Bertucci's - Montgomeryville

3.7
95 reviews
$30 and under
Italian

Top tags:

Casual
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family.

Support Bertucci's - Montgomeryville during COVID-19

What 95 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on all time ratings
3.7
food
3.8
service
3.6
ambience
3.6
value
Noise · Quiet
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vipShowtime
Philadelphia
3 reviews
Dined on 5 September 2021
Overall4food4service4ambience3

Food was great. Service was as well as can be expected when you do not have enough wait staff. Host was a little forward. We made a reservation, but he did not take that into account and we waited until our turn in line was due, which was after our reservation time. Server was good, but was tired after being overworked. We will return, but if the host does not improve or the service goes down, we will look for other places.

Bertucci's - Montgomeryville
Responded on 9 September 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us!

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OT
OpenTable Diner
Orlando
1 review
Dined on 30 July 2021
Overall5food5service5ambience5

Awesome sauce

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on 17 July 2021
Overall1food1service3ambience2

Food not good.
Will not be back.

D
vipDenny
Philadelphia
65 reviews
Dined on 4 July 2021
Overall5food5service5ambience3

Second time at this location. Pizza and meatballs very good. Try the sangria, both white and red were delicious. Our server Stan was excellent, efficient and pleasant.

Bertucci's - Montgomeryville
Responded on 7 July 2021

Thank you! We look forward to welcoming you back to Bertucci's soon!

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NH
vipNancyH
New York Area
80 reviews
Dined on 6 June 2021
Overall5food5service5ambience5

A birthday celebration for my 88 year old father. It was a nice celebration. Food, service, and atmosphere was perfect.

Bertucci's - Montgomeryville
Responded on 8 June 2021

Thank you for choosing Bertucci's to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on 9 May 2021
Overall1food1service1ambience1

One of the WORST dining experiences I’ve ever endured or witnessed. Do not take reservations if the restuarant can not handle the crowd, especially during a holiday like Mother’s Day. Seems like that should be common knowledge. The host or manager who was working the front counter was unprofessional and clueless to the situation. Kept trying to joke or make light of the solution instead of just being honest or trying to resolve anything. Asked for an honest answer on the wait, mentioned that it’s no hard feelings if it’s going to be a long wait, was told 15-20 minutes which turned out to be more than 40 minutes. Continually blamed the wait on DoorDash/Grubhub. Seems like a simple case of greed, trying to make sure that the restaurant can take every dollar from every customer possible. The worst part is that the ones who suffered the most through this day were the moms and FOH and BOH staff at the restaurant. Me and my two kids finally were told our table was ready after more than an hour, my 8 year old son was more annoyed than I was at that point so we ended up leaving. Before I left, there were three ladies celebrating Mother’s Day who waited just as long if not longer that I made sure to pay for their bill to try to bring a little bit of joy into an awful dining experience. Tipped the waitress a decent amount because I’m sure she was going to get some very unhappy customers for the few that chose to wait. To Bertuccis, next time I recommend just turn the Grubhub/DoorDash ordering off for an hour so you can catch up with the customers that are actually in the restaurant with reservations instead of trying to milk every dollar out of every single possible customer. The kitchen gets slammed so you end up not sitting tables. The servers get the bad end of it because they get crappy tips over something they have no control over. And you end up with very unhappy customers like me and my kids!

OT
OpenTable Diner
Philadelphia
1 review
Dined on 9 May 2021
Overall1food2service2ambience2

Waited 45 minutes for food after waiting 45 minutes after our reservation time for our table. The host told us the takeout orders were making the kitchen busy, and that we should “bear with them”. Our waitress did what she could, but in the end advised us not to let our little one get a sundae for dessert because it would have to “go through the kitchen”, and she couldn’t predict how long it would take.
Yes, they are probably understaffed, and we were willing to give them a lot of leeway, but

KM
vipKimM
Philadelphia
3 reviews
Dined on 1 May 2021
Overall5food5service5ambience3

Always love the pizza!! Restaurant looks a bit dated, but ok. Dessert was pricey! $8 for a piece of cake.

Bertucci's - Montgomeryville
Responded on 5 May 2021

Thanks for dining with us Kim! We hope to you will visit us again soon.

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D
vipDiningdreamer
Philadelphia
6 reviews
Dined on 9 April 2021
Overall3food4service4ambience3

The host was beyond obnoxious and loud. When I checked in he retorted with everyone has reservations he spoke negatively about other customers to us. He was incredibly loud in the dining room

G
vipGabby
Philadelphia
49 reviews
Dined on 9 April 2021
Overall5food5service5ambience5

Our waitress was the sweetest!

TB
TheBigSexy
Philadelphia
10 reviews
Dined on 4 April 2021
Overall5food5service4ambience5

Experience for Easter was great. Food was a little slow to arrive because they had a ton of to go orders. That gave my family time to socialize with each other and catch up

G
Genie
Philadelphia
4 reviews
Dined on 4 April 2021
Overall4food4service4ambience4

The food was delicious and very hot. Portions were very generous. Service was great. Atmosphere was quiet and relaxing. I’ll definitely be back soon!

Bertucci's - Montgomeryville
Responded on 7 April 2021

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Philadelphia
1 review
Dined on 6 March 2021
Overall1food1service1ambience1

Arrived and was told the whole crowd of people waiting also had 7p reservations and it would be awhile

Bertucci's - Montgomeryville
Responded on 10 March 2021

"We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency. "

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G
Girlsdayout
Philadelphia
9 reviews
Dined on 27 February 2021
Overall5food5service5ambience5

Thank you!

Bertucci's - Montgomeryville
Responded on 3 March 2021

Thank you for your loyalty! "

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j
vipjpershing2
Philadelphia
114 reviews
Dined on 26 February 2021
Overall4food4service5ambience3

Service and food were very good. The place appears to be understaffed but our server was very attentive. We made on line reservations but had to wait about 15 minutes for a table.

Bertucci's - Montgomeryville
Responded on 3 March 2021

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency and Thank you! We look forward to welcoming you back to Bertucci's soon!

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j
vipjpershing2
Philadelphia
114 reviews
Dined on 29 January 2021
Overall4food5service5ambience3

Service and food was excellent. The kitchen was busy with to go orders but we didn’t have to wait long for service or food.

OT
OpenTable Diner
Philadelphia
1 review
Dined on 23 January 2021
Overall2food2service2ambience2

First off I’d like to say Maz the host was wonderful! He was very friendly, personable and knowledgeable on the new COVID protocols. However our experience was just “Fair.” My husband was given a dirty glass to drink from for his beer, he ordered the Chicken Domani which only had 2 small thin slices of chicken and about 10 noodles yet was charged full price, and at the end of the meal our waitress dropped off the check but left the restaurant and no one realized we were waiting to pay until about it 5-7 minutes later. We hadn’t been to this restaurant in years and realized why.

W
vipWill
Nashville
9 reviews
Dined on 21 January 2021
Overall3food4service3ambience3

Good food and attentive service. Restaurant is following all current COVID regulations. Felt comfortable eating inside.

j
vipjpershing2
Philadelphia
114 reviews
Dined on 6 November 2020
Overall4food5service5ambience3

Service and pizzas were great. No beer on tap. Bertuccis comes up short when compared to Uno with beer selection. I did like the Samuel Adam’s 76 but prefer beer on tap.

Bertucci's - Montgomeryville
Responded on 11 November 2020

We appreciate you taking the time to provide your feedback. We hope to serve you again soon.

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B
vipBernie
Philadelphia
5 reviews
Dined on 30 October 2020
Overall2food3service2ambience2

No beer on tap. No olives for martini. Brand of vodka limited. Requested table near bar when reservation made and no consideration to request.

Bertucci's - Montgomeryville
Responded on 4 November 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 18 October 2020
Overall2food2service1ambience3

Service was slow. Food was just ok

Bertucci's - Montgomeryville
Responded on 23 October 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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m
vipmyesham
Philadelphia
2 reviews
Dined on 25 September 2020
Overall5food5service5ambience5

Great experience

Bertucci's - Montgomeryville
Responded on 1 October 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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G
Girlsdayout
Philadelphia
9 reviews
Dined on 16 August 2020
Overall5food4service5ambience5

Everything was great. Family dinner celebration for our son going off to college. Thank you!

OT
OpenTable Diner
Philadelphia
6 reviews
Dined on 8 August 2020
Overall3food3service4ambience3

Food avg for the prices bathrooms dirty and not towels or air to dry your hands. Bugs flying all over and loud birthday party.

j
vipjpershing2
Philadelphia
114 reviews
Dined on 23 July 2020
Overall5food5service5ambience4

Service and food were excellent for lunch!

G
Girlsdayout
Philadelphia
9 reviews
Dined on 11 July 2020
Overall5food5service5ambience5

Great food. Friendly staff. Clean and COVID-19 guidelines followed.
Thank you so much!!! A meal I finally could enjoy out and not have to cook. 😊

b
vipbmja69
Philadelphia
45 reviews
Dined on 30 June 2020
Overall5food4service5ambience4

Was a nice night and we were the only ones outside so it was quiet. Our waitress Kyra was very nice and on point.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on 14 February 2020
Overall3food3service2ambience2

My husband and I went for lunch on Valentine’s Day. We went because we saw there was a 2 for $35 deal from an advertisement. I had to ask for that menu because it wasn’t given to us or mentioned. Then, they couldn’t even find a menu of the special-only one copy that was written on from the back. I would’ve thought that if they were advertising it, they would have plenty of menus available? They also had too many TVs on-and a really weird program on in the bar. The food was good though.

Bertucci's - Montgomeryville
Responded on 16 February 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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NH
vipNancyH
New York Area
80 reviews
Dined on 8 February 2020
Overall5food5service5ambience5

Excellent meal. Rolls when warm are simply the best.

Bertucci's - Montgomeryville
Responded on 13 February 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 27 December 2019
Overall5food5service5ambience3

Excellent attentive server!

Bertucci's - Montgomeryville
Responded on 9 January 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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KB
vipKateB
Washington DC
2 reviews
Dined on 23 December 2019
Overall1food4service1ambience3

We have been to this Bertucci’s quite a bit over the years, but hadn’t visited recently. This was by far the worst experience I’ve had there ever. The service was unbelievably slow, and they weren’t even busy. The restaurant was nowhere near full. The server never made an apology for the slow service. My husband eventually went to someone who appeared to be the manager, at least directing servers as the food came out. He went to this manager after we were had been waiting over 45 minutes after we ordered... maybe even close to an hour. No apology and no accommodations made. Even after we told them we had to have our food or we were going to leave. Then there was a flurry by the kitchen. 2 people in our party ordered salmon which came very dry like it had been Cooked for a while and maybe was sitting around. My salad oddly enough was the last to appear after I asked about it. Unfortunately we won’t be returning.

Bertucci's - Montgomeryville
Responded on 31 December 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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R
vipRugbyleo
Philadelphia
6 reviews
Dined on 14 December 2019
Overall2food2service4ambience3

Other Bertucci's have done a materially better job with our Sporkie. Waiter was nice and helpful but the food itself was disappointing.

Bertucci's - Montgomeryville
Responded on 17 December 2019

Thank you for choosing Bertucci's. We appreciate you for taking the time to review our restaurant.

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j
vipjpershing2
Philadelphia
114 reviews
Dined on 16 November 2019
Overall2food4service3ambience2

We had reservations but knew we would be waiting as we approached the restaurant and the crowded entrance. We waited over 1/2 hour and most people were complaining. The restaurant appeared to be understaffed like a lot of chains are these days. The entire dining experience was slow and we weren’t in a rush. The food was good but the restaurant needs to up their game if we are to come back.

Bertucci's - Montgomeryville
Responded on 19 November 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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BR
BruceR
Philadelphia
13 reviews
Dined on 15 November 2019
Overall5food5service5ambience5

Very nice evening!

Bertucci's - Montgomeryville
Responded on 19 November 2019

Thank you! We hope to see you at your nearest Bertucci's soon!

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OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on 1 November 2019
Overall1food4service1ambience4

The food was good as we have come to expect. What we do not expect or appreciate is terrible rude service. Brett was our server as it was a disgrace from the time we sat down. It took him over 5 mins to greet us, than as he took our drink order we started to walk away before we finished ordering. This happened again while ordering dinner. My wife who is a very pleasant person said thank you to brett 7 different times and no reply. The table behind is came in 20 mins after us and got there food 15 mins before us. We over heard a server say he forgot to put our order in.

Its no wonder why this restaurant went out of business in the past. It a shame that servers with zero work ethic can keep a job like this.

Bertucci's - Montgomeryville
Responded on 5 November 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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LK
vipLK13
Philadelphia
14 reviews
Dined on 1 November 2019
Overall3food2service2ambience2

4 adults on Friday night. Took too long from order to get our meal. Over 50mins waiting after ordering then service cold personal pizza & nearly warm chicken parm & pasta. Manager was aware & comp pizza but whole experience was not great for Friday night dinner with friends

Bertucci's - Montgomeryville
Responded on 5 November 2019

"We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us. "

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JL
JeffL
Philadelphia
9 reviews
Dined on 26 October 2019
Overall2food3service1ambience3

We were excited to see Bertucci's reopen and very busy. We got seated within a minute or two of our reservation time and it went downhill from there. It was 15 minutes before someone even came to get drink orders. The waitress messed up or drink order, service took forever, and then she couldn't find our bill. We were there for an hour and 1/4. They said they were overwhelmed and apologized to everyone for service delays. I would think Saturday night at 7pm would be expected to be busy and as a newly reopened restaurant they would want to put their best foot forward. I'm not sure if this was a unique situation due to unexpected staffing shortage but they never indicated that. Not sure we'll try again for a while. The food, when it came, was OK.

Bertucci's - Montgomeryville
Responded on 29 October 2019

Hello Jeff, we apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

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RB
RyanB
Philadelphia
3 reviews
Dined on 5 October 2019
Overall1food1service1ambience1

Absolutely horrible experience. We won’t go back. Service was poor. Food was worse.

Bertucci's - Montgomeryville
Responded on 9 October 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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RG
RichG
Philadelphia
1 review
Dined on 24 September 2019
Overall3food4service3ambience2

Slow night so quiet. Waitress was engaging. Service was timely

Bertucci's - Montgomeryville
Responded on 27 September 2019

Thank you, Rich! We look forward to welcoming you back to Bertucci's soon!

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AW
AprilW
New York Area
18 reviews
Dined on 14 September 2019
Overall3food3service3ambience3

I haven't been to a Berucci's in a while, but I feel like they used to be much nicer than this. The restaurant was clean and the employees were friendly, but the place felt worn out and the service wasn't great. They never brought back my sons roll after cooking it. Our one pizza was undercooked. The place just felt really worn and blah.

Bertucci's - Montgomeryville
Responded on 17 September 2019

Thank you, April, for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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FAQs

Bertucci's - Montgomeryville is rated 3.7 stars by 95 OpenTable diners.

Bertucci's - Montgomeryville does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.