Bill's Restaurant & Bar - Clink Street

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1. L

   Londonfoodie

   London

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   overall2food2service3ambience2

   Bill’s has lost its way and stands for nothing now. It’s just another chain selling mediocre burgers and little more. Nothing feel good or healthy about the menu and this branch on Clink Street felt run down with little atmosphere. Needs to reinvent itself!

   Report
2. CA

   ClaudiaA

   London

   3 reviews

   4.0

   3 reviews

   Dined on 12 June 2022

   overall4food4service3ambience4

   Lovely restaurant and food was delicious and good variety. However their service was not great. Waited ages for table to be cleared, waited ages to be asked if I wanted a drink, in the end asked to be served. We then waited a long time for food to be cleared and then be offered desert. Which we again had to ask for. My cousin ordered a drink and did not receive it and we then asked for the bill. All in all more service needed outside particularly in busy periods like it was yesterday due to the sunshine. Unlikely to return even with the good food.

   Report
3. D

   Devonian

   London

   25 reviews

   4.0

   25 reviews

   Dined on 10 June 2022

   overall4food4service3ambience2

   Food good, but very noisy. Service slow to start but OK once under way

   Report
4. LR

   LouiseR

   1 review

   4.0

   1 review

   Dined on 8 June 2022

   overall4food4service4ambience4

   The restaurant had a proxy with their wine stock and seemed to run out of pino and Sauvignon blanc. Shocking!!

   Report
5. G

   Gabrielle

   London

   33 reviews

   4.0

   33 reviews

   Dined on 7 June 2022

   overall4food3service5ambience4

   Bill's is usually pretty good - menu that is a bit heavy on the fried options but generally enough there to please everyone. However, this time there was a good 40% of the menu that was unavailable (including Bill's Beer) - which was an intensely frustrating experience. The service tried their hardest but they didn't have a lot of product to sell.

   Report
6. J

   Jules

   London

   1 review

   2.0

   1 review

   Dined on 4 June 2022

   overall2food3service1ambience3

   Staff were so unfriendly and unhelpful. They were really rather rude. Extremely poor customer service. We go to Bill’s quite a lot and have never received such bad service before. Very disappointing

   Report
7. SM

   SarahM

   1 review

   3.0

   1 review

   Dined on 2 June 2022

   overall3food4service2ambience3

   Service was very slow, servers weren’t attentive and had to constantly try and catch someone’s eye for any attention. The kids portion was shocking small (3 tiny pieces of chicken chunks) when I complained they did replace the whole meal but then charged me (I didn’t have any issues once I explained) servers were polite and friendly though Prices were quite expensive and restaurant was fairly hard to find (that may be me not knowing my way around) over all an ok meal

   Report
8. JM

   JessM

   London

   2 reviews

   1.0

   2 reviews

   Dined on 1 June 2022

   overall1food1service1ambience1

   Unfortunately either management didn’t put much staff on or no one was paying attention, we were waiting by reception for over 10 minutes. No one acknowledged us or mentioned that there was a wait. We just stood like lemons waiting for our 7pm table. We would have waited patiently if we had a smile or any kind of acknowledgment, completely understand that the only two waitresses were rushed off their feet, but where was the manager or anyone to support them? Ended up walking round the corner to Hawksmoor and had a gorgeous steak.

   Report
9. ZS

   ZoeS

   1 review

   3.0

   1 review

   Dined on 28 May 2022

   overall3food4service2ambience4

   Nice restaurant good food, service was let the restaurant down. Serving staff were more interest in talking to each other.

   Report
10. S

    Sheza

    London

    4 reviews

    3.0

    4 reviews

    Dined on 27 May 2022

    overall3food2service1ambience3

    Dissapointed very different to previous visit. Service was very slow wven though not really busy. Dirty table and napkins was very unwelcoming. Menu and drink choices are limited. Great if you like gin but very little alcohol choices. Unlikely to return

    Report
11. DF

    DonaldF

    1 review

    3.0

    1 review

    Dined on 27 May 2022

    overall3food4service1ambience2

    Positives: Table easily booked online. Greeted and seated quickly. Starters good, main meals good, kids meals very good. Food/drinks fair-to-good value for money in London. Interesting location. Nice outside seating area. Toilets clean. Negatives: No draught beer/expensive bottled. Limited wine by glass. Service was appalling. Whenever you get seated outside it's always a worry you'll be an afterthought. Put your best staff outside, not your worst. Main female server (sounded Australian or New Zealand) was impatient, rude, not friendly at all. Took order for 1 meal incorrectly, and when bringing over correct meal after 20 minutes (and rest of family finished), seemed annoyed with us for her mistake and just dropped plate/drinks without a word. Other server made up for it slightly. She was polite, friendly and attentive to us even though we weren't her table (unfortunately). Had to ask other server to clear table, as our server left starter plates and 3 rounds of drinks over without clearing. Had to wait excessively and ask for things at every stage, including the bill. When I asked her to remove 12.5% service charge from the bill, she said "only the manager can do this." I said, "OK get the manager", she removed it immediately.

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12. D

    Debster

    London

    7 reviews

    1.0

    7 reviews

    Dined on 24 May 2022

    overall1food1service3ambience3

    The food wasn’t great. The mushrooms were cold, the sourdough toast was cold and hard, the poached eggs were not runny. The toilets were also dirty and smelly. It felt pointless to return the food I wasn’t confident we get anything better and we didn’t have the time. I won’t be returning

    Report
13. L

    Louj

    Derbyshire

    3 reviews

    3.0

    3 reviews

    Dined on 21 May 2022

    overall3food4service3ambience3

    Food was lovely & good value for money. I felt the staff was lovely but was not always aware of what was going on around them as they where gathered together in a group chatting along of the time we was there

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14. EH

    EllieH

    London

    1 review

    3.0

    1 review

    Dined on 20 May 2022

    overall3food3service2ambience3

    Just a bit meh. I know it’s a chain and I have been to others before but our visit tonight really felt chainy. No changes to cocktails as they were clearly premixed, staff that were just so unenthusiastic and had no sense of customer interaction. Food was ok but again- nothing special

    Report
15. MM

    MarinaM

    London

    2 reviews

    2.0

    2 reviews

    Dined on 17 May 2022

    overall2food2service2ambience4

    I ordered the hippy salad and it was extremely underwhelming. The quinoa and avocado tasted off. Great idea in terms of ingredients for a salad but very poor quality of the food.

    Report
16. A

    Allyouneediswine

    London

    26 reviews

    vip
    3.0

    26 reviews

    Dined on 17 May 2022

    overall3food3service3ambience2

    Nice lunch in a pedestrianised spot. We had a lovely table outside and service initially was good until after mains were cleared. Food was good and the menu was varied. Then we waited ages for someone to take a dessert order, so we gave up and asked for the bill but even then that took ages too. There were building works nearby so the drilling sound gave us a headache. Probably better to go there on a cloudy day and sit inside!

    Report
17. SL

    SandraL

    1 review

    1.0

    1 review

    Dined on 13 May 2022

    overall1food2service1ambience3

    The service was poor it felt as if we were invisible. The burger was supposed to be medium it was very,very well done and chips were cold, the amount of time it took to find someone to get hot chips we were all finished eating. The bill was extremely high, the only good thing about the meal was the flower pot. We took the service charge off the meal.

    Report
18. LT

    LT73

    London

    13 reviews

    5.0

    13 reviews

    Dined on 5 May 2022

    overall5food5service5ambience4

    We had the lunch set menu and was very pleased with our food selection

    Report
19. M

    Mark

    London

    151 reviews

    vip
    4.0

    151 reviews

    Dined on 3 May 2022

    overall4food3service4ambience4

    Good atmosphere, service a little chaotic, food tasty but nothing special, my burger had a dry bun so not great.

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20. OT

    OpenTable Diner

    London

    27 reviews

    4.0

    27 reviews

    Dined on 2 May 2022

    overall4food4service4ambience4

    Nice place near the river very tasty burger but in bank holiday no special offer to bad

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21. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 1 May 2022

    overall5food5service4ambience4

    Very good! Nice food and ambiance

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22. g

    goodfood

    London

    180 reviews

    vip
    3.0

    180 reviews

    Dined on 1 May 2022

    overall3food3service3ambience3

    Great place to take kids as has a good children’s menu.

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23. OT

    OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on 30 April 2022

    overall5food5service5ambience4

    Good service

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24. TS

    TheSheJay

    1 review

    5.0

    1 review

    Dined on 27 April 2022

    overall5food5service5ambience5

    I've frequent the site in soho so I'm familiar with the menu but I think I prefer this one. We did book quite late but service was speedy and attentive.

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25. C

    Conq

    London

    55 reviews

    vip
    4.0

    55 reviews

    Dined on 26 April 2022

    overall4food4service4ambience4

    Nice meal. Good selection of drinks.

    Report
26. C

    Carole

    New York Area

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Super sympa! Nous avons passé un bon moment et très bien mangé

    Report
27. A

    Abi34

    London

    3 reviews

    4.0

    3 reviews

    Dined on 16 April 2022

    overall4food4service4ambience5

    Really enjoyed my visit and would come back for sure!

    Report
28. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 14 April 2022

    overall1food5service1ambience1

    It was my birthday on Thursday and had been recommended by a friend that this restaurant was amazing. We got into the restaurant and were shown to our table by a lovely lady. We then had to ask someone if we could get drinks which took a short while to come over and the same lady served us with lovely manners. We then ordered some food and we asked if we could get some more drinks which a different waitress then proceeded to say “f*ck this job I’m going to end up quitting” We were in utter shock at this point and no one said anything. We had our food and the food was amazing! my family had also arranged a surprise birthday desert. The same waitress proceeded to walk past me with my cake unlit and lit the candle on the table next to me and then gave it to me, While my family sang happy birthday. I am extremely upset how we were treated. We were really looking forward to eating in this restaurant. We won’t be coming back.

    Report
29. OT

    OpenTable Diner

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 14 April 2022

    overall4food4service5ambience4

    Lovely food

    Report
30. W

    William21

    London

    3 reviews

    5.0

    3 reviews

    Dined on 10 April 2022

    overall5food4service5ambience4

    Nice friendly staff.Very salty flatbread! Good value

    Report
31. RS

    RellyS

    London

    1 review

    4.0

    1 review

    Dined on 10 April 2022

    overall4food4service4ambience4

    Bill's is always a good idea! Love the food, staff and value for money.

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32. OT

    OpenTable Diner

    Kent

    1 review

    4.0

    1 review

    Dined on 9 April 2022

    overall4food4service2ambience3

    The foods were just okay. They don’t take the booking seriously. The staffs were terrible.

    Report
33. RR

    RhysR

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food3service1ambience2

    Slow to take the order. Food over priced. Music too loud that they could not hear order properly and served wrong drink. Never like places that add their own service charge, this leads to poor service as stated! Waitress were curt

    Report
34. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on 9 April 2022

    overall3food3service3ambience4

    We ordered our food, tea and coffee arrived quickly and then we waited about 25 mins before the food arrived. Needless to say, the food was luke warm. By the time anyone came to ask how was our food, we’d already started eating it. I said it was cold but the waitress did not seem at all bothered.

    Report
35. PB

    PenelopeB

    London

    1 review

    3.0

    1 review

    Dined on 8 April 2022

    overall3food4service3ambience4

    I had the vegan dirty burger. Delicious, and I challenge a meat eater to tell the difference. Actually the only difference is nothing had to die to satisfy my appetite.

    Report
36. W

    Wattsy

    London

    3 reviews

    4.0

    3 reviews

    Dined on 8 April 2022

    overall4food4service4ambience4

    Food was ok. I had chicken breast which was over cooked. Service very slow

    Report
37. J

    Jose

    London

    1 review

    2.0

    1 review

    Dined on 8 April 2022

    overall2food1service4ambience3

    Alot of our food was cold. However the waitress did offer to take it back and have it reheated, however as we were in a hurry, we decided to eat it instead, otherwise we would have been late for our appointment. The manager did reduce our bill by around 70%, so that was fair enough from them. We’ve found over the last few years that the portion sizes at Bill’s seem to have got smaller & smaller and the breakfasts not quite as good as they once were.

    Report
38. NT

    NikkiT

    1 review

    5.0

    1 review

    Dined on 7 April 2022

    overall5food5service5ambience5

    Lovely food and excellent service. The staff were friendly, very welcoming and helpful. Many thanks

    Report
39. S

    Sara

    1 review

    5.0

    1 review

    Dined on 6 April 2022

    overall5food5service5ambience5

    We took the 3 course menu (soup, steak and chips with chocolate/caramel cake, which was delicious and spicy. And for vegan my friend tried the beetroot steak and that so nice. We were very pleased with the price and food as months earlier we went to Ivy restaurant in Canary Wharf and the food was blend and tasteless but at Bill’s it is just perfect. Besides the interior design is just so cosy and welcoming with the music on and the staff is always there to help. I would highly recommend this place if you want to enjoy your food at a reasonable price.

    Report
40. P

    Parlour123

    London

    5 reviews

    4.0

    5 reviews

    Dined on 4 April 2022

    overall4food4service5ambience5

    Food was great and the service spot on.

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