Bill's Restaurant & Bar - Gloucester Quays

4.2
732 reviews
£25 and under
British
Bill’s Gloucester Quays restaurant has plenty of seating inside and out – a relaxing space, open all day and into the night, perfect for busy shoppers to put their feet up, just a stone's throw from The Docks.

Experiences

  • Get the gang back together

    Jan 17 - Feb 4, 2022

    Having missed out on time with friends and family in December, it's time to get the gang back together at Bill's with our special set menu offer. Indulge in this limited edition set menu and enjoy either 2 courses for £13.95, or 3 courses for £16.95 and get a Gin-uary Fizz cocktail on us! From Crispy Calamari to our delicious Beetroot Risotto, you'll find something for everyone to love. Including incredible vegetarian and vegan options, delicious desserts and of course a cocktail on us.
What 732 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
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EF
ElizabethF
Gloucestershire
1 review
Dined 2 days ago
Overall4food4service5ambience4

Good service, lovelyy bottle of wine and cocktail of the day. Food was very tasty although minute steak and fries would have been enhanced with a little bit of colour to make it look more appealing. Waiting staff were very attentive and overall value was good.

ES
EmmaS
Gloucestershire
2 reviews
Dined 4 days ago
Overall2food1service1ambience1

The steak wasn’t nice at all to much fat on it and the taste well let’s not go their . The lady was rude when I said the steak didn’t taste nice

KR
KelseyR
Gloucestershire
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Party of 10 and all of us had Lovely evening! Staff were brilliant!

PW
PatW
1 review
Dined 6 days ago
Overall5food5service5ambience5

The service and food at Bill's was excellent. I took my 13 year granddaughter there for a treat. She loved her steak, although she wasn't very enamoured with the apple and mince meat crumble. We had a lovely evening and she thoroughly enjoyed it. I am not too happy with the service charge practice though. I know that it is optional, but it can make people feel awkward to refuse to pay it. I think that the percentage of the bill should be lower

HB
HeatherB
1 review
Dined 6 days ago
Overall4food3service4ambience2

Whilst the overall visit was pleasant I do feel it's a bit overpriced. The service was prompt and staff friendly, my only complaint would be that my food could have been warmer.

DR
DavidR
Gloucestershire
1 review
Dined 7 days ago
Overall4food4service4ambience3

Good food, excellent service, well heated dining room ( on what could have been the coldest night of the year!) polite and helpful staff, All in all a good evening.

SD
SteveD
1 review
Dined on 9 January 2022
Overall5food5service5ambience5

How welcoming and pleasant were the staff? Better than you can ever imagine. We went there for a quiet Sunday night meal and left feeling that somebody cared about the food and service- amazing for a chain restaurant. 100% recommended.

T
Tropsie
Las Vegas
10 reviews
Dined on 9 January 2022
Overall5food5service5ambience5

From start to finish it was a very pleasant dining experience our server was very attentive and was always making sure we had everything we wanted very good all round

B
Bills123
1 review
Dined on 9 January 2022
Overall4food4service4ambience5

Were over charged when splitting bill by £1.85 and one spoon was dirty

N
Nunners
1 review
Dined on 9 January 2022
Overall5food5service4ambience5

Had a lovely meal with my daughter - food great, service was really good :)

JR
JanR
London
1 review
Dined on 8 January 2022
Overall5food5service5ambience5

Great restaurant highly recommended. Food and service were both excellent

JC
JCKn
Gloucestershire
1 review
Dined on 8 January 2022
Overall5food5service5ambience5

Enjoyed the food and service. Busy but felt safe. Well done

B
Becky
1 review
Dined on 7 January 2022
Overall3food4service2ambience3

Food was average, starters good… mains average at best! Staff weren’t around gave us meals and disappeared. staff didn’t seem to know what they were doing, paid the service charge and left a little extra as working in hospitality think there should always be a tip. Told the staff there was a tip and got the reply ‘ok then would you like a receipt…see you later’ being rushed out.Felt like this ruined the experience, not appreciated at all. Don’t think I would return to Gloucester. Would go to Cheltenham instead!

K
Katie
London
3 reviews
Dined on 6 January 2022
Overall5food5service5ambience5

Good food, good service, reasonably priced. Server helpful.

S
Shoppers
Gloucestershire
1 review
Dined on 3 January 2022
Overall4food4service4ambience4

Chicken skewers meat looked slightly pink and chicken burger was slightly overdone.

GH
GayeH
1 review
Dined on 3 January 2022
Overall5food5service5ambience5

What a winner!!!! Fantastic food,manager & staff are amazing! 10/10 ⭐️⭐️⭐️⭐️⭐️

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 3 January 2022
Overall5food5service5ambience5

A get together after new year with friends could not fault the food or the service we will definitely be back

D
Disappointe
Gloucestershire
1 review
Dined on 3 January 2022
Overall3food2service3ambience5

Lots of people complaining during the time I was there.
Staff not receptive to feedback and very defensive.
Food was not up to normal standard.

C
Chandy
Birmingham
1 review
Dined on 2 January 2022
Overall5food5service5ambience5

Great food and really great service, staff hid a birthday cake and bought it out to the table for us, were very attentive and we had a great time. Thank you very much 😊

R
Reviewer1
Gloucestershire
1 review
Dined on 2 January 2022
Overall2food1service3ambience2

Less than average food and overpriced for the quality. Not somewhere I would go for breakfast again.

KW
KerindaW
1 review
Dined on 1 January 2022
Overall5food4service5ambience5

Six of us ate at lunchtime on New Year’s Day. The menu was great with something for everyone.

Five of us had burgers/chicken burgers which were a good size and tasty, I chose the chicken skewers with rice/grains/flatbread and red onion/cucumber salad, which read really well on the menu. In reality it wasn’t great with the grains and wild rice looking and tasting like bland cold porridge! The ‘red onion and cucumber salad’ consisted of three cucumber sticks and three onion rings!

However, I spoke with the duty manager about my disappointment with the food, she immediately asked me what she could do to rectify it, suggesting I could choose a new meal entirely or she could take my plate back to the kitchen and enhance it?

I asked her to remover the ‘gruel like’ grains and add more green salad, and perhaps some fries?

We were all really impressed with her attitude and the replacement plate was full of green leaves and more red onion and cucumber, which we all agreed looked much better than the original plate!

The service turned around what could have been a negative review into a positive one, thank you

JE
JamesE
Gloucestershire
1 review
Dined on 1 January 2022
Overall5food5service5ambience5

Great food, fantastic service....Holly was very welcoming and friendly.....a credit to Bills 5ive stars *

ST
SarahT
Gloucestershire
1 review
Dined on 31 December 2021
Overall5food5service5ambience5

Lovely evening. Waitress was friendly and attentive. Food was served quickly and tasted great. Drinks were flowing and ambience was perfect. Had a great evening and would thoroughly recommend.

OT
OpenTable Diner
1 review
Dined on 31 December 2021
Overall5food4service5ambience5

We always have a great time at Bills in Gloucester Quays. Food is good, but the service is excellent, especially with kids. Lovely atmosphere. Really relaxed. Highly recommend!

D
Dave
Gloucestershire
1 review
Dined on 31 December 2021
Overall2food1service5ambience3

Fantastic service
Terrible food
Poor value

H
Hache
Bristol
2 reviews
Dined on 31 December 2021
Overall5food5service5ambience5

We were a party of 5 and all of our food was delicious. Great service and lovely staff. Recommend brunch.

MT
MargaretT
Gloucestershire
1 review
Dined on 29 December 2021
Overall5food5service5ambience5

The welcome was warm and friendly, time was given to select from menu and any questions were answered fully, with special diet taken into account. The waitress was attentive during our stay but not pushy, making our stay at Bills very enjoyable. Will definitely return. Thank you

VH
VickyH
Bath
1 review
Dined on 29 December 2021
Overall5food5service5ambience5

It was our sons 10th Birthday and I had brought a candle to put into his dessert, the staff were great and even wrote happy birthday in chocolate on his plate and sang.
Thank you x

NH
NeilH
1 review
Dined on 28 December 2021
Overall5food5service5ambience5

Always go to Bills if theres an awkward group. Their menu covers all bases. Excellent meal, good service, all good

GG
GrannyGrandad
Gloucestershire
1 review
Dined on 28 December 2021
Overall5food5service5ambience5

Bill's restaurant was the best place to meet family and have a memorable meal together this Christmas. We had the everyday menu and the main course was perfect. I picked the Christmas cheesecake for dessert and was surprised by the presentation. It came as a plant pot. A really different arrangement. Loved it.

OT
OpenTable Diner
1 review
Dined on 28 December 2021
Overall4food4service3ambience4

A longer wait than expected wait for 2 breakfasts

S
Shaheen
1 review
Dined on 27 December 2021
Overall2food1service2ambience3

There was bacon in our veggie garden brunch we are Muslim and advised of no cross contamination and this was applaud and disappointed

BH
BeckyHA
Gloucestershire
3 reviews
Dined on 27 December 2021
Overall4food3service4ambience4

Bacon was pure fat but otherwise a nice breakfast :)

EC
ElenC
1 review
Dined on 24 December 2021
Overall4food4service2ambience4

Food was excellent, unfortunately was sat for 45 mins before the waitress came back to tell us she had forgotten to put the order through and asked us what it was again.

BC
BrianC
Gloucestershire
1 review
Dined on 23 December 2021
Overall5food5service5ambience5

Really enjoyed our evening meal here, but Bills never lets us down. Ordered from the festive menu and the food was delicious, enjoyed a few cocktails too which really hit the spot

E
Emily
1 review
Dined on 22 December 2021
Overall3food2service3ambience4

Food was nice but reminded me of tinned pasta very soggy, I had the lobster and seafood linguine didn’t find any lobster there was white soggy/sludgy bits in it I assume that must of been what they class as lobster, my daughter had steak and that was over cooked and tough and my partner had a festive burger that he loved so I would return but I guess try something different. The pudding was the best really enjoyed that but wasn’t fussed on the food for the price charged.

CB
CarolB
Gloucestershire
1 review
Dined on 22 December 2021
Overall3food5service5ambience1

My husband and i were sat next to a table with very noisy children. We found it really hard to hold a conversation and to enjoy our evening. There was plenty of spaces available in the restaurant so I don’t understand the need to put a couple in a very noisy family area.

ST
ShannonT
1 review
Dined on 22 December 2021
Overall5food5service5ambience5

We had a lovely experience. Our waitress was lovely and certainly knew what she was doing. I don’t recall her name but she had long blonde hair in a pony tail. She made sure we were never waiting without a drink and made sure we knew all of the options for what to eat.

KM
KevinM
1 review
Dined on 22 December 2021
Overall5food5service5ambience5

Our 2nd visit here & the staff remembered us. They gave us same table as before as have nervous dog!
The staff are attentive, professional and genuinely look like they enjoy working there. Will definitely make it our go to place in Gloucester.

Q
Qwerty567
1 review
Dined on 21 December 2021
Overall4food3service5ambience5

Service was fantastic, unfortunately the two chicken main dishes ordered were very dry and my daughter couldn’t eat hers even with lots of sauce.
Staffs all wearing masks and I appreciated the alcohol gel on every table. Shame we all had to be seated in the same area rather than spread around the restaurant which wasn’t full by any means.

FAQs

Bill's Restaurant & Bar - Gloucester Quays is rated 4.2 stars by 732 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.