Bar 31 - Shangri-La at The Shard

3.8
56 reviews
£25 and under
International
Bar 31 is a stylish neighbourhood bar, celebrating local art, street musicians, fine food and drinks locally sourced.
The safety and wellbeing of our guests and colleagues are of paramount importance to us. In line with the government’s COVID-19 Response – Spring 2021 guidelines, Bar 31 is scheduled to reopen for outdoor dining from 14 April 2020, operating in accordance with government guidelines. Bookings can be made for groups of up to six from separate households, or larger groups comprised of two households.
We are closely monitoring the situation and will continue to follow advice from the relevant authorities.
We currently do not accept OpenTable dining cheques.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 56 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.6
food
3.9
service
3.8
ambience
3.3
value
Noise · Energetic
64% of people would recommend it to a friend
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MP
MichaelP
London
2 reviews
Dined a day ago
Overall1food3service2ambience1

When booking, it didn’t say anywhere that the bar DOES NOT HAVE A VIEW. So when I wanted my guests to have an experience of views from the Shard, they got a view of a dodgy street on the ground level. A waste of a journey, time and money. Basic drinks. Nice pizza though.

SJ
SJH2O
1 review
Dined a day ago
Overall5food4service5ambience5

We had a drink and only ordered olives and s small pizza to share, but the quality of food was good.

BD
BethanD
1 review
Dined on 12 June 2021
Overall1food1service1ambience1

We booked revel weeks in advance for a birthday celebration and then were placed under the London Bridge escalator and not in the sun. When we asked to move we were dismissed and then got neglected for service as we were shoved in a corner!

NB
NicolaB
1 review
Dined on 12 June 2021
Overall4food4service4ambience3

We only had a pizza to share but it was nice. Good value for money for London.
Disappointed that it wasn’t actually in a the Shard on the 31st floor.

HS
HeatherS
1 review
Dined on 11 June 2021
Overall3food2service3ambience2

Disappointed as didn’t realise it was on the ground floor . Poor location and view

KM
KarenM
Bristol
2 reviews
Dined on 10 June 2021
Overall1food3service1ambience1

Bad service, took half hour to bring the order, only to find they only brought us one drink not the two we ordered. My husband waited further 10 mins and then they brought him wrong drink.
No atmosphere inside, small table. Wouldn’t recommend.

l
loriej
1 review
Dined on 6 June 2021
Overall4food4service4ambience4

Quiet chilled vibe, polite staff. Pretty expensive for the size of the pizza and lack of cheese on top, truffle fries were great.

CG
CatherineG
Kent
2 reviews
Dined on 6 June 2021
Overall3food4service3ambience2

Being part of The Shard I thought it would be an incredible experience. However I was not impressed. First of all the noise level as your sitting under the escalator is tremendous from the air con to the The Shard building. The pizzas I’ve had better from a supermarket. So stingy on the filling. For example the Sausage one, there was about 1 cm of sausage on each slice. The chips were very nice though. The drinks were also good. But service, nothing special. They were there because they have to be to bring out the food. I spent £125 on 4 Mediocre pizzas, 2 bowls of chips, 3 spritzers & a beer. They wanted payment before we had even started to eat but as my hand was full of pizza I said they can wait until the end. There was also a service charge on the bill. Tried it but never again & I wouldn’t recommend to anyone as so much better else where

OT
OpenTable Diner
London
1 review
Dined on 5 June 2021
Overall5food4service4ambience5

All the staff were very friendly it’s a great place to eat or just have a drink with friends or family

JB
JaneB
1 review
Dined on 4 June 2021
Overall3food2service2ambience2

Really disappointing that it was on the ground floor. The waiter seemed distracted. The food was poor quality, small portions and very average

PF
PriscillaF
1 review
Dined on 3 June 2021
Overall3food3service3ambience3

Had a nice time meeting a friend - would go back.

P
Pennie
1 review
Dined on 30 May 2021
Overall1food2service2ambience4

Lack of drinks’ choice, we weren’t made aware that we could order drinks from another menu so had to make do with Aperol spritzes that we didn’t really enjoy. The food choices were also really limited to snacks/starters and a limited pizza menu. Overpriced & underwhelming. The service was incredibly slow considering it didn’t look that busy for a sunny BH Sunday.

OT
OpenTable Diner
London
2 reviews
Dined on 29 May 2021
Overall5food5service5ambience5

Was really lovely day out staff are so friendly & helpful will definitely be returning x

AM
AgnieszkaM
1 review
Dined on 27 May 2021
Overall5food5service5ambience5

All was perfect....absolutely delicious Aprol and pizza... strongly recommend..

C
Cat86
London
1 review
Dined on 23 May 2021
Overall5food5service5ambience5

Cool and trendy with a nice variety of drinks in offer.

MS
ManuelaS
London
1 review
Dined on 23 May 2021
Overall2food2service3ambience2

Too expensive for the quality of food and overall ambience.

RS
RanjitS
London
1 review
Dined on 22 May 2021
Overall5food5service5ambience5

I would definitely recommend this place lovely atmosphere nice vibe for a few drinks snacks and socialising

I
Ingrid
London
4 reviews
Dined on 22 May 2021
Overall4food4service5ambience4

Nice bar and decent drinks, more on the pricey side but ok for Central London

RF
RachelF
Dublin
2 reviews
Dined on 21 May 2021
Overall5food5service5ambience4

Great time very clean and covid safe! Will definitely go back!

JM
JademM
London
5 reviews
Dined on 20 May 2021
Overall4food5service4ambience4

The atmosphere is nice and the services great. I am sure I'll be back

W
Woodlouse
London
8 reviews
Dined on 15 May 2021
Overall4food4service4ambience5

A beautiful place. Food is simple and was nice but too expensive for what it was although I do understand it is the Shangri-la so it wouldn’t be cheap. Staff were lovely but should write down orders as our waiter forgot twice and had to come back and ask. Also 1 and a half hours went too quick. Would have loved to stay longer. We only had time for two drinks. Beautiful place and I would come again for sure for an Aperol Spritz or two!

L
Londondiner
London
7 reviews
Dined on 13 May 2021
Overall4food3service5ambience3

The bar was really nice, very efficient and friendly staff. Heaters were good too as we were outdoors (Covid).
The music was a little unusual a mix of French, Spanish and recent hits ... which we thought was quite funny in this bar. The food was good, we only had a couple of small dishes, calamari and Parmesan fries. The beer ran out so my husband was a bit miffed. We will return as it’s beside our office!

EM
EleishaM
London
3 reviews
Dined on 12 May 2021
Overall4food1service5ambience5

Really lovely bar and the service is outstanding, very friendly and helpful. The food really lets it down though! Perfect for after work drinks not really a dinner venue

MC
MarcoC
London
3 reviews
Dined on 9 May 2021
Overall2food1service3ambience5

We booked the table at 21:15 but the kitchen close at 20:30 and they didn’t say anything before booking, the waiter was very kind but I had to go inside to ask them to take the order ,
I would try again .

a
vipalkachoff
London
13 reviews
Dined on 9 May 2021
Overall3food3service4ambience3

Corner near the station is a bit underwhelming although the decor is cute and service is attentive. Was expecting proper glasses as opposed to plastic for £11-a-pop aperol spritzs.

GT
GeorgeT
London
1 review
Dined on 8 May 2021
Overall2food1service1ambience3

waiters got a bit shouty when i asked for mains. also charged me as i was ordering so i assume i was profiled for looking poor but rest assured my platinum AMEX card put them in their place.

B
Bromley28
London
12 reviews
Dined on 7 May 2021
Overall3food3service4ambience2

Overall a nice lunch and drinks.

l
lewisb
London
2 reviews
Dined on 2 May 2021
Overall4food5service4ambience5

Lovely vibe and friendly service, waited a bit long for the drinks but wasn’t that bad.

CJ
CarlJ
Toronto
1 review
Dined on 1 May 2021
Overall5food4service5ambience5

Fantastic venue at the foot of the Shard. The team were great - super friendly and helpful.

f
foodie
London
2 reviews
Dined on 1 May 2021
Overall5food4service5ambience5

Great place to grab a drink & sides/pizza! Would come back

D
Disappointed
London
1 review
Dined on 1 May 2021
Overall2food2service2ambience1

Felt very rushed and we couldn’t wait to leave. It’s fine to charge people as soon as they order food or drinks but we were halfway through eating when we were interrupted and asked to pay. They were over keen to take plates and the plastic glasses away and when they asked if we wanted to order anything else, we decided not to as it wasn’t relaxing. It was as though they didn’t want us there yet it wasn’t even busy. Everything was so rushed that it only took 40 minutes before it was over. Really annoyed that it wasn’t somewhere where we could savour a 90 minute lunch booking.
Cutlery would have been nice- it is the Shard after all. It’s a very informal bar so probably not suitable for a lunch although food was ok if overpriced.

AR
AbhishekR
London
1 review
Dined on 30 April 2021
Overall5food5service5ambience4

The best pizza we had ever in London,
Staff was Nice and well behaved

Ambience was perfect for a date with other couples around as well.

It was perfect evening

Thanks for hosting nicely

JB
vipJosephineB
London
5 reviews
Dined on 29 April 2021
Overall5food3service5ambience5

A very enjoyable evening, Great service and a good menu. Would recommend

OT
OpenTable Diner
London
1 review
Dined on 24 April 2021
Overall5food5service5ambience5

I went here on a date and when I left my date to go to the toilet a man started to harass her. The staff were amazing, the waiter stepped in immediately and asked the man to leave and then relocated their entire table to make my date feel more comfortable. Amazing to see people so considerate and proactive, love this place and we’ll be back for sure.

OT
OpenTable Diner
Kent
2 reviews
Dined on 24 April 2021
Overall5food4service5ambience5

Great afternoon in the sun.

MK
MartinK
London
1 review
Dined on 22 April 2021
Overall1food1service2ambience1

Clearly sponsored by Aparol, meaning everything is Aperol. Asked for a Vodka Martini and told no but could have one of their APAROL cocktails. Wasn’t that busy and was only allowed 1 hour 30 minutes and the last 30 minutes just sat waiting to be be served. Hardly Shangrila standard!

RG
RileyG
London
1 review
Dined on 17 April 2021
Overall1food1service3ambience1

Pointless and overpriced no heaters for the amount you pay what’s the point of it even being open in April?

GR
vipGarethR
New York Area
17 reviews
Dined on 16 April 2021
Overall5food5service5ambience5

Excellent service and very welcoming. They are doing a great job and very safe.

KA
KitA
1 review
Dined on 29 September 2018
Overall1food1service1ambience1

We arrived at Bar 31 on time, we had to wait for 15 minutes to be seated even though we had booked 3 weeks in advance and when we were seated the table was not made up for the correct number of people. This was a special birthday for a family member and there was nothing special about it. The service was unbelievably poor and the staff were on their mobile phones while serving. We will not be returning.

MZ
ManuZ
London
1 review
Dined on 26 September 2018
Overall1food1service1ambience1

Sehr unfreundlicher Empfang. Wir haben uns dann für ein anderes Restaurant entschieden.

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FAQs

Bar 31 - Shangri-La at The Shard offers takeaway which you can order by calling the restaurant at 020 7234 8008.

Bar 31 - Shangri-La at The Shard is rated 3.8 stars by 56 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.