Bill's Restaurant & Bar - Cardiff Bay
First visit to any Bill's restaurant and not disappointed. The service was excellent as was the food; especially the starters. Nice atmosphere and made to feel very welcome. Will definitely be back!
We are regulars as we always have great service from friendly staff. The food was great.
Food order taken for 4 , 2 dishes were wrong,
Charged incorrectly for food items, but was adjusted
One other meal was cold
Felt safe. Food was as good as ever, served by friendly staff. Diolch
Waitress could not have been nicer, very Covid 19 aware, hand sanitizer on every table, tables spaced apart. Husband thought his meal needed some tomato in the salad for acidity, but ketchup was a substitute. Would have liked more fries with my halloumi burger but thats cos I like fries! Lemon meringue dessert was lovely but the lemon sorbet took me by surprise in the middle, large pieces of ice!
Excellent service, lovely surroundings and fantastic food.
My son is celiac and he loves the burgers!! It’s a safe restaurant for him, we have had terrible experiences in other restaurants!!
Thank you Bill’s!!
Met friends for breakfast really lovely food great service and lovely company
Congratulations to Bill’s Mermaid Quay, Cardiff for Covid Temperature Checks; prior to access to the main Restaurant. Food and Service very good.
Food was very nice and we loved the location. A little on the pricey side but I had more expensive food with less quality.
Lovely breakfast, excellent service. A pleasant experience.
Bill’s is a lovely place to eat. The food was lovely, beautifully presented. Staff were polite & very obliging. The only down was the tea wasn’t very hot, maybe different teapots could be used or more hot water offered.
We thoroughly enjoy our breakfast & hope to visit again soon.
Keep up the great work in keeping everyone safe.
Lovely food, with fantastic service. Was our first time to the Cardiff Bay branch.
We had such a lovely breakfast at Bills ! The staff were lovely and the food was amazing.
Everything was perfect. Little bit quiet but think that was due to Covid restrictions. Service impeccable, definitely come back again.
Went for breakfast as we were passing. Really enjoyed it
Because of Covid doors had to be left open which meant that the place was cold and draughty. I dread to think what it will be like in winter - I won’t be risking it. Can’t recommend (below) because of this.
We had an excellent meal. Our Brasilian waitress was very pleasant and helpful. The ambiance was quiet. Good job!
Disappointed with the steak, but otherwise the service was excellent and thought it was a very pleasant environment.
Very enjoyable restaurant. Food was excellent and would recommend.
Lovely food as always.
Service was excellent! Cant wait to go back again.
Food was ok, came out very fast and was luke warm. My husband had a burnt taste in his mouth from his food. Service was great but dont think we would go back again. It wasn't value for money.
Had a lovely evening here. It was quite busy for a Wednesday as they still have 50% off offers on. The atmosphere was good, the staff were great & it felt very safe. Above all the food was good. We’ll definitely be going back
We were told we could take advantage of the half price food on Wednesday. However the 'optional' service charge was applied to our bill without question. So we ended up paying it anyway. I don't find this good service and should be asked if I wish to pay this if its optional!!
Discounts on Mon-Wed menu not clearly explained; appears no reduction made from this menu where a diner orders a main course off main menu and then orders a dessert off the discount menu, as happened in our case. Food quality was good but portion sizes were overly small, particularly the halloumi in the burger.
Lovely meal, great set menu and despite social distancing measures there was a lovely atmosphere
Good service with friendly staff. Food are fantastic, well done, unexpected taste of dessert! Will visit again.
A lovely evening with pleasant waiting staff and fast arrival of food
Good and Staff were good but a £7
Service charge on the bill got me angry as no mention of it before I got the bill.
I wont be going back!!
We enjoyed the burger but even more we enjoyed sitting outdoors at a shiny evening at the bay.
Eaten here number of times and always come away happy. Food is excellent plenty of choice including vegan and GF, tables well spaced out and great service.
Unfortunately this occasion fell short of expectations.
Took a while to be greeted at the door.
Then it took a long time before anyone asked us if we would like to order a drink.
The coffees that came had no sugar on the side and the milk that we requested to be warm wasn’t.
Food came out and was just luke warm. A member of our group asked if their meal could be reheated. This took more time and when we asked this was because a fresh one had to be made.
Not sure if this was down to staffing or ventilation matters. Staff were polite and friendly but have had better Bills experiences.
Great restaurant, consistent food/service. Went every morning of our holiday for breakfast!
Beef brisket was to die for... mash an gravy delicious
Was sat by open door so asked to be moved which they did . Choice was off the menu so had to make another one. Asked for Irish coffee and they tried to make but couldn’t so ended up with something that was not really adequate so didn’t pay for it. Average and would not go back
Really good service, great food and drink selections!
really enjoyed the food, probably the nicest burger i’ve had, really enjoyed the atmosphere and place as a whole
very accomodating, spacious outside area, nice food and friendly staff
Always good service, nice staff and value for money. All dive precautions followed.
Great experience at bills over the weekend.
Social distancing adhered too
Bill's Restaurant & Bar - Cardiff Bay is rated 3.9 stars by 366 OpenTable diners.
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