Alto by San Carlo

4.2
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15 reviews
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£25 and under
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Italian

Top tags:

Afternoon Coffee
Take the exclusive lift on ground and escape the city to discover a hidden Italy, high in the sky. Alto by San Carlo is a chic all day to evening Italian rooftop restaurant, alfresco terrace & bar with incredible views of the city sky scape.
Open from 1130am to 11pm daily for lunch dinner and drinks and from 930am for breakfast through to 11pm Thursday to Sunday (closes 1030pm Sundays), Alto by San Carlo is a rooftop restaurant with true wow factor.
A retractable roof in the main restaurant allows the sun to shine any time of day and a delightful all-year-round alfresco dining terrace with bar, table service, lounge seating allows guests to lounge in splendour, in a hidden Italian garden, high in the sky.
Breakfast with a view is a must - decadent choices include pancakes with fresh fruit and maple syrup with a range of breakfast bellini's to healthy power food bowls and smoothies, alongside an all day menu of superb Italian dishes made from the finest seasonal ingredients.


What 15 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.0
service
4.5
ambience
4.1
value
Noise · Moderate
69% of people would recommend it to a friend
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S
London
2 reviews
Dined on 20 December 2019
Overall5food5service5ambience5

First visit with my daughter- lovely staff and lovely food. Great setting and atmosphere- we will be back!

OT
London
3 reviews
Dined on 20 December 2019
Overall1food3service1ambience5

The website gave me the option to book at 9:30am today and was surprised to learn that the restaurant opens at 10:00am. Did not receive any apology from the staff. After being seated I asked for pancakes with NO TOPPINGS as my son likes his pancakes plain. The waiter gave us pancakes topped with strawberries and syrups on the side. When I said i asked for plain his response was strawberries are not considered toppings and walked off. I tried to fix the situation by removing the strawberries and cut a piece for my 6 year old to try. He didnt like the taste. When I told the waiter if I can have a new one he argued that I shouldn’t have cut the pancakes. He finally agreed to give us a new one which my son enjoyed. Overall, the service was not at all what we expected at alto. And im considering cancelling my future reservation that I made at alto later this week.

AL
London
1 review
Dined on 15 December 2019
Overall4food3service4ambience4

The ambience is was really nice and interior was beautiful. Food portions quite small for the price charged though.

A
London
1 review
Dined on 14 December 2019
Overall4food5service4ambience5

Lovely place and good service BUT waiters kept trying to top up our glasses which we did not want .

RA
London
1 review
Dined on 7 November 2019
Overall1food1service1ambience1

They forced us to order from the lunch menu although it was only 11:30

OT
London
1 review
Dined on 15 September 2019
Overall5food5service5ambience5

Amazing and a lovely brunch. The weather was beautiful. The girl at the lift downstairs a little rude however.

OT
London
1 review
Dined on 1 September 2019
Overall4food5service4ambience4

Very good food, lovely for a nice lunch on a day out. Servings are very big although service is very slow in there. Would definitely go there again and recommend it to friends and family.

OT
Los Angeles
1 review
Dined on 30 August 2019
Overall1food3service1ambience3

Muy mal manejado... en una ubicación excelente, mucha gente para atender pero mal manejado. Pedimos 4 platos y los trajeron con diferencia de 10 minutos... o sea que el último que fueron unos fideos para mi nieta de 3 años tuvo que esperar 40 minutos... y en todas las metas era igual...

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FB
London
5 reviews
Dined on 11 August 2019
Overall5food5service5ambience5

Spontaneous early lunch on Saturday. Very relaxed atmosphere and happy Italian food. Portion size was perfect. Have a few small plates and enjoy.

l
1 review
Dined on 10 August 2019
Overall2food1service2ambience4

Beautiful setting, however, we were disappointed with the service and quality of the brunch. I had to ask 3 different waiters for water until someone finally came to top up our glasses (we had almost finished our food). Eggs and Avocado was lovely, however, the eggs benedict was small, cold and one of the poached eggs wasn't runny.

That being said, I would still recommend Alto by San Carlo but would consider coming for lunch / dinner / drinks instead.

OT
London
2 reviews
Dined on 4 August 2019
Overall4food5service4ambience5

Went for brunch with a friend we had a nice time

A
1 review
Dined on 3 August 2019
Overall3food3service4ambience5

Overall the service and ambiance was very pleasant. But where Alto lacked was unfortunately in the food: very presentable but the flavours were dull. The poached eggs were cold as if they had been cooked long before we placed the order even though the restaurant was not busy; this seemed a little strange. Additionally the hollandaise sauce was under seasoned. Some may find this review very opinionated but having eating at the Ivy Cafe in Marlyebone the day after, I was reassured how a hollandaise sauce should taste. All in all, the staff were very welcoming and the setting/decor was very appealing, but I would only return for drinks as the food was questionable. Very reasonably priced though!

SO
London
3 reviews
Dined on 6 July 2019
Overall5food5service5ambience5

Delicious breakfast with lovely plants&lemon decor. Staff are friendly and courteous. Fantastic first impression. Price is reasonable. Will definitely come here again!

a
London
2 reviews
Dined on 22 June 2019
Overall3food3service1ambience3

Location and overall design is lovely but the service lacks professionalism and it takes forever for someone to take your order

Each time we’ve asked for the waiter to take our order we were told an excuse and then had to wait more

We’ve mentioned this when we’ve paid our bill but they didn’t seem to be interested or care

Also the girl downstairs at the lift was quite unwelcome and rude as she couldn’t find our name on the list and the fault was theirs cause they’ve misspelled my name

Overall I would not recommend this place for food, maybe for drinks and snacks only on a really sunny day or for your instagram story lol

There’s far better places In London with a roof terrace, delicious Italian food and great service

FA
Hamburg Area
1 review
Dined on 15 June 2019
Overall5food5service5ambience5

Everything was perfect. I will try for dinner next time.