B Napoli

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1. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food3service1ambience5

   This was my fourth time dining here. All 3 previous were absolutely fantastic. We came for my daughters college graduation celebration and could not have been more disappointed. Service was poor, we were neglected the entire evening, and the cadence from drinks to appetizers to the meal was way off. The food was only so-so. Disappointing. Based on my previous 3 visits, I am willing to give them the benefit of the doubt, however based on the price point, I will be hesitant to go back.

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2. MD

   MikeD

   New England

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Great food and bartenders. Always clean and welcoming

   Report
3. OT

   OpenTable Diner

   New York Area

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   The rack of lamb special was Delicious. Professional, knowledgeable and pleasant staff. Always a great dining experience.

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4. LZ

   LindaZ

   New England

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Lovely date night.

   Report
5. OT

   OpenTable Diner

   New England

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   First time having dinner here. Celebrated a friend's birthday. Food, service, and atmosphere was amazing.

   Report
6. LP

   LynnP

   Nashville

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Owner and wait staff are very personable and attentive. Food is amazing! Wine offerings and cocktails topnotch! B'Napoli is a gem and a perfect choice for a night out.

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7. JC

   JacquieC

   New England

   13 reviews

   vip
   5.0

   13 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   I have been here so many times and it always exceeds my expectations! The food and drinks are creative and delicious and the service is top notch. Highly recommend!

   Report
8. MO

   MarkO

   New England

   11 reviews

   vip
   4.0

   11 reviews

   Dined on 14 May 2022

   overall4food4service5ambience4

   Great service. Great fiod

   Report
9. L

   Laurah

   New England

   80 reviews

   vip
   5.0

   80 reviews

   Dined on 14 May 2022

   overall5food5service5ambience4

   Wonderful meal with charming service for my mother’s 90th birthday. The special rack of lamb with couscous and cucumber yogurt sauce was excellent, perfectly seasoned, not too rich. Likewise, the branzino. The veal medallions were a bit rich for my taste, but the polenta was creamy and sweet in contrast. The octopus appetizer was delicious, as were the dates, and the fontina. Desserts included the excellent crème brûlée and the coffee mousse with sea salt and caramel. The mousse was perhaps a little salty, but the flavor was great. The brûlée was on the sweet side, rich and creamy without being heavy.

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10. OT

    OpenTable Diner

    New England

    4 reviews

    5.0

    4 reviews

    Dined on 13 May 2022

    overall5food5service5ambience5

    Outstanding service and delicious food. Very attentive staff. Would highly recommend.

    Report
11. M

    Mike

    London

    24 reviews

    vip
    5.0

    24 reviews

    Dined on 13 May 2022

    overall5food5service5ambience5

    Outstanding! Great food, great service, good value and terrific staff. I recommend Bnapoli to anyone interested in fine dining.

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12. L

    Luke

    New England

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 12 May 2022

    overall5food5service5ambience5

    Excellent as always! Thanks for giving us a predictably high quality and well paced experience.

    Report
13. BS

    BenS

    New England

    1 review

    5.0

    1 review

    Dined on 12 May 2022

    overall5food5service5ambience4

    We had a wonderful time celebrating our anniversary at bNapoli. The food was amazing and cocktails were delicious. Our server was amazing and took really good care of us. Highly recommend!

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14. CF

    CharlieF

    New York Area

    23 reviews

    5.0

    23 reviews

    Dined on 11 May 2022

    overall5food5service5ambience5

    Fabulous real Italian food! High quality and superb taste. Cant wait go back.

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15. OT

    OpenTable Diner

    New England

    28 reviews

    vip
    5.0

    28 reviews

    Dined on 10 May 2022

    overall5food5service4ambience5

    Pasta bolognese and zuppa de pesce were great at was the date with gorgonzola appetizer. My only disappointment was the bartender’s lack of basic knowledge about wines by the glass. Otherwise food, service, and ambiance were great.

    Report
16. CO

    ChrisO

    Philadelphia

    13 reviews

    vip
    5.0

    13 reviews

    Dined on 8 May 2022

    overall5food5service5ambience5

    Excellent service from our bar tender. It almost was to fast of a service . My husband and I were there less than an hour . The food came out very quick . I get it it’s Mother’s Day . But , kinda to fast of service . Maybe I should have said something. It was excellent otherwise. Our bartender was very pleasant . I like that I can make reservations ahead of time . This is our third time at the restaurant. This was better than the second time we were there . Our first time there was amazing . Great service from the bartender . He knew it was our anniversary, and gave us free champagne.

    Report
17. 2

    214foodie

    Las Vegas

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 8 May 2022

    overall5food5service5ambience5

    Fabulous as always

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5

    Brunch was amazing!

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    Superb food. Feels like we could have been in DC or Boston.

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20. AR

    AudreyR

    Orlando

    22 reviews

    vip
    4.0

    22 reviews

    Dined on 6 May 2022

    overall4food5service5ambience5

    I wish the music was a bit lower. Music and people speaking loud to over come the music is annoying and difficult to have a conversation.

    Report
21. C

    Cally

    1 review

    5.0

    1 review

    Dined on 4 May 2022

    overall5food5service5ambience5

    Bnapoli is hands down the best restaurant in West Springfield. We love the food and service for a special occasion!

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22. B

    Bernadino

    1 review

    5.0

    1 review

    Dined on 4 May 2022

    overall5food5service5ambience5

    Greeted by a friendly waitstaff and directed to a nice quiet table. Our food was fantastic… great flavors. As we went through our courses our plates and silverware were removed timely. As we got to our desert portion our fantastic waitress had a surprise for her since it was her birthday. All were attentive and friendly. Great Time… will return.👍

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23. MO

    MelO

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on 4 May 2022

    overall5food5service5ambience5

    Invited an elderly friend who arrived with a walker. The hostess staff promptly helped us navigate to an accessible table and stored the walker. Our server was "on it" but not overbearing, just the right pace. Food was outstanding. Some of the best Italian I've had outside of Boston or NY. A manager-appearing fellow stopped by several tables including our to inquired how our meals were. I asked if he was the manager and he introduced himself as Jerry, the owner, and he sincerely thanked us for coming in. We spent three and a half hours and we were never the least bit pressed to surrender the table. It is the third, maybe fourth time I dined there and every experience has been exceptional in every way.

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24. R

    Robert

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 3 May 2022

    overall5food5service5ambience5

    Simply outstanding food and service. Meat lovers, enjoy the steak!

    Report
25. MM

    MamaMads

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience4

    Great service from the time we booked the reservation until the end of our evening.

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26. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on 29 April 2022

    overall5food5service5ambience5

    First time dining at Bnapoli. Had a wonderful experience. We were celebrating a post graduation from college. Drinks were awesome, dinners were amazing and desserts were fantastic.

    Report
27. K

    Kris

    New England

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service5ambience5

    Spot on per usual. Service here is always impeccable- warm and welcoming, super knowledgeable without being stuffy.

    Report
28. DB

    DebbieB

    New England

    11 reviews

    4.0

    11 reviews

    Dined on 28 April 2022

    overall4food5service5ambience4

    The food and service was excellent. The prices ranged from 25-40 dollars. They charge on the high side for alcoholic drinks. The place is small so the resteraunt is noisy. The decor is modern.

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29. IR

    IvyR

    New York Area

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service4ambience5

    Great drinks and great food as well . Owner did come by to say hi which was nice. Place is beautiful as well. We will definitely be returning.

    Report
30. VC

    VictoriaC

    Richmond

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Food and service was amazing! The stand outs were the grilled Octopus and pappardella pasta.

    Report
31. PA

    PorscheA

    New England

    50 reviews

    vip
    4.0

    50 reviews

    Dined on 23 April 2022

    overall4food4service4ambience4

    Always a nice meal. Wine list adequate. Nice staff.

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service5ambience5

    Best restaurant in Western mass

    Report
33. P

    Patty

    New York Area

    52 reviews

    vip
    4.0

    52 reviews

    Dined on 21 April 2022

    overall4food4service4ambience4

    Menu is limited and caters to a more sophisticated palette. This is not the place to go to for your everyday Italian dishes. Food was delicious but for the price of a pasta dish, it should include a small salad.

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34. RK

    RosalindK

    New York Area

    1 review

    5.0

    1 review

    Dined on 20 April 2022

    overall5food5service5ambience5

    The beet salad was not only beautifully plated but very tasty. We only ordered two scrumptious pasta dishes - both were excellent. The noise level is high. Will definitely return!

    Report
35. KA

    KADAMD

    1 review

    1.0

    1 review

    Dined on 20 April 2022

    overall1food3service3ambience3

    Management did nothing about the extremely loud conversation next to my table. A couple left. We should have too.

    Report
36. S

    Suresh

    1 review

    5.0

    1 review

    Dined on 15 April 2022

    overall5food5service5ambience5

    We went to dinner at BNapoli recently to celebrate our 44th wedding anniversary. We had a wonderful time and were treated royally. We were served champagne on being seated and congratulated on our anniversary. The food was delicious and the server was kind, pleasant and very helpful. Although the place is a little noisy to call romantic, we had a great evening!

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37. MW

    MaryW

    New England

    16 reviews

    vip
    5.0

    16 reviews

    Dined on 15 April 2022

    overall5food5service5ambience5

    We went with our daughter and her husband, and it was a great night. We were quickly seated and our waiter was very attentive and personable. Food was hot and absolutely delicious! Can’t wait to visit again!

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38. N

    Newspix100

    New England

    1 review

    5.0

    1 review

    Dined on 15 April 2022

    overall5food5service5ambience5

    Couldn’t have asked for anything more! Great place to celebrate a special occasion.

    Report
39. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on 14 April 2022

    overall5food5service5ambience5

    Amazing food and place went for my boyfriend’s birthday They even gave him a signed card from the staff. SOOO CUTE!

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40. HA

    HeatherA

    New England

    5 reviews

    5.0

    5 reviews

    Dined on 13 April 2022

    overall5food4service5ambience4

    We have wanted to try B Napoli for a while and are so glad we finally got there! Our waiter was excellent and helped recommend a dish as well as wine. We were also treated to an after-dinner taste of their house-made Irish cream. DELICIOUS! The music in the background was a great mix of jazz, a little pop. Perfect for dining! It is a little tight for seating, but you still don’t feel like you’re listening to your neighbor’s conversation. I’m a mildly picky eater so my selection ended up not being the best for me, but I it was still prepared well and was flavorful. We will definitely go back!

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