Arthur's Terrace Restaurant
Relax in a Casual but Elegant Atmosphere.
Arthur’s Terrace offers delicious à la carte menus for breakfast. lunch, and dinner.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Although the service was good, the food quality was very disappointing for a restaurant that wants to provide a 5-star dining experience. Most of the items we ordered for our brunch tasted like they were prepared the night before and then heated up in a microwave before serving. The homefries were nearly burnt and chewy, the pancakes had a thin crust on top and were also chewy, and the sausage had an unusual flavor to it. Only the eggs and bacon seemed to be fresh. Additionally, we asked our server about gluten free options and after checking with the Chef he told us the only option was a pizza. We were a bit surprised that gluten free bread was not an option and the omelets were not gluten free. I've read several responses from the restaurant stating they would review the complaints with the team, but it doesn't appear to be doing any good. Unfortunately, we won't return to Arthur's and won't recommend it to our friends and family.
Mike, thank you for taking the time to leave feedback about your recent dining experience here. We are disheartened to hear about the issues that you encountered. We are currently revisiting all of our menu options so that we can reflect the latest in food trends while at the same time bringing back our guests' favorites. We are sorry to learn that you will not return, and we hope that you will reconsider. Sincerely, Chuck Cobb, Director of Food & Beverage
We visited during brunch hours on Sunday and they were out of several items. Server was friendly but service was very slow.. took almost an hour to get our food. They did comp dessert for the anniversary couple
Thank you for taking the time to leave feedback about your recent experience here. We appreciate your recognition of your server. We apologize that we were out of a few items and for the timeliness of your service. I have addressed this issues with the Arthur's Terrace team so that we can provide a 5-star dining experience to all of our guests. We hope that you will give us the opportunity to do so for you. - Chuck Cobb, Director of Food & Beverage
Excellent dinner and private atmosphere. Will be back!
Thank you for the 5-star rating, MercedesN. We're glad to hear that you had an excellent dining experience with us. We look forward to your return. - Arthur's Terrace Team
Great food and excellent service from our waitress Jill.
Amy, thank you for the 5-star rating. We're glad that you had great food and excellent service here, and we appreciate your recognition of Jill. We hope that you can dine with us again soon. - Arthur's Terrace Team
Breakfast buffet is closed, but that’s not obvious from advertisements
Thank you for your feedback. Since the pandemic began, our buffets have been suspended. We have posted this information on our website, and our buffets were removed from our menus. Before another visit, you can check these source, or please don’t hesitate to reach out to us directly to inquire about our buffets. – Chuck Cobb, Director of Food & Beverage
The dinner wasn’t enough for the money. At breakfast (9am), food was already running out. The kitchen was backed up.
Lisa, thank you for leaving feedback about your recent experience here. We apologize that you did not have an exceptional experience and hope that we have an opportunity to provide such an experience for you in the future. – Chuck Cobb, Director of Food & Beverage
We went to Arthur's for valentines dinner and everything about the evening was perfect!
Thank you for the 5-star rating. We're glad that you had the perfect Valentine's dinner here, and we hope that you can come back soon for another such experience. - Arthur's Terrace Team
The food tasted like it was reheated about 4 times and served to us. Took about 30 minutes just to get our drinks. I asked the waiter for a part of my meal that was not given to me. Stated that he would go and get it. I never received it. Also, on the menu it stated we would be getting hash browns. We received our food and got French fries. Will never come here again.
Thank you for taking time to leave feedback about your recent experience here. We apologize for the issues you encountered; I have addressed these issues with the entire team to ensure that they do not occur again. We hope that you will reconsider returning so that we have another opportunity to provide a 5-star meal and experience. – Chuck Cobb, Director of Food & Beverage
Multiple 86'ed items in the kitchen, inattentive waitstaff, and slow service.
Timothy, thank you for your feedback about your meal here. We apologize that you did not have an exceptional service experience. I have discussed these issues with the entire team to ensure that we are attentive to our patrons needs and that we provide timely service. We hope that you will visit us again. – Chuck Cobb, Director of Food & Beverage
My daughter and I had a reservation at 7:15. We arrived at 7:10 and were told we needed to come back at 7:15. During these times of Covid, I can understand the need to seat customers at specific times so we left and came back 5 minutes later. We were then seated but had to wait 5-10 minutes for menus. I ordered an Impossible Burger, which was way overcooked and did not have much taste to it. My daughter ordered the mac and cheese, which was dry and not very cheesy at all. And then we ordered chocolate cake for dessert, which was also very dry. Overall, the food can only be described as average and, with tip, ended up costing close to $50.
Paulie, we appreciate your feedback about your recent meal here. We apologize for the issue you encountered; they have been addressed with the entire team so that they do not reoccur in the future. We hope that you will join us again for another meal. – Chuck Cobb, Director of Food & Beverage
Valentines dinner was terrible. Staff was very unorganized with a line of folks trying to check in for there reservation. Waiter was polite, but very slow. Food was not good at all and very over priced!
Thank you for leaving feedback about your recent meal here. We apologize for the issues that you had during your dining experience. I have addressed all of the issues that you raised with the entire team so that we can ensure that they do not reoccur in the future. We hope that you will come back for a 5-star experience. – Chuck Cobb, Director of Food & Beverage
We made reservations at 7pm and showed up a few minutes before 7pm. We were not seated until 7:30pm. When we pulled up to hotel entrance we could tell the hotel was busy by the parking lot. Seeing that and knowing it was Valentine’s weekend we were glad we made reservations. But that didn’t matter in the end.
We were served water at 7:45pm
At 7:50pm a nice young guy asked if everything was okay and my husband said it would be if we could place our food order. He said he would send someone right over. No one ever came to our table.
At 8pm we made the decision to leave since we had a prior commitment to be somewhere at 9pm and we needed to eat dinner before we arrived there. Several employees saw us getting up to put our coats on, with our menus clearly still on table, but no one asked if there was a problem or offered an apology. There were two other families that left after sitting for an extended time of not being waited on. Very disappointed to make the effort of making reservations and it didn’t matter.
Ben, thank you for your candid feedback about your experience. We are disheartened to learn that you had to leave before enjoying a meal here, and I can assure you that I have addressed the issues you encountered so that they do not occur in the future. We hope that you will return to have a 5-star experience. – Chuck Cobb, Director of Food & Beverage
Service was friendly but slow and it wasn’t busy. Food was great but somewhat cold by the time it reached us. Overheard the waiter telling another table there was no manager and it was poor management there. It’s never comforting to hear an employee undermine their employer.
Lisa, thank you for taking the time to leave feedback about your recent dining experience here. We’re glad to hear that you found our service friendly; we apologize for the issues that you encountered during your meal. I can assure you that we have addressed your concerns with the entire team. We hope that you will return for another meal here. – Chuck Cobb, Director of Food & Beverage
Had Thanksgiving dinner 2020. Four of us were seated at a table that could accommodate six so we had plenty of elbow room. The nearest other diners in the restaurant were seated at least 6 feet away. Our waiter Timothy was friendly and efficient. Overall we had a pleasant and comfortable dinner and felt very safe based on the current restaurant restrictions.
Thank you for your review and comments. We're glad that you celebrated Thanksgiving with us and enjoyed your meal. We hope that you will return soon. - Arthur's Terrace Team
Arnie was our waiter, he was extremely courteous and quite pleasant. This was our first time at Arthur’s Terrace Restaurant and it was amazing! Food was so good, atmosphere was classy. Will definetly return for another fine dining experience!!
JoeK, thank you for the 5-star rating and your comments. We're glad that you had an amazing meal and time here. We appreciate your recognition of your server, Arnie. We look forward to your next visit. - Arthur's Terrace Team
We really appreciated the spacing of tables, due to COVID-19, and felt safe eating here. I was disappointed with the omelet I received because it was burned crisp around the edges. We appreciated that our server did not rush us and allowed us to sit and talk for quite some time.
DebraM, thank you for taking time to leave feedback about your recent dining experience. We're glad to hear that you appreciated our COVID-19 precautions and your server. We're sorry that you were disappointed with one of your meals. We hope that you will return for another dining experience here. - Arthur's Terrace Team
What a great all you can eat prime rib buffet, really nice staff throughout the entire restaurant.
Arthur's Terrace Restaurant offers takeaway which you can order by calling the restaurant at (717) 569-6444.
Arthur's Terrace Restaurant is rated 3.5 stars by 17 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.