surroundings. A delightful place to celebrate a friend's birthday with an excellent selection of afternoon tea favourites.
Service was good
Food was good.
lovely place for tea in the summer, but was very cold and would not go again in the winter. Very sad that after our tea we wanted further drinks in the lounge area but service was very poor even though we had made it known we were retiring to the lounge further refreshments. The member of staff did not seem to know about any of the drinks at the bar area nor was he prepared to go and get a member of staff to assist. Very poor even thought the Tea was value for money.