Bernie's Restaurant & Bar - UCity
I have eaten at Bernie's lots of times and have always been pleased until last night. We were promptly seated shortly before my reservation time even though Bernie's reported that I was a no show for my reservation. The waitress was quite delayed getting to us. When we asked about the pretzel sticks we saw at the bar, the waitress told us those were for Happy Hour which ended 6 minutes prior to our request. We set for more than 10 minutes waiting on her. She didn't offer to go check or apologize that her tardiness prevent us from getting an order in PRIOR to the end of Happy Hour. We ordered the red sangria and asked the contents which the waitress wasn't sure of. When we received that, it tasted like kid's grape juice, very watered down. Not good at all. I had the sauteed shrimp. The shrimp was good but the sauce was weird. It had some "off" flavor that I can't place. My partner ordered the turkey chop, which she said was bizarre. The best part of her meal? The creamed kale. We considered ordering dessert but the waitress took so long getting back to us we simply paid our bill and left. In my experience this was NOT the typical dining experience at Bernie's, although, we will not return any time soon, if ever.
I just love this place. Would be there every weekend if I could afford the cash and calories. However, I have one small issue: You Guys can’t seem to find anyone who knows how to make pancakes. I’ve been to Bernie’s several times; and each time my pancakes are over cooked. This past Saturday, one of my pancakes was actually burnt. The little guy who makes the omelettes is awesome and on-point; and every other dish that’s in the buffet is made to perfection (those darn biscuits!). Just need you to get a griddle person who’s up to par with your standards.
I have been to the Bernie's in Glenside which I just love. So I was happy to get a chance to try this Bernie's. The food was just as good and although the decor and atmosphere is totally different, it was still a nice place to meet an old friend and catch up over really good food. It's a good addition to this Sansom St restaurant row.
This is just a good, easy enjoyable place. I went there with two colleagues for a business lunch and it was exactly what we needed. Casual (but not noisy) atmosphere, interesting and tasty food options and good service that’s attentive but doesn’t hover.
I was informed a couple hours before my reservation time that the kitchen would close 2hrs early (which was my arrival time). I asked to speak to the manager to convince him to keep it open at least by the time I arrive and to inform him that they should state that on the website. Upon arrival, ordering was rushed and of course the other half of my party that arrived shortly after 9 was unable to order or eat which was extremely embarrassing and lead them to leave for “Landmark” a restaurant up the street from “Bernie’s”. If this was any other night I wouldn’t have cared but it was my birthday, which made my experience terrible and very upsetting for the rest of the evening. Considering I work at UPENN I will not trust holding an event there and I will no longer promote the restaurant to my students or residents.
They ran out of ice tea and raspberry vinaigrette. Service was incredibly slow and TV's music were too loud. Food quality not great
The restaurant had great decoration and vibes, service was wonderful. However I chose this restaurant as the location of our work lunch because of all the yummy veggie/vegan options. However they were out of seitan which removed three of the possible menu items. I got a side of broccoli that was unseasoned and raw (so raw it was difficult to cut). Also they were out of their special which was what all my colleagues were hoping to order. Basically everyone at the table was unable to have their first (or second in my case) options because they were out. I was so excited for my lunch, I don't eat out often and now, even though I really want to try the seitan wings, I wont ever go back for fear they will be out of everything again and/or undercook their veggies. I like my veggies to have a little bit of a crisp still to them... but not uncooked and unseasoned completely!
Server was not attentive. She would ask for order and then look away- so we would have to repeat ourselves. Both steaks were over cooked. Fish (red snapper) dish was salty as was the succotash. Would not return.
The lunch menu was amazing! Great place to take family and friends. Check out their brunch on weekends!
The food was very good. I sat outside and got a little sunburn, but everything else was great!
Bernie's was able to accommodate our large, 10 person lunch group for an employee going-away event. Sara, our server, was terrific. I was happy that they automatically charge the tip to the bill for large tables, it kept me from having to figure it out at the end of the meal.
I personally had the crab cake Sammy. It was really good, and the half that I took home with me held up well for lunch the next day. Their French fries are really good. They describe them as steak fries on the menu, but they aren't as thick as typical steak fries, which pleased me.
It was a perfect time place for a farewell lunch - we could talk as a group or in pods - the food was great! We all are bummed we had to go back to work.
How I missed this adorable, perfectly priced brunch spot, with such an amazing atmosphere, and scrumptious food; I don’t know. However, I do know that it’s my new fave!
Food was just okay. Place was empty on a busy graduation night. Service was fine.
From the entrance of Bernie’s the first person I was greeted so very pleasant which was a great feeling it was. Wet and Chilly Day the Host was warm and welcoming The servers will smile and helpful the food was delicious. We had the best service and food was delicious Love Love it 100%The Best to me I have not enjoyed the food and service since 1975 You get 110% from me
After being seated, it took 15 minutes to be seen by a staff member. The waiter who came over did not apologize, and did not seem hurried in the slightest, instead acting incredibly disinterested. When he was pouring water, he put his hand across the lid before pouring it, completely unsanitary. Then he left without taking our drink orders. On top of all this, we had tried to book a baby shower here, but the lack of attentiveness and care in the response turned us elsewhere. It’s a shame that the ambiance is so nice, but the service does not match.
Went to brunch for my birthday... The environment was very classy. But also it was lay back. The staff was amazing. The food was amazing like I kept gettin up for another place (we went to a buffet brunch ) the drinks was so good and our overall price for 4 people was reasonable. I plan to go back sometime soon! Might be my new weekend spot
Eclectic menu, great options. Service was excellent from the bartender when we walked in to the server and food runner. Attentive but not intrusive!
Literally the perfect brunch , I will return.............................😋😋😋😋😋😋😋😜😜😜😋😋😋😋
3 out of 6 entrees were wrong. Food undercooked. 'Well done' burger was raw in places. Cajun burger made with no spice. Chicken was still pink. Looked like maybe it was just a bad night? Not sure I would go back.
Wonderful Staff. Delicious Food. Great atmosphere!
The food and the atmosphere was great. The gentlemen that was serving the pancake and omelettes and back curving the hot meat was very professional.
Great brunch buffet with a variety of foods! Services was awesome and mimosas were non stop!
Celebration senior night for UPenn’s basketball senior
The food was kinda cold and my meal was small and overpriced. The drink menu was big and had good beer options. I enjoyed the space and think if the food was warmer and a little better I would go again. It was also a little loud for conversation.
Food was a bit disappointing tonight-still good just not exceptional as usual. They were out of a lot of stuff too
Good for a quick bite that isn't going to break your bank. Good for business lunches or casual conversation.
Great brunch for the cost, our server was amazing JOE. The setup was really nice, Good Variety of food.
Food was not worth the price. Drinks were good. My chicken was undercooked and had to be sent back to the kitchen.
Great staff! Delicious food! The brunch was worth it!
I loved Bernie's. The service was great and the food was delicious. The drinks are a little expensive but the food was reasonably priced.
The restaurant was empty. I had to ask the hostess 3 times to move me to a table I liked. The cheese stack meat was hard and chewy. The fried chicken arrived cold and after the other three meals were served. The vegetables tasted like salt. The biscuit arrived when dinner was done. No ice cream for the toasted pound cake.
Brunch was the best. Bottomless Mimosas were very good.
Great Food, wonderful service. Would recommend.
A diverse menu of freshly made items. Great beer list!
Great atmosphere, great people, decent food (pretty sure my pork belly was all fat and it definitely gave me indigestion but it was good!), ok drinks (I was excited they had gin drinks on the menu but the tonic was flat and the pomegranate did not come through at all). I'll be back for atmosphere, and for pub food, it's fine, but I was not overly impressed.
Decided to try Bernie’s again as it’s a great location and the service was fantastic last time. The service was again wonderful and the space was clean and cute. Unfortunately, like last time the food is extremely mediocre...hoping they can step it up!
I enjoyed a nice lunch here with colleagues. The interior is bright and tasteful. The menu offers a nice variety, including vegetarian options. The food is delicious and the portions are nicely sized. Are server was very friendly and attentive. The desserts were fine, but not amazing. I'll definitely return.
Good burgers but service was slow. Don't expect to be in and out within an hour ever. We have gone and it has taken 1 1/2 to 2 hours for service from seated to out the door. Server was very friendly but food was not delivered in a timely fashion and four people had their food and the 5th had to wait awhile to get her pink turkey burger while the burgers were more well done than medium rare as requested.