Arte Cafe - Upper West Side

4.3
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2908 reviews
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$31 to $50
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Italian
West of Strawberry Fields, Arte Cafe located in a landmark brownstone, celebrating 22 years of serving the Upper West Side. Just steps away from Central Park presents upscale pan-Italian cuisine with artisanal homemade pastas, fresh meats, fish, pizza from a brick-oven and sumptuous desserts. Private rooms are available for all events and budgets.

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Daily 9:00PM - 11:00PM

What 2908 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.1
service
4.2
ambience
4.2
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
Philadelphia
1 review
Dined 2 days ago
Overall1food1service1ambience1

My experience here was terrible. I made reservations for 7:30, but when I arrived just at 7:35, they told me we’d have to wait 10 min. After waiting 25 min, we politely asked when our table would be ready, at which point the hostess was rude to us and gave us no indication of when we’d be seated. After 35 min, we decided to leave. We were treated very rudely by the staff and never got so much as an apology. Terrible service and incredibly rude staff.

j
1 review
Dined 2 days ago
Overall2food3service1ambience3

Do not hold large birthday parties here! My friends and I were celebrating a 20th birthday party here and reserved because it was an Italian place that accommodated large parties. However, the service was extremely slow (had to wait 1.5 hours for food) and the servers were rude and spoke badly of our group near us. There are plenty of other overpriced Italian locations on the UWS with better food and good service.

RO
New York Area
23 reviews
Dined 2 days ago
Overall5food5service5ambience4

Always great food and service, no matter how busy. One of my favorites in NYC...

B
New York Area
36 reviews
Dined 6 days ago
Overall4food4service4ambience4

Nice neighborhood restaurant with special menu from 12-6 pm weekdays.
Good service and ambiance .
Enjoyed the lunch!

g
New York Area
20 reviews
Dined on 8 December 2019
Overall5food4service4ambience4

Good food good service great neighborhood place for all meals

E
New York Area
17 reviews
Dined on 8 December 2019
Overall4food4service4ambience4

Neighborhood favorite!

BW
New York Area
38 reviews
Dined on 8 December 2019
Overall5food5service5ambience5

Great service, especially attentive with large groups and meeting type meals. Wonderful experience and convenient location.

L
New York Area
3 reviews
Dined on 7 December 2019
Overall5food5service4ambience5

Everything was good especially the food. The busboy was a little over zealous and needed to make sure we were finished with each course before taking the dishes.

MM
New York Area
5 reviews
Dined on 7 December 2019
Overall3food3service4ambience5

Saturday night there seems to have been an issue in the kitchen. With 4 adults and 3 children our Food took over 1.5 hrs to come out. Service was pleasant, but we would have appreciated some communication about what was going on. Instead our table, and others around, were being avoided. In the end, the management was responsive to our humble ask to remove the added gratuity (we were planning to compensate the service, of course) but to adjust the bill due to the bad experience. We appreciated the gesture. The quality of the food suffered in this process, sad to say. Its a great neighborhood place and has lovely holiday decor. hopefully they can fix whatever is going on in the kitchen.

OT
New York Area
1 review
Dined on 6 December 2019
Overall5food4service5ambience4

Solid local restaurant, good food. Occasionally they get backed up and we have had a couple really bad experiences, but it’s good enough to keep going back

a
New York Area
29 reviews
Dined on 2 December 2019
Overall5food5service5ambience5

We ended up dining at the bar, since there were seats available, and the bartender was lovely! The food and drinks were exceptional, and we can't wait to go back again soon!

R
New York Area
4 reviews
Dined on 28 November 2019
Overall1food2service2ambience3

I haven't ever written a review, but our experience at Arte Cafe for Thanksgiving dinner was so terrible that I feel I must. We have eaten at Arte Cafe many times over many years, and we booked dinner there for Thanksgiving because the food is usually reliably good. We had not eaten there since its renovation, and what we found is a menu with fewer choices and higher prices. While fewer options and higher prices would not be disturbing if the food merited the price increase, in this case the food was surprisingly sub-par.

Upon sitting at the table we were served stale bread. We were told that the restaurant would be closing in two hours, and that the stale bread was all they had left. We spoke with the manager, who then at least brought "fresh" bread. Our appetizers were overpriced for what they were. I ordered the mozzarella, tomato, and avocado salad, which consisted of a large blob of mozzarella in the center, surrounded by a handful of tomato and avocado slices. The poor presentation was shocking, and for $18 the dish should have been more pleasing to both taste and eye. The entrees were fine if unremarkable.

On Thanksgiving, most people typically look forward to dessert, and the desserts were enormously disappointing. The apple strudel arrived cold and was tasteless, it seemed as though it came from a grocery store shelf. The caramel sauce alongside was so measly as also to be tasteless, and while the ice cream was good, it was a small scoop. Not enough to redeem the main feature of the dessert. Another person ordered the mousse, which was a chocolate mess.

We all left disappointed, and I doubt we will return.

RM
New York Area
5 reviews
Dined on 28 November 2019
Overall5food5service5ambience5

We had a very enjoyable Thanksgiving dinner at Arte Cafe. Although the restaurant was busy, the staff was very friendly and service was excellent. The food was quite good with generous portions. This is a very nice, relaxed neighborhood restaurant that I will be returning to soon.

MG
New York Area
15 reviews
Dined on 28 November 2019
Overall5food5service5ambience5

Always pleasant service and great ambiance and food.

MM
New York Area
6 reviews
Dined on 28 November 2019
Overall5food5service5ambience5

This is our neighborhood “go to.” Great place!

NY
Hawaii
2 reviews
Dined on 27 November 2019
Overall1food2service1ambience2

Took 90 minutes to get our food. Service was awful. Never going back!

C
New York Area
521 reviews
Dined on 27 November 2019
Overall3food3service4ambience3

Good local Italian. Professional service. Inexpensive for the area.

BM
New York Area
14 reviews
Dined on 27 November 2019
Overall4food4service4ambience4

Kid friendly, except all the high chairs had broken buckles—-at least the ones we were provided. Food/cocktails good, big menu, nice atmosphere. Would return and recommend.

AF
New York Area
8 reviews
Dined on 24 November 2019
Overall4food4service3ambience3

Arte Cafe is a trustworthy, UWS Italian spot. While the noise level can be annoying, this restaurant's consistent quality and value make it a solid choice every time.

S
Philadelphia
47 reviews
Dined on 24 November 2019
Overall3food3service4ambience3

Nice venue with a decent but not innovative brunch/lunch menu. Service was prompt and friendly. Food was good. Good pre- theater spot. Convenient to 1,2,3 or C trains.

NL
New England
19 reviews
Dined on 23 November 2019
Overall3food4service3ambience4

Liked the atmosphere. Food was good. Usual pricing. Service was slow. Timing of the dishes coming out was off also. Otherwise, great room, welcoming and the food was good.

OT
New York Area
1 review
Dined on 23 November 2019
Overall5food5service5ambience5

Great food. Wonderful service.

MS
New York Area
7 reviews
Dined on 21 November 2019
Overall4food5service5ambience4

Service and food was outstanding. I would definitely go back.

LL
New York Area
1 review
Dined on 17 November 2019
Overall3food3service5ambience4

It is a pretty good value, the venue is lovely, tables are not crowded to gether, service was excellent. But some of the dishes for a party of eight were either way too large, or were just not prepared that well. My veal piccata was so/so (not that tender and the sauce was bland) while my wife's broiled salmon was just right and was my grand nephew's pizza. The lettuce in the mista salad we shared was kind of limp and the salad overall was uninspiring. Our apple strudel was tasty but lacked a filo dough wrapping and instead was wrapped in heavy pastry strips. However, the tiramisu was perfect and the coffee was equally fine.

OT
New York Area
1 review
Dined on 16 November 2019
Overall5food5service4ambience5

Really good food.

OT
1 review
Dined on 16 November 2019
Overall5food5service5ambience5

Great experience with the staff and food was delicious. Would frequent again. Loved the apps and the kale salad! Yum

CN
New York Area
1 review
Dined on 16 November 2019
Overall5food5service5ambience5

Always a pleasant time and food always great. Many return visits

L
New York Area
34 reviews
Dined on 14 November 2019
Overall5food5service5ambience5

This was a great place to stop before a concert at The Beacon Theater. Also noticed a large after work crowd & neighborhood folks all enjoying a great happy hour as well as a large dinner crowd. Very extensive menu as well as very good cocktails. Will definitely go back & also plan to recommend to friends. Such a beautiful area in NYC with plenty of subway options & parking facilities.

j
New York Area
62 reviews
Dined on 14 November 2019
Overall5food5service5ambience5

Delicious food, brownstone with warm, welcoming setting.

B
New York Area
15 reviews
Dined on 13 November 2019
Overall5food5service5ambience5

Food exceptional, service professional, total experience ideal.

OT
New York Area
2 reviews
Dined on 9 November 2019
Overall3food4service1ambience3

Food was good but the delay between salad and our entre was close to an hour. - for pasta. Very disappointing. We were rushed to make the theatre in time

MU
New York Area
18 reviews
Dined on 8 November 2019
Overall5food5service5ambience4

We held a birthday celebration there 11/08/19. The food and service were outstanding and I can't say enough about the maitre'd. He always welcomes us with a smile and LOVES to see out grand-daughter enjoying herself. Neighborhood gem, great cocktails and the staff is top notch.

l
New York Area
28 reviews
Dined on 6 November 2019
Overall4food4service5ambience4

The food was EXCELLENT. We were all surprised at how good everything was. The service was great, as was dessert and the birthday celebration. Excellent value for the prix fixe price. Thanks to the great wait staff and host.

B
New York Area
76 reviews
Dined on 3 November 2019
Overall5food4service5ambience4

Very nice place. Better then average food. Decent service. Great place for a loud, large group to eat.

a
New York Area
2 reviews
Dined on 3 November 2019
Overall5food5service5ambience5

Great neighborhood location - reliable, yummy and welcoming!

M
Charleston
27 reviews
Dined on 3 November 2019
Overall5food4service5ambience4

I dined here with a party of 6 right after the NYC marathon. We were able to grab a last minute reservation before the dinner rush started. The hostess and wait staff were wonderfully accommodating to our marathon finisher and made great food and wine selections.

UW
New York Area
1 review
Dined on 3 November 2019
Overall1food2service1ambience1

We had one of the worst dining experiences we've had during our 20+ years of living in NYC, at Arte. The service was beyond terrible. We had a party of 13 people, including 5 children between the ages of 2 and 7 and one marathon runner, as this was Marathon Sunday. While the restaurant was busy, it was not bursting with customers. We placed our order and waited well over an hour for our food. Every time we asked for an update, our waitress told us, "It's really busy. You need to wait," or "Your ordered appetizers, so your food will only be placed once you receive those." There was no apologizing, no sympathy, just a roll of the eyes and the same blanket response. Once we decided to speak to a manager, it took a while to find one. Once we did, we were told, "I'll check on it," but never received an update. We would have walked out without paying and without our food, had we only been adults and not parents/grandparents of 5 hungry children. Service was rude, patronizing, and obnoxious. We will never have another meal at Arte.

TS
New York Area
1 review
Dined on 3 November 2019
Overall5food5service5ambience5

We celebrated our son’s finish of the NYC Marathon. We showed up an hour before our reservation (our son’s finish time was faster than predicted!) as a party of 4. Within a few minutes, friends showed up and were able to join us (we moved twice) since the hostess and waiter were so patient. We ended up as a party of 12. Everyone had a great time! The food is wonderful and the service and ambience are second to none! Thanks, Arte Cafe! We will be back!!

OT
New York Area
1 review
Dined on 2 November 2019
Overall3food5service2ambience3

It took a loooong time to get our food but the servers were very nice.

g
New York Area
1 review
Dined on 2 November 2019
Overall3food4service2ambience2

The service was poor, the noise horrific, and the room overcrowded. They raised prices by at least 30% in the past month so the place is no longer a good value. There was no fish special tonight and there were only 2 choices for fish, down from 4-5 in the past. At least the food that they threw down was good.