Atrio Restaurant and Bar

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1. KH

   KevinH

   London

   2 reviews

   4.0

   2 reviews

   Dined on 29 July 2022

   overall4food4service4ambience4

   Good food, quick service and pleasant atmosphere

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2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on 30 June 2022

   overall1food1service1ambience1

   We got there 10 minutes before our reservation and they said that they were closing

   Atrio Restaurant and BarResponded on 8 July 2022Thank you for your review. On behalf of our entire team, we are sorry about your negative experience. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a meal that is memorable for all the right reasons. Kind Regards, Kristine

   Report
3. o

   otto

   1 review

   4.0

   1 review

   Dined on 18 June 2022

   overall4food4service4ambience4

   Excellent food and service, a little pricey but It's London so to be expected, the only slight criticism was being asked 6 or 7 times if everyhing was OK but other than than the food was excellent

   Atrio Restaurant and BarResponded on 23 June 2022Thank you for your feedback, otto. I am thrilled to read your excellent feedback on our delectable food and the service provided. Our team will be delighted with your comment and will inspire everyone. However, I am sorry if there were a concern in some aspect that was not to your liking. It will be raised to our team to improve our service. We look forward to your next visit. Kind regards, Jeffrey

   Report
4. DB

   DavidB

   Mobile

   84 reviews

   3.0

   84 reviews

   Dined on 11 June 2022

   overall3food3service3ambience3

   Ate outside on terrace. Very nice. Cocktails hit & miss. Food ok.

   Atrio Restaurant and BarResponded on 16 June 2022Thank you for your review, DavidB. I am happy you had a nice time in our restaurant. We look forward to your next visit. Kind regards, Natacha

   Report
5. RM

   RebekahM

   Surrey

   4 reviews

   5.0

   4 reviews

   Dined on 31 May 2022

   overall5food5service5ambience4

   Birthday celebration, found via the meerkat meals app. 10/10 customer service and the food was incredible. Our waiter Filipe couldn’t do enough for us then surprised the birthday person with a gorgeous birthday dessert.

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6. CW

   ClaireW

   Kent

   2 reviews

   4.0

   2 reviews

   Dined on 30 April 2022

   overall4food4service3ambience4

   Nice relaxed place near Waterloo station. Short, fairly priced, but interesting menu with lots of plant food. Decent wine list, all available by the glass. Large outside seating area, but it can be a bit noisy as by the main road.

   Atrio Restaurant and BarResponded on 12 May 2022Dear Claire, thank you for your review. We are delighted to learn you loved your dining experience with us, and hope to welcome you back soon. Kind Regards, Irene

   Report
7. KK

   KellyK

   1 review

   1.0

   1 review

   Dined on 23 February 2022

   overall1food1service1ambience1

   We pre booked our table 2 weeks in advanced. On arrival 1 hour before our booking we had an email to say our reservation had been cancelled. I rang through to the Plaza reception who transferred me to the Atrio restaurant, they apologised and said the table was still available. We arrived with myself and my 3 daughters to a sofa and very low table and two cosy sofa chairs. ( not really appropriate for dinner), we ordered our meal & drinks, the was busy with people who seem to be stood around us. My Daughter ordered the pizza from the main menu. When she started to eat the pizza, a piece of chicken was sat underneath a slice!! We called over the waitress who kindly apologised and we had to sit and wait for another pizza. By this time my other two daughters had finished their meal. To which they only being 7 & 9 yrs old had to sit on the floor. Even though the service charge was waived. It was still an unpleasant experience with finding a piece of chicken underneath the margarita pizza and reserving a dinner table for 4 on advance only to be taken to a casual sofa. When there were other people sat on laptops not eating on actual tables. The service was very slow but only 2 staff on duty plus a manager. Who didn’t even come over personally to apologise. Other than that the Park county plaza hotel was lovely .

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8. VH

   ValerieH

   London

   1 review

   5.0

   1 review

   Dined on 23 February 2022

   overall5food5service5ambience5

   A very good friendly atmosphere. Good customer service and great food and value for money. I will always recommend it.

   Report
9. RD

   RachelD

   London

   2 reviews

   5.0

   2 reviews

   Dined on 22 February 2022

   overall5food5service5ambience5

   Great service, great food, great value for money.

   Report
10. f

    funkiem

    Oxford

    7 reviews

    4.0

    7 reviews

    Dined on 30 January 2022

    overall4food4service4ambience3

    surprisingly nice food after a little wait for service.

    Report
11. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 15 January 2022

    overall4food3service5ambience4

    Service is very good , food average, baby toddler friendly

    Atrio Restaurant and BarResponded on 19 January 2022Dear Anonymous, thank you for your review. It is great to know you enjoyed your dining experience with us, and lovely to hear that our service was up to your standards. We look forward to welcoming you back. Kind Regards, Irene

    Report
12. AD

    AmandaD

    London

    1 review

    5.0

    1 review

    Dined on 30 October 2021

    overall5food5service5ambience5

    This is our second visit to Atrio Restaurant and it did not disappoint. The food was fantastic and the service was second to none. It’s a lovely place that is incredibly warm and friendly. We will be back when we visit London again.

    Report
13. MS

    MrSweet

    London

    2 reviews

    4.0

    2 reviews

    Dined on 23 October 2021

    overall4food4service5ambience4

    Nothing special but good food and very friendly service, ideal location for London Eye/Westminster while missing the crowds. Had fish and chips which was excellent.

    Atrio Restaurant and BarResponded on 28 October 2021Dear MrSweet, thank you for your review. We are happy to hear you loved our fish and chips and that you enjoyed our location just a stone's throw from the London Eye & Westminster. We hope we can welcome you again soon and truly wow you next time! Warm regards, Lucy

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14. A

    3Amigos

    London

    25 reviews

    3.0

    25 reviews

    Dined on 10 October 2021

    overall3food4service4ambience3

    Very quiet with little atmosphere. Booked for the bar as was meant to have brunch menu available on sundays. But only lunch menu available. Staff very friendly on arrival and did disturb us unless we asked. No pressure to order etc. Portion sizes were large. We shared two small plates and shared a club sandwich which was nice but burnt toast spoilt it a bit. Dessert also large portion. Wine selection good but pricey

    Atrio Restaurant and BarResponded on 12 October 2021Hola 3Amigos, thank you for your review. We are pleased you enjoyed our friendly service and large portion sizes. We are sorry that the brunch menu was not available and that the toast was burnt on this occasion, we will make sure this feedback is passed onto the Chef to review. We hope we can welcome you again and truly wow you with our food in future! Warm regards, Lucy

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15. OT

    OpenTable Diner

    London

    21 reviews

    vip
    1.0

    21 reviews

    Dined on 23 August 2021

    overall1food2service1ambience1

    Really underwhelmed by the experience. Open Table presents this as a vibrant dining experience. We went on a Monday lunchtime and that was all that was open. This should have been made clearer. Food was frankly mediocre and even though there were two staff and we were just about the only people in the bar, service was pretty non-existent. Check what is open before you book but TBH there are much better options in the area.

    Atrio Restaurant and BarResponded on 25 August 2021Thank you for taking the time to share your review. We are sorry to read your recent experience with us fell short of expectations! We're grateful for your feedback as we'll be working hard to improve as this is not indicative of our high standards. We hope to welcome you back again and wow you the next time! Best Regards, Federica

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16. OT

    OpenTable Diner

    Kent

    1 review

    2.0

    1 review

    Dined on 22 August 2021

    overall2food1service3ambience2

    Menu wasn’t the same menu as shown online, not much variety on the menu either.

    Atrio Restaurant and BarResponded on 25 August 2021Thank you for the review. We are sorry to see your experience with us fell short of expectations, and will share your comments with the Restaurant Manager for review. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards, Federica

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17. SF

    Sus4Food

    Berkshire

    46 reviews

    3.0

    46 reviews

    Dined on 19 August 2021

    overall3food3service4ambience2

    Smart bar, but shame about the television which seemed more appropriate for a sports bar. Service was very good and staff were happy for us to sit on a settee for a drink, then move to eat, and to sit at the table of our choice rather than the one reserved for us! Drinks quite pricey, but food tasty and large portions.

    Atrio Restaurant and BarResponded on 23 August 2021Thank you for the review, Sus4Food. We are happy to read that you enjoyed the service and the food, although we regret to see that we have fallen short on some other aspects. We appreciate your feedback, and we look forward to welcoming you back again in the future! Best Regards, Federica

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18. LC

    LornaC

    1 review

    5.0

    1 review

    Dined on 31 July 2021

    overall5food5service5ambience5

    Lovely and comfortable environment. Staff were nice and attentive Drinks were nice and the club sandwich was delicious

    Atrio Restaurant and BarResponded on 3 August 2021Thank you for the fantastic feedback, LornaC. We are delighted to read that you loved the ambience of the restaurant and enjoyed drinks and food! It's a pleasure to see your comments about the team; we look forward to welcoming you back again. Take care, Federica

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19. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 29 July 2021

    overall5food5service5ambience4

    The food was delicious and the staff really nice. I’ll definitely come back again.

    Atrio Restaurant and BarResponded on 3 August 2021Thank you for the fantastic feedback. We are happy to read that you enjoyed the food and service at our restaurant! We can't wait to welcome you back again. All the best, Federica

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20. S

    Starlight

    London

    18 reviews

    vip
    3.0

    18 reviews

    Dined on 25 July 2021

    overall3food3service4ambience2

    Overall, average/good experience. The food wasn't anything special but it was ok. If you're looking for a memorable experience, then, there's much better elsewhere but if you're just looking for some standard food, then, it's ok!

    Report
21. W

    Welshy

    1 review

    5.0

    1 review

    Dined on 24 July 2021

    overall5food5service5ambience5

    Menu a little limited (especially for vegetarians) but The food was of an exceptionally high quality.

    Atrio Restaurant and BarResponded on 29 July 2021Thank you for the feedback, Welshy! We are happy you liked the food, although sorry we fell short of expectations with the vegetarian options. We appreciate your valuable feedback as it helps us identify the areas we can improve! We hope to see you again soon. Best Regards, Federica

    Report
22. G

    George

    London

    1 review

    4.0

    1 review

    Dined on 23 July 2021

    overall4food4service5ambience3

    Value for money, simplicity, good service. Location is good.

    Atrio Restaurant and BarResponded on 29 July 2021Thank you for the review, George. We are happy you liked the service and location of the restaurant! We look forward to welcoming you back again in the future. All the best, Federica

    Report
23. S

    Sofia

    London

    32 reviews

    vip
    3.0

    32 reviews

    Dined on 23 July 2021

    overall3food2service3ambience2

    The food was alright but the ambience was quite dull it was very quiet and no music playing

    Atrio Restaurant and BarResponded on 26 July 2021Thank you for the review, Sofia. I am sorry to see you were not wowed during your recent visit! I hope this would not deter you from visiting us again, as we would love another opportunity to welcome and wow you in future. Best Regards, Federica

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24. OT

    OpenTable Diner

    London

    3 reviews

    vip
    3.0

    3 reviews

    Dined on 22 July 2021

    overall3food2service3ambience3

    This is not a high end restaurant by any stretch. The food I good old fashioned food. The chips are frozen but the portions are big. Don't bring a date here your trying to impress. 2 meals and 2 drinks came to £70 quid. Was it worth it not sure.

    Atrio Restaurant and BarResponded on 26 July 2021Thank you for sharing your review with us. We are sorry to read about your experience, we are always aiming to surprise and delight our customers so this is disappointing to hear that we have fallen short this time. We hope we can welcome you again in the future and win back your trust in us! Best Regards, Federica

    Report
25. AO

    AlexanderO

    1 review

    4.0

    1 review

    Dined on 11 July 2021

    overall4food4service3ambience4

    Overall, a very good experience but there were some issues with the bill but which subsequently got resolved. Some extra angry supporters were misbehaving there in connection to the game but this was not the restaurant's fault. I would recommend this place.

    Atrio Restaurant and BarResponded on 13 July 2021Thank you for your review and recommendation, AlexanderO. It is lovely to read you had a good experience with us. I am sorry there were issues with the bill, however I am pleased this was resolved to your satisfaction. We look forward to welcoming you back on your next visit. Warm regards, Elina

    Report
26. AS

    AllenS

    London

    2 reviews

    5.0

    2 reviews

    Dined on 3 July 2021

    overall5food5service5ambience5

    Great food and great service. Canteen style environment clean bright and not too fussy. Excellent value for money given the location.

    Atrio Restaurant and BarResponded on 6 July 2021Thank you for sharing your experience, AllenS. I am delighted you loved your visit and enjoyed our food and service. We cannot wait to have you with us again soon. Best wishes, Elina

    Report
27. EG

    EpsomGirls21

    Surrey

    2 reviews

    5.0

    2 reviews

    Dined on 3 July 2021

    overall5food5service5ambience5

    Lovely food! Good atmosphere. Great also not missing the football Especially as England won!!

    Atrio Restaurant and BarResponded on 6 July 2021Thank you for your review, EpsomGirls21. I am thrilled you enjoyed our food and ambience. We can't take the credit for England winning, but we're so happy to share those memorable moments with you! It would be a pleasure to welcome you again. Warm regards, Elina

    Report
28. F

    Faggy79

    London

    5 reviews

    3.0

    5 reviews

    Dined on 18 June 2021

    overall3food3service4ambience3

    Did not realize this restaurant was in a hotel? It was fine but nothing to write home about

    Atrio Restaurant and BarResponded on 21 June 2021Thank you for sharing your review. Whilst I am pleased you had a good experience, I would have wished we really wowed you during your visit. I hope we can welcome you again for a truly memorable experience next time. Kind regards, Elina

    Report
29. PC

    PaulaC

    1 review

    4.0

    1 review

    Dined on 12 June 2021

    overall4food4service5ambience2

    Lovely food, top service but not the best location as we thought we had booked a roof terrace restaurant but we ended up at the side of a busy main road. We also didn’t expect football on the tv when we arrived. If you want quiet and romantic probably not for you.

    Atrio Restaurant and BarResponded on 15 June 2021Thank you for taking the time to review us, Paula. It makes us very happy to see you enjoyed our delicious food and high-quality service. We apologise our ambience did not meet your expectations, however, we're hoping to welcome you back soon for another great meal. Kind regards - Barbara

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30. DF

    DemiF

    London

    22 reviews

    vip
    3.0

    22 reviews

    Dined on 5 June 2021

    overall3food3service5ambience3

    Nice for a drink before going to the station, not what I imagined. Outside seating area of a hotel is a better description. Lovely staff. Friendly and helpful.

    Atrio Restaurant and BarResponded on 5 July 2021Thank you for your review, DemiF. I am happy you enjoyed our terrace and our friendly team. I hope we can welcome you back for a drink soon. Best wishes, Elina

    Report
31. F

    Foodreviewer

    Manchester

    2 reviews

    1.0

    2 reviews

    Dined on 29 May 2021

    overall1food1service1ambience4

    Expensive and quite poor quality Starters were nice but steak and club sandwiches were poor. Wine brought once good had been eaten.

    Atrio Restaurant and BarResponded on 2 June 2021Dear Foodreviewer, thank you for sharing your feedback with us. Whilst I am pleased you enjoyed your starters, I deeply regret the steak and club sandwich were not to your liking. I also sorry the wine was not brought to your table in a timely manner - that does not live up to the wonderful service we aim to give. I sincerely hope we can welcome you again and exceed your expectations in the future. Kind regards, Elina

    Report
32. KR

    KatrinaR

    London

    1 review

    3.0

    1 review

    Dined on 23 May 2021

    overall3food4service4ambience3

    Lovely food and nice service. However, a lady started cleaning and hoovering mid lunch.. not sure Sunday lunch time is the best time for the cleaning service.

    Atrio Restaurant and BarResponded on 25 May 2021Dear KatrinaR, thank you for your review and for choosing Atrio Bar & Terrace. We are so happy you loved the food and our friendly service. We are sorry that the cleaning service affected your experience, this is not the atmosphere we are hoping to create and will be sure to discuss this internally to prevent recurrance. We hope we can welcome you again soon. Warm regards, Lucy

    Report
33. A

    Anny

    London

    3 reviews

    5.0

    3 reviews

    Dined on 22 May 2021

    overall5food5service5ambience5

    Great for drinks!

    Report
34. l

    lisar

    Aberdeen

    1 review

    5.0

    1 review

    Dined on 16 May 2021

    overall5food5service5ambience5

    Lovely staff and very nice food would definitely return here.

    Atrio Restaurant and BarResponded on 15 June 2021Thank you for your 5/5 review, lisar. It is wonderful you liked our team and food, and I am delighted you would return for another visit. We are looking forward to it! Warm regards, Elina

    Report
35. KI

    KatI

    London

    2 reviews

    3.0

    2 reviews

    Dined on 16 May 2021

    overall3food4service4ambience3

    Not enough coverage outside, we were getting wet.

    Atrio Restaurant and BarResponded on 25 May 2021Hi Kat, thank you for your review and for choosing Atrio Bar & Terrace. It is such a shame that you got wet during your recent visit, we do apologise for that. We are always keen to improve and will look into expanding our outside coverage in future. We hope we can welcome you again soon. Warm regards, Lucy

    Report
36. RR

    RamanR

    London

    1 review

    5.0

    1 review

    Dined on 15 May 2021

    overall5food5service5ambience5

    Really great! Highly recommend! Heaters, blankets, amazing food and drinks - hospitable service!

    Atrio Restaurant and BarResponded on 15 June 2021Thank you for your recommendation, RamanR. I am so happy you loved our food, drinks and welcoming service. It would be our pleasure to have you with us again soon. Best regards, Elina

    Report
37. RF

    RobinF

    London

    2 reviews

    3.0

    2 reviews

    Dined on 15 May 2021

    overall3food3service4ambience2

    Music loud and vague. Quite close to buses. Too many smokers, particularly given that the terrace is covered, albeit two floors up. Vegetarian options v limited - we had the pizza which was bland. Staff attentive.

    Atrio Restaurant and BarResponded on 25 May 2021Dear RobinF, thank you for your review and for choosing Atrio Bar & Terrace. We are sorry to hear about your experience. We are always looking to improve and we will be sure to take on board your comments regarding the music choices and the vegetarian options. We would love the opportunity to welcome you back and really wow you in the future. Warm regards, Lucy

    Report
38. GM

    GeoffM

    Bath

    3 reviews

    4.0

    3 reviews

    Dined on 15 May 2021

    overall4food5service5ambience3

    Good service good food Slightly off the beaten track but close to the Eye and Westminster

    Atrio Restaurant and BarResponded on 15 June 2021It is delightful that you appreciated our service, food and central location, GeoffM. Thank you for sharing that and until next time - Elina

    Report
39. D

    Deeps

    London

    2 reviews

    5.0

    2 reviews

    Dined on 15 May 2021

    overall5food5service5ambience5

    Lovely lunch at Atrio. Sat outdoors but with heater and shelter from the rain on the patio. Lovely food and service, didn’t feel rushed! Nice cocktails. Thank you.

    Atrio Restaurant and BarResponded on 15 June 2021Thank you for sharing your experience, Deeps. I am thrilled you enjoyed a relaxing lunch on our terrace, with some tasty cocktails too. We are looking forward to welcoming you again upon your return. Warm regards, Elina

    Report
40. C

    Chloe

    London

    1 review

    5.0

    1 review

    Dined on 14 May 2021

    overall5food5service5ambience5

    The food was so great, amazingly quick service as well. Out table had a heater plus blankets were given out. Great experience over all.

    Atrio Restaurant and BarResponded on 15 June 2021Thank you for your amazing review, Chloe. I am thrilled you had a great experience with us and enjoyed the food and our quick service. We are looking forward to your next visit. Warm regards, Elina

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