Bertucci's - Wilmington

4
46 reviews
$30 and under
Italian

Top tags:

Casual
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Wilmington DE, located inside the Concord Gallery.

Support Bertucci's - Wilmington during COVID-19

What 46 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on all time ratings
4.1
food
4.1
service
3.6
ambience
4.0
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
vipOpenTable Diner
Philadelphia
1 review
Dined on 7 November 2021
Overall2food3service1ambience1

Wow has this place gone downhill! I completely understand the effect of the pandemic on the service industry and the difficulty hiring staff but this location is really failing. The service was poor and it took forever to get our meals when there were all of three other parties in the restaurant (Sunday around 4:30 pm). I guess they are too busy in the kitchen fulfilling orders for Tyga Bites and Mr Beast hamburgers for Door Dash than to make food for their customers sitting in the restaurant.

DH
vipDrHumbug
Philadelphia
4 reviews
Dined on 14 September 2021
Overall3food4service3ambience2

Long time waiting for our order to arrive at the table but probably due to the fact the hostess was also the only waitstaff that I could see. Maybe the kitchen was understaffed as well. Nonetheless, our order came out very hot and tasty

Bertucci's - Wilmington
Responded on 16 September 2021

We appreciate you sharing your thoughts and concerns with as it aids us in improving our guest experience. Your comments have been shared with management. We hope to serve you again.

Report
CS
vipCharlotteScene
Charlotte
30 reviews
Dined on 11 September 2021
Overall4food4service5ambience5

Our waiter was incredibly nice and accommodating. Food was good. Convenient location with ample parking.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on 3 June 2021
Overall1food1service3ambience1

Chicken was not cooked enough

Food was poor at best

A
vipAngel
Philadelphia
278 reviews
Dined on 19 May 2021
Overall3food3service2ambience3

Our dinner was a slow process. Very short on help although hardly anyone dining in with us. The food was good but everything else just mediocre except for the poor service.

Bertucci's - Wilmington
Responded on 24 May 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

Report
LD
vipLouD
Philadelphia
17 reviews
Dined on 18 April 2021
Overall3food2service3ambience2

Not to be recommended!
Restaurant needs a face lift and good cleaning.
Food was not flavorful, bland to be exact..
Server did not communicate the order properly so items were not prepared properly...
We hadn’t been to this restaurant for over 5 years...now I remember why!

Bertucci's - Wilmington
Responded on 22 April 2021

Our goal is to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

Report
AM
AlexM
Philadelphia
10 reviews
Dined on 18 April 2021
Overall5food5service5ambience5

Excellent from start to finish

Bertucci's - Wilmington
Responded on 22 April 2021

Thanks for reaching out to us, we always love feedback from our guests. We are glad to hear you enjoyed your meal and look forward to seeing you again soon!

Report
SO
SueO
Philadelphia
16 reviews
Dined on 27 March 2021
Overall3food2service2ambience3

Used to love this restaurant and occasionally took out-of-town guests there just for the sangria. Let's hope it's fallout from the pandemic but the food was barely so-so, there seemed to be 2 waitresses for the entire restaurant (which was getting busier as we left), and the sangria was absolutely, positively awful. My husband loves the pizza, and he may continue to order the occasional take-out pie, but it's going to be a long time before I go back.

Bertucci's - Wilmington
Responded on 1 April 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

Report
JP
vipJustinP
Philadelphia
26 reviews
Dined on 12 March 2021
Overall4food5service5ambience3

We initially had an issue with our server, but the manager came out and handled it right away. Would go back again.

Bertucci's - Wilmington
Responded on 20 March 2021

We appreciate your visit. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

Report
j
jenniferf
Philadelphia
3 reviews
Dined on 26 December 2020
Overall5food5service5ambience5

John, our server, was excellent!

JP
vipJustinP
Philadelphia
26 reviews
Dined on 1 December 2020
Overall5food5service5ambience3

Servers were very attentive and friendly. Highly recommended.

Bertucci's - Wilmington
Responded on 7 December 2020

We are so glad you enjoyed your visit! We appreciate you sharing such complimentary feedback about our team. Join us again soon!

Report
OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 24 October 2020
Overall5food4service5ambience3

Nice meal. Specials were a bit pricey for the portion size but delicious.

Bertucci's - Wilmington
Responded on 28 October 2020

Thank you taking the time to provide your feedback. We hope to serve you again soon.

Report
a
vipandrewg
New York Area
14 reviews
Dined on 19 October 2020
Overall5food5service5ambience5

I don’t know who served us (100) but,
I must compliment the server. We made the reservation on OT, and we got in just a few minutes before closing. We were treated to a meal and his work ethic 5 star.

Bertucci's - Wilmington
Responded on 23 October 2020

We appreciate you dining with us and are happy you had such a great experience. Come back soon!

Report
OT
vipOpenTable Diner
Philadelphia
1 review
Dined on 2 October 2020
Overall5food5service5ambience3

Food was great and our waiter John was super nice and an excellent server!

Bertucci's - Wilmington
Responded on 8 October 2020

Thank you for sharing such complimentary feedback about John. We look forward to serving you again soon!

Report
A
vipAngel
Philadelphia
278 reviews
Dined on 28 September 2020
Overall5food5service5ambience4

This was the first time we went out for dinner since June. The Monday night we went was slow and we were grateful. All went according to covid-19 protocol. We both ordered the salmon dinner which was delicious as usual. The house salad prior to the dinner was fresh and wonderful. Glad to not have to cook or clean up. They are still doing a great job at Bertucci.

Bertucci's - Wilmington
Responded on 2 October 2020

We are happy to hear how much you enjoyed dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
D
Debbie
Philadelphia
5 reviews
Dined on 11 September 2020
Overall2food3service3ambience2

Our server was good but the food wasn't what it used to be. The prices seemed increased as well.

Bertucci's - Wilmington
Responded on 16 September 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
MD
MichaelD
1 review
Dined on 7 August 2020
Overall5food5service5ambience5

Very good and we will come again in th future. Every thing was fine

AY
AundreaY
Philadelphia
3 reviews
Dined on 31 July 2020
Overall1food1service1ambience1

Awful awful experience. Over an hour wait for a small pizza. Waiter never checked to refill drink and apparently had no idea what amaretto is. Will never return.

ER
ERICAG
Philadelphia
4 reviews
Dined on 18 July 2020
Overall5food5service5ambience5

John our host AND waiter was amazing. He was very friendly and assertive. The type that has another drink ready for you before you even finish your first one. He made the dining experience better than expected. A true asset to that restaurant.

BF
BobF
Philadelphia
4 reviews
Dined on 26 June 2020
Overall5food5service5ambience5

Great food! Great service! Very safe!

Bertucci's - Wilmington
Responded on 28 September 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

Report
JR
JimR
Philadelphia
6 reviews
Dined on 10 June 2020
Overall5food5service5ambience5

Freedom and being allowed back in restaurants after being quarantined

SG
StuartG
Philadelphia
9 reviews
Dined on 20 December 2019
Overall5food5service5ambience3

Good food and good service.

Bertucci's - Wilmington
Responded on 23 December 2019

Thank you, Stuart! We look forward to welcoming you back to Bertucci's soon!

Report
A
vipAngel
Philadelphia
278 reviews
Dined on 12 December 2019
Overall4food4service4ambience4

Comfort food like Mama used to make. Cozy with lots of hot food! What could be better on a cold evening?

Bertucci's - Wilmington
Responded on 16 December 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
JP
vipJnPAdventures
Philadelphia
35 reviews
Dined on 11 November 2019
Overall3food2service2ambience3

Not the best experience. Chicken Parm was sub par at best.

Bertucci's - Wilmington
Responded on 16 November 2019

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

Report
A
vipAngel
Philadelphia
278 reviews
Dined on 10 November 2019
Overall5food5service5ambience4

Wonderful Italian comfort food like Grandma used to make. Great place for a group, especially for birthday celebrations. Our family gathered to celebrate a birthday and was magnificent, especially since no one had to cook or do dishes. Thanks again for a wonderful meal.

Bertucci's - Wilmington
Responded on 13 November 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
A
vipAngel
Philadelphia
278 reviews
Dined on 22 October 2019
Overall5food5service5ambience4

Best pepperoni pizza in the area. Our favorite go-to place for Italian food. Lots of variety and specials.

Bertucci's - Wilmington
Responded on 25 October 2019

Thank you, Laura! We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
S
vipSue823
Philadelphia
9 reviews
Dined on 26 September 2019
Overall4food4service5ambience4

Got there at noon and there were surprisingly few people in the restaurant. As a result, we had our choice of tables and attentive wait staff, since they weren't overly busy with large crowds. I liked the fact that you could actually have a conversation (noise level was reasonable) and the food was good and portions generous. Will definitely eat there again.

Bertucci's - Wilmington
Responded on 29 September 2019

Sue, we are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
T
vipredheadedTexan
Philadelphia
11 reviews
Dined on 20 September 2019
Overall4food5service5ambience4

Great deal for 50% off pepperoni pizza!

Bertucci's - Wilmington
Responded on 24 September 2019

Thank you! We look forward to welcoming you back to Bertucci's soon!

Report
PD
PhilD
Philadelphia
1 review
Dined on 17 August 2019
Overall5food5service5ambience5

We love Bertucci’s in Wilmington, the food, staff & the restaurant are all very satisfying.

Bertucci's - Wilmington
Responded on 20 August 2019

Phil, we are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
EH
ErnestH
Philadelphia
4 reviews
Dined on 17 August 2019
Overall4food4service4ambience4

good food and reasonable service at a reasonable price. will go back again.

Bertucci's - Wilmington
Responded on 19 August 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

Report
A
vipAngel
Philadelphia
278 reviews
Dined on 14 August 2019
Overall5food5service4ambience4

Home cooking like Grandma used to make. Delicious comfort food at a delicious price.

Bertucci's - Wilmington
Responded on 19 August 2019

Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

Report
LH
LenH
Philadelphia
13 reviews
Dined on 10 August 2019
Overall4food3service5ambience4

Good casual dining. Primarily a pizza place with offerings of a few Italian dishes. I had Chicken Marsala - tasty, but lacked sauce - chicken was very tender. My wife had Chicken Picata - sauce was little lumpy, but chicken was very tender. Broccoli, which came with it was little burned. Overall a good value for the price.
Service was excellent.

Bertucci's - Wilmington
Responded on 14 August 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and we look forward to welcoming you in again soon!

Report
M
Midge
Philadelphia
3 reviews
Dined on 8 August 2019
Overall5food4service4ambience4

We went for the Early Bird Special from 3 to 5. it was a great deal. Two of us ordered that, the others ordered the pizza. Everyone was really pleased with their diner. It is a favorite place of ours to go.

Bertucci's - Wilmington
Responded on 13 August 2019

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

Report
F
Ftbstrd1017
1 review
Dined on 10 May 2019
Overall5food3service3ambience5

Hostess greeted us at the door, I said we had a reservation, but didn't seem to care considering the restaurant was practically empty. She obviously did not listen, I received a No Show email. Food was spicy, the shrimp in my Shrimp Scampi were over cooked and tough to chew. My mother in law's Alfredo was cold. This was our first visit, and we may come back and try again.

SR
SueR
1 review
Dined on 20 April 2019
Overall3food3service3ambience3

service was slow food was good portions seemed to cut back. was told they were going to cut back on menu

OT
OpenTable Diner
Philadelphia
1 review
Dined on 17 April 2019
Overall3food3service4ambience4

Great recipes on menu but quality is inconsistent. Pasta was dry on chicken piccata so I was disappointed as I really enjoy this dish typically. We had a party of 10 and they accommodated us very well and the service was good.

A
vipAngel
Philadelphia
278 reviews
Dined on 25 March 2019
Overall5food5service4ambience4

Delicious Italian dishes done well. Almost like Mom's creations. Great food. Great value. Service is different each time we come, but mostly okay. Slight room for enhancement but very good choice. Our comfort food "go-to" fav.

SG
StuartG
Philadelphia
10 reviews
Dined on 14 February 2019
Overall5food5service5ambience3

Excellent food and service. A very nice Valentine’s dinner.

D
Dinnerdate
Philadelphia
4 reviews
Dined on 13 January 2019
Overall3food3service2ambience2

My daughter’s birthday

JC
JamesC
Atlantic City
1 review
Dined on 31 December 2018
Overall5food5service5ambience4

Outstanding service by waiter Ricky and
everyone supporting him. Good and drinks were excellent and reasonable. Perfect for
Our New year's celebration with family and friends.

FAQs

Bertucci's - Wilmington does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Wilmington also offers takeaway which you can order by calling the restaurant at (302) 250-4848.

Bertucci's - Wilmington is rated 4 stars by 46 OpenTable diners.

Bertucci's - Wilmington does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.