Arros QD

As usual the service and food were outstanding. But we were disappointed to know that the cheese stones and truffle bombs are not longer in a la carta menu.

Great place and atmosphere. Definitely a place to go with friends. Also good for couples, provided they are OK with a lively atmosphere

Best paella I’ve had in London

Disappointed! Booked for a special evening with my partner and regretted it soon as we walked in.
No one on reception when entered the restaurant, had to wait to be seen because staff seem to be all over the place.
Was taken upstairs to a table that was next to a noisy group of people, waiter interrupted way too many times when looking at the menu to take our order.
Starters was cold, paella was burnt and cold, dessert was pointless as the ice cream was melted.
We had to ask for the bill 3 times and waited around 20 mins for the change.
Women’s toilets were unbelievably disgusting and unhygienic.
We left feeling hungry and disappointed!
For the price, definitely not worth the food and service.

The ‘Taste of Arros’ menu online and on the direct website is very different to the one offered in the restaurant. What is advertised as great value menu is actually really rather poor (one ‘cheese stone’, small chicken skewer, half kale salad and paella for £23) having removed a starter, wine and tea/coffee from the offering. We ‘replaced’ the missing starter with one from the a la carte menu, the delicious beef cheek at an offensively priced £17. The food is good but it’s not that good.

Very good.the service exellent and food very good

It is a must try type of restaurant. The food quality was excellent, the quantity I’m not so sure.
The service, the atmosphere and the drinks were outstanding!

Been coming to Arros on quite a few occasions - every time with a few issues. once our rice for paella was burnt so bad we had to replace it, waited to be seated for 45 mins (been taken up to the bar and ordered a drink but were starving and all in all waited for food for 1.5 hrs).
We are always seated in a bit of an awkward place - at the end of the restaurant, even though the place is empty. some of the Spanish speaking staff seems to have some serious attitude - borderline rude.

its a massive shame as the location is great, the decour is great but it is the food and people that make the place great!

The restaurant was very welcoming and nothing was a problem.
great efficient service with amazing food!
The paella was one of the best i have had.

The service was really friendly & overall friendly however the food arrived really quickly (all plates within 20 mins of ordering) so we felt very rushed. I would go back but would be clear that we wanted a leisurely meal & to wait between courses
The food was lovely & presented well

Really good spanish food with some innovative take on classics and dishes.
We had the tasting menu which in my opinion ends up being slightly too much due to the size of the paella. It would have been perfect if the paella was slightly smaller as the overall amount of food after something like 8 dishes leaves you completely full with no space for a coffee! In that sense, really good value!
We had meant to go for a while and I'm glad I did, it's a perfect execution of classics and some dishes are really simple but done amazingly well (the kale salad with tomato gelee for instance).
Would definitely recommend for a date night or a group of four but be prepared to spend £150 per person including moderate consumption of wine

Amazing place. Great service. Food is good overall but our vegetarian paella was a bland rice with vegetables. The special with ashes interesting but tiny. Maybe better go for something more traditional to get the best of the chef

Fantastic experience with food presentation and taste up with the very best. Gorgeous. You should all be very proud. We loved our lunch and will be back.

Amazing food
Just do it!

Fantastic experience all around! The setting, service, explanation of dishes, presentations and the list goes on.
Will be back soon!!

Received wrong menu, wrong water and wrong bill. Sommelier never took wine order and we gave up on waiting. Food quality was very good although porciones are very small for the price.

Amazing venue and excellent service. We ordered the black ink rice with cod and it was extremely tasty. Only negative point is the size of the pieces of fish on the dish. It was so small that we struggled to find them and almost told the waiter they made a mistake in the kitchen by forgetting to add the cod to the dish.

Very cool restaurant and food overall good. A bit overpriced though for what I had. A 30£ paella must be incredible and to be honest the one I had was very well presented but definitely not worth it: rice was sticky and i wasn’t expecting fried fish on the Calmari option...

Amazing environment with even better food! I’ll be coming back!

Food was terrible and not cleaned served properly

Great food - good atmosphere - service needs to pick up a bit but in general good

Very poor customer service (the way of speaking to customer by a server), not fairly trained enough to serve at tier 1 retaurant. Paellia was oversized and nothing special. We should have been to other Spanish bars or restaurants.

Expensive for food that is good but not great. Some starters offensively small for the price (soft shell crab)

Food delicious and the service top notch. They brought out a Happy Birthday ice cream without being asked (it asked me if it was a special occasion on the booking form) which was an absolutely lovely touch

Great place! Best Spanish rice ever!!!! Fully recommended!

Really great food and service. Tried several of the paella dishes and everyone of them was extremely well executed and tasted great

My second time there and I liked it a lot, was very quiet though for Lunch.
We tried the set lunch and it was good.

Amazing! Will definitely go back.

Incredible. Great service, outstanding food. A must.

My friend loved his time here with his wife. Incredibly grateful about the complimentary dessert and the happy birthday wishes! Thank you, it made their day!

Amazing foofm

Great food and ambience. The staff were friendly and professional but a little stretched. Our 9.30pm reservation resulted in us waiting at the bar until gone 10pm and not receiving our starters until 10.30pm.

Amazing service and the food is tip-top.

Service was excellent, the food was well explained and the wine recommend superb. It was very enjoyable.

I had the tasting menu which came promptly with a fair amount of food. Overall though the food was decent compared to the price. The flavours for all the dishes were disappointing making us long for something more. The paella was definitely over salted, with the ingredients and meats being rather dry. I’m glad that we tried the place but would definitely recommend other places going forward if you want the tasting menu.

As usual this place doesn’t disappoint. I bring all of my friends here as I think this is the best representation of paella you can find in London. The service is also amazing and if you order properly you don’t have to spend a lot in order to have a great meal!

The staff are always amazing and super attentive. 10/10 across the board!

Wonderful wines by the glass and the food was delicious - it’s paella like you’ve not experienced before and the ambiance is superb - can’t wait to go back!

Great style but service very bad, mainly because the server insisted on interruption throughout the meal, even though it was obvious a business conversation was taking place

Awesome place, very beautiful, but the food is overrated and overpriced.

Great food and better attention