Bill's Restaurant & Bar - Bury St Edmunds

3.8
464 reviews
£25 and under
British

Top tags:

Casual
Bill’s Bury St Edmunds restaurant was formerly a bank, though there are now cosy booths where the vaults used to be. Located in a quirky area of this lovely town, the restaurant also has a delightful secret garden. Bill’s Bury St Edmunds is open for breakfast, lunch, dinner and everything in between.
What 464 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.9
service
4.0
ambience
3.8
value
Noise · Moderate
76% of people would recommend it to a friend
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B
Betsy
Norfolk
2 reviews
Dined a day ago
Overall5food5service5ambience5

Really lovey food and good service, good menu choice too

V
Vince
1 review
Dined a day ago
Overall2food2service4ambience3

Way over priced, food was warm and not hot, and the portions were very small for the amount of money they cost, I wouldn't hurry back that's for sure.

CJ
ChristopherJ
Norfolk
1 review
Dined 2 days ago
Overall4food4service4ambience4

Good food, portion size just right
Would recommend to friends

RR
RRBW
Hampshire
2 reviews
Dined on 17 July 2021
Overall3food3service2ambience4

Food was average to good for a chain restaurant. Our party sat in front section of restaurant so lacked the atmosphere of the rear section. Unfortunately our waitress for the evening had a lacklustre personality which slightly made our visit less enjoyable. Having said that we did have a jolly evening there!

MR
MrsR
Cambridge
1 review
Dined on 17 July 2021
Overall3food2service4ambience3

Food was hot and nicely presented but I felt the menu lacked imagination. I struggled to chose and was disappointed with the salsa that came with my sea bass. It definitely wasn’t freshly made and just tasted as it looked, mushy.

Staff were great, very pleasant, friendly and helpful. The restaurant was busy enough but I wonder how long we’d have waited if they’d been full. Even though there weren’t lots of tables taken we all seemed to be put on adjacent tables which seemed strange given the current requirements around social distancing.

We’d not been to a Bill’s for sometime but I don’t think we’ll be going again soon.

J
Joolscl1
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Enjoyed a lovely meal with friends outside, excellent food and excellent service throughout the evening

SG
SteveG
1 review
Dined on 17 July 2021
Overall3food4service2ambience3

Service was quite slow given the low numbers of diners at the time

IM
IanM
Kent
1 review
Dined on 14 July 2021
Overall5food5service5ambience5

Lovely food , great atmosphere. Great non alcoholic fruity coctails. Charming staff too!

CB
ChloeB
Norfolk
1 review
Dined on 13 July 2021
Overall5food5service5ambience5

Such an amazing experience. Thoroughly enjoyed ourselves.

K
Kelly
1 review
Dined on 11 July 2021
Overall5food5service4ambience5

Overall very good dining experience, food was excellent.

Only minor issue with the service is as having to remind the waiter of an order for sides which didn’t come out with the rest of the food, otherwise good.

Very good children’s menu and portions too.

MW
MichaelW
Chicago
2 reviews
Dined on 10 July 2021
Overall5food4service4ambience5

Good food, beautiful decor and best covid rules I've seen so far while dining out. Food is very well presented and was all delicious.

M
Michael
Norfolk
1 review
Dined on 9 July 2021
Overall5food5service5ambience5

Excellent choice, food quality with exceptional and friendly service.

B
Buster
1 review
Dined on 8 July 2021
Overall4food3service4ambience3

Staff were friendly, efficient and followed covid rules to the letter, we felt safe, the surroundings followed the industrial type theme, seating comfortable, due to the decor noise levels got quite high at times, my food was served hot and was well presented and had flavour. Will suit millennial generation.

PH
PHILIPT
Norfolk
1 review
Dined on 7 July 2021
Overall5food5service5ambience5

Lovely fish pie and got Parmesan too on top. Lots of cheese !!!

LB
LeeB
Norfolk
1 review
Dined on 6 July 2021
Overall5food5service5ambience4

Fancied a meal on a Tuesday night last minute. Booked a table for 19:30 no problem. Excellent service throughout the meal. The food really good, all three courses came out at exactly the right time. Well cooked and presented.
Staff attentive without being overbearing. Atmosphere quiet and relaxing.
Would definitely go again.

JR
JimR
1 review
Dined on 4 July 2021
Overall4food4service5ambience5

As expected from a Bills ,quirky good ambience,good food and great service

S
Sobertina
Norfolk
1 review
Dined on 4 July 2021
Overall5food5service5ambience5

We had a great late lunch with our lovely Auntie. We all agreed the food was very tasty with quite an extensive menu. We had a lovely waitress, wish I had taken her name, who was very polite, helpful and attentive. Looking forward to returning there soon.

LG
LisaG
Norfolk
1 review
Dined on 3 July 2021
Overall5food5service5ambience4

We had the best time, I think we can say our server was the best we’ve had for a long time. So thank you to her💪

FG
FrankieG
1 review
Dined on 3 July 2021
Overall3food3service3ambience4

Nothing majorly wrong with our experience however I would say the food and service was average. A drink was spilt on our table which was an accident and we were given a free drink however I would say the staff seemed inexperienced. Talking about wanting to finish work already and go home is off putting for customers sorting down eating lunch.

S
Scott
London
1 review
Dined on 3 July 2021
Overall5food5service5ambience5

I would highly recommend going to Bills for Brunch. A great range of options, excellent value for money, friendly service any delicious food. Will be returning in the future.

VN
VenetiaN
1 review
Dined on 2 July 2021
Overall4food4service4ambience4

Lovely food with attentive staff. Would highly recommend.

ZB
ZoeB
Norfolk
2 reviews
Dined on 2 July 2021
Overall2food3service3ambience2

Nice outside eating area but marred by cigarette buts in plants due to lack of ashtrays.

OT
OpenTable Diner
Norfolk
1 review
Dined on 27 June 2021
Overall5food5service5ambience5

Lovely place, friendly staff, freshly prepare food

M
Mechelle
London
2 reviews
Dined on 27 June 2021
Overall4food4service5ambience5

Nice lunch and setting, would recommend, friendly staff

JT
JohnT
Yosemite
1 review
Dined on 27 June 2021
Overall5food5service5ambience5

Good friendly service matched by excellent food.
Our first return visit after COVID and they have addressed all the issues

SL
StevieL
1 review
Dined on 26 June 2021
Overall5food5service5ambience5

Love bills. The staff were so friendly!
Everything felt safe with covid. The food was perfect and came out nice and quick.

KC
KirstieC
1 review
Dined on 26 June 2021
Overall1food3service1ambience3

Very slow service. Was sitting waiting to be asked for our drinks for around half hour and then the food took over an hour to come out. Food was pretty cold and pretty disappointing for a birthday meal out!

G
Glenda
London
1 review
Dined on 25 June 2021
Overall4food4service4ambience4

We love coming here however if you come on a Fri night be prepared that it is busy, waiting staff are rushing, and it may not be as chilled and cool as at other times. Or maybe you prefer that? It’s a great place - food is good - lots of nice veggie options and staff are lovely.

R
Rosie
1 review
Dined on 22 June 2021
Overall5food5service5ambience5

Staff were polite and caring.
Not too much wait for food.
Price was reasonable.
My only gripe I had large Olives as a starter, would have been nice to have had a little bit of bread with it, also Olives or the vinegar were spicy, which almost put me of eating them.

HG
HannahG
Cambridge
3 reviews
Dined on 21 June 2021
Overall3food1service5ambience4

Service was great! Unfortunately let down by the main courses. Chips with 4/5 were cold and chewy, sent back, came back chewy again. Replaced for a 3rd time, hot! Cauliflower salad was dry, tiny amount of yogurt dressing, no red cabbage as described in the menu.
Cocktails were okay. Mixed drinks good but very expensive. Deserts were the highlight, staff made a real effort for the birthday girl. Really great staff and lovely decoration but very expensive for the quality and the mains were subpar unfortunately.

U
Underwhelmed
1 review
Dined on 21 June 2021
Overall3food3service2ambience3

This was my first time as Bills and I won’t be rushing back.
Our drinks took 20 minutes to arrive when there were only 2 other tables seated in the whole restaurant at the time. Added to this I was given a dirty glass. There was food on the floor under our table and the food we were served was mediocre at best.
I found it strange that in the current times of social distancing we were put in between 2 other occupied tables and when another couple arrived they were out behind us.
We went for our daughters 17th birthday. In the remarks (which asked if you were celebrating anything) I did say this and asked if they do anything for birthdays if they could please do. Another table was decorated with balloons and banner but nothing on ours.

E
Eliza
Norfolk
1 review
Dined on 21 June 2021
Overall4food3service5ambience3

Staff very good. Polite And efficient food not brilliant we had fish and chips did not taste freshly cooked although we were assured it was

PM
PhilipM
1 review
Dined on 20 June 2021
Overall5food4service5ambience4

Overall the food was tastefull the only problem it wasn't very hot

KS
KevinS
Norfolk
1 review
Dined on 20 June 2021
Overall3food2service3ambience4

The restaurant is unique with a friendly atmosphere, service is reasonable although food was slow from order to table. The price of the food do not represent the quality on the plate.

NH
NickyH
1 review
Dined on 20 June 2021
Overall4food2service4ambience4

We sadly had to send back a meal as it was terribly over cooked. It was however rectified quickly. There was also inconsistent cooking of two big daddy burger orders. One was asked to be well done and the other medium. Out of all four of the burgers patty’s 3 were all well done and one patty was medium rare. We have dined at this restaurant several times and have never had any issue with food ever. Hopefully it was just a one off night.

LS
LaurenS
Norfolk
1 review
Dined on 20 June 2021
Overall3food4service2ambience3

Although all staff were very pleasant there was lots of delays. Our drinks order was not taken for 25 minutes and then even longer to be brought up. Then we asked for spoons for our small children’s beans and some tomato ketchup and this was a further lengthy wait. Small children do not have patience.
Finally nobody took our dessert order for a considerable time too

J
Jojo
1 review
Dined on 20 June 2021
Overall5food5service5ambience5

Food was excellent, no complaints, happy and helpful staff 😀

MC
MariamC
Norfolk
2 reviews
Dined on 20 June 2021
Overall4food5service5ambience5

Amazing food and customer service - particular mention should go to how brilliant they are with kids. We felt there should have been a bit more space between tables (because of pandemic situation). That's the only negative.

OT
OpenTable Diner
Norfolk
3 reviews
Dined on 19 June 2021
Overall1food1service1ambience3

Slow service, had better food at a burger van, warm drinks. Overall not a pleasant evening, see most restaurants have slowly opened, I would expect service to be second to none…!

C
Caspian
1 review
Dined on 19 June 2021
Overall2food3service1ambience2

We were seated for 20 minutes before even asking for the drinks order and then a further 10 minutes before the drinks arrived. Its not that the restaurant was full. Just shoddy all round and will not be returning.

FAQs

Bill's Restaurant & Bar - Bury St Edmunds does offer delivery in partnership with Deliveroo.

Bill's Restaurant & Bar - Bury St Edmunds is rated 3.8 stars by 464 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.