Aubaine Selfridges

4.2
127 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
French
Top tags:
  • Brunch
  • Afternoon Tea
  • Lunch
Looking for a restaurant near Bond street? In the midst of the luxury shoe department Aubaine perfectly complements the shopping experience in Selfridges. For relaxed and sophisticated French dining, Aubaine is perfect for those who wish to shop and those who wish to lunch.
What 127 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
3.9
service
4.2
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
Riyadh
1 review
Dined on 14 August 2019
Overall 1food 2service 1ambience 3

We had a reservation and were seated on time and order was taken quickly, however, entrees arrived late, and we waited over an hour and a half for mains that never came. We ordered our bill and left dissatisfied and disappointed.

SA
London
1 review
Dined on 14 August 2019
Overall 2food 2service 1ambience 2

Forgot about our order, didn’t get my “salad” until an hour later, missing dish, had to stand up and ask the waitress for the bill. Awful service, they apologised and gave us a discount but I was truly disappointed. Won’t be dying to return any time soon, overrated food.

S
London
1 review
Dined on 13 August 2019
Overall 4food 4service 4ambience 5

The ambience is just wonderful. We had full French breakfasts and it tasted just as great as the atmosphere. I highly recommend people who are interested in taking lovely pictures with the floral design, should reserve a morning session. All in all, it was a fabulous experience.

Aubaine Selfridges
Responded 7 days ago

Hi Scarlett, Thank you for your fantastic review. We look forward to welcoming you again soon at any of our restaurant.

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T
London
1 review
Dined on 12 August 2019
Overall 2food 2service 2ambience 2

The employees dropped and smashed a lot of items throughout my meal. It was quite disturbing and at times, it did catch me by surprise. The food itself was pleasant but not amazing.

Aubaine Selfridges
Responded on 14 August 2019

Dear Thanu, We’re so sorry you weren’t happy with your experience dining with us; looks like we were having an off-day. We hope you’ll give us another go.

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OT
London
1 review
Dined on 8 August 2019
Overall 5food 5service 5ambience 5

Very good services and food is excellent

Aubaine Selfridges
Responded on 9 August 2019

Hello, We’re so pleased you took the time to review your experience with us at Aubaine; thank you for your positive feedback!

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OT
London
1 review
Dined on 7 August 2019
Overall 3food 3service 2ambience 3

The service was so slow.

Aubaine Selfridges
Responded on 9 August 2019

Hi there, Thank you for taking the time to review your experience at Aubaine; we really value your feedback. We’re sorry it wasn’t all that you expected, but we’d love to see you again if you’ll give us another chance!

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M
London
1 review
Dined on 3 August 2019
Overall 3food 2service 2ambience 3

Service was very slow despite the restaurant not being busy. Food was okay at best, served almost cold. My cappuccino was also cold.

Aubaine Selfridges
Responded on 5 August 2019

Hi there, We’re so sorry you weren’t happy with your experience dining with us; looks like we were having an off-day. We hope you’ll give us another go.

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OT
London
1 review
Dined on 27 July 2019
Overall 4food 5service 4ambience 3

Good spot if shopping on Oxford street or in Selfridges

Aubaine Selfridges
Responded on 29 July 2019

Hi there, Thank you so much for your great feedback. We would love to welcome you again very soon.

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BM
London
2 reviews
Dined on 26 July 2019
Overall 3food 2service 2ambience 2

After hearing this was a great place for afternoon tea, we decided to go. The service was slow and not that great. When the food came out, a lot of sandwiches didn't have much filling and 2 didn't have any at all. We had 3 tiers coming, 2 came, but waited another 10 minuets for the third one. We had to ask where our tea was as it didn't come with the afternoon tea tiers. The pastries were good, but nothing to rave about. I will never go back. We went for a special occasion and it was just an overall bad experience. Shame as I was looking forward to a really great experience from what I was told, and it was just OK at best.

Aubaine Selfridges
Responded on 29 July 2019

Hi there, We’re sorry to hear you were disappointed with your recent visit to Aubaine. We really value your feedback and will ensure we take the necessary steps to improve our customer experience going forward. Thank you for dining with us and we hope to see you again.

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HF
London
1 review
Dined on 19 July 2019
Overall 3food 4service 3ambience 4

Our booking for afternoon tea was LOST! Apparently system issue. Thankfully Frederica their waitress sorted us out, when all the other wait staff (apart from the manager & supervisor) just didn’t really want to help. So we did get the tray but we didn’t get a proper afternoon tea pastries, just ONE standard sized pastry each! Tea was from a teabag!

Aubaine Selfridges
Responded on 29 July 2019

Hi Hanim, We’re very sorry to hear about your experience at Aubaine; your satisfaction is very important to us. We would really appreciate it if you could email feedback@aubaine.co.uk with the details relating to your visit so that we can investigate this further. Thank you.

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OT
London
2 reviews
Dined on 4 July 2019
Overall 3food 4service 3ambience 3

Most of the servers who work there have a bad attitude. Despite the fact that I had a reservation the girl at the entrance didn’t want to let me in saying you’re supposed to book at least the day before! I am not sure where she got this rule from and if so why do they allow same day booking. They really rely on being in a popular place and have good food

OT
Vancouver
1 review
Dined on 2 July 2019
Overall 5food 5service 5ambience 5

Presentation was beautiful, and the food was delicious. The service was great as well.

E
1 review
Dined on 1 July 2019
Overall 3food 3service 3ambience 3

Quite disappointed about the experience as I did not receive what I expected at the restaurant. When I booked online I had chose the afternoon tea option, but the waiter told me there was no afternoon tea available Monday-Thursday. I was very disappointed as the booking portal had the option and we obviously were expecting to dine in for the afternoon tea set.

The waiter did apologise and the food was great there. I just felt that the restaurant was quite disorganised and should update their website and booking portal for their customers.

OT
London
1 review
Dined on 27 June 2019
Overall 5food 5service 5ambience 5

Served by Emily who gave a service with a smile! Food was great, and atmosphere was warm and welcoming!

R
London
3 reviews
Dined on 21 June 2019
Overall 5food 5service 2ambience 5

Been there many times...but the service is terrible...the staff is not enough..our waitress and server was very good..but she was the only one running around in our section.
the burger was on table getting cold. waited for ketchup and mustard forever.

SA
San Francisco
1 review
Dined on 21 June 2019
Overall 5food 5service 5ambience 5

One of the most beautiful places to have afternoon tea in London :)

OT
Los Angeles
5 reviews
Dined on 20 June 2019
Overall 4food 5service 3ambience 5

Came for the hanging wisteria and a quick lunch with my girlfriends. Had a great salad and wonderful service.

OO
1 review
Dined on 14 June 2019
Overall 4food 4service 5ambience 5

And they made every accommodation to make my experience a beautiful one

OT
Los Angeles
1 review
Dined on 14 June 2019
Overall 1food 3service 1ambience 1

Rude hostess

NG
London
1 review
Dined on 14 June 2019
Overall 4food 5service 3ambience 5

Dirty folk and slow service led to an adequate birthday meal but nothing special. Very little option for vegetarians

VM
1 review
Dined on 12 June 2019
Overall 1food 1service 1ambience 1

They told me beforehand that they served c
Gluten free but all that we were offered on the day was moules and frites! Also they sent my daughter away and said I had not reserved when I was already there waiting.
Food was very average and noise levels obtrusive. Would not go again or recommend it

A
1 review
Dined on 8 June 2019
Overall 5food 5service 5ambience 5

Arrived in London straight to Selfridge's for our breakfast, I had the avocado on artisan toast, roasted cherry tomatoes and seeds, delicious, my daughter had the croissant, and breads and preserves and the lovely waiter kindly let my daughter swap the plain crossaint for her favourite Almond one, great coffee and orange juice, and wonder ful service, thank you x

OF
London
1 review
Dined on 7 June 2019
Overall 5food 5service 5ambience 5

It has lovely atmosphere with great staff working there. I went for my birthday and they did not fail to make it a spectacular meal. The flower settings along with the mirrors surrounding the tables at the back of the restaurant are great for photos. The staff did not fail to make the whole table laugh and create conversation.

OT
London
2 reviews
Dined on 5 June 2019
Overall 5food 5service 3ambience 5

The place is outstanding. However, the service is a bit lacking. Highly recommend the mussels.

S
London
1 review
Dined on 5 June 2019
Overall 2food 1service 3ambience 2

The menu wasn’t what we had seen on the website (no brunch menu on offer?) and was very overpriced for what it was.
The burratta wasn’t creamy, it was just mozzarella.
The ambiance was pretty poor, we were round a corner looking directly on to rooftops, not very glamorous for Selfridges. Wouldn’t recommend.

FN
Washington DC
1 review
Dined on 3 June 2019
Overall 2food 3service 3ambience 2

We went to Aubaine specifically for Afternoon Tea. Their website shows that they offer Afternoon Tea. But we were told upon arrival that they only offer it on weekends. Given that they used to offer it during the week (because I've had it on a weekday there, a year or so back) I feel that they should have a notice to that effect on the webpage. The lunch menu was a bit pricey, but we picked some starters/sharing plates, and had dessert, and it was fine. But it wasn't what we came for, and we wouldn't have chosen to go there just to have lunch. We were very disappointed.

OT
London
1 review
Dined on 30 May 2019
Overall 5food 5service 5ambience 5

Beautiful setting, lovely food, great service! Good value for money!

KE
London
1 review
Dined on 25 May 2019
Overall 4food 3service 5ambience 5

Took my mum here for a retirement breakfast. It was fab - the only downfall was that the breakfast dishes with the potato rosti and mushroom was abit dry and could habe used a sauce. Other than that it was very nice!

HF
1 review
Dined on 21 May 2019
Overall 5food 5service 5ambience 5

The food was absolutely amazing, a big Big thank you to the chef for making such beautiful and mouth watering dishes. To put the cherry on top, our server Roberta and Fredricka with their top of the class service and humour made our evening. Thank you very much for an amazing time.

C
London
1 review
Dined on 16 May 2019
Overall 4food 4service 4ambience 4

Good dishes and well service

u
1 review
Dined on 3 May 2019
Overall 5food 5service 5ambience 5

Had a lovely and delicious afternoon tea . Customer service was flawless and the setting is super pretty

OT
London
1 review
Dined on 3 May 2019
Overall 3food 2service 2ambience 4

アフタヌーンティーを注文。
スコーンを追加注文したらスコーン一つにつき£2.5+サービス料とられた。追加料金がかかるのであれば事前に言ってほしかった。
紅茶の追加(というより同じティーポットにお湯を追加で注いでもらう)を注文したところ、すごい剣幕で対応された。
サンドイッチはどのアフタヌーンティーよりも不味い。パン自体が不味いので、どんな具を挟んでもおいしくはならないだろう。スコーンも追加料金を払うほどの価値なし。スイーツは甘すぎずまあまあ。
イギリスのアフタヌーンティーは大体が食べきれなかった分を持ち帰りできるのですが、そのサービスもなし。

お会計の声を掛けてからも対応するまでにだいぶ時間がかかった。
ロンドンあるあるですが、このサービスレベルでサービス料金 12%は腹立たしい。
藤の花の写真を撮るためだけに訪れる店です。コスパも全く良くありません。ロンドン在住ですがリピートはしません。
かわいい店に行きたいならハロッズの横のELANの方が料理も美味しくよっぽどおススメです。

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F
London
1 review
Dined on 1 May 2019
Overall 5food 5service 5ambience 5

I had my friends birthday celebrations there and everything was absolutely amazing. Staff were so kind and helpful. Professional team and great service.

AO
London
2 reviews
Dined on 30 April 2019
Overall 5food 5service 5ambience 5

It was a spectacular experience, much more better than my expectances! Fine dinning and bohemian lace

R
New York Area
1 review
Dined on 29 April 2019
Overall 5food 5service 5ambience 5

We have spent an amazing time in this beautiful place! The food is awesome and the service as well.

AS
London
7 reviews
Dined on 22 April 2019
Overall 5food 5service 5ambience 5

We were sited in a nice corner table, so was easy to have a nice conversation.

C
1 review
Dined on 19 April 2019
Overall 4food 2service 3ambience 5

I really liked the setting of Aubaine- very pretty wisteria & me and my friend were seated in a nice spot by a window with a lovely breeze. I love wisteria so this restaurant did make me happy. However, be wary ordering water as it is 5 pounds per a bottle so ask for tap water is my advice! I personally didn't enjoy my soup of the day - it was very oily. But I acknowledge this doesn't mean to suggest the other food options are not nice just unluckily my soup was! The bread however was nice. My friend who ordered the calarmi said she enjoyed her meal so that's something !

TC
London
1 review
Dined on 17 April 2019
Overall 5food 5service 5ambience 4

The food is surprisingly delicious. The restaurant is perfect for pictures! Definitely will visit again soon!

SP
San Francisco
1 review
Dined on 11 April 2019
Overall 4food 4service 4ambience 5

beautiful restaurant and no wait time for being as popular as it is. Great food and the service was spectacular.

LW
London
1 review
Dined on 11 April 2019
Overall 5food 5service 5ambience 5

Beautiful setting with delicious food. Fantastic all round!

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