Bill's Restaurant & Bar - Cardiff Bay

3.9
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366 reviews
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£25 and under
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British
Bill’s Cardiff Bay restaurant calls the historic Pilotage Building home. Light and airy during the day, warm and cosy at night, it’s a lovely space for breakfast, lunch, dinner and everything in between.
What 366 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
4.0
service
4.0
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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BM
BeverlyM
1 review
Dined 2 days ago
Overall5food4service5ambience5

First visit to any Bill's restaurant and not disappointed. The service was excellent as was the food; especially the starters. Nice atmosphere and made to feel very welcome. Will definitely be back!

TS
TonyS
Wales
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

We are regulars as we always have great service from friendly staff. The food was great.

j
justin
Wales
2 reviews
Dined 3 days ago
Overall3food2service2ambience3

Food order taken for 4 , 2 dishes were wrong,
Charged incorrectly for food items, but was adjusted
One other meal was cold

JW
JohnW
London
2 reviews
Dined 3 days ago
Overall4food4service4ambience4

Felt safe. Food was as good as ever, served by friendly staff. Diolch

PG
PatG
1 review
Dined 4 days ago
Overall5food5service5ambience4

Waitress could not have been nicer, very Covid 19 aware, hand sanitizer on every table, tables spaced apart. Husband thought his meal needed some tomato in the salad for acidity, but ketchup was a substitute. Would have liked more fries with my halloumi burger but thats cos I like fries! Lemon meringue dessert was lovely but the lemon sorbet took me by surprise in the middle, large pieces of ice!

SH
SteveH
Wales
1 review
Dined 4 days ago
Overall5food5service5ambience5

Excellent service, lovely surroundings and fantastic food.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

My son is celiac and he loves the burgers!! It’s a safe restaurant for him, we have had terrible experiences in other restaurants!!
Thank you Bill’s!!

OT
OpenTable Diner
Wales
6 reviews
Dined 4 days ago
Overall5food5service5ambience5

Met friends for breakfast really lovely food great service and lovely company

S
Sandy
Wales
1 review
Dined 6 days ago
Overall4food4service4ambience4

Congratulations to Bill’s Mermaid Quay, Cardiff for Covid Temperature Checks; prior to access to the main Restaurant. Food and Service very good.

L
Lauren
Wales
1 review
Dined 6 days ago
Overall4food4service3ambience5

Food was very nice and we loved the location. A little on the pricey side but I had more expensive food with less quality.

RP
RebeccaP
Wales
2 reviews
Dined on 12 October 2020
Overall5food5service5ambience5

Lovely breakfast, excellent service. A pleasant experience.

C
Cariad
Wales
1 review
Dined on 11 October 2020
Overall4food4service5ambience5

Bill’s is a lovely place to eat. The food was lovely, beautifully presented. Staff were polite & very obliging. The only down was the tea wasn’t very hot, maybe different teapots could be used or more hot water offered.
We thoroughly enjoy our breakfast & hope to visit again soon.
Keep up the great work in keeping everyone safe.

DR
DylanR
Wales
1 review
Dined on 10 October 2020
Overall5food4service5ambience4

Lovely food, with fantastic service. Was our first time to the Cardiff Bay branch.

AC
AliceC
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

We had such a lovely breakfast at Bills ! The staff were lovely and the food was amazing.

AC
ACorbs
Wales
1 review
Dined on 8 October 2020
Overall5food5service5ambience5

Everything was perfect. Little bit quiet but think that was due to Covid restrictions. Service impeccable, definitely come back again.

OT
OpenTable Diner
Wales
6 reviews
Dined on 8 October 2020
Overall5food5service5ambience5

Went for breakfast as we were passing. Really enjoyed it

PP
PatrickP
Wales
1 review
Dined on 7 October 2020
Overall3food4service2ambience2

Because of Covid doors had to be left open which meant that the place was cold and draughty. I dread to think what it will be like in winter - I won’t be risking it. Can’t recommend (below) because of this.

SL
SeanL
Wales
2 reviews
Dined on 7 October 2020
Overall5food5service5ambience5

We had an excellent meal. Our Brasilian waitress was very pleasant and helpful. The ambiance was quiet. Good job!

H
Hallie
1 review
Dined on 6 October 2020
Overall4food3service5ambience5

Disappointed with the steak, but otherwise the service was excellent and thought it was a very pleasant environment.

CH
CarwynH
Wales
1 review
Dined on 3 October 2020
Overall5food5service5ambience5

Very enjoyable restaurant. Food was excellent and would recommend.

RS
RachelS
Wales
1 review
Dined on 3 October 2020
Overall5food5service5ambience5

Lovely food as always.
Service was excellent! Cant wait to go back again.

SD
SamanthaD
Wales
1 review
Dined on 3 October 2020
Overall2food2service4ambience3

Food was ok, came out very fast and was luke warm. My husband had a burnt taste in his mouth from his food. Service was great but dont think we would go back again. It wasn't value for money.

SJ
SteveJ
Wales
1 review
Dined on 30 September 2020
Overall5food5service5ambience5

Had a lovely evening here. It was quite busy for a Wednesday as they still have 50% off offers on. The atmosphere was good, the staff were great & it felt very safe. Above all the food was good. We’ll definitely be going back

GH
GavinH
Wales
1 review
Dined on 30 September 2020
Overall1food3service1ambience2

We were told we could take advantage of the half price food on Wednesday. However the 'optional' service charge was applied to our bill without question. So we ended up paying it anyway. I don't find this good service and should be asked if I wish to pay this if its optional!!

PS
PeterS
1 review
Dined on 30 September 2020
Overall4food3service4ambience4

Discounts on Mon-Wed menu not clearly explained; appears no reduction made from this menu where a diner orders a main course off main menu and then orders a dessert off the discount menu, as happened in our case. Food quality was good but portion sizes were overly small, particularly the halloumi in the burger.

HW
HollyW
Leicestershire
2 reviews
Dined on 29 September 2020
Overall5food5service5ambience5

Lovely meal, great set menu and despite social distancing measures there was a lovely atmosphere

PL
PLam
Wales
1 review
Dined on 29 September 2020
Overall4food4service5ambience4

Good service with friendly staff. Food are fantastic, well done, unexpected taste of dessert! Will visit again.

PH
PhilipH
Wales
1 review
Dined on 28 September 2020
Overall4food4service4ambience5

A lovely evening with pleasant waiting staff and fast arrival of food

EM
EamonM
Wales
1 review
Dined on 28 September 2020
Overall3food4service4ambience4

Good and Staff were good but a £7
Service charge on the bill got me angry as no mention of it before I got the bill.
I wont be going back!!

MA
MarinaA
Wales
1 review
Dined on 27 September 2020
Overall4food3service4ambience4

We enjoyed the burger but even more we enjoyed sitting outdoors at a shiny evening at the bay.

KJ
KJlovesfood
Wales
1 review
Dined on 27 September 2020
Overall5food5service5ambience4

Eaten here number of times and always come away happy. Food is excellent plenty of choice including vegan and GF, tables well spaced out and great service.

C
Cardiffvisitor7
1 review
Dined on 27 September 2020
Overall2food2service3ambience3

Unfortunately this occasion fell short of expectations.

Took a while to be greeted at the door.

Then it took a long time before anyone asked us if we would like to order a drink.

The coffees that came had no sugar on the side and the milk that we requested to be warm wasn’t.

Food came out and was just luke warm. A member of our group asked if their meal could be reheated. This took more time and when we asked this was because a fresh one had to be made.

Not sure if this was down to staffing or ventilation matters. Staff were polite and friendly but have had better Bills experiences.

JB
JoanneB
London
1 review
Dined on 27 September 2020
Overall5food5service5ambience5

Great restaurant, consistent food/service. Went every morning of our holiday for breakfast!

LR
LauraR
Wales
1 review
Dined on 26 September 2020
Overall4food5service4ambience4

Beef brisket was to die for... mash an gravy delicious

LO
LorraineO
London
1 review
Dined on 26 September 2020
Overall2food3service2ambience3

Was sat by open door so asked to be moved which they did . Choice was off the menu so had to make another one. Asked for Irish coffee and they tried to make but couldn’t so ended up with something that was not really adequate so didn’t pay for it. Average and would not go back

J
Jonesy90
Oxford
1 review
Dined on 26 September 2020
Overall5food5service5ambience4

Really good service, great food and drink selections!

l
lydia
Wales
1 review
Dined on 26 September 2020
Overall4food5service4ambience5

really enjoyed the food, probably the nicest burger i’ve had, really enjoyed the atmosphere and place as a whole

L
Linz
Wales
1 review
Dined on 26 September 2020
Overall4food3service4ambience4

very accomodating, spacious outside area, nice food and friendly staff

ID
IdwalD
Wales
1 review
Dined on 26 September 2020
Overall5food5service5ambience5

Always good service, nice staff and value for money. All dive precautions followed.

RA
RebeccaA
1 review
Dined on 26 September 2020
Overall5food5service5ambience5

Great experience at bills over the weekend.
Social distancing adhered too

FAQs

Bill's Restaurant & Bar - Cardiff Bay is rated 3.9 stars by 366 OpenTable diners.

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