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Afternoon Tea at The Merchant Hotel, Belfast,

Afternoon Tea at The Merchant Hotel

4.6
4.6
130 Reviews
£25 and under
Afternoon Tea
Enjoy our traditional afternoon tea in the elegance of The Great Room whilst being entertained by live music. Our three tiered silverstand boasts finger sandwiches, scones with clotted cream and jam and a delicious selection of cakes, pastries and sweet treats. This will be accompanied by your choice of tea or coffee.

Please note, we require 24 hours' notice for our vegetarian, vegan, gluten or nut allergen Afternoon Tea or any other special dietary requirements. Please make a note when booking online or inform us directly and we will be happy to accommodate you.

Make a booking

2 people

19:00


Booked 12 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Afternoon Tea

  • Hours of Operation

    Afternoon Tea Daily 12:00–16:00

  • Phone number

    028 9023 4888

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Area

    Belfast

  • Parking Details

    None

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, High Tea, Non-Smoking, Private Room, Wheelchair Access, Wine

What 130 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.7Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Northern Ireland

    Special Occasions

  • Belfast/Antrim

    Best Ambience

  • Belfast/Antrim

    Special Occasions

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Filters

  1. PS

    PhilS

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Fantastic way to experience this beautifully restored and maintained building. The food and service were top-notch.
  2. EM

    EthelM

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food3service4ambience4
    The staff were very friendly, courteous and professional and The Merchant Hotel is a very beautiful hotel, but I was somewhat disappointed by the quantity and quality of some of the food particularly as it was quite expensive compared to other venues I’ve been to for afternoon tea.
  3. RM

    RhondaM

    N. Ireland

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Never fails to impress from the moment you walk up the steps.
  4. OT

    OpenTable Diner

    N. Ireland

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    This was a perfect treat to celebrate my sister and sister in-laws birthday! The staff, food and entire experience was fantastic.
  5. KB

    KatrinaB

    1 review

    4.0

    1 review

    Dined on 21 June 2022

    overall4food4service3ambience4
    Always enjoyable but a bit predictable, felt quite invisible and had to ask for our champagne and waited until I’d nearly finished before my cocktail arrived.
  6. M

    Michael

    1 review

    3.0

    1 review

    Dined on 21 June 2022

    overall3food4service3ambience4
    - Table was very small for the amount to sit on it - Tea pots were huge and filled, which is good, but made them heavy to lift - When the waiter brought the sandwich’s and patisseries he asked us to “…clear space on the table…” so he could set them down - We had 1 member of staff show us to the table, another 1 talk us through the menu, another 1 brought out tea and another 1 brought the sandwiches etc. but when we wanted to pay we had to go and look for someone!
  7. TR

    TRISHAA

    1 review

    4.0

    1 review

    Dined on 12 June 2022

    overall4food3service5ambience5
    I've been to the merchant at least three times. I really enjoyed the tea on this occasion but the food didn't live up to expectation on this occasion. The scones & macaroons we're lovely as always, however, the rest of the patisserie were very sweet.
  8. JR

    JadeR

    1 review

    4.0

    1 review

    Dined on 1 June 2022

    overall4food5service5ambience5
    The service was exemplary and the food and setting lovely. I did however feel it was very overpriced.
  9. AM

    AmyM

    1 review

    5.0

    1 review

    Dined on 31 May 2022

    overall5food5service5ambience5
    The Merchant provides the best afternoon tea. From the warm welcome, to the luxurious ambience; the selection of tea, to all the daintily delicious delicacies, each visit is a delight.
  10. LC

    LorraineC

    1 review

    4.0

    1 review

    Dined on 23 May 2022

    overall4food4service5ambience4
    Lovely afternoon tea with my daughter for her birthday, staff lovely as was the food , great seat and lovely surroundings, great day.
  11. C

    Cgaf

    N. Ireland

    15 reviews

    4.0

    15 reviews

    Dined on 20 May 2022

    overall4food3service4ambience4
    Having been here pre pandemic for afternoon tea I noticed the reduced size of the sandwiches and the absence of any offer to replenish the sandwiches. What food there was was well presented and on the whole very tasty. Not sure about the blackcurrant pastries which lacked flavour. The passion fruit doughnut was delicious. The service was excellent and the surroundings are beautiful.
  12. OT

    OpenTable Diner

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5
    Beautiful relaxed surroundings. Had my daughter with us, she's a bit picky with sandwich fillings so they made her a plate up of her own, she was delighted. Outstanding customer service from the moment we walked in until the moment we left.
  13. JM

    JamesM

    1 review

    5.0

    1 review

    Dined on 3 May 2022

    overall5food4service5ambience5
    I was there with my daughters and granddaughter and were well received. Beautiful dining room, very relaxing, staff and service all excellent. Food was very good although in my view a little pricey but other than that an excellent experience
  14. OT

    OpenTable Diner

    Edinburgh

    1 review

    5.0

    1 review

    Dined on 2 May 2022

    overall5food5service5ambience5
    A really wonderful experience with excellent service throughout our visit.
  15. F

    Fb12345

    1 review

    2.0

    1 review

    Dined on 23 April 2022

    overall2food2service3ambience3
    Overpriced experience, the food was not up to the standard of the price
  16. AC

    AnnieC

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service5ambience5
    Service excellent. I cannot eat bread so I was provided with a very tasty alternative. Staff very friendly and professional. My daughter loved the surprise birthday cake that appeared.
  17. KB

    KatB

    Dallas

    1 review

    5.0

    1 review

    Dined on 19 April 2022

    overall5food5service4ambience4
    Absolutely stunning. The food was top notch , service impeccable and overall atmosphere was superb. Will highly recommend to my friends and colleagues when they travel to Belfast. Beautiful.Thank you for the wonderful experience.
  18. CM

    CathyM

    Connacht

    1 review

    3.0

    1 review

    Dined on 19 April 2022

    overall3food3service3ambience4
    It was lovely. Not the best, but nice. Service was quiet cold. Especially from the main servers in jackets.
  19. FM

    FionaM

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience5
    Lovely to be back at The Merchant, afternoon tea was special. From the moment we arrived to a friendly welcome, followed by the delicious food. Perfect way to spend time cathing up. Hope to be back soon.
  20. EM

    EmilyM

    1 review

    4.0

    1 review

    Dined on 14 April 2022

    overall4food5service3ambience4
    Food was really nice and the member of staff from the kitchen who brought our food was very friendly. However the member of staff who brought us menus and was supposed to be taking our order was very inattentive and did not come back to take our drinks order, we had to all another member of staff. She was not friendly, unable to answer our questions and did not come while we were eating to check how things were. The member of staff cleared plates off the cake stand by reaching across us while we were still eating, all without talking to us. We were also left for a long time when we went in and were seated before the member of staff came to ask which option we would like etc. Ordered one vegetarian afternoon tea, which we mentioned on booking and when we sat down, and the wrong one was brought out. The member of staff from the kitchen then said ‘I’ll have to go and get another one then.’ Although he was friendly when he returned and talked us through what was in our plates. Bearing in mind the cost, we were very disappointed with the level of service. Also thought the cocktail afternoon tea only having two cocktail options was a bit poor. Highlights were the food and the setting which were both lovely
  21. AF

    AdamF

    1 review

    5.0

    1 review

    Dined on 11 April 2022

    overall5food5service5ambience5
    Wonderful food and ambiance. Amazing decor and surroundings. The perfect way to celebrate an anniversary. Brilliant service and attention to detail. An excellent experience all round.
  22. K

    Kpm4

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 8 April 2022

    overall5food5service4ambience5
    Afternoon Tea at the Merchant Horel was lovely! I highly recommend it to anyone coming to Belfast. The architecture and decor is gorgeous, And the sandwiches, scones, and sweets were all very tasty
  23. SC

    SCHB

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 7 April 2022

    overall5food4service5ambience5
    Perfect for a special occasion. Afternoon tea was a delight and our server-Andrew was more than helpful and happy to take photos when requested.
  24. SM

    SarahM

    1 review

    5.0

    1 review

    Dined on 7 April 2022

    overall5food4service4ambience5
    The Merchant is a great place to go to for afternoon tea for a special occasion. The decor in the great hall is beautiful. We thoroughly enjoyed ourselves.
  25. S

    Storm97

    London

    6 reviews

    5.0

    6 reviews

    Dined on 4 April 2022

    overall5food5service5ambience5
    A lovely hotel and setting for afternoon tea. Very comfortable seating. The staff were very friendly and the service was impeccable. The food was tasty, plentiful and of good variety. Very peaceful area with a nice ambience.
  26. CD

    ClaireD

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 3 April 2022

    overall5food5service5ambience5
    Beautiful hotel that is a must visit in Belfast. Stunning architecture and a total experience. The staff are absolutely top class, helpful, polite and extremely professional. The great room where afternoon tea is served has a wonderful quiet atmosphere with gentle background music. Afternoon tea is slightly on the expensive side for what you get although you are paying for the whole experience in a 5 star hotel. Would highly recommend to anyone
  27. EB

    ElsaB

    1 review

    5.0

    1 review

    Dined on 1 April 2022

    overall5food5service5ambience5
    Delightful experience. The wonderful surroundings & the attentiveness of the waiting staff made the afternoon truly memorable.
  28. SM

    SineadM

    1 review

    3.0

    1 review

    Dined on 25 March 2022

    overall3food4service3ambience3
    The afternoon tea at the Merchant was nice but nothing special. The food was nice, the sandwiches were small. I have been here twice before and theAfternoon Tea has changed they usually came to your table with wee extras, there was none this time. I also thought the service was not as good as normal. Whilst I have no real complaints about the Afternoon tea I don’t think I will be going back, the overall ambience of the experience is not as relaxing as I would have hoped. We had a voucher for an Afternoon tea for two but had to pay extra as the price had increased which I don’t think we should have been penalised for. In future instead of giving a voucher for afternoon tea they should give monetary value. It is not fair if you think you are going to be paying nothing but a service charge but then are hit in a difference of rate, surely this should be reflecting in the price of the voucher.
  29. HB

    HelenB

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food4service5ambience4
    Prompt attentive service Delicious pastries Recommend the bramble cocktail
  30. TB

    TrudyB

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience5
    One of the best afternoon tea experiences. Will definitely be back.
  31. DM

    DMck

    N. Ireland

    1 review

    3.0

    1 review

    Dined on 18 March 2022

    overall3food3service3ambience3
    Afternoon tea scones and desserts were lovely. Sandwiches were a little to be desired. I have had afternoon in several places and they maybe a selection of finger sandwiches on different breads and a shot of soup to accompany. The one man serving us was lovely. Though the whole setting felt very underprepared for the first sitting at 12. Would have maybe been more enjoyable at the next setting where your staff were more prepared. I had vegan dessert as I’m dairy free but wasn’t provided a diary free cream alternative Until I asked where it was. Small things make up an excellent afternoon tea. This one was definitely lacking in a few places especially as it’s on the higher price market.
  32. AB

    AvrilB

    N. Ireland

    1 review

    4.0

    1 review

    Dined on 17 March 2022

    overall4food3service3ambience5
    Beautiful hotel, waiter appeared to be fed up, food very nice, but seriously overpriced for what you get!
  33. AW

    AmandaW

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 15 March 2022

    overall5food5service5ambience5
    I had the vegetarian prosecco afternoon tea, which was delicious. The staff were very friendly and helpful and really looked after everyone. I was given an extra cake for my birthday, which was really nice too. When I ordered tea, I got a huge pot just for me. I was also given a lovely box to take leftovers away in.
  34. RT

    RT123

    Jersey

    1 review

    2.0

    1 review

    Dined on 14 March 2022

    overall2food1service3ambience3
    Stale bread. Soggy bottom pastry selection . Staff lovely when initially seated and did ask a lot if we wanted more tea. We did have to ask for the bill because no one came near us for so long. Toilet sinks have limescale built up around the taps and in general the place needs a little TLC. (Scuffed pillars & stained chairs) Extremely disappointing, would not recommend and definitely wouldn't come back for afternoon tea.
  35. SW

    SamanthaW

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 14 March 2022

    overall5food5service5ambience5
    Everything was lovely and the staff were all friendly and helpful The only critic I would have is we missed a soup that so often comes with afternoon tea!!! However the banana & espresso bread was amazing!!
  36. T

    Tiarna

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 9 March 2022

    overall5food5service5ambience5
    We love our afternoon tea at the merchant and will def be booking again. The only thing we said is that it would be good if you had the option of asking for me scones/ sandwiches.
  37. MM

    MarieM

    Liverpool

    2 reviews

    2.0

    2 reviews

    Dined on 6 March 2022

    overall2food2service4ambience4
    Far too expensive. Adding service charge and then VAT added £32 to our bill. Not worth the cost.
  38. MG

    MeganG

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 5 March 2022

    overall5food5service5ambience5
    Overall very enjoyable experience at our afternoon tea. Staff where very helpful and joyful, wonderful atmosphere around us. Will definitely be back.
  39. SY

    SarY

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 4 March 2022

    overall5food5service5ambience5
    We had a lovely day, food was great as always . Staff were lovely and very attentive.
  40. LM

    LouiseM

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 3 March 2022

    overall5food5service5ambience5
    Took my nanny for afternoon tea at The Merchant for her 80th birthday. It was a real treat for her, food was delicious, staff very friendly & attentive, surroundings comfortable and luxurious. We really enjoyed our time there, thank you.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Protective equipment

    • Waiting staff wear masks

FAQs

Afternoon Tea at The Merchant Hotel is rated 4.6 stars by 130 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 12 times today
Google Map for Afternoon Tea at The Merchant Hotel

16 Skipper Street Belfast, BT1 2DZ

Additional information

  • Area

    Belfast

  • Hours of Operation

    Afternoon Tea Daily 12:00–16:00

  • Cuisines

    Afternoon Tea

  • Dining style

    Casual Elegant

  • Dress Code

    Smart Casual

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, High Tea, Non-Smoking, Private Room, Wheelchair Access, Wine

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