Bill's Restaurant & Bar - Exeter

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1. JB

   JemmaB

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food4service4ambience4

   Our overall experience was good but we had booked a table with a wheelchair space and we're told the restaurant was accessible. However, when we arrived we saw this is clearly not the case. They have a "ramp" but it is a temporary, and incredibly dangerous, one at that. As is almost always the case, the "ramp" amounts to a narrow, thin bit of metal they drape over the stairs. It is only JUST wide enough for a wheelchair and so you can imagine how dangerous this is for my friend, who must lean his wheelchair right back to compensate for how steep this death trap is and can not therefore see to align his wheels perfectly with the rails. Also, my friend uses a power chair and so was able just about to get up it but quite how a manual wheelchair user would be expected to do this I do not know. The ramp was then left out in the rain while we ate and so was then incredibly slippy. The waitress precariously tip toed down it whilst holding the banisters to see if it was slippy. If a perfectly able bodied young woman was frightened to WALK down it, imagine how my friend felt having to reverse a 350 kg wheelchair down it while three of us braced it against the steps. Not only this but they were told we were coming and they hadn't gotten the ramp out in the first place so my friend, who had arrived before me, had to sit outside in the rain worrying that he wouldn't be able to get in at all. If I wasn't coming and he was eating alone, how would he have gotten in? The staff said hey don't leave it out because people "kept catching their toes on it". Which just speaks all the more to the need for safe, permanent, dignified accessibility. The food was lovely, the staff were attentive, the atmosphere was pleasant, but the civil rights were outrageously out of date. As any wheelchair user will tell you, this is how it is almost everywhere but that does not make it right. We will not be coming back because of this and it's a shame because it's an otherwise nice restaurant.

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2. PL

   PaulineL

   Exclusive

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Table wasn’t quite ready but staff didn’t take long to clear and reset ! Food came in reasonable time, party of 7 all enjoyed their food ! All in all a great experience x

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3. AR

   AranR

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service4ambience5

   Great vibe in the restaurant, full of energy & life. Food is well thought out, creative and well presented. We had a great evening.

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4. PV

   PaulaV

   Devon

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Excellent as always

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5. OT

   OpenTable Diner

   Devon

   3 reviews

   3.0

   3 reviews

   Dined on 6 May 2022

   overall3food4service1ambience1

   beautiful date with my girlfriend absolutely gorgeous but very very obnoxiously LOUD

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6. R

   Redhotvindaloo

   Devon

   3 reviews

   3.0

   3 reviews

   Dined on 2 May 2022

   overall3food2service4ambience4

   Pleasant place to eat with a great atmosphere. I had the Lobster and seafood linguine, which was fair, very light on seafood, and could have more flavour.

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7. JR

   JuliaR

   1 review

   4.0

   1 review

   Dined on 1 May 2022

   overall4food4service4ambience4

   Enjoyable lunch ….nice food pleasant atmosphere good service would recommend

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8. KS

   KarenS

   1 review

   5.0

   1 review

   Dined on 29 April 2022

   overall5food5service5ambience5

   We went to Bills for my Granddaughters 16th birthday , the food was great the atmosphere was lovely and they looked after so well putting rose petals on the table , there were 8 of use we would certainly go again Karen Shear

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9. SD

   StuartD

   London

   6 reviews

   4.0

   6 reviews

   Dined on 29 April 2022

   overall4food4service5ambience4

   Nice restaurant but hard to find . Great staff and very helpful. Food very good and would use again next time we're in Exeter.

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10. SM

    SusanM

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on 25 April 2022

    overall4food1service4ambience4

    The breakfast was stone cold and took a while to come out whereas my friend who I with had piping hot. We are regulars with Bills but this has definitely put me off as the restaurant was not even busy. The sausage was like a missile and the beans one big lump.

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11. PC

    PhilC

    Inverness

    1 review

    4.0

    1 review

    Dined on 23 April 2022

    overall4food5service4ambience4

    Wonderful atmosphere & staff, food choices were very good, we had 2 courses & all the dishes were presented & tasted very good Would highly recommend

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12. RP

    RobP

    West Sussex

    1 review

    3.0

    1 review

    Dined on 16 April 2022

    overall3food2service1ambience3

    The starter was barely warm. We were happy to eat it but felt it worth mentioning. After that the service was to the point of being annoying, constantly being interrupted and asked if we were ok. Didn’t lead to a pleasant dining experience.

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13. AB

    AlexB

    Devon

    2 reviews

    5.0

    2 reviews

    Dined on 16 April 2022

    overall5food5service5ambience5

    Great service and good food. Perfect venue for a birthday meal with a few friends thanks

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14. SL

    SammieL

    Devon

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience5

    Came for breakfast service was excellent, food was fabulous!

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15. B

    Beth

    1 review

    2.0

    1 review

    Dined on 14 April 2022

    overall2food2service3ambience5

    Poor options for gluten free, surprised considering how this is now so common a request.

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16. AJ

    AnneJ

    Devon

    3 reviews

    4.0

    3 reviews

    Dined on 13 April 2022

    overall4food5service4ambience5

    A good evening for our social. Bills catered for every different food taste from those who wanted meat to fish to vegetarian with a good choice for each. Well Done Bill's and we would definitely come back

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17. A

    Allyf

    Berkshire

    1 review

    4.0

    1 review

    Dined on 10 April 2022

    overall4food3service4ambience5

    Pancakes were not made fresh; clearly microwaved. Syrup not maple syrup. Bagels not toasted or buttered. Avocado toast which we ordered specially bore no relation to what I saw Bill prepare on tv which was disappointing overall. Small tweaks could make a huge difference.

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18. RD

    RuthyD

    Devon

    1 review

    4.0

    1 review

    Dined on 9 April 2022

    overall4food3service3ambience4

    Easy to book, good food and not too expensive. It was reasonably busy so unfortunately the staff were slow to come back to ask if we wanted anything else, if everything was ok, and we had to seek out to pay the bill. The pancakes needed more fruit/syrup to prevent eating dry pancakes and although I got more syrup when I asked, it was cold! Hasn’t put me off coming again and having my favourite pancakes!!

    Report
19. T

    Tad20

    Devon

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food1service2ambience4

    Unfortunately for us our food was delivered luke warm, tepid at best. But after waiting nearly 45 mins two of us powered through and just ate it. It was very tasty despite being nearly cold. One of our group did send their meal back to be heated up. No real way of apology either so we withheld the optional service charge as didn’t feel the service on this occasion was worth it. I expect the staff are very busy and hospitality is struggling at the moment so I do feel for them.

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20. CG

    CatherineG

    Devon

    1 review

    4.0

    1 review

    Dined on 8 April 2022

    overall4food4service5ambience5

    First time I had been to Bills, the staff and ambiance were great. We had Bill's big brunch which would have scored a five but for the fact that the black pudding was missing and the bacon had been left too long under the warmer

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21. SD

    SarahD

    Devon

    1 review

    5.0

    1 review

    Dined on 8 April 2022

    overall5food5service5ambience5

    Lovely restaurant and tastefully decorated. Lovely food and service too.

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22. K

    Kitkat

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on 5 April 2022

    overall5food5service5ambience5

    Lovely evening. Set 3 course menu was delicious and very good value Attentive and friendly staff

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23. C

    Chloe

    Devon

    1 review

    5.0

    1 review

    Dined on 5 April 2022

    overall5food5service5ambience5

    Grate service and lovely food! We were the only people in the restaurant on a Tuesday!

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24. IA

    IanA

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 4 April 2022

    overall5food5service5ambience5

    Friendly, professional service, great food - thank you.

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25. KW

    KarenW

    Devon

    1 review

    4.0

    1 review

    Dined on 4 April 2022

    overall4food4service5ambience5

    Amazing service - would have been outstanding for food but a couple on the table said their mushrooms were a little cold. Otherwise perfect

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26. BE

    BevE

    Devon

    6 reviews

    4.0

    6 reviews

    Dined on 3 April 2022

    overall4food4service5ambience5

    Food and service both very good. However we were told that the service charge that is added automatically is given to head office to top up staff wages ! But if you take the service charge off and leave a tip it will go to your server. So that’s what we did. Not impressed though.

    Report
27. JM

    JaneM

    Devon

    1 review

    4.0

    1 review

    Dined on 2 April 2022

    overall4food4service4ambience4

    Complimentary drinks due to our table not ready. Friendly and efficient staff.

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28. S

    Soupy

    London

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience5

    Thoroughly enjoyed our visit to Bill’s. Food was great and although the restaurant was busy, the service was amazing; all staff were friendly and helpful. Great atmosphere. Would definitely visit again.

    Report
29. RD

    RoyD

    1 review

    4.0

    1 review

    Dined on 2 April 2022

    overall4food4service5ambience5

    We had booked on line looking at the online menu. However on arrival the menu had changed and the meal, for various reasons, required had been taken off. I explained to the waitress the situation and she called the manager. We again explained, the manager suggested a meal similar to that which had been taken off. She then went and liaised with the chef and the meal was specially prepared and when it arrived it was excellent. We cannot thank the staff enough, they went out of their way to ensure the person was not disappointed. I am sure in the majority of restaurants that care of customers would not have happened. Probably saying the menu has changed and thats it

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30. CS

    CharlieS

    Dorset

    1 review

    4.0

    1 review

    Dined on 2 April 2022

    overall4food4service5ambience5

    Lovely staff, enjoyed the meal but my chips were over cooked, my partners were fine. I didn’t bring it up as didn’t want to wait for fresh ones. Also the fresh fruit juice was very expensive for the amount you got.

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31. B

    Birdy

    Devon

    1 review

    4.0

    1 review

    Dined on 1 April 2022

    overall4food3service5ambience5

    Excellent friendly service made it a lovely evening xx

    Report
32. TG

    TonyG

    1 review

    5.0

    1 review

    Dined on 1 April 2022

    overall5food5service5ambience5

    Welcoming staff, always smiling, stunning food. This was my second visit, and we will be back.

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33. D

    Dartmoorlass75

    1 review

    4.0

    1 review

    Dined on 1 April 2022

    overall4food5service5ambience4

    We had a brilliant time, food and service were excellent. The only complaint I have is the Cocktail I had was alot different than before hwn I kast went, and not as nice as it once was. Other than that, it was an amazing evening out.

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34. EB

    EmilyB

    Devon

    3 reviews

    5.0

    3 reviews

    Dined on 31 March 2022

    overall5food5service5ambience5

    The sesame and chicken dumplings were amazing as usual!

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35. WH

    WendyH

    1 review

    5.0

    1 review

    Dined on 31 March 2022

    overall5food5service4ambience4

    We were given the wrong wine but they went above and beyond with supplying condiments in fact buying in tartare sauce

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36. TK

    TaraK

    Devon

    2 reviews

    5.0

    2 reviews

    Dined on 31 March 2022

    overall5food5service5ambience5

    Service was fantastic & food was delicious. We were even given a free glass of Prosecco as it was my birthday. 20% with my Blue Light Card made it very good value. Thanks.

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37. DA

    DanielleA

    Devon

    1 review

    5.0

    1 review

    Dined on 31 March 2022

    overall5food5service5ambience5

    Fantastic service and delicious food quell worth the visit

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38. M

    Maya

    1 review

    5.0

    1 review

    Dined on 31 March 2022

    overall5food5service5ambience5

    Waitress was lovely, understood that we were in a rush and got our food to us quickly!

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39. JJ

    JohnJ

    Devon

    5 reviews

    5.0

    5 reviews

    Dined on 31 March 2022

    overall5food5service5ambience5

    Great food, great service. Will happily return again.

    Report
40. CR

    ColinR

    1 review

    4.0

    1 review

    Dined on 30 March 2022

    overall4food3service4ambience5

    very attentive service, pleasant atmosphere and surroundings, my only gripe would be perhaps slightly larger portions of food could be served as i was left feeling hungry after two courses.

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