Bill's Restaurant & Bar - Cardiff Central

4.2
1120 reviews
£25 and under
Breakfast

Top tags:

Casual
Originally built in the late 1800s, Wyndham Arcade, a Grade II listed building, is home to Bill’s Cardiff City Centre restaurant. The restaurant is packed full of colour and charm, ideal for a cosy dinner or catching up with friends. Both impressive and intimate, with little booths, nooks and crannies, there’s plenty of seating including a large outdoor terrace, making Bill’s Cardiff Central the perfect place for breakfast, lunch, dinner and everything in between

Experiences

  • Bill's Christmas Set Menu

    £29.95 per person

    Nov 16 - Dec 30, 2021

    Christmas group dining at Bill’s This menu must be booked a minimum of 7 days in advance If you book within 7 days of your booking we will try to accommodate, subject to availability, A La Carte menu may be offered. Enjoy three festive dishes with a welcome drink included. Choose from dishes such as a starter of smoked salmon mousse, avocado and crayfish salad, our mouth-watering festive feast burger, and for dessert our famous panettone bread and butter pudding with cinnamon-spiced vanilla custard. Please opt into email marketing for information on this, future group bookings & offers. We will contact you in regards to this booking to pre order your food. Please keep an eye out for emails from Bills Restaurants in order to pre order.
What 1120 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
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CJ
ClareJ
1 review
Dined 21 hours ago
Overall5food4service5ambience5

Good food with great service and very friendly staff

OT
OpenTable Diner
London
1 review
Dined a day ago
Overall1food1service1ambience1

Its was horrendous,filthy ladies toilets ,which i did tell a member of staff who done nothing about it,i wont go in to detail what was on the floors there ,my drinks order was just plonked on my table half hr late not opened no ice bucket,so i opened it then it hit another customer on the head to which another member of staff came over horrified to find out i had been left to open it your not suppose to waited another hr hoping the toilets were clean for my daughter which they weren’t ,it was a serious hygiene hazard very dissapointed

JG
JaneG
South Wales
1 review
Dined a day ago
Overall3food4service4ambience3

Good food but cramped seating. Main was served immediately after our starter was removed-we wasn’t ready for our main.

BD
BethanD
1 review
Dined a day ago
Overall5food5service5ambience5

Outstanding food, lovely venue and ambiance. Friendly staff, would 100% rebook.

WR
WayneR
South Wales
2 reviews
Dined a day ago
Overall3food2service5ambience3

Service was excellent but the food at best was warm with some items of the breakfast actually cold.
The restaurant was very busy so could be understandable

CP
CharlotteP
Bristol
1 review
Dined a day ago
Overall5food5service5ambience5

Food was great service was lovely thank you team. Hope you all have a great Christmas and I'll be back in the new year.

RK
vipRobertK
Birmingham
7 reviews
Dined 2 days ago
Overall4food4service3ambience4

Lovely atmosphere, comfortable and good spacing between tables. A regular haunt.

AB
AnnB
1 review
Dined 2 days ago
Overall5food4service4ambience5

Excellent my friend and I will visit end of Jan for the meal offer Turkey curry was excellent. Merry Christmas

P
Phil
1 review
Dined 3 days ago
Overall5food5service5ambience5

Fab burger. Waitress; Bella, was terrific, nothing too much trouble. She made our night.

OT
OpenTable Diner
South Wales
3 reviews
Dined 3 days ago
Overall2food2service3ambience3

Quality of food wasn’t as good as previous visits.
Christmas burger not worth £15 and the halloumi burger didn’t have much halloumi in it.

t
tiam
1 review
Dined 3 days ago
Overall2food2service2ambience2

Better service, the staff don’t really listen to what you need and walk away very fast

VS
VictoriaS
1 review
Dined 3 days ago
Overall1food2service2ambience2

Even though we booked a table in advance for breakfast we were sat next to the entrance and the till. Felt cold throughout the stay. Ordered 3 pieces of toast each with jam and marmalade. No jam or marmalade arrived and only 2 pieces of toast arrived. Informed the waitress we asked for 3 pieces each- and asked for jam and marmalade, which stated on the menu it woukd cone qith the toast anyway - was only given one small portion of marmalade which seemed to take 10 minutes to arrive, by which point we ate our 2 pieces of toast. Then the 3rd piece arrived - again we had to asked for jam and marmalade- neither turned up. Paid and left and probably won't return. I have visited Bill's for breakfast at every opportunity in Cardiff but this experience was very disappointing. Tried to get the attention of staff to tell them we had food missing - they were all stood around the till where we were sat and nobody took any notice of us.

OT
OpenTable Diner
South Wales
1 review
Dined 3 days ago
Overall5food4service5ambience4

Good food average price

MP
MissPeacock
1 review
Dined 4 days ago
Overall3food4service4ambience3

The food we had at Bill’s was lovely and good value and we would go there again, but there were a few issues that disappointed us. Our table was so close to another one it was as if they were at our table with us which I really don’t like, but not all of the tables seemed to be quite so cheek by jowl. One of our party had to make four choices before he settled on a drink they actually had. The ladies’ toilets were pretty grim; dirty toilets with empty toilet rolls and paper strewn on the floor. A real shame because the let downs should be easy to get right and would improve the overall experience.

EW
ErinW
1 review
Dined 4 days ago
Overall4food5service3ambience3

There was no issues with the food, it was delicious. The service however felt very rushed. Part of the party arrived an hour earlier and were told it was okay to have drinks prior to the meal. However within minutes, the starters were being brought out, this is without the whole party being present.
As soon as the full party arrived they were bringing the starters out again- after being told we were okay for drinks prior to eating (and still 40mins earlier than booking time)
There were no resting periods between meals, the whole experience felt very rushed and forced which let down the ambience and festive feeling.

W
Welsh
1 review
Dined 4 days ago
Overall1food1service2ambience3

The tables were sticky.

Food took ages to arrive.

Food was not up to the standard that we’ve had in the past at this restaurant!

Toilets smelt and were dirty!

My husband had a bad stomach all night and most of the following day!

On the plus side the staff were friendly

B
Bridget
Birmingham
1 review
Dined 4 days ago
Overall5food4service5ambience5

Good service considering how busy Bills was. Food took a while and when it came the toast was cold and I had to ask for butter. But that was minor as rest of breakfast was good. Drinks arrived promptly.
All in all I’d recommend.

SW
SW01
South Wales
3 reviews
Dined 4 days ago
Overall4food4service4ambience4

Booked for breakfast and seated quickly and order taken. Requested two changes to standard breakfast which didn’t arrive for these.
Seating not as spaced out as would have expected and rather noisy.
Food quality good

n
neils
1 review
Dined 4 days ago
Overall5food5service5ambience5

First time to visit bill’s and we enjoyed lovey staff and amazing food definitely be going back then thank you

k
karen
South Wales
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

My favourite place to eat in Cardiff, the food as always was stunning and the atmosphere there was vibrant, such a beautiful place to eat, staff as always can't do enough for you. Can't wait to come back....soon

CP
CarolineP
South Wales
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great service, lovely food. Lovely reindeer cocktail.

L
Lydia
Bristol
1 review
Dined 5 days ago
Overall4food4service4ambience3

We had a nice time. Arrived early after a full day's Christmas shopping and although we weren't able to be seated straight away, we were allowed to wait in a small upstairs area. Stairs a little steep for those less able though! Staff were very accommodating and the food was nice. A bit noisy but then again, it was a busy time.

AP
AndrewP
1 review
Dined 5 days ago
Overall4food5service4ambience5

Lovely food, good service and brilliant atmosphere. However, discovered an opt-out service charge on receipt that we didn’t know about/were not made aware of despite leaving a few pound coins as a tip. Customers should be asked if they want to opt out before being charged 12.5% as this is rather cheeky.

AB
AnneB
1 review
Dined 5 days ago
Overall3food1service5ambience5

The food was really disappointing. Some things overcooked and some not hot. They replaced the things we complained about without question and reduced our bill to compensate.The staff are always brilliant and the service is great.Sadly, the food is variable.

CB
CarolineB
1 review
Dined 5 days ago
Overall3food3service3ambience4

Disappointed with having to send my food back, first time ever and I've been a fairly regular visitor to Bill's since they opened. The burger came cold, missing sauce and then was pink and being a chicken burger I felt uncomfortable eating it. I sent it back and then had to wait a long time for my replacement which was fine because when it arrived it was hot, came with everything and was cooked all the way through. Whilst I appreciated the replacement I felt that I was ignored by the server for my area and then I was interrupted by someone several times which felt a little like making up for ignoring me initially. First time I was disappointed, annoyed and did not enjoy my experience the same as I usually do. It felt somewhat lacking and I didn't feel it warranted a tip because I was basically left and ignored and didn't feel that they were interested if I was happy with the replacement burger. Messed up my lunch which I usually enjoy and recommend Bill's highly but not yesterday.

RS
RoxanneS
Devon
1 review
Dined 5 days ago
Overall3food2service2ambience3

Have had much better at Bill’s, food was cold and service was slow

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall3food2service3ambience3

Unfortunately our food was stone cold. Flat white was a strong latte. Very surprised as I have always had a good experience here. Maybe they are better when they are not so busy. Place was clean, staff were friendly, they need to re think what there kitchens can cope with.

KH
KathH
Oxford
2 reviews
Dined 5 days ago
Overall4food4service3ambience3

A lovely breakfast had! Enjoyed the food but it was very noisy and we had to ask for the bill twice.

BK
BarbaraK
South Wales
1 review
Dined 5 days ago
Overall2food2service1ambience3

Eaten here many times but this was disappointing. Food was luck warm and portioned seems a little light, one meal didn’t arrive and had to be reordered. Long wait between drinks and food and then 12.5% services charge added to the hill which we chose not to pay. Real shame as we won’t be in a hurry to use again for a while .

CT
CarolT
South Wales
2 reviews
Dined 5 days ago
Overall4food4service4ambience4

Breakfast very tasty (Smashed avocado & poached eggs). Eggs were perfect.
Husband had 3 stack pancakes & berries - very enjoyable.
Busy but felt safe in current times.

P
Peggy
South Wales
1 review
Dined 6 days ago
Overall4food4service4ambience4

Enjoyed atmosphere, food and service. However I noticed the table surface felt a bit sticky/tacky not sure whether that's something to do with the paint finish making it harder to clean, also my sister was with me and used the toilet facilities and commented that could do with a bit of a clean.

M
Mandy
1 review
Dined 6 days ago
Overall1food1service1ambience3

The Christmas burger was cold so had to return it. We ordered our deserts, the cup of tea came first (part of tea and scones) then about 10/15 minutes later came 2/4 os the desserts the mini donuts. The apple and mincemeat tart and scones then came another 10 minutes later and the tart was cold. We were offered a replacement but by then we had run out of time and were unable to wait for this, so one person did not have a dessert. We complained and were given the desserts for free, but we will not be coming back

P
Pammie
London
1 review
Dined 6 days ago
Overall3food5service2ambience3

We love Bills its warm welcoming and food always good love the look of the restaurants also … but this time even tho prebooked we were stuck on a table for 4 and a chair added it was hectic if the waitress left us it was impossible to get their attention again because it was too busy packed to the hilt which spoilt our experience best tables shld be kept for customers who book we were seated for 45 mins before got our drinks food came just after … all in all the restaurant took too many customers to the detriment of all … gratuity on the bill not good when ur not happy but too much trouble to remove as wld take another hr prob … Bills is usually laid back which is its attraction but no …. Not this time wont put me off but disappointing Bills

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall3food1service3ambience3

Meals overall were poor but my burger was overcooked and the second one was no better. I wasn’t charged for it and was offered an alternative but at this point the group I was with had finished their meal. The crumble was also disappointing dry and again overcooked

SI
SusanI
1 review
Dined 6 days ago
Overall5food5service5ambience5

Really busy (Black Friday) - despite this we had excellent service & the food was delicious. Cannot fault the staff at all. They were all very professional and helpful.

RJ
RhianJ
South Wales
2 reviews
Dined 6 days ago
Overall4food5service5ambience5

Waitress was absolutely brilliant, she was great, a lady from Liverpool.
Disappointed that was no white sugar or cranberry Juice.

MD
MichelleD
South Wales
1 review
Dined 6 days ago
Overall5food5service5ambience5

Lovely staff and great place to sit and relax. Enjoyed my pancakes. Generous quantity of tea … much needed.

B
Blodwen
London
3 reviews
Dined on 25 November 2021
Overall3food3service3ambience2

Table was in a side corner part of the restaurant where there were no other diners so there was zero atmosphere. Food was ok had the Boxing Day curry Poppadums were not great very greasy. Dessert snow doughnuts very bland with white chocolate dipping sauce. Not my best experience of bills tbh

OT
OpenTable Diner
South Wales
1 review
Dined on 25 November 2021
Overall5food4service5ambience4

Good service as usual

V
Verni
South Wales
1 review
Dined on 25 November 2021
Overall2food2service2ambience3

We were served the starter and main course at the same time! Didn't seem pleased when we asked for the main course to be brought back after the starter! When served it appeared to have been reheated and fish was overdone. We weren't asked what drinks we wanted, and had to ask 3 times for water.

FAQs

Bill's Restaurant & Bar - Cardiff Central is rated 4.2 stars by 1120 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.