This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
The restaurant was very busy so it took quite a while for our mains to arrive but we were happy drinking the delicious cocktails. The food was good quality and seemed very fresh.
The staff were very friendly and welcoming.
I’ve eaten here a few times, food is delicious with great menu choices. Prices are average and atmosphere is good. Would highly recommend this place.
Food and drink was amazing, service was great and very accommodating as it was my nieces birthday and they decorated her dessert with happy birthday. I would highly recommend to both groups, families and couples, can't wait to go back. A nice local little gem!
We popped in for lunch on Sat around 1pm. We had a few of the starters like a tapas which was the buffalo wings, garlic prawns, dirty fries. It was delicious and definitively did not disappoint. We were served by the sweetest young girl who was incredibly attentive. It was fairly quiet but service was wonderful... already planning our next visit 👍
Staff very nice, decor lovely. Food was great, drinks a little pricey for a cheap bottle of wine.
One of the best Sunday Lunches I have had plus a pint of Sagres for under £5. Superb!!
Amazing octopus. Suggestion: Don’t miss the dessert!
Fantastic food, really nice service. Felt the menu was slightly limited but not this may be due to COVID. Very large drinks menu aswell. Would definitely eat there again.
Lockdown birthday meal. Never heard of the place but was looking for somewhere at short notice. It had good reviews so I took a chance. All COVID measures were in place and we were asked to check in via NHS track app. Waitress was attentive but not intrusive. Everything was tasty, hot and most importantly the toilets were scrupulously clean. They were happy to advise on the dishes and I was impressed. I will qualify the four stars that I put for ambience, purely because there was no one else in there but we were early and it is lockdown. Having said that, it didn’t feel weird or empty particularly, just not a five star ambience at that moment in time. I would definitely go there again.
Food is amazing and very reasonably priced.
Been twice and will definitely be going again.
Lovely food, drink and a friendly host.
Will be returning soon
Me and my husband celebrated our 7th Wedding Anniversary here and the Food was amazing. We ordered the buffet for two and there was so much there, I would say it would have fed 3. The staff were very attentive and ensured we felt safe (distancing of tables).
We were scanned for temperature and asked to use the hand gel too on entering. Am looking forward to our next visit. Thank you very much
Date of visit 19/09/2020
Food was good, excellent value and good knowledgeable staff.
This is the second time we have visited balseros, we had a very good experience the first time and were not disappointed on the second visit. Excellent food, service and atmosphere. Highly recommended
Wonderful restaurant. The food is fantastic and the staff are warm, friendly and helpful.
Good food, great friendly service. Great local independent option!
Really friendly staff and nice ambiance.
The food was very nicely decorated and the churros outstanding.
Will come again.
Also impressed how they executed government regulations.
We felt safe and socially distanced. The food and service was great!
First time at the restaurant , food lovely with very large portions, value was good due to “Eat Out To Help Out” we certainly return. Staff were very friendly and efficient
Very good service. The food is great and the cocktails are fantastic. The restaurant is local to me so it is really good to have that place you can go to anytime without any travelling involved especially at this time.
I did add that it was my girlfriends birthday but there was no special add ons but the food was great
Didn’t seem like authentic Cuban food more like tex mex. I got ribs and they were overcooked and too chewy
Delicious meat platter and churros. Best ever!
Great service. Reasonably priced. We enjoyed lovely starters but a bit disappointed with my main but it was my choice. Ice cream yummy.
This was my first meal out in 6 months.Really good service and felt very safe. temperature checks on entering, hand sanitiser station, all staff wearing masks and tables well spaced.
Great service and tasty food.
Staff are very helpful and polite. Food was quick to be served, delicious and good value. Would thoroughly recommend Balseros and their other Welling restaurant Chupitos
Great Service! And the food was amazing! Definitely coming back again!
Good food good service good choice of drinks price ok will return
Excellent food & service staff were very friendly
The staff were so welcoming and lovely, the food and drinks were absolutely delicious, and the environment was very clean and decorated beautifully. It was my first time here, and I came by complete chance with friends. But I’d already booked a table for my next visit before I’d left! This will definitely become a regular.
Taking advantage of the Eat Out scheme, first time here. Fantastic food and great ambience but only 2 waiting staff and 1 person on the bar couldn’t cope with the full restaurant. It wouldn’t stop me going back as the food was so good and I wasn’t in a rush. Didn’t like having to wait so long for my wine though. Nice decor.
1st visit and we were very pleased with our choice. Staff friendly and helpful, food was great. Will certainly be returning soon
Really good food!! Would definitely come back and try more of the dishes and cocktails.
Great place, very friendly, food excellent, portions generous
Balseros use to be my favourite restaurant, I would go at least once a week.
So Wednesday just gone, arrived for our table at 8.45pm, restaurant was very busy, our drinks order was taken at 9pm, drinks arrived at 9.45 with some garlic bread, starving by now.
Staff had no idea of what they were doing, they were all over the place, we finally got our main meals at 10.30pm, the platter go share has shrunk in size but the price for it had gone up.
The meat was supposed to be barbecued marinated, it was just cooked normally with barbecue sauce squeezed over it, not impressed.
There was a table of people being very loud, and constantly using the F word, and with children in the restaurant, I personally found this offensive.
The bill for 3 of us was £82.50 with £30.00 off for this new government scheme.
Paid and left. Never to be visited again, will now use Da Peppino up the road in welling.
Had a very nice meal on the governments “Eat out to help out” scheme. Very impressed with the Covid measures. We had our temperature taken and use the hand sanitizer before sitting down. The tables were well spaced apart and the staff wore masks. They thoroughly cleaned the tables and chairs before the next customer. A very good restaurant serving lovely food.
Very good overall. A slow service at times with two servers but considering it was very busy the restaurant did well to accommodate.
Good checks on checking temps and making sure people use hand sanitizers.
Equally food was delish.
Only thing is to make a bit more vegetarian options. Beetroot burger was nice nevertheless.
Delicious food and prompt but unobtrusive service. This was my first visit and I am looking forward to trying some of the other items on the menu that caught my eye. Overall - highly recommended. ⭐⭐⭐⭐⭐
Excellent food, fresh ingredients and abundant portion sizes. Very flavoursome and adventurous dishes. I would call this a Cuban fusion rather than a traditional Cuban restaurant, tremendously palatable and highly recommended.
Balseros does offer delivery in partnership with Deliveroo. Balseros also offers takeaway which you can order by calling the restaurant at 020 8301 3880.
Balseros is rated 4.6 stars by 122 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.