Bill's Restaurant & Bar - Cardiff Bay

4.1
768 reviews
£25 and under
British
Bill’s Cardiff Bay restaurant calls the historic Pilotage Building home. Light and airy during the day, warm and cosy at night, it’s a lovely space for breakfast, lunch, dinner and everything in between.
What 768 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
4.2
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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Anonymou
South Wales
1 review
Dined a day ago
Overall4food3service5ambience4

A good restaurant however cutlery was dirty and when asked for a clean set was given the same back! Gravy marks on our water jug and tea pot.

KH
KateH
South Wales
1 review
Dined a day ago
Overall3food4service3ambience2

Wrong meal was provided, food was okay but overpriced.

OT
OpenTable Diner
South Wales
1 review
Dined 2 days ago
Overall5food5service5ambience5

Amazing food! Very different compared to your usual restaurant. Very friendly staff and quick service. Thank you!

AW
AlysonW
1 review
Dined 2 days ago
Overall4food5service5ambience4

Lovely food,very pleasant staff .I would highly recommend this restaurant .

DD
DavidD
1 review
Dined 2 days ago
Overall3food3service2ambience2

Enticed by the Good Times Promo of freebies but not available at lunchtime which is disappointing
Limited menu for a Sunday family lunch & not cheap but reasonably happy with our lunch out
This venue is geared to younger diners not is OAP

RM
RhianM
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Fantastic fresh food, and incredible gluten free options. I was spoiled for choice!

OT
OpenTable Diner
Las Vegas
3 reviews
Dined 3 days ago
Overall4food4service4ambience3

Sat outside and was a bit put off by dogs in the area - should be a dog free area

WM
WynM
London
1 review
Dined 3 days ago
Overall3food4service2ambience4

The serving staff were very good, however the greeting by the ‘front of house’ member was at best very poor.

SR
SharonR
South Wales
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

A lovely place clean and nicely decorated ..service was nice and friendly ..food was excellent we had the steak with a wild mushroom sauce cooked to perfection ..pudding was the flower pot and the chocolate brownie very imaginetive ..few cocktails which went down nicely .would recommend the hedgerow fiz ..overall a great place to eat will def come here again

OT
OpenTable Diner
South Wales
1 review
Dined 3 days ago
Overall5food5service5ambience5

Lovely lunch, we arrived 45 mins early, but you accommodated us which was great. Lovely lunch, tuna tacos for stater. and eggs Benedicts for main fir me snd crab-cakes for my friend, all great size portions and delicious. Washed down within alcohol cocktails.

SM
StevenM
South Wales
1 review
Dined 4 days ago
Overall3food3service3ambience2

Very vibrant, initially a good atmosphere, but whilst eating our meal we noticed that the two closest tables to ours were continuously sending thier food back to the kitchen and complain to the waiter staff. A little off putting and it spoiled the occasion.

GW
GaryW
South Wales
2 reviews
Dined 4 days ago
Overall5food4service5ambience4

Great breakfast against, service always good, awesome

SW
SharonW
South Wales
1 review
Dined 4 days ago
Overall5food5service5ambience5

Very helpful staff and were offered a choice of tables both outside and inside. Chose outside on the balcony which was lovely. Tables safely distanced but there was no hand sanitizer on each table as stated on their website. However there was some available on the work station by the till. Service was excellent and kept informed of a slight delay in our main course-understandable in the pandemic with staff shortages through isolation. Food was lovely and represented excellent value. We’re allowed to stay at our table for as long as we wanted. Will definitely return soon.

TM
TonyM
London
1 review
Dined 4 days ago
Overall4food4service3ambience4

Was a lovely sunny day for a catch up lunch with an old friend. The menu was quite limited unless you like burgers! The service was patchy. Had to ask for water 3 times over a period of about 15 minutes. Eventually it was brought. Overall OK but would think twice before rushing back

RH
RobertH
South Wales
1 review
Dined 5 days ago
Overall5food5service5ambience5

We enjoyed a great breakfast here with excellent service

OP
OliveP
1 review
Dined 5 days ago
Overall3food2service4ambience3

Very noisy restaurant and altogether too hot. My risotto was undercooked with quite a lot of very hard grains. Also didn’t taste like risotto more lie Indian rice. Wasn’t creamy not good at all. Side salad just greens at a cost of 3.50. Disgusting really. I told waiter but he didn’t seem intrested. To be fair they were busy and was hot. Parasols outside nowhere near big enough. Not a goo eating experience. Sorry. Added service charge again disgusting.

LL
LLLWW
1 review
Dined 6 days ago
Overall4food4service5ambience5

We had a great time. Thanks.
Service & food was great.

L
Louise
South Wales
1 review
Dined 6 days ago
Overall5food5service5ambience5

Excellent place for Brunch and catch up with friends

SP
SianP
South Wales
1 review
Dined 6 days ago
Overall5food5service5ambience5

Fantastic meal and service.
Will be back soon!

MD
MichelleD
1 review
Dined 6 days ago
Overall5food5service5ambience5

The most amazing meal in ages, steak was, delicious, meals both delicious. The service was amazing, staff couldn't do enough for you. Excellent value for money. Can't wait to go again.

DL
DaveL
1 review
Dined 6 days ago
Overall3food2service2ambience3

We have used the chain a number of times both in Cardiff and London.
We have always been really impressed and recommended to friends and family numerous times.
On this particular occasion as a honest review the staff were really friendly and polite as always.
A couple of small service points missed but happy to overlook, the disappointing element on this occasion was that the Calamari had been over cooked and same with the burgers. A bit disappointing as we were with friends that we recommended to try for the first time.
Will it stop us returning no it wont everyone has an off day so yesterdays was the only one so far to date.
Just a little extra tip the menus' due to font size and font type are a little hard to read.
I will point out and admit I hadn't taken reading glasses but still it could be bigger and clearer I'm pretty sure I'm not the only person in I need glasses denial.
Obviously I'm a Bills fan so will be returning hopefully to the usual standard received on many occasions previously.

OT
OpenTable Diner
South Wales
1 review
Dined 6 days ago
Overall5food5service5ambience5

Lovely food. Excellent service too.

M
Mummaegg
1 review
Dined 6 days ago
Overall5food5service5ambience5

Amazing place and amazing food. Took my 2 fur babies and they were so well lived. Great dog friendly restaurant - definitely worth a visit x

RW
RebeccaW
1 review
Dined 6 days ago
Overall4food4service4ambience4

The service was great, friendly staff and tasty food. My only reservation was the standard of sanitation between customers. I watched the staff (manager) wipe down the table top but, the edges of the table, salt and pepper shakers and seats were left untouched. I would have expected more in the times of Covid.

SI
SarahI
South Wales
1 review
Dined 7 days ago
Overall3food4service3ambience4

Lovely food, but very sneaky to automatically add an ‘optional’ 12.5% service charge to the bill without warning customers about this first. I was happy to ask for it to be removed but it might put others in an awkward position and some might simply not realise it’s there. The service wasn’t great. We asked for pancakes without banana but they came with. I was more concerned however that the server was wearing her face covering under her nose, rendering it useless and potentially putting customers at risk.

SW
StephenW
Mexico City
4 reviews
Dined on 20 July 2021
Overall5food5service5ambience5

Great food and friendly staff. This was just a dinner out with my daughter but it felt special. Thank u!

LP
LisaP
South Wales
1 review
Dined on 20 July 2021
Overall3food2service3ambience3

Drinks very expensive
Food not as described and small portions

BW
BobbyW
South Wales
1 review
Dined on 19 July 2021
Overall5food5service5ambience5

Friendly, helpful staff and fabulous food. We often choose Bill’s when out and about in Cardiff bay and always come away happy.

OT
OpenTable Diner
South Wales
1 review
Dined on 19 July 2021
Overall5food4service5ambience4

Friendly staff, attentive and polite.

Felt very COVID secure/friendly.

PA
PhilipA
1 review
Dined on 18 July 2021
Overall5food4service5ambience5

Great service. Food was quick and good . Would recommend

AA
AnneA
1 review
Dined on 18 July 2021
Overall3food4service3ambience2

Very busy Sunday brunch . Team were busy but service on drinks took about 15 mins
Did not seem to have any aircon and only two umbrellas for outside tables

SM
SarahM
1 review
Dined on 18 July 2021
Overall5food5service5ambience5

I’m gluten-free the food was amazing I can’t rate your menu enough I will 💯 be coming back our whole experience was amazing the staff the food the service. Thank you

CB
CatherineB
South Wales
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Excellent service Excellent food
Service no waiting served efficiently very friendly waiter .
Felt safe all COVID guidelines adhered to lovely atmosphere

l
lovedit
London
3 reviews
Dined on 17 July 2021
Overall5food5service5ambience5

Accommodating from the beginning to end and fabulous food.

SB
StephB
South Wales
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Lovely food lovely staff , felt comfortable and safe

GS
GeoffS
South Wales
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

We found all the staff to be very friendly and helpful. The food was very good. We had a very enjoyable meal. Can’t wait to return

MT
MoiTrez
Gloucestershire
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Really enjoyable meal outside on a blistering hot day. Service was spot on and food was delicious.

SC
SeriC
1 review
Dined on 17 July 2021
Overall2food3service1ambience4

General bills is a great place and in general the meal we had was good on the whole, apart from two issue.

The first is straight forward and relates to the small portions provided for chips/extras which were well below my expection. considering the price this seemed a bit mean.

The second and main point relates to a optional services charge that was added to the bill without anyone telling me or informing me of the process. I didn't realize this until I paid the bill as the total looked about right but it wasn't until I paid the amount that my partner spotted it. If this is an option I don't think it's right (or legal) that I am not advised of the charge nor, if it's optional, should I have to request to remove it, especially as it's charity.

If this is your policy I genuinely feel that it will only annoy your customers and i really feel short changed by the whole experience and will avoid going back there for a while.

Anyway I hope this help to gain an understanding of the situation and if it's not policy perhaps the site staff are trying to scam your customers.

TP
TimothyP
Berkshire
4 reviews
Dined on 17 July 2021
Overall5food4service4ambience4

Great food, Great Service and polite staff. Great Job

B
Benji
South Wales
2 reviews
Dined on 17 July 2021
Overall4food4service4ambience4

Nice service and good food in an amazing location right in the heart of Cardiff and all its excellent sites.
Pricey but the orangery at the rear abs the patio are a lovely place to chill.
We have three children under 4 yet we still had a great time.
Obviously at the moment due to high demand we doing that once the hour was up they really wanted you out which at £69 for a lunch that your only able to enjoy for an hour wasn’t really acceptable.
However the waiter was kind and apologetic so that helped soften the issue and they were very helpful in finding us a utensil to cool our babies bottle down.
We would go back but maybe not on a Saturday for lunch on a sunny summers day so we can actually have a bit more time to enjoy it.

FAQs

Bill's Restaurant & Bar - Cardiff Bay is rated 4.1 stars by 768 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.