Bertucci's - Springfield Square

3.7
122 reviews
$30 and under
Italian

Top tags:

Casual
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Springfield Square PA, across the street from Giant Grocery Store.

Support Bertucci's - Springfield Square during COVID-19

What 122 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.7
food
3.6
service
3.2
ambience
3.8
value
Noise · Quiet
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OT
OpenTable Diner
Philadelphia
4 reviews
Dined on 20 November 2021
Overall4food4service4ambience3

I don’t normally write reviews unless the experience is outstanding or terrible. However, We have eaten at this location several times with no issue and the experience was generally good for a chain restaurant.. This time there Was a rush when we arrived. Seated promptly. Service was pretty slow due to lots of people arriving at same time and typical pandemic shortage of labor. Everyone was still pleasant. Took a very long time to get our meals and then only 2 of 4 arrived. 10 minutes later a third arrived. When we asked about the 4th the server said she would check on it. A short while later the head cook came out and personally delivered the meal, apologized for the delay, and comped our entire meal! Seems they are dealing with supply chain issues like everyone else and had run out of chicken! Meals were good and the fact that we received the personal apology and the meal was comped showed excellent customer service, this will keep me coming back for sure! Kudos to our server and the head cook, They were able to turn a poor experience into a very good experience!

OT
vipOpenTable Diner
Atlantic City
1 review
Dined on 20 November 2021
Overall2food1service2ambience2

Ordered two pizzas - took over 45 minutes to get them and they were lukewarm. Hard to get service. To top it off the place was barely full.

M
Michelle
Philadelphia
1 review
Dined on 14 November 2021
Overall1food2service1ambience1

They seemed understaffed because there was little attention given to the tables. And the food preparation was beyond slow since it took 40min for 5 salads at a nearly empty restaurant.

Bertucci's - Springfield Square
Responded on 18 November 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Philadelphia
1 review
Dined on 24 October 2021
Overall3food3service3ambience3

It was ok. Seemed like an off day for them.
Definitely had better experiences there in the past.

Bertucci's - Springfield Square
Responded on 28 October 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Philadelphia
3 reviews
Dined on 20 October 2021
Overall5food5service5ambience5

It was great! We had great service! And the food was delicious!

Bertucci's - Springfield Square
Responded on 24 October 2021

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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S
vipSmooth
Philadelphia
105 reviews
Dined on 8 October 2021
Overall5food5service5ambience5

Great service and we tried the new Sausage and Pepper appetizer which was excellent

GC
vipGeorgeC
Philadelphia
93 reviews
Dined on 20 September 2021
Overall5food5service5ambience5

Nice service, food, and price!

Bertucci's - Springfield Square
Responded on 21 September 2021

Thank you! We look forward to welcoming you back to Bertucci's soon!

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EB
vipErnestB
Philadelphia
56 reviews
Dined on 13 September 2021
Overall5food5service5ambience4

Have not been in years, after going we said have to go more offended it was very good

Bertucci's - Springfield Square
Responded on 17 September 2021

Thank you! We look forward to welcoming you back to Bertucci's soon!

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KM
KathyM
Philadelphia
2 reviews
Dined on 11 September 2021
Overall4food5service5ambience2

Both pizzas were delicious, salad was very good and large enough to share amongst the 3 of us!

Bertucci's - Springfield Square
Responded on 14 September 2021

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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F
Family
Philadelphia
3 reviews
Dined on 29 August 2021
Overall2food3service2ambience2

Took 10 minutes before we were even acknowledged by waitstaff. Restaurant was moderately busy but didn’t seem understaffed. Overall I thought 90 minutes for chicken bites (undercooked the first time) and pizza was excessive.

Bertucci's - Springfield Square
Responded on 14 September 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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NH
vipNancyH
New York Area
84 reviews
Dined on 17 July 2021
Overall5food5service5ambience5

Yummy meal- menu has changed. It is smaller. Rolls could have been hotter. Fettuccini Alfredo was yummy. We shared a pizza abs had ravioli. The drinks were yummy.

I still wish they had the REI-colored tortellini gradinatee
We will be back.

OT
vipOpenTable Diner
Philadelphia
11 reviews
Dined on 15 July 2021
Overall5food5service5ambience5

Place was absolutely wonderful. Great staff, great management, great time.

SA
vipSAEG
Philadelphia
22 reviews
Dined on 2 July 2021
Overall3food2service4ambience4

Never visited this location till today. The staff was cool and took care of us quiet well. The drinks was good. Food was ok, not great. I LOVED the bread. The Meatballs were very good, the pizza was under cooked and the chicken piccata was salty. I was not able enjoy it. I’ll try it another time but will be more specific on what I’d like. Think they deserve another opportunity to redeem themselves.

Bertucci's - Springfield Square
Responded on 6 July 2021

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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ME
vipMELANIER
Philadelphia
1 review
Dined on 2 July 2021
Overall1food1service1ambience1

Bertuccis used to be our go to restaurant to take our family for a delicious pizza, pasta, and meatball meal. This time was an exception. Service was non existent. The whole restaurant seemed dirty and unkept. The food was lack luster. The bread was undercooked and inedible. The pasta is no longer home made but pre processed. The pizza was not made with love. Items were struck through on the menu with a marker because they no longer served them. We hope they improve as things go back to normal but unfortunately I am not going back.

Bertucci's - Springfield Square
Responded on 6 July 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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f
foodlover
Philadelphia
13 reviews
Dined on 30 June 2021
Overall4food4service5ambience5

The sangria tasted like watered down unsweetened lemonade! Could not taste the wine or cinnamon. Ordered a half carafe. What a waste. Very disappointing, as we had had it prior to the pandemic and enjoyed it. Rolls were delicious as usual. Food was good.

Bertucci's - Springfield Square
Responded on 6 July 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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GC
vipGeorgeC
Philadelphia
93 reviews
Dined on 28 June 2021
Overall5food5service4ambience5

Great pasta! Enjoyed the meal!

Bertucci's - Springfield Square
Responded on 30 June 2021

We look forward to serving you again and providing you with an unforgettable Bertucci's experience!

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SH
SuzyHD
Las Vegas
20 reviews
Dined on 16 June 2021
Overall5food5service5ambience5

Food was fresh and hot when it arrived at our table. Our server, Hillary was friendly and made sure we had everything we needed. I definitely recommend the Salmon dinner. Excellent.

Bertucci's - Springfield Square
Responded on 18 June 2021

We are happy to hear how much you enjoyed dining with us at Bertucci's! We look forward to welcoming you back again soon!

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NE
vipNicoleE
Philadelphia
5 reviews
Dined on 27 May 2021
Overall1food1service1ambience1

We went there with a reservation and the restaurant was closed! There was a note on the store saying sorry for the inconvenience… maybe adjust your website stating your closed or put it on your answering machine!!!

Bertucci's - Springfield Square
Responded on 1 June 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 9 May 2021
Overall2food1service4ambience2

The food took a very long time to come. My food was ice cold. The server did his best to accommodate us but I don’t think we will be returning for food.

Bertucci's - Springfield Square
Responded on 25 May 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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OT
OpenTable Diner
Philadelphia
3 reviews
Dined on 9 May 2021
Overall3food3service4ambience4

It was average ...

Bertucci's - Springfield Square
Responded on 21 May 2021

We appreciate you taking the time to provide your feedback. We hope to serve you again soon.

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OT
OpenTable Diner
Philadelphia
6 reviews
Dined on 1 May 2021
Overall4food4service4ambience4

Was great dinner , everyone was respectful to abide by social distancing. Food was very good .

Bertucci's - Springfield Square
Responded on 5 May 2021

We take extra precautions to provide a safe dining experience for our guests, so we're happy you felt comfortable dining with us. We hope to serve you soon.

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LS
vipLisaS
Philadelphia
32 reviews
Dined on 1 May 2021
Overall4food4service5ambience3

Brooke was our server and she was wonderful. Great personality and good checking in with us. Food was good nothing special but what you expect.
Always order a pizza or flatbread!
Other menu items were good as well!

Bertucci's - Springfield Square
Responded on 5 May 2021

We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Brooke. We look forward to serving you again.

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LS
vipLisaS
Philadelphia
32 reviews
Dined on 10 April 2021
Overall4food5service5ambience4

Made reservations on Open Table but decided to sit at the bar once we arrived. So nice to finally be able to do that!
Wayne our bartender was attentive funny and knowledgeable when we asked - about making us some cocktails! Our chocolate martinis were amazing, especially alongside our triple chocolate layer cake!

Bertucci's - Springfield Square
Responded on 16 April 2021

Thanks for choosing to dine with us at Bertucci's! We're happy to hear Wayne provided you with an excellent experience and look forward to your next visit.

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JB
vipJenniferB
Atlantic City
8 reviews
Dined on 20 March 2021
Overall4food4service5ambience3

Had a reservation but had to wait about 10 minutes for a table. Other than that, everything was perfect.

Bertucci's - Springfield Square
Responded on 26 March 2021

Thank you! We hope to see you at your nearest Bertucci's soon!

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OT
OpenTable Diner
Philadelphia
1 review
Dined on 13 March 2021
Overall2food1service4ambience4

The restaurant was really nice the service was great but the drinks were not madr well neither was the food

Bertucci's - Springfield Square
Responded on 18 March 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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C
vipChrissyg
Philadelphia
10 reviews
Dined on 12 March 2021
Overall2food3service2ambience2

We ordered soup salad and pizza. We had to wait about 20 min for soup and salad and then another 30 minutes for pizza.

Bertucci's - Springfield Square
Responded on 15 March 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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N
vipNilequeen
Philadelphia
9 reviews
Dined on 8 March 2021
Overall5food5service5ambience5

Our niece was visiting from New York, had to be in Springfield, so we decided on getting together for lunch at Bertucci’s. We’ve never been to the Springfield location, but have been to the Wayne one. Delicious food and great service. Thank you.

Bertucci's - Springfield Square
Responded on 15 March 2021

Thank you for choosing Bertucci's to celebrate your special visit with your family! We appreciate you sharing your experience with us and hope you visit us again soon!

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KG
KimG
Chicago
2 reviews
Dined on 13 February 2021
Overall5food4service5ambience5

Food was excellent and our server was outstanding.

Bertucci's - Springfield Square
Responded on 26 February 2021

Thank you Kim, We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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p
pacrazy
Philadelphia
3 reviews
Dined on 28 January 2021
Overall5food5service5ambience5

great food and great service! Definitely am looking forward to going back

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 3 December 2020
Overall5food5service5ambience5

Good service

D
vipDukeane
Philadelphia
55 reviews
Dined on 19 November 2020
Overall4food4service5ambience4

The food and service was very good for a casual dining spot. What stood out was the extra measure that were taken to deal with COVID-19 protocols. Patrons are asked to have their temperature taken by the hostess. The name is placed on a list for future contact tracing. Mask are Mandatory signs are prominently placed and enforced. Sanitizing of tables was evident. Disposable eating utensils are used.
These measures were greatly appreciated.

Bertucci's - Springfield Square
Responded on 23 November 2020

Your safety is our priority and we're happy you felt comfortable dining with us. We look forward to serving you again.

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OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on 6 November 2020
Overall1food1service3ambience2

Worst Italian food I’ve ever had and service was very slow.

JC
JoeC
Philadelphia
11 reviews
Dined on 25 October 2020
Overall4food5service5ambience4

Felt very safe eating here during the COVID pandemic. They took our temperature when entering and the tables were 6 feet apart. It was National Pasta Day so our pasta dishes were 50% off!

Bertucci's - Springfield Square
Responded on 29 October 2020

We're glad to safely serve you and look forward to welcoming you back again soon.

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OT
vipOpenTable Diner
Philadelphia
3 reviews
Dined on 17 October 2020
Overall3food3service4ambience3

Plastic silverware made it hard to eat. Appetizer came out with food and was cold.

Bertucci's - Springfield Square
Responded on 29 October 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences.

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Perfect for a quick meal with the family.

Bertucci's - Springfield Square
Responded on 2 November 2020

We are happy to hear how much you enjoyed dining with us at Bertucci's! We look forward to welcoming you back again soon!

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D
Dman
Philadelphia
1 review
Dined on 10 October 2020
Overall3food4service4ambience3

good place to have dinner at. I will be back there again. Great food.

Bertucci's - Springfield Square
Responded on 15 October 2020

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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JF
vipJoFabRose
Philadelphia
28 reviews
Dined on 13 September 2020
Overall4food4service5ambience5

Our server was friendly and we had a great time for lunch.

Bertucci's - Springfield Square
Responded on 17 September 2020

We are happy to hear how much you enjoyed dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Philadelphia
1 review
Dined on 12 September 2020
Overall1food1service4ambience2

Food was horrible. Not what the description says, burned, over and under cooked.

Bertucci's - Springfield Square
Responded on 16 September 2020

We apologize your meal was not up to our usual standards. We'd like to get in touch.

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LD
vipLisaD
Philadelphia
7 reviews
Dined on 6 September 2020
Overall2food3service2ambience2

We were there for about an hour most of that hour waiting for food. Was seated right away waitress took our drink orders. Came back with drinks then took our food orders. There was no one in the restaurant but us a party of three that’s it. I ordered rigatoni my son had a salad and my husband had chicken parm. It took almost 30 minutes for our food to come out. There was no one in the store they weren’t busy at all. So there was no reason out food should of took that long. The lemon cake was good food was ok.

Bertucci's - Springfield Square
Responded on 11 September 2020

We apologize for the longer than expected wait time with your food. The management team has been made aware of your comments for improvement in our service and expediency.

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S
Sobo2531
Philadelphia
15 reviews
Dined on 14 August 2020
Overall5food5service5ambience4

The food was delicious as usual and the service by Jenn was impeccable! It’s enjoyable to go out and eat when the service is everything you expect and more.

FAQs

Bertucci's - Springfield Square does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Springfield Square also offers takeaway which you can order by calling the restaurant at (610) 543-8079.

Bertucci's - Springfield Square is rated 3.7 stars by 122 OpenTable diners.

Bertucci's - Springfield Square does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.