Artisa

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1. JH

   JennyH

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   My friend and I enjoyed the bottomless brunch with Prosecco. The food was delicious, served really quickly despite being a busy Saturday afternoon. Our drinks were topped up regularly by the very friendly staff. Love that this place is so close to home ❤️

   Report
2. L

   Lucky23

   1 review

   1.0

   1 review

   Dined on 10 August 2022

   overall1food3service1ambience4

   I booked a table for 4 & we arrived promptly. We were greeted by a waitress & shown to a table, all good so far. The waitress brought us 1 menu to choose from & left us to make our choices. We waited for her to return, but she took food & drink orders on 3 other tables which arrived after us. We asked the same waitress if we could place our order yet & she apologised for the 'wait'. 2 times a waiter returned to us to let us know that a drink & then a dish was no longer available, so we changed our order to accommodate. ALL other tables in our area got served drinks & most got food before us. We asked 6 times to 3 members of staff over a period of 1 hour if we could get our drinks & food & each time was given a different reason why we hadn't received our order - Its ladies day / sorry we are very busy / there's been an issue with the system / your ticket wasn't handed in. 1 hour & 6 minutes after being seated our order finally arrived. We allowed a good 1.5 hours to eat our meal before having to leave for the theatre at a set time, we were left with 20 minutes to eat the whole meal & down two drinks each which all arrived at once. If we hadn't already paid for our meals we would have course have left long before, but they had already taken our money so felt we had no choice but to just keep waiting & hoping we would get to eat before having to leave. We certainly held no hope of getting a refund in time & go elsewhere & still make the show. It's a shame that the customer service was so poor, there was no good reason why we were overlooked so many times. They were very busy due to Ladies Day, but as everyone else got served prior to us, we don't accept that was the reason why our order was lost in the ether. Bringing just the drinks out really could have happened so easily. Bringing out just 1 dish for us to be starting on could have happened but didn't, although we did suggest it. Offering a part refund would have helped ease the frustration, but none was offered.

   Report
3. RH

   RachaelH

   Yorkshire

   1 review

   5.0

   1 review

   Dined on 5 August 2022

   overall5food5service5ambience5

   Excellent service, passion fruit martinis were amazing. Waitress was very professional and attentive. Was not waiting long for drinks or food.

   Report
4. EH

   EHughes

   Yorkshire

   1 review

   5.0

   1 review

   Dined on 5 August 2022

   overall5food5service5ambience5

   Came for a friend's birthday meal and we were more than impressed with the service, food and drink. Would definitely recommend!

   Report
5. EL

   ELarvin167

   Yorkshire

   1 review

   2.0

   1 review

   Dined on 5 August 2022

   overall2food4service2ambience2

   We booked for bottomless brunch for a birthday for 3 people after hearing good things about Artisa. On arrival it was very quiet - only us and 3 other tables seated inside - we booked for 1.30pm on a Friday afternoon. The food we ordered was delicious, we all really enjoyed our meals. The issue was with the speed of service - despite it being very quiet, we were waiting what felt like a long time for our drinks. They said they aim to replenish drinks every 15 mins, we waited 35mins between which put a downer on the event. The kitchen had plenty of staff in, but only 1-2 women working on the floor which means when 1 went on her break we were left until she came back. I dread to think how long you would be waiting on a busy peak time booking. What we were also disappointed in was the drink quality - non of us could taste any alcohol in the drinks and they were made with Funkin mix!! So not even real cocktails just a tiny amount of alcohol and pre-made cheap mixers which was very disappointing for a supposed 'Cocktail Bar'. We paid £35 per person so left feeling very underwhelmed and disappointed.

   Report
6. B

   Bonnie

   Edinburgh

   1 review

   4.0

   1 review

   Dined on 28 July 2022

   overall4food4service5ambience5

   The staff were great, good value for money, but they forgot a dish we had ordered that arrived almost as we'd finished. Very nice food, good atmosphere,lovely staff.

   Report
7. LR

   LisaRobbo

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined on 23 July 2022

   overall5food4service4ambience4

   If you’re out for breakfast, give this place a try! Always good! And the tapas is also really good! You won’t be disappointed! :)

   Report
8. SL

   SamLT

   1 review

   5.0

   1 review

   Dined on 22 July 2022

   overall5food5service5ambience5

   Service was fab, the girl was helpful and friendly. The food was absolutely amazing! Lovely atmosphere, will definitely visit again. Thank you!

   Report
9. D

   Debs

   1 review

   5.0

   1 review

   Dined on 22 July 2022

   overall5food5service5ambience5

   I’ve eaten here before and this time came with my daughter aged 9. She absolutely loved trying all the different dishes. Always lovely service and delicious food!

   Report
10. JR

    JudyR

    Aberdeen

    1 review

    3.0

    1 review

    Dined on 16 July 2022

    overall3food4service3ambience3

    The food was lovely but we had quite a long wait between arriving and ordering and then ordering and getting the food; other people around were waiting quite a while, too. This must have been due to under-staffing as all the staff around were working hard.

    Report
11. A

    Adele81

    Yorkshire

    3 reviews

    3.0

    3 reviews

    Dined on 13 July 2022

    overall3food4service2ambience3

    Food was very nice and reasonably priced. Unfortunately we were left waiting over an hour despite the restaurant being relatively quiet.

    Report
12. F

    Fozzit

    Yorkshire

    3 reviews

    5.0

    3 reviews

    Dined on 3 July 2022

    overall5food5service5ambience5

    Great as always

    Report
13. H

    Han23

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined on 2 July 2022

    overall5food5service5ambience5

    Love it at Artisa, the food is always delicious and well presented, the staff are lovely, never had a bad experience and I will jeep coming back Iver and over again. My fave cafe/bar in Beverley

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 2 July 2022

    overall5food5service4ambience4

    Lovely food, service for drinks was slow due to staffing. But with a 90 min timeslot this was extended to allow us to take advantage of our full bottomless brunch offer. Nice and clean venue. We booked for a birthday and a balloon was provided for the celebration. Booking was really easy too.

    Report
15. DN

    DebbieN

    Yorkshire

    3 reviews

    5.0

    3 reviews

    Dined on 2 July 2022

    overall5food5service5ambience5

    Lovely food,very friendly and socialable staff. Really enjoyed,will certainly be back. Thank you

    Report
16. A

    Angie

    1 review

    5.0

    1 review

    Dined on 1 July 2022

    overall5food5service5ambience5

    Food was delicious and staff very friendly and helpful.

    Report
17. M

    Michelle

    London

    2 reviews

    2.0

    2 reviews

    Dined on 25 June 2022

    overall2food4service1ambience1

    The food was lovely however, we had to chase our drinks after being seated 45 minutes and then had to chase our food after an hour and a half. Part of our order was also missing.

    Report
18. LS

    LouiseS

    1 review

    1.0

    1 review

    Dined on 25 June 2022

    overall1food1service1ambience2

    Has to be the worst level of service I have had anywhere! Booked 11 people for a hen night on a Saturday tea time. I knew 11 cocktails would take a while to make so went to the trouble of ordering and paying in full 24 hours before, and asked for them on arrival. We where at the table 1 hr and 10 minutes before the order was complete. We had a coeliac in the group. The chef came out to discuss the menu with her. She ordered a sweet chilli salmon not on the menu. He was going to make it especially for her. Still sent teriyaki salmon which would have made her really poorly if she had eaten it. Booked the table for 17:45 and expected the table for 2 hours but the 19:30 booking came in, where told their table wasn’t ready (the one we where sat at). They proceeded to congregate around our table like vultures until we got up and left. That says to me there is a poor booking system and they can’t cope with big groups. Not to mention talking to other diners that had long waiting times. No music, no real feel to the place. I think it’s safe to say I’ll never set foot in there again.

    Report
19. H

    Hdjowndllw

    1 review

    2.0

    1 review

    Dined on 24 June 2022

    overall2food3service1ambience3

    Tables weren’t cleaned or cleared. Had to wait a while to be seated despite someone walking past and smiling. Value great but service was really poor and ruined it a little bit

    Report
20. SS

    SueS

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined on 22 June 2022

    overall5food5service5ambience5

    Always enjoy Artisa good food and very nice friendly staff

    Report
21. JD

    JoanneD

    London

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food4service1ambience3

    Disappointing visit!! Booked an inside table for my elderly fathers and husbands breakfast treat. Waiting over 30 mins for our drinks which were served in paper cups. Food was over an hour wait and when arrived each breakfast was different, we had to ask for the missing items on each plate to make up the breakfasts as advertised. The young lady serving said they were short staffed. In future if short staffed maybe warn the customers of the wait time.

    Report
22. SF

    SarahF

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service4ambience5

    Friendly staff. Clean restaurant. Lovely food. Fast service

    Report
23. S

    Sophie

    1 review

    1.0

    1 review

    Dined on 11 June 2022

    overall1food1service1ambience1

    When we first arrived they seated us inside on a sticky dirty table despite us booking outdoor. When we asked they said "go outside then" in an abrupt manner and so we did. There was one table big enough but it was absolutely covered in glasses. I asked a staff member of it could be cleared and they nodded and disappeared for 10 minutes. So we started moving the glasses to an empty table. They were stood at the door watching us and didn't even offer to help. We were so appalled by the customer service and the state of the venue we left without ordering.

    Report
24. JM

    JayM

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5

    Amazing, as always. I take my wife and toddlers every Saturday and it gets better each time. Class venue

    Report
25. BS

    BSmith

    1 review

    2.0

    1 review

    Dined on 4 June 2022

    overall2food3service1ambience1

    Terrible service. Booked a table for 8 plus a baby high chair, we received an email confirmation of this. Upon arrival staff said they had no knowledge of the booking. We were instead offered 2 four seater booths. Eventually staff brought another table to extend the booth seating. We had just got settled when same staff returned to say they could not allow us to use the extra table due to health and safety concerns. We were then moved a third time to a 6 seater table, staff were slow to take our order and then asked for the full payment up front. Waiting staff were not professional, staff were seen eating food from the kitchen on the restaurant floor whilst waiting tables. A glass of water was then split on the floor, staff tried to clean it up with blue towels as they had no mop. I also noticed a fire break glass panel obscured by decorative wooden trellis - won‘t be returning or recommending.

    Report
26. JL

    JoanneL

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 3 June 2022

    overall4food4service4ambience4

    Lovely place to have lunch with friends. Friendly helpful staff who worked hard to provide excellent service despite being very busy

    Report
27. MG

    MichelleG

    1 review

    5.0

    1 review

    Dined on 31 May 2022

    overall5food5service5ambience5

    Fantastic service and lovely food. Thank you for making a special meal extra special.

    Report
28. CH

    ChrisH

    1 review

    4.0

    1 review

    Dined on 29 May 2022

    overall4food4service4ambience5

    Easy to book Nice atmosphere Good service Eggs not cooked as requested but otherwise food was great .

    Report
29. EB

    EllieB

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food5service4ambience4

    We had a lovely time and the food was amazing - think it’s good for couples or friends

    Report
30. A

    Anna

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food5service2ambience3

    Can't fault at all apart from the service. Sat for 15 minutes before we ordered a drink. Drinks too 15 minutes to arrive. We told waitress we wanted food and she said she would come and take our order, again waited ages. Had to stand up and flag a waitress to come over. Food fantastic though once arrived.

    Report
31. BW

    BethW

    1 review

    3.0

    1 review

    Dined on 28 May 2022

    overall3food3service2ambience3

    Good for food lovers who like something abit different, quite expensive for what it is I was hoping to get at least a mocktail with my tapas dishes but could only choose from soft drinks or house wine or a glass of Prosecco. I wasn’t 100% keen. Service was terrible, small blonde girl has no manners whatsoever, she had taken our drinks order, The other blonde taller girl who had taken our food order was polite and changed our food as requested (sauces on food etc). Don’t like the shared toilet between men and women. We stayed to have an extra drink we was only ordering Pepsi’s and the rude girl told us 30 mins wait. Didn’t even get a thank you as we left I don’t think I will return. Shame with it been a lovely bar/restaurant. Think the staff need some more training there’s nothing worse when your a paying customer and in Beverley I’d have expected abit better customer service.

    Report
32. E

    Emma

    1 review

    3.0

    1 review

    Dined on 27 May 2022

    overall3food4service2ambience3

    Food was good, lots of little plates. Booked here for my birthday a few weeks in advance, turned up and felt like a second thought. There was 9 of us and they had to bring tables from outside to seat us inside. We ended up being quite squashed, if there wasn’t enough space I’m not sure why the booking was taken. Our waitress was struggling with our order on the iPad but explained she was really new. The other staff members were watching her struggle, she kept going to them to ask for help and they’d send her back and we weren’t getting anywhere. It took a long time for a more senior member of staff to come speak to us and help her out, this was a bartender who was actually quite patronising to us. An issue was that last time we came (also on a Friday evening), a few of us had the bao bun and chips deal for £6.50. The bartender said that this deal is only valid at lunch time but we’ve had it before on an evening. The staff made out we were in the wrong, which would have been fine if we hadn’t managed to order that a few months earlier. It ended up taking 40 minutes before our orders were taken. I had to push back my booking for another bar after cos it took so long to sort everything out here. If we didn’t have to pay at the time we ordered, it wouldn’t have been as bad as we could have at least had a drink whilst we were sorting the food order out, but that isn’t the case here. It’s a shame cos I’ve been here a few times and enjoyed it but the staff really let the evening down

    Report
33. JS

    JulijaS

    1 review

    4.0

    1 review

    Dined on 22 May 2022

    overall4food5service4ambience4

    We loved the food, everything was very tasty and well presented. We will most definitely go back. The staff were friendly, although we got seated but given no menus at first, so that was a tad odd. No big deal though. The atmosphere is quite relaxed and fairly pretty. It does need a bit of a refresher though as some things seemed to be a bit neglected.

    Report
34. EM

    EllieM

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5

    I love artisia. We always start out night there. Fab cheap cocktails!

    Report
35. PO

    PaulaO

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5

    We all had a fabulous time and the food and service was second to none We been here on a few occasions and never been let down with the food and service Thank you keep upmthe good work x

    Report
36. K

    Katie

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service3ambience5

    Loverly place would recommend simple food but still tasty amazing cocktails.

    Report
37. OT

    OpenTable Diner

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 21 May 2022

    overall4food5service4ambience4

    Lovely food

    Report
38. HB

    HeatherB

    1 review

    5.0

    1 review

    Dined on 20 May 2022

    overall5food5service5ambience5

    Tapas was amazing!! Great value. Staff very friendly. Lovely place.

    Report
39. EC

    ECod

    1 review

    1.0

    1 review

    Dined on 14 May 2022

    overall1food1service1ambience1

    We booked a table for a Saturday night, turned up and it looked like there was a private party going on. Asked where our table was, it was sat at the end of the bar which is where the private party people were stood. Not impressed, had to leave as we didn’t book a table to be sat squished at the bar. Very disappointed!

    Report
40. J

    Jock

    1 review

    4.0

    1 review

    Dined on 7 May 2022

    overall4food4service4ambience4

    Good food, helpful staff and pleasant environment

    Report