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Benihana - Downey, CA
Dine and relax in the 9,498-square-foot restaurant, located in the Promenade at Downey. This restaurant includes a sushi bar, cocktail lounge and expansive dining area. The restaurant’s lounge area offers a casual atmosphere to enjoy Benihana’s delicious cocktails and fresh sushi options. Guests looking for a unique and entertaining culinary experience can take a seat at one of the restaurant’s 19 teppanyaki tables, where chefs will show off their world-famous hibachi tricks. Looking to host an event or private party? Our private dining rooms are always a crowd-pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Distancing maintained in common areas
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Had a great evening. Our server Hailey was awesome and the food delicious. Definitely going back!
Service was Amazing!
Food was below average especially for the price. Cold filet mignon. Tasted like it had been reheated. Won’t be back.
i loved it better than torrance lol
We waited a hour after ordering to get our food. The chicken and steak was very dry
We have a great dining experience. The service was outstanding
Kevin was a great server! We really enjoyed our visit. We did the 5- course meal and it was delicious!
I had the best waitress named selenia she took care of my family very well and was a joy to have as a waitress. She definitely made the whole dining experience a great one as we went to celebrate a birthday and she made it memorable. The food was also delicious and we had great service
Horrible customer service ! Took them a half hour to get us water...
food was brought out cold and even after bringing to a managers attention we still continued to wait around until a bar tender became available ... going to call corporate to complain. There’s no reason to ever go back !!
food was good ambiance was a little dry & the tables are EXTREMELY ridiculously small. we had like 20 things on a small square table..it was annoying they need to buy bigger tables bc dining was so uncomfortable!
Service was great , food did get cold after 5 minutes.
Our waiter was nice even though he had a long day we made him laugh, the service is always good at this location. When we arrived we were great with friendly smiles. The food and drinks were good
Service was quick & our food was delicious !
Service was excellent as always. Seating was comfortable and the food was delicious!
Worst “hibachi” experience ever. It was cold, my filet was mostly fat, “colossal shrimp” where teaspoon sized, and hosts were rude. I almost walked away before walking in, and should have. We left half the food on the plate and left as soon as we could. “Come back in 2 or 3 weeks” they said. No. I will never go to a Benihanas again.
Really Disappointed. We had a reservation and were finally sat 30 mins after our reservation time. Took an hour and 20 minutes for our food to come out, my wifes food came out cold so we sent it back, then after another 20 minutes our sushi finally came out, we ordered 2 Philadelphia rolls and they left the skin on the salmon. I mean chunks and chunks of skin. The female manager came over (our waiter was very frustrated and sent her over, I did not ask for the manager) and quickly said we will take it off the bill and grabbed the plates and walked away. Our waiter was great and you could tell they were having a ton of issues because he was very frustrated with the kitchen etc. they also brought out our Red wine and it was chilled, kinda strange. Food was just kinda bland and nothing special. I get its crazy times but 1 if your not doing the tepan than post it so customers know and 2 at least present the food in a decent manner, everything was just thrown on the plate and there was just nothing special about it. a few other customers had left because the food was taking so long. An hour and 20 minutes for some chicken and shrimp is ridiculous.
We had excellent service, I wish I remembered our server name but she went above and beyond of making our visit memorable. Will be coming back!
My food was cold and my waitress was not had poor manners
Everytime my boyfriend and I go we have a great experience food quality drinks everything on Valentine's our server was Jason and he was on top of his game Thanks to all the staff
The food was cold. I understand we had to eat outside but it took away from the experience of seeing your food cooked
Had a great experience good was great customer service was great had a good time enjoying the celebration of one of my best friends that just finished their military service. Will recommend this to anyone !!
The quantity of the food has gone down yet the prices have gone up.
Food description in menu don't match what is delivered.
Our server was very nice polite I will here again.
My husband and I always have dinner there. Compared to other benihana, they are always on point. Service is amazing specially during this covid dine in situation.
My daughters order was wrong not once but twice..
Also, when we reserved we had put that it was for my birthday. & we didn’t get any recognition for that
Open table me comfirmo mi cita pero cuando llegue me dijeron que ta estan por cerrar y me atendieron
The service was great!! Loved that they are still open. We sat in the corner and it was super cold, a heater would have been nice. The food didn’t taste the same but it’s as best as it can get!! Overall great Friendsgiving!
Short staffed for sure! But over all nice experience. Drinks are over priced.
Waiter was good a little slow for nobody really there and the food taste burnt almost
Service was slow got our food two later manger was a very rude and unprofessional will never go back
Service could have been better
Food was great as always. It was a cold night and they didn’t have propane tanks for they heaters. Manager said it was busy on Wednesday night which was Veterans Day but cmon you gotta know Fridays and Saturdays are gonna be the restaurants money making days and you couldn’t refill on your propane tanks? It was super cold. Next time refill your propane tanks and be ready for the weekend
The heater had ran out of gas and it was freezing outside.
Made reservations at 7:45p, didn’t get sitting until 9p!! It defeated the purpose of making reservations it literally seem like I did a walk in. No apology was given by no one. Very disappointed we will ask our waiter for something and he would forget about, would bring it like 10 mins later. I honestly don’t recommend this place. Took people for their first time trust me they won’t be back.
Food was cold when brought out to the table only thing was hot was the rice
We normally dine here quite often at this Benihana location. I believe we had a new server that didn’t know the menu to well. He forgot to bring out or appetizer with the Emperor Trio combo. When he brought out our food the food was cold and it didn’t taste good as it normally does. At the end of our meal he brought us our check and didn’t offer us the dessert that came with the meal. I wasn’t to happy with this experience.
Check in staff is not friendly. Waited 20 minutes before being seated and we had reservations.
Great place awesome food great service
Everything was fine but the food was cold had a different taste to it.
Benihana - Downey, CA does offer delivery in partnership with Postmates and Uber Eats. Benihana - Downey, CA also offers takeaway which you can order by calling the restaurant at (562) 372-9210.
Benihana - Downey, CA is rated 4.1 stars by 2918 OpenTable diners.
Benihana - Downey, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.