Akira at Japan House London

4.5
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416 reviews
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£41 and over
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Japanese
The new restaurant, Akira, is on the first floor of Japan House London.

Named after Chef SHIMIZU Akira, the restaurant presents an authentic Japanese dining experience based on Akira’s ‘trinity of cooking’ principles – food, tableware and presentation.

Visit for lunch or dinner to experience Japanese-style omotenashi hospitality and the theatre of cooking as chefs prepare dishes reflecting Japan’s diverse food offer, using seasonal ingredients over roaring robata (charcoal grill) flames.

Highlights of the menu include imaginative sushi specialities and chargrilled kushiyaki skewers made from umami-rich wagyu beef, pork, chicken, seafood and vegetables.

The Japanese staple of rice will be prepared in a donabe, clay pot.

Special Offers

Japanese Afternoon Tea: £12-£28pp

...guests can choose from a selection of beverages including green teas and smoked black teas, served with a seasonal platter of sushi, wagashi - Japanese sweets - and desserts.

Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.

Valid For: 1 - 10 people

Starts: 23 January 2020

Ends: 31 March 2020

Availability: Mon-Sat 14:30-16:00

Lunch 3 course Robata/Sushi Omakase £60

From a set menu. With a complimentary Saké or glass of wine.

Terms and Conditions: Maximum of 5 diners. Includes Tax, excludes service.

Valid For: 1 - 5 people

Starts: 13 January 2020

Ends: 13 July 2020

Availability: Mon-Wed 12:00-14:00

Dinner 3 course Robata/Sushi Omakase £60

From a set menu. With a complimentary Saké or glass of wine.

Terms and Conditions: Maximum of 5 diners. Includes Tax, excludes service.

Valid For: 1 - 5 people

Starts: 13 January 2020

Ends: 13 July 2020

Availability: Mon-Wed 18:00-21:30

What 416 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
London
3 reviews
Dined on 14 March 2020
Overall5food5service5ambience5

Amazing quality food - the most authentic Japanese cuisine in London! Will definitely visit again!

E
London
19 reviews
Dined on 10 March 2020
Overall5food5service5ambience5

Absolutely love this place. The food is just amazing and Japan House is a lovely place to visit.

M
Surrey
1 review
Dined on 2 March 2020
Overall5food5service5ambience5

We really enjoyed our afternoon tea in the cafe. It was very good tea and interesting and tasty to try all the yummy Japanese treats. The 2 free exhibitions were for sure worth visiting. We will be back

M
London
1 review
Dined on 29 February 2020
Overall4food5service3ambience4

Great Japanese food in Kensington. Akira is located in Japan House. A bit noisy and service could have been better for the price but worth it for the food

g
London
4 reviews
Dined on 29 February 2020
Overall3food2service2ambience2

Fish and chips was overcooked. Our 2 main dishes were served with 10 mins difference. Watercress salad is uneatable. The leaves were not detached from main huge steam. Very noisy and overfilled. Lots of people with giant suitcases like in a train station.

M
Hamburg Area
1 review
Dined on 28 February 2020
Overall5food5service4ambience5

Food was outstanding; despite limited restaurant activity, it proved hard to gain the waiter’s attention at the end.
Nevertheless, I am looking forward to eating at Akira again in the future.

FK
1 review
Dined on 28 February 2020
Overall5food5service5ambience5

THIS WELL KEPT SECRET FAVOURITE ALWAYS EXCEEDS EXPECTATION!

J
London
17 reviews
Dined on 25 February 2020
Overall5food5service5ambience4

Delicious dishes prepared perfectly. The fresh wasabi is just delicious.

f
1 review
Dined on 25 February 2020
Overall5food5service5ambience5

what a lovely restaurant ...loved every minute of it...

g
London
121 reviews
Dined on 24 February 2020
Overall1food1service1ambience3

Poor service and disappointing food

CL
London
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

SO GOOD OMG, staff were friendly and the food was outstanding

OT
London
1 review
Dined on 22 February 2020
Overall5food5service4ambience5

A regular customer to the restaurant. Really enjoyed the food and service, yet tonight they are too busy, especially in the night. We waited 20 minutes for the bill , and i have to stand up, walk to the manager, to get the bill.

MR
1 review
Dined on 22 February 2020
Overall3food3service5ambience3

The afternoon tea plates are extremely beautiful and tasted good but at £56 from one sharing plate of tiny items it is not a place for anyone on a budget or for anything other than an annual treat at most. I was shocked at the cost, to be honest, which rather overshadowed the experience.

OT
London
1 review
Dined on 22 February 2020
Overall3food4service2ambience5

Lovely setting and good food. Service could be more attentive.

SA
London
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

Beautiful setting; lovely selection of teas; loved all the Wagashi!

A
1 review
Dined on 22 February 2020
Overall5food5service3ambience4

We had the afternoon tea, was a bit sparse compared to an English afternoon tea but very tasty. It didn’t seem like we could have free refills of the treats and tea like in English afternoon tea, which made me feel like we were not getting £28 worth of treats. But the care in presentation, taste and overall ambience of the restaurant were very good. I will probably revisit to try their dinner menu.
I would recommend the sparkling sake - it is an extra £7 charge on top of the meal but worth it for the taste!

OT
London
1 review
Dined on 22 February 2020
Overall4food5service4ambience4

Lovely food as per usual. Service fine bar a lot drinks order

PD
London
1 review
Dined on 22 February 2020
Overall3food4service3ambience4

Good food and nice atmosphere, a bit expensive though.

r
London
5 reviews
Dined on 21 February 2020
Overall4food5service4ambience4

Robata and grill were of excellent quality. Probably one of the best I've tried in London.

Slightly disappointed at the sushi as it's not the traditional white sushi rice. Though quality of seafood was excellent.

Not very impressed by the fusion style of the Wagyu Don - too much mayo and cheese for my taste but the Wagyu slices were made to perfection.

There was also a great selection of sake - both by glass and by carafe.

So if I'm going back next time I'll only focus on the robata and sake

AB
London
1 review
Dined on 19 February 2020
Overall4food4service4ambience2

Great to have a high quality Japanese tea in London. I appreciated the caliber of the sourced teas, some of the finest Matcha from Kyoto, and enjoyed the sushi and Wagashi. Whilst the service was good the atmosphere let down the afternoon. Akira would benefit from setting a better tone, making the afternoon feel like a small and simple glimpse into a Japanese tea ceremony. Currently it feels like the tea is stuck in the dead space between lunch service and the prep for dinner. Even the dishwasher was running in the kitchen towards the end of our sitting!

L
Oxford
9 reviews
Dined on 19 February 2020
Overall5food5service4ambience4

I very much enjoyed the wagu beef bento box . A good lunch time time spot in south ken but not cheap.

S
38 reviews
Dined on 18 February 2020
Overall4food5service4ambience4

The food is amazing. Service is good but can be even a bit of attentive. We will be back for the delicious food!

OT
London
1 review
Dined on 18 February 2020
Overall4food4service5ambience4

Staff were attentive and friendly which was a really nice touch. My afternoon tea set came with a special Happy Birthday decoration - appreciated the attention to detail. The set itself was very exquisite; good selection of wagashi that isn’t too sweet. Tea selection is very wide and unique.

c
London
2 reviews
Dined on 15 February 2020
Overall5food5service4ambience5

By far the best sushi experience in London.
Eating by the counter is probably nicer for couples.
The omakase is endless, and won’t disappoint.

PP
London
1 review
Dined on 15 February 2020
Overall2food2service1ambience2

I would visit again but not for afternoon tea it was a letdown and expensive for what we got, to be honest.

Here are the two options, we ordered the £28 thinking it would have a fair bit more than it did for the extra £16 per person

Japanese Tea set £12 per person
A pot of Japanese tea, coffee / soft drink or sparkling sake of your choice served with seasonal wagashi and desserts

Japanese Afternoon Tea for Two £28 per person
Selection of savory sushi snacks, desserts and seasonal wagashi served with
a pot of Japanese tea, coffee /soft drink or sparkling sake of your choice

We asked if we could also order another side of sushi to compliment the small portion [4x pieces of savoury per person] given to us in the Afternoon tea price - which were nice but we were left wanting more and we a little hungry.

The cake selection was nice but everything was a bit on the small side.

We spoke to the manager who advised that the head chef decides that once an order is placed that is it - it is final cannot order anymore.

Our server was terrible - the number of mistakes she made was hilarious. We both asked for tea top-up which was complimentary, she asked which tea was what even though she served us it in the first place and then proceeded to pour wrong tea in the wrong cup anyway!

What I found strange though is it was explained to us that we could order more tea if we ran out but it would come at a cost, shame this did not apply to their food - we wanted more of their food and was refused!

Shame really because the tea we tried together with the selection of cakes and savouries in our Afternoon tea was nice.

Also, the only difference in price between the £12 and the £28 options of Afternoon tea seemed to be based on the selection of savouries we had over the cheaper option which was mainly sweet, so for the extra £16 we had 4 pieces of sushi, that is £32 for 8 pieces of sushi... bit steep AND we were asking if we could order something from the main menu and was refused.

OT
London
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

Highly recommend Wagyu! !! !! !! !! !!

I
London
1 review
Dined on 13 February 2020
Overall3food5service2ambience5

Outstanding food, let down by lack of staff.

The food was amazing! The taste, smell and ambience of the restaurant brings me memories from Japan.

However, we were sat at an awkward corner of the counter. It was very hard to get the staff's attention. But I also noticed during a full sitting, staff numbers was not adequate to give the customers an attentive service. The service was forever playing catch up. For example, They missed our bottle of water even though we reminded them once, the bill took 10 mins to arrive and with a mistake (this happened to the table next to us also).

This might be a once off coincidence. I will definitely give this restaurant another try for the sheer high standard of the food and authentic Japanese atmosphere.

J
1 review
Dined on 13 February 2020
Overall5food5service4ambience5

Went for the Valentines set menu as was recommended by a friend. The restaurant gave such a wonderful, minimalist atmosphere and we were catered too very well.

The food was delicious with such great variation on classics (highly recommend the sashimi which are presented in boxes and the grilled skewers served on hot rocks)!

As a previous reviewer mentioned too many people were serving us which led to some confusion over table numbers and orders etc. but overall we had a wonderful time and definitely will return

OT
4 reviews
Dined on 13 February 2020
Overall5food5service5ambience4

Wonderful food. Love their bento box with a huge variety of petite dishes loke tapas. Comparable to Nobu London.

CP
London
1 review
Dined on 12 February 2020
Overall3food5service3ambience3

Was an interesting venue, but not very Japanese. It seemed very much like an English take on how the restaurant should be, however the food was lovely. Slightly overpriced for the afternoon tea based on the portion size. We went for a friends 30th birthday and arrived 10minutes early. The restaurant staff let us have our table but kept saying we weren’t allowed to order until it was the time our booking began! That seemed quite strange as they could have managed that without telling us!

h
1 review
Dined on 11 February 2020
Overall3food3service3ambience5

The food is mostly good and well presented, but a number of items in the bento lacked flavour.
Service at the reception desk, cloakroom and greeting and seating was very poor: indifferent, just short of what you get in an average pub or tourist place.
Communication with wait staff suffered from not entirely understandable English.
Some actions from the staff prove that they are not really familiar with Japanese table manners and dining etiquette. (Rice and miso soup are served only after most of the bento has been eaten. Not before. Tea had the wrong temperature.)
Drinks menu is far too expensive.
Terrible music totally not in style with the location and far too loud.

D
London
3 reviews
Dined on 8 February 2020
Overall5food5service5ambience5

A great restaurant, with delicious food. Not cheap but the quality of everything is excellent.

RM
London
14 reviews
Dined on 8 February 2020
Overall5food5service5ambience4

Love the chic but relaxed atmosphere. The staff are wonderfully friendly and really helpful. We intend to revisit more often!

DC
West Sussex
3 reviews
Dined on 8 February 2020
Overall5food5service5ambience5

Great Japanese experience and dining, lovely flavor and food. Place is quaint and personal, highly recommend.

AB
1 review
Dined on 8 February 2020
Overall3food4service3ambience2

This is a review for the afternoon tea.
The little afternoon tea treats were tasty. It says that the tea is served with traditional wagashi, but these were definitely not the traditional wagashi that I was expecting - more the cake variety of item, not the crafted items designed to resemble seasonally available items. There was little to suggest seasonal wagashi in these sweet items and they seemed that they could have been taken out of a box one can buy at Ichiba / Japan Centre supermarket. The 'sushi' items were freshly prepared and of good flavour.
The tea flavours were interesting, but the tea came in a cup, not a pot, which was a little bit of a surprise to the afternoon tea experience. One felt that one should ration the portion.
The service was acceptable, but this probably only came across as acceptable due to the ambience. The ambience was lack-lustre. The afternoon tea is being served during evident down-time and this was reflected in the feel of the experience. Staff did seem to be low-energy and not as engaged as one would expect. There was obviously a feeling of preparation for the evening service (management standing discussing things and prepping in advance of service, kitchen staff with headphones in and listening to music while doing basic prep, etc.) & a lack lustre vibe.
Three people seemed to be on ball for presentation and production. These were the person behind the bar preparing drinks and one member of the kitchen staff who seemed on the ball. The head chef, was not currently engaged in kitchen activities, also appeared very professional in attitude and persona as he passed around.
The presentation of the edible items was very good and this was instagrammed by my partner, but on the whole , simply and without much effort, the whole experience could have been done better.
As the afternoon tea is billed as an addition to normal service, I expect this contributed to the lost feeling by the staff who are used to a different schedule and service

VV
London
1 review
Dined on 7 February 2020
Overall4food4service5ambience3

The food was very nice and beautifully presented, but in a restaurant like this I’d expect much better quality of meat (we had the grilled bbq but most of the portion was just fat. Honestly it was like we were treated like dogs.

TS
1 review
Dined on 7 February 2020
Overall5food5service5ambience5

it was amazing, great prices for great quality food. The matcha dessert was probably the best thing i have ever eaten

AJ
London
1 review
Dined on 7 February 2020
Overall4food4service4ambience4

Very different from what I had expected. Staff were very attentive & polite. The food was delicious & well presented. Thought the house saki expensive. Otherwise, well worth a visit & another one.

EW
London
7 reviews
Dined on 6 February 2020
Overall5food5service4ambience5

Great food and good amount for the price. Servers were lacking in knowledge with regards to the beers and we were given the wrong one at one point but apart from that, great dining experience.

k
New England
2 reviews
Dined on 6 February 2020
Overall5food5service5ambience4

The afternoon tea was great. unfortunately it wasn’t free refill. falls more on the sweet side than the savoury. besides this everything is great!