Bar 31 - Shangri-La at The Shard
The safety and wellbeing of our guests and colleagues are of paramount importance to us. In line with the government’s COVID-19 Response – Spring 2021 guidelines, Bar 31 is scheduled to reopen for outdoor dining from 14 April 2020, operating in accordance with government guidelines. Bookings can be made for groups of up to six from separate households, or larger groups comprised of two households.
We are closely monitoring the situation and will continue to follow advice from the relevant authorities.
We currently do not accept OpenTable dining cheques.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
When booking, it didn’t say anywhere that the bar DOES NOT HAVE A VIEW. So when I wanted my guests to have an experience of views from the Shard, they got a view of a dodgy street on the ground level. A waste of a journey, time and money. Basic drinks. Nice pizza though.
We had a drink and only ordered olives and s small pizza to share, but the quality of food was good.
We booked revel weeks in advance for a birthday celebration and then were placed under the London Bridge escalator and not in the sun. When we asked to move we were dismissed and then got neglected for service as we were shoved in a corner!
We only had a pizza to share but it was nice. Good value for money for London.
Disappointed that it wasn’t actually in a the Shard on the 31st floor.
Disappointed as didn’t realise it was on the ground floor . Poor location and view
Bad service, took half hour to bring the order, only to find they only brought us one drink not the two we ordered. My husband waited further 10 mins and then they brought him wrong drink.
No atmosphere inside, small table. Wouldn’t recommend.
Quiet chilled vibe, polite staff. Pretty expensive for the size of the pizza and lack of cheese on top, truffle fries were great.
Being part of The Shard I thought it would be an incredible experience. However I was not impressed. First of all the noise level as your sitting under the escalator is tremendous from the air con to the The Shard building. The pizzas I’ve had better from a supermarket. So stingy on the filling. For example the Sausage one, there was about 1 cm of sausage on each slice. The chips were very nice though. The drinks were also good. But service, nothing special. They were there because they have to be to bring out the food. I spent £125 on 4 Mediocre pizzas, 2 bowls of chips, 3 spritzers & a beer. They wanted payment before we had even started to eat but as my hand was full of pizza I said they can wait until the end. There was also a service charge on the bill. Tried it but never again & I wouldn’t recommend to anyone as so much better else where
All the staff were very friendly it’s a great place to eat or just have a drink with friends or family
Really disappointing that it was on the ground floor. The waiter seemed distracted. The food was poor quality, small portions and very average
Had a nice time meeting a friend - would go back.
Lack of drinks’ choice, we weren’t made aware that we could order drinks from another menu so had to make do with Aperol spritzes that we didn’t really enjoy. The food choices were also really limited to snacks/starters and a limited pizza menu. Overpriced & underwhelming. The service was incredibly slow considering it didn’t look that busy for a sunny BH Sunday.
Was really lovely day out staff are so friendly & helpful will definitely be returning x
All was perfect....absolutely delicious Aprol and pizza... strongly recommend..
Cool and trendy with a nice variety of drinks in offer.
Too expensive for the quality of food and overall ambience.
I would definitely recommend this place lovely atmosphere nice vibe for a few drinks snacks and socialising
Nice bar and decent drinks, more on the pricey side but ok for Central London
Great time very clean and covid safe! Will definitely go back!
The atmosphere is nice and the services great. I am sure I'll be back
A beautiful place. Food is simple and was nice but too expensive for what it was although I do understand it is the Shangri-la so it wouldn’t be cheap. Staff were lovely but should write down orders as our waiter forgot twice and had to come back and ask. Also 1 and a half hours went too quick. Would have loved to stay longer. We only had time for two drinks. Beautiful place and I would come again for sure for an Aperol Spritz or two!
The bar was really nice, very efficient and friendly staff. Heaters were good too as we were outdoors (Covid).
The music was a little unusual a mix of French, Spanish and recent hits ... which we thought was quite funny in this bar. The food was good, we only had a couple of small dishes, calamari and Parmesan fries. The beer ran out so my husband was a bit miffed. We will return as it’s beside our office!
Really lovely bar and the service is outstanding, very friendly and helpful. The food really lets it down though! Perfect for after work drinks not really a dinner venue
We booked the table at 21:15 but the kitchen close at 20:30 and they didn’t say anything before booking, the waiter was very kind but I had to go inside to ask them to take the order ,
I would try again .
Corner near the station is a bit underwhelming although the decor is cute and service is attentive. Was expecting proper glasses as opposed to plastic for £11-a-pop aperol spritzs.
waiters got a bit shouty when i asked for mains. also charged me as i was ordering so i assume i was profiled for looking poor but rest assured my platinum AMEX card put them in their place.
Overall a nice lunch and drinks.
Lovely vibe and friendly service, waited a bit long for the drinks but wasn’t that bad.
Fantastic venue at the foot of the Shard. The team were great - super friendly and helpful.
Great place to grab a drink & sides/pizza! Would come back
Felt very rushed and we couldn’t wait to leave. It’s fine to charge people as soon as they order food or drinks but we were halfway through eating when we were interrupted and asked to pay. They were over keen to take plates and the plastic glasses away and when they asked if we wanted to order anything else, we decided not to as it wasn’t relaxing. It was as though they didn’t want us there yet it wasn’t even busy. Everything was so rushed that it only took 40 minutes before it was over. Really annoyed that it wasn’t somewhere where we could savour a 90 minute lunch booking.
Cutlery would have been nice- it is the Shard after all. It’s a very informal bar so probably not suitable for a lunch although food was ok if overpriced.
The best pizza we had ever in London,
Staff was Nice and well behaved
Ambience was perfect for a date with other couples around as well.
It was perfect evening
Thanks for hosting nicely
A very enjoyable evening, Great service and a good menu. Would recommend
I went here on a date and when I left my date to go to the toilet a man started to harass her. The staff were amazing, the waiter stepped in immediately and asked the man to leave and then relocated their entire table to make my date feel more comfortable. Amazing to see people so considerate and proactive, love this place and we’ll be back for sure.
Great afternoon in the sun.
Clearly sponsored by Aparol, meaning everything is Aperol. Asked for a Vodka Martini and told no but could have one of their APAROL cocktails. Wasn’t that busy and was only allowed 1 hour 30 minutes and the last 30 minutes just sat waiting to be be served. Hardly Shangrila standard!
Pointless and overpriced no heaters for the amount you pay what’s the point of it even being open in April?
Excellent service and very welcoming. They are doing a great job and very safe.
We arrived at Bar 31 on time, we had to wait for 15 minutes to be seated even though we had booked 3 weeks in advance and when we were seated the table was not made up for the correct number of people. This was a special birthday for a family member and there was nothing special about it. The service was unbelievably poor and the staff were on their mobile phones while serving. We will not be returning.
Sehr unfreundlicher Empfang. Wir haben uns dann für ein anderes Restaurant entschieden.
Bar 31 - Shangri-La at The Shard offers takeaway which you can order by calling the restaurant at 020 7234 8008.
Bar 31 - Shangri-La at The Shard is rated 3.8 stars by 56 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.