Akira at Japan House London

4.5
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304 reviews
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£41 and over
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Japanese
The new restaurant, Akira, is on the first floor of Japan House London.
Named after Chef SHIMIZU Akira, the restaurant presents an authentic Japanese dining experience based on Akira’s ‘trinity of cooking’ principles – food, tableware and presentation.
Visit for lunch or dinner to experience Japanese-style omotenashi hospitality and the theatre of cooking as chefs prepare dishes reflecting Japan’s diverse food offer, using seasonal ingredients over roaring robata (charcoal grill) flames.
Highlights of the menu include imaginative sushi specialities and chargrilled kushiyaki skewers made from umami-rich wagyu beef, pork, chicken, seafood and vegetables.
The Japanese staple of rice will be prepared in a donabe, clay pot.

Special Offers

London Restaurant Festival: 3/5 course Robata/Sushi Omakase £60/£75

From a set menu. With a complimentary Saké or glass of wine.

Terms and Conditions: Maximum of 5 diners. Includes Tax, excludes service.

Valid For: 1 - 5 people

Starts: 1 October 2019

Ends: 31 October 2019

Availability: Mon-Wed 18:00-21:30

Lunch 3 course Robata/Sushi Omakase £60

From a set menu. With a complimentary Saké or glass of wine.

Terms and Conditions: Maximum of 5 diners. Includes Tax, excludes service.

Valid For: 1 - 5 people

Starts: 10 May 2019

Ends: 10 November 2019

Availability: Mon-Wed 12:00-14:00

Dinner 3/5 course Robata/Sushi Omakase £60/£75

From a set menu. With a complimentary Saké or glass of wine.

Terms and Conditions: Maximum of 5 diners. Includes Tax, excludes service.

Valid For: 1 - 5 people

Starts: 10 May 2019

Ends: 10 November 2019

Availability: Mon-Wed 18:00-21:30

What 304 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
5
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TI
Berkshire
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

I went there for my birthday dinner with my boyfriend. Everything was very very nice, both food and service. They also did surprised birthday cake to me, such a lovely restaurant.

D
London
11 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Another great meal at Akira. This time I had the exhibition special - basically buckwheat noodles in a dashi broth with daikon radishes and spring onions (kamo nanban soba). Great for slurping!

p
1 review
Dined 4 days ago
Overall 4food 5service 3ambience 5

Loved the energy and spaciousness and the food was very good

t
London
35 reviews
Dined 5 days ago
Overall 4food 5service 1ambience 4

the service on the day was unacceptable - had to wait for the order some 20 minutes, had to wait for the bill for another 15 minutes (they were clearly understaffed). The food was excellent (it was our third or fourth visit). Interestingly enough they had no high chair so our babies had to be in their pram.

Too bad that such a good restaurant is let down by service (BTW they also made no attempt to make it up by knocking off something from the bill or the like),

OT
1 review
Dined 6 days ago
Overall 4food 5service 3ambience 4

Compleanno di mia moglie

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OT
London
1 review
Dined 6 days ago
Overall 4food 4service 5ambience 3

Birthday lunch.

s
London
4 reviews
Dined on 11 September 2019
Overall 2food 3service 5ambience 3

A great let-down. All the cooked items were overwhelmed by tangy sauces and oversalted.
I have lived in Japan and been to Japanese restaurants around the world, but I have never seen sashimi presented with mayonnaise and chili sauce. To top it off it is expensive.
I would never have expected this in a place like Japan House. I shall not be returning or recommending this restaurant.

p
London
44 reviews
Dined on 9 September 2019
Overall 3food 4service 2ambience 3

Service was not great
They seem to be in a rush to close the kitchen
Not attentive
Food was high quality

GB
1 review
Dined on 8 September 2019
Overall 5food 5service 5ambience 5

Wonderful food, staff really attentive and explain all dishes.

A
Los Angeles
1 review
Dined on 6 September 2019
Overall 2food 1service 5ambience 5

None Japanese Food at Japan House London



Our first visit.
The food was pretentious and salty, burnt lamb, full of mayo and chives everywhere. Same garnish used on most dishes. My main was delayed for at least thirty minutes. When my waiter went to check on my dish I saw chefs laughing at him.
This was unacceptable. Some chefs were sarcastically imitating Japanese greetings which looked like a poor musical, not funny at all. The waiter service was very good. There was no head chef in the kitchen or maybe there was someone but did nothing. Disappointing to see lack of professionalism and lack of cooking art on our plates. No innovation, just everage amateur cooking and bad attitude in the kitchen.
Highly disappointing on kitchen side and it's a shame as our waiter did his best.

S
1 review
Dined on 4 September 2019
Overall 4food 4service 3ambience 3

The food at Akira was excellent and we enjoyed it immensely. The service might have been better but on the whole it was fine. I would like to see more Japanese waiters, particularly at a place like Japan House. it seemed odd that most of the senior service staff were European. Having said that, we would go back again because the food is superb.

S
London
1 review
Dined on 2 September 2019
Overall 4food 5service 4ambience 5

Food and service was good, but the tea cups were chipped several locations and hard to drink. it was shame to find such things in that quality restaurant.

S
London
1 review
Dined on 27 August 2019
Overall 3food 3service 3ambience 4

To my surprise both dishes contained cheese. And we’re very salty.
As to service, some of the waiting staff were arrogant. The waitress didn’t explain what the various sauces for the silver cod were, she just put the dish in front of me and walked away. One male waiter kept brushing his long hair with both his hands then gone back handling food and glasses...
I had high hopes for Akira before my visit but I won’t return, as in essence this place lack of the Japanese hospitality namely Omotenashi. Food is just average.

DZ
1 review
Dined on 24 August 2019
Overall 3food 2service 5ambience 5

The service was phenomenal and the highlight of the evening.

The food left me with some disappointments though. In the middle of the Robata Menu there was a Gazpacho that was so spicy, it was impossible for me to finish. Japanese food is so delicate, I have no idea why a professional chef would include such a course in the middle of a Japanese menu. Also the lamp in the bbq course tasted too burned in my opinion.

All in all I was hoping for a very authentic Japanese experience, considering the location within the Japan House, which it was not. Not at all in fact. However the service made up for it and some of the courses were still very delicious so we had a nice evening after all

LN
London
1 review
Dined on 24 August 2019
Overall 5food 5service 5ambience 5

Great service

MW
1 review
Dined on 23 August 2019
Overall 5food 1service 3ambience 2

Go to this place if you want to get ripped off in a pretentious setting with fake Japanese food. The only authentic thing is the welcome shout when guests enter. The omakase costing £75 comes with the most basic sashimi and sushi salmon, tuna.... plus lots of greens. The uni is not fresh at all and the wagyu beef is basically rump steak. On top of this, you get half sizes. The drinks menu is equally pretentious with over priced sake. If you have allergies, stay away because the menu is inadequately displayed and the staff are not properly trained in this area to understand even the basics of modern day cuisine best practice.

All in all, what a disappointment, especially with the fact that the restaurant is housed inside Japan House, this is a joke.

OT
London
1 review
Dined on 17 August 2019
Overall 5food 5service 5ambience 5

Had an excellent dining experience at Akira, some of the best food we've eaten, well worth it would definitely go again, 10/10

a
London
1 review
Dined on 17 August 2019
Overall 5food 5service 5ambience 4

Some western and modern twist but backed by authentic Japanese culinary skills and senses. Some may question value for money, but I can't complain. I will definitely return.

a
London
6 reviews
Dined on 17 August 2019
Overall 5food 5service 5ambience 5

Had a wonderful meal at Japan House - one of us had a 3-course lunch menu, the other went for a sashimi bento box. The food was beautifully presented with the waiter explaining each of the items. Would definitely recommend eating here, particularly for a special occasion.

KS
Berlin
1 review
Dined on 16 August 2019
Overall 4food 5service 4ambience 4

What a beautiful journey of the senses. Equally impressive as last year. Wonderful culinary discovery of the Japanese kitchen with a modern twist. Those who enjoy nice tableware will not be disappointed!

KV
1 review
Dined on 11 August 2019
Overall 2food 3service 1ambience 1

They forgot our order even that it wasn't busy time. The waitresses pass me when I call them twice, and I waved my hand a front of their faces, there were no possible way not to see me except you are blind. For people who don't know all kind of sushi, in the menu was not described what is the content of ingredients in each meal, doesn't have any pictures so you will play Russian ruler. For that kind of prices these kind of mistakes are not acceptable! Very disappointed!

OT
1 review
Dined on 11 August 2019
Overall 3food 4service 1ambience 2

Having an all Japanese waiting staff would have made the ambiance feel more authentic. The European staff members seemed to lack experience in Japanese etiquette. One of the bar staff was particularly surly.
The Akira bento box was a good way of introducing a large variety of dishes to customers who haven't had much experience of eating Japanese cuisine before, as well as being enjoyable to those who have. However, the wagyu beef dish I had was disappointingly chewy. The overall display of the meal was good and we liked the way it was served in authentic Japanese tableware.

MA
London
10 reviews
Dined on 10 August 2019
Overall 4food 4service 4ambience 3

We like the food here, however they put different sauces on the sashimi which we don’t like. We prefer our sushi with no sauce on top. Other than that, the food is really good.

Y
London
23 reviews
Dined on 9 August 2019
Overall 5food 5service 5ambience 5

Food is superb. But the service was something extra! Thanks to the team!!

P
London
2 reviews
Dined on 30 July 2019
Overall 5food 5service 4ambience 4

Great presentation. Good ingredients. Best Japanese I have had in UK. Good service but strangely all service staff seem to be French.

MJ
Toronto
5 reviews
Dined on 29 July 2019
Overall 5food 5service 5ambience 5

First time and will definitely be back. Meal was enjoyable and service was very good.

J
London
1 review
Dined on 25 July 2019
Overall 3food 2service 3ambience 3

Food is ok but not very exciting.
Flashy presentation with non memorable food. Good sake. Reasonable value.

OT
London
1 review
Dined on 24 July 2019
Overall 5food 5service 5ambience 5

Lovely dinner!

LB
London
7 reviews
Dined on 22 July 2019
Overall 5food 5service 5ambience 5

Beautifully presented bento boxes make for a special experience, very tasty and huge range of options expertly prepared. Not cheap but great for a treat.

AF
London
7 reviews
Dined on 20 July 2019
Overall 5food 5service 5ambience 5

A very traditional place for a truly exceptional quality. Great service and recommandations from the staff!

VV
London
2 reviews
Dined on 20 July 2019
Overall 5food 5service 5ambience 5

Good new twist on class Japanese dishes; friendly service and warm atmosphere

CP
London
3 reviews
Dined on 18 July 2019
Overall 2food 2service 3ambience 2

Some of the food dishes were good, others were not. Time waiting for next dishes to come was quite long and there were 2 babies crying as we ate dinner. I came 2 years ago and enjoyed it but I think there's a new chef now as it's nowhere near as good as it was before. Wouldn't recommend to friends!

SG
London
2 reviews
Dined on 16 July 2019
Overall 3food 4service 3ambience 3

Great food but very poor wine list with an over focus on sake and too many wines on the menu not available to order

AS
London
1 review
Dined on 11 July 2019
Overall 2food 3service 3ambience 4

Service was slow. Food was so-so - 3/5. Which was a disappointment considering it's a Japanese Government promoted restaurant at Japan House! One of the items we ordered was missing the Wagyu beef but on our pointing that out they didn't charge us for it.

SU
1 review
Dined on 6 July 2019
Overall 5food 5service 4ambience 5

We’ve stayed at London over 15 days for my mother’s celebrating (77, KIJYU) trip:). Great fun time and refresh to have the special dinner and lunch (next day). The most favorite were Salmon, sushi, Edamame and Avocado rolls. Also lunch bento was a fantastic art. Loving in!! We’ll try to visit once more during our UK says. Much appreciated. Thank you! Satoko/Tokyo

CM
London
7 reviews
Dined on 5 July 2019
Overall 5food 5service 4ambience 5

Definitely the best Japanese meal I’ve ever had, and I have been there, and one of the best meals ever. We had the five course tasting menu which was perhaps over-ambitious, but so good. Service was very friendly but slow to clear.

v
London
18 reviews
Dined on 3 July 2019
Overall 5food 4service 5ambience 3

We decided to visit Akira at Japan House as we were visiting the Design Museum and thought it would be a great place to also learn more about what Japan has to offer. We were not disappointed. The robata and sushi are some of the best I have ever had. The humble asparagus and aubergine on the robata are transformed into something exquisite. Every dish and every bite is perfectly seasoned providing great umami flavours. Would highly recommend and worth a repeat visit. Staff were incredibly knowledgeable, amenable and attentive. 5 stars

JB
Newcastle
5 reviews
Dined on 2 July 2019
Overall 5food 5service 5ambience 5

My guest & I had a wonderful meal. We enjoyed the set sushi lunch with its 3 courses. The fish was so fresh and tasty. We also tried one of the outstanding sakes which was presented in chilled black and crystal glasses. Both diners have lived in Japan and Akira’s offerings are authentic. The staff appear knowledgeable and are discreet also. We will be back.

KC
London
2 reviews
Dined on 29 June 2019
Overall 4food 4service 4ambience 4

Was wonderful only disappointment was I had requested a vegan dessert for my daughter's 21. When I got there none available was not told this before.

OT
Yorkshire
1 review
Dined on 27 June 2019
Overall 5food 5service 5ambience 5

I really don’t have anything negative to say about my visit to Akira.
The service was politely attentive but not suffocating. All the staff I had interactions with were chatty and charming.
The food was amazingly good and well worth the money spent.
The attention to detail beyond the wonderful food itself would have to be comparable to any restaurant in Japan.The method of presentation and choice of ceramics and other tableware adds to the delight.
My first visit and I walked away having thoroughly enjoyed the experience

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