Bertucci's - Montgomeryville

3.6
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55 reviews
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$30 and under
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Italian
Top tags:
  • Child Friendly
  • Casual
  • Comfort Food
At the center of every Bertucci’s lives our brick oven. Our first kitchen opened in the Davis Square neighborhood of Somerville, MA, in 1981 & we’ve been perfecting the art of making brick oven pizzas & handcrafted pasta recipes since. Our authentic Italian specialties have two important things in common: fresh ingredients & time invested to make each by hand. Each day our fresh vegetables are roasted in small batches & our signature dough is prepared to be “rested” for two days to achieve the perfect texture & taste. The black olive at the center of each pizza is our seal of approval! Today, our Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character & local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest & promise to treat you as part of the Bertucci’s family.
What 55 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.4
food
3.7
service
3.4
ambience
3.4
value
Noise · Moderate
73% of people would recommend it to a friend
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e
Philadelphia
9 reviews
Dined on 5 September 2019
Overall 3food 3service 3ambience 3

The meatballs and rolls were good. Lunchtime is much better when you can enjoy unlimited salad with your meal and the wait staff is more attentive.

Bertucci's - Montgomeryville
Responded 5 days ago

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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JW
Philadelphia
1 review
Dined on 2 September 2019
Overall 5food 4service 5ambience 4

We went for a birthday party. They nicely accommodated us, and the service was exceptional.

Bertucci's - Montgomeryville
Responded on 4 September 2019

Thank you for choosing Bertucci's to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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SM
1 review
Dined on 23 August 2019
Overall 5food 5service 4ambience 4

My son loved getting to make his own roll!
B

Bertucci's - Montgomeryville
Responded on 26 August 2019

Thank you, Sara! We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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T
New York Area
12 reviews
Dined on 23 August 2019
Overall 4food 3service 4ambience 3

Just what you would expect at. Chain restaurant.

Bertucci's - Montgomeryville
Responded on 26 August 2019

Thank you for taking the time to leave a review! We look forward to welcoming you back to Bertucci's soon!

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NH
Philadelphia
18 reviews
Dined on 16 August 2019
Overall 4food 3service 5ambience 3

My server Mickey was great, silano pizza disappointing. I have tried everything on the menu but the salmon. I will not be back.

Bertucci's - Montgomeryville
Responded on 19 August 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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j
1 review
Dined on 15 August 2019
Overall 1food 1service 2ambience 1

I can see why this franchise is in trouble. Our food came out late. About 40 minutes. Mine was luke warm. Huge gap in-between drinks. This place was not busy either. Waiter was disinterested. Had some attitude later on. Plus my girl friend was looking at the blinds on the window and they were just plain filthy. Food just average. I told my friends to stay far away. I will not be going back.

Bertucci's - Montgomeryville
Responded on 19 August 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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JO
Philadelphia
8 reviews
Dined on 29 July 2019
Overall 3food 2service 5ambience 3

I was really looking forward to going to dinner here and I was really disappointed in the food and was surprised at the final cost without alcohol.

Bertucci's - Montgomeryville
Responded on 1 August 2019

Jen, we regret to hear that your meal was not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you.

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j
Philadelphia
67 reviews
Dined on 26 July 2019
Overall 4food 4service 5ambience 3

Service was very attentive and the food was good. They lose 1 point for being out of Samuel Adams Summer Ale

Bertucci's - Montgomeryville
Responded on 29 July 2019

We are so glad you had such a great time with us. We look forward to seeing you back soon!

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MS
1 review
Dined on 20 July 2019
Overall 1food 3service 1ambience 1

From the bon greet from the host to the server who didn't want to be there. All around horrible experience I had s reservation at 6:30 I didn't get my food until 8:00. I left at 8:45. Not a dinner you want to spend with 2 two year olds. When out to dinner with family you don't want to be there for that long. Kids can't stay still that long.
My server never came to table to check on us. I had to walk to the bar to get a refill on my soda. He just didn't care. Never will be back.
Four servers and one host working on a Saturday night does not cut it to run a business and ptovide a great experience. It ruined my family night. I get one weekend day a month to spend with my family and this one won't be forgotten.

Bertucci's - Montgomeryville
Responded on 29 July 2019

We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us, We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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RA
Philadelphia
32 reviews
Dined on 24 June 2019
Overall 3food 2service 3ambience 2

Typical Bertucci's meal. Lots of carbs, homemade tomato sauce and cheese. The caesar salad was HUGE! Good service, reasonable pricing.

M
1 review
Dined on 16 June 2019
Overall 3food 2service 1ambience 4

The food was OK but the service was very poor. We waited for our food a long time and had to request several times for things like drink refills, boxes for packing left overs, etc over and over. The place wasn't busy at all.

WT
Philadelphia
1 review
Dined on 8 June 2019
Overall 5food 4service 5ambience 4

The service and wait staff we’re phenomenal, acting as a team to provide more efficient service.

OT
Philadelphia
2 reviews
Dined on 6 June 2019
Overall 1food 2service 1ambience 2

We sat for about 30 min before anyone talked to us or even took an order. No drinks for about 45 min. Food was not hot when finally served. We were there about an hour and a half. Not a great experience

j
Philadelphia
67 reviews
Dined on 24 May 2019
Overall 4food 4service 4ambience 3

Food was very good as was the service.

S
Philadelphia
6 reviews
Dined on 12 May 2019
Overall 4food 5service 3ambience 4

Our server was fabulous but could not help but notice others were struggling

LB
Philadelphia
2 reviews
Dined on 12 May 2019
Overall 3food 3service 3ambience 3

Originally seated 7 people in a table made for 6. They moved us to a better spot but I think waitress was overwhelmed. Took forever to just take drink order (10-15 min). After that, she was pretty good.

KC
1 review
Dined on 12 May 2019
Overall 5food 5service 5ambience 4

Always an excellent meal. We are treated well as weekly diners by both Tyler and Charles. The food is very good and the price is reasonable.

BW
1 review
Dined on 11 May 2019
Overall 2food 2service 2ambience 2

We went on a Saturday night and they seemed super short-staffed. The employees that were there really were doing their best but they just had too much to do and not enough help. We had reservations but still had to wait for over 20 minutes for a table. I got the silano pizza which I always get and typically love but it seems like they changed the recipe up again and it’s not as good - it was very dry and the crust was too thin and kind of burnt.

C
Philadelphia
8 reviews
Dined on 4 May 2019
Overall 2food 1service 1ambience 2

They brought out the wrong meal. When they brought out the correct meal (20 minutes later) My family had already finished their meal. When my dish got brought to my table, it was in a to go dish. I ask them to bring a box with my meal (not meaning--put it in a to-go dish.) Very bad!

JI
Philadelphia
1 review
Dined on 3 May 2019
Overall 3food 2service 3ambience 3

Food was substantially mediocre and a significant decline from prior visits. The staff was somewhat attentive, but didn’t check on food quality and our satisfaction

NH
Philadelphia
19 reviews
Dined on 15 April 2019
Overall 5food 2service 5ambience 4

Great waitress, horrible hostess, didnt even know how to use open table or try to assist or get assistance. Wings were good once they were sent back to cook longer. Pasta dish Chicken Broccolli was definitely a let down, beyond mediocre, bland, tasteless, dry. Maybe put meatball sub and other lunch items on menu. Pizza ok, every other dish I try is awful. Even Olive Garden does better than this

h
1 review
Dined on 6 April 2019
Overall 3food 4service 3ambience 3

Service fair food very good ,should have round table need more discounts

C
1 review
Dined on 30 March 2019
Overall 3food 2service 3ambience 3

One hot meal was cold when served. Never offered rolls until we asked for them.

JS
1 review
Dined on 23 March 2019
Overall 3food 3service 2ambience 3

We went to dinner on a Saturday night. We sat in the row of booths closest to the kitchen. All of us noticed how loud it is sitting in this row; with the manager yelling at various people in the kitchen. Our service was slow. Food was ok flavor wise. I had a 4 for $50 coupon they emailed me. The food choices for this special are fine. I think the best tasting part was the thin crust cheese pizza.

This was WELL below our prior experience at this location. Previously our server went well above and beyond to make us feel welcome and to accommodate my wife's requests for her salad. Sadly, nothing close on this visit. They were busy BUT not that busy. I asked for sweetener for my tea; took atleast 10 minutes to get it.

I don't plan on going back.

c
Philadelphia
8 reviews
Dined on 22 March 2019
Overall 5food 5service 5ambience 5

I made the reservation only a few minutes before arriving. We were seated soon after arriving. Dinner was very good.

NH
Philadelphia
19 reviews
Dined on 16 March 2019
Overall 1food 1service 1ambience 1

Reservation wasn't honored, waited 15mns for a table that was empty when. I arrived. Gentlemen at the bar were nice enough but not attentive. No silverware on table not even one app and food were served. No bread for over 10mns I sat at a completely empty table. Meatballs (app) were bland, mushy and raw in the middle, even after taking 30mns to get to me. Solano pizza was pretty decent, but not worth another visit.

JB
1 review
Dined on 14 March 2019
Overall 5food 5service 5ambience 5

Went with our children and grandchildren and they were very accommodating for all of us.

J
Key West
1 review
Dined on 10 March 2019
Overall 2food 3service 1ambience 3

The service was so bad I actually thought we were being filmed as a joke. The restaurant was dead but it still took 40 min to get water. The food was actually pretty good, but I wouldn’t go back if the food was free.

JS
Philadelphia
4 reviews
Dined on 28 February 2019
Overall 3food 4service 2ambience 3

We really like the food at Bertucci's Montgomeryville, however the service is SO SLOW. No matter what day of the week we go, we have to plan on being there for at least 1.5 hours, just for pizza. This time, we waited 30 minutes just to get the bread appetizer. It took 1 hour to get our dinner. Our waitress was very apologetic and professional. It seems like it's more of an issue with the kitchen and management than the wait staff.

HS
Philadelphia
5 reviews
Dined on 22 February 2019
Overall 3food 4service 2ambience 3

The food was very good once it arrived. The service was lacking. We waited too long for our beverages. Food was served in shifts instead of all together leaving some of us eating before others. We had a reservation and were told we had to wait. Hostess said it would only be 5 minutes. people there after us were seated before us. When i inquired when we would be seated hostess called me by wrong name. then was surprised and seated us after that. this should not have happened.

S
Philadelphia
14 reviews
Dined on 18 February 2019
Overall 3food 3service 1ambience 3

Place was not crowded, but after a while we had to ask if a server was ever coming over. We were served by the one we asked as they seemed to be very short staffed. She was great, but the meal then took forever to arrive.

It took so long, that they actually comped the entire meal (when does THAT ever happen).

Food, when it arrived was decent and plentiful and of course the price was right.

I’m sure we’ll try again and see if things get better...

AF
1 review
Dined on 14 February 2019
Overall 5food 5service 4ambience 5

We always enjoy our meal there. Our kids request it!

t
Baltimore
3 reviews
Dined on 14 February 2019
Overall 3food 4service 3ambience 3

We love this restaurant. We normally do take out. We went to eat at the restaurant on Valentine day and service was slow. We ordered 2 entree's and the second entree was cold and needed to be sent back after waiting at least an half an hour. We were in the restaurant for 1 1/2 hours. Way too long for a quick dinner out.

OT
1 review
Dined on 10 February 2019
Overall 3food 5service 2ambience 4

Sisters get together. Some from out of state. Service was terrible. Manager compensated us for future meal.
They didn’t have a round table for us and the 6 of us 65 to 75 year olds sat in a raised corner booth

It turned out ok after we talked to the manager.

LM
1 review
Dined on 2 February 2019
Overall 1food 1service 5ambience 5

My food had a hair in it that I overlooked, and later when I got home with my leftovers there was a STAPLE in my food. Disappointing, our server was really kind and have never had a bad experience there before.

OT
Philadelphia
3 reviews
Dined on 11 January 2019
Overall 3food 3service 5ambience 4

Over priced, small portions. Service was good but slow. $70.00+ dollars for 2 kids meals, 1 app, a salad and fettuccine Alfredo is crazy.

l
Philadelphia
12 reviews
Dined on 31 December 2018
Overall 1food 1service 1ambience 1

Made reservations the evening before. Called to verify the next morning. All was ok. We arrived at 645 for dinner. No one was at hostess desk. Several people were waiting too. Come to find there were kitchen problems, cook had just quit, so they were in a tizzy. We were sent away, on new years eve! I felt they should have called. We had eaten there a few months ago and service, etc were so-so then but figured we'd try it again. This will be the last time we go to their restaurant. Seems they have bigger problems to work out.

OT
Philadelphia
3 reviews
Dined on 31 December 2018
Overall 5food 5service 5ambience 5

Food was great. Wine was better. Great service all around. Highly recommend

B
Philadelphia
64 reviews
Dined on 15 December 2018
Overall 3food 3service 4ambience 3

Had a late dinner (pizza) after a movie. Very empty at that time of night, 9pm. Our server was great, food good, and the hot complimentary rolls were delicious!

JS
Philadelphia
4 reviews
Dined on 14 December 2018
Overall 4food 4service 4ambience 4

Service was good food was fresh.

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